SOUTH AFRICAN REVENUE SERVICES (SARS) VACANCIES

SOUTH AFRICAN REVENUE SERVICES (SARS)

MANAGER: COMPLIANCE RISK (PIRE)
Position Reports to: Business Area Lead: Investigative Audit (PIRE)
Division: Service & Delivery Restricted
Location: Le Hae La Sars Pretoria
Advert Closing Date:

About the Position
In an ever-changing environment, we seek to build a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation. Prominent Individuals and Restricted Entities Segment is looking for an experienced, results driven, self-directed specialist to conduct and analyse the tax related compliance behaviour from a risk perspective.

Job Purpose
To ensure effective and efficient planning and execution of compliance risk activities to regulate taxpayer compliance and maximise tax revenue collections by conducting, analysing and recommending compliance interventions for Prominent Individuals and Restricted Entities Segment Taxpayers in order to continuously enhance service delivery and voluntary compliance.

Education and Experience
Minimum Qualification & Experience Required
Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Accounting / Auditing/ Taxation AND 8-10 years' experience working with in Taxpayer Risk profiling of which 3-4 years at Junior Management level.

Job Outputs:

Process

Plan and manage projects in area of accountability that impact on different business areas.
Apply functional area policies to enhance unit's ability to advise business in complex field and or professional discipline.
Develop and plan functional unit's quarterly plan in line with the area's annual plan and execute to achieve target's/objectives.
Plan and report on unit's outputs, identify possible deviations and problems which may affect outputs and develop and implement alternative plans.
Research and support workable recommendations/solutions that meet business needs through information analysis.
Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
Recommend changes to optimise processes, systems, policies, and procedures, and execute the implementation of change and innovation initiated by the organisation.
Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, implementing best practice solutions.
Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.

Governance

Monitor and promote the application of governance and required legal compliance in the context of policy and processes.
Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
Manage and or advise on the translation and application of policy in a specific functional area.

People

Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge, and experience.
Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.

Finance

Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
Establish revenue targets for individuals and teams and identify and pursue opportunities to increase revenue collection in area of accountability.
Implement and monitor financial control, management of costs and corporate governance in area of accountability.
Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency

Client

Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.

Behavioural competencies

Conceptual Thinking
Championing the Mandate
Influencing Others
Mobilising Teams
Driving for Excellence
Leveraging Diversity
Accurate Understanding
Developing Others
Fairness and Transparency
Accountability
Problem Solving and Analysis
Honesty and Integrity
Trust
Respect
Building Sustainability

Technical competencies

IT Strategy and Planning
Risk Knowledge
Risk Awareness
Functional Policies and Procedures
Reporting and Interpretation
Managerial Budgeting
Tax Knowledge
Effective Business Communication
Problem Analysis and Judgement
Planning, Management and Measurement
Decisiveness
Business Acumen

Compliance Competency

GOC Confidential

Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

CONSULTANT: LEGAL (CUSTOMS & EXCISE LITIGATION)
Position Reports to: Senior Manager Customs Litigation
Division: Taxpayer Engagement
Location: Head Office (Gauteng) – Khanyisa Office
Advert Closing Date: 16 February 2026

About the Position
A new and exciting opportunity has arisen in the Litigation unit of the South African Revenue Service in the sub-unit Customs and Excise Litigation. The team deals primarily with customs and excise pre litigation and litigation matters against SARS in the international trade environment. You will be responsible to provide instructions and defend litigation in the form of appeals, review applications, declaratory applications and actions in the courts of South Africa. Identify legal risks and contribute to policy alignment. You will be contributing to the overall strategic objectives of SARS as well as being part of a team facilitating legitimate trade and addressing non-compliance with the domestic Customs and Excise legislation and other related legislation and legal instruments. No one will be the same.

Job Purpose
To research and prepare customs and excise pre-litigation and litigation matters involving complex and less complex interpretive or quantitative issues and adhere/contribute to internal governance processes.

Education and Experience
Bachelor’s degree / Advanced Diploma (NQF7) in Law, LLB AND 5-7 years’ experience in a Customs and Excise field or International Trade Law environment, of which 2-3 years at technically skilled level.
Alternative Qualifications & Minimum Experience:
Senior Certificate (NQF4) AND 10 years in a Customs and Excise field or International Trade Law environment, of which 2 - 3 years at a technically skilled level

Minimum Qualification & Experience Required
Bachelor’s degree / Advanced Diploma (NQF7) in Law, LLB advantageous AND 5-7 years’ experience in a Customs and Excise field or International Trade Law environment, of which 2-3 years at functional specialist level.

Job Outputs:

Process

To prepare cases involving intricate interpretive or quantitative issues in the Magistrates Courts, Higher Courts, the SCA and the Constitutional Court, where applicable.
To enter into settlement negotiations with taxpayers and their representatives.
Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Execute specialists input through investigation and opportunities within the product process including risk concern
Finalise legal matters by identifying facts, accessing relevant sources, analysis, application, advice and implementation of the course of action.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Perform operations in a specialised area to technical specifications and contribute to operational result delivery within predefined standards
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives
Provide reports with recommendations applicable to area of specialisation.

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Commitment to continuous Learning
Conceptual Ability
Customer Service
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Problem Solving and Analysis
Respect
Trust

Technical competencies

Business Knowledge
Data Collection and Analysis
Dispute Resolution
Effective Business Communication
Efficiency Improvement
Functional Policies and Procedures
General Advisory and Litigation
Legal Advisory and Interpretation
Legal Knowledge and Knowledge of Ethics
Reporting

Compliance Competency

GOC: Confidential

LANGUAGE PRACTITIONER (SOUTH AFRICAN SIGN LANGUAGE INTERPRETER)
Position Reports to: Senior Manager: Communication
Division: CES- Communication & Marketing (COMA)
Location: SARS Head Office – LeHae La SARS
Advert Closing Date: 20 February 2026

About the Position
Are you passionate about language and tax, and looking for a vibrant institution that shares your enthusiasm?
SARS has an exciting opportunity for a Language Practitioner specialising in South African Sign Language (SASL) by providing sign language interpreting to events, meetings and other official engagements, to foster an understanding of SARS communication in supporting service delivery.
He/she must be able to work with multiple cross functional teams, various stakeholders and systems and assist in the development and promotion of SASL. He/she must also have knowledge and understanding of Deaf culture and SASL grammatical structure, as well Interpreting and translation skills particularly in SASL.

What sets SARS apart in the world of SASL Interpreters are:

Inclusive Culture: a workplace where everyone’s contribution is recognised and celebrated.
Accessibility: our commitment includes accessible spaces and reasonable accommodation tailored for everyone per category of disability.
Career Growth: opportunities for continuous learning and advancement and a chance to realise your full potential.
Supportive Environment: resources and support to ensure your success at every step.
Excellence in Service: join a team dedicated to transparent, fair, effective, and efficient service for all.
Up-to-date Workplace: a smart and modern organisation with unquestionable integrity that is trusted and admired.
Meaningful Work: at SARS, we are dedicated to making a positive difference.

The successful candidate must have excellent organisational and communications skills and can handle time-sensitive tasks.
Our ideal candidate will join a highly motivated and capable team where he/she will apply concepts of the relevant knowledge/skills and ability to take responsibility which are key requirements for this role.
We invite you to be part of the Communication & Marketing team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose
To manage and provide accurate South African Sign Language (SASL) interpreting and translation services at all SARS events and assist in the development and promotion of SASL and multilingualism in general.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree in Language Practice with applicable majors at NQF 7/ Advanced Diploma (NQF 7) AND 5-7 years' experience as a South African Sign Language (SASL) Interpreter of which 2-3 years is at a technically skilled level as a Language Practitioner in South African Sign Language (SASL) interpreting services.
ALTERNATIVE
A Senior Certificate (NQF 4) AND 10 years related experience as a South African Sign Language (SASL) Practitioner interpreting linguistics service of which 2-3 years is at a technically skilled level as a Language Practitioner in South African Sign Language (SASL) interpreting services.

Minimum Functional Requirements
Sound knowledge of the Use of the Official Languages Act, 2012 (Act No.12 of 2012) and its Regulations. Knowledge of SARS Language Policy. Knowledge and understanding of Deaf culture and SASL grammatical structure. Interpreting and translation skills. Knowledge of correctly interpreting in SASL. Good interpersonal and communication skills. Computer literate. Planning and organisational skills. Strong administration skills. Database development and maintenance. Basic research skills. Conflict resolution. Willingness to accept responsibility. Ability to work under pressure and maintain a high level of confidentiality. Ability to manage time efficiently.

Job Outputs:

Process

Execute specialist input through investigation and opportunities within the product process including risk concern.
Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
Monitor and engage on possible violations of procedures and standards regarding communication organisational corporate identity.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
Plan and organise own work tasks within specific guidelines given in the said area of work.
Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
Promote and support inclusive SASL communication practices. Attend training in relation to SASL.
Identify applications and tools that need to be developed for SASL. Support budget processes related to SASL services.
Translate documents, speeches, or audio content into SASL and/or video formats.
Coordinate and attend meetings. Conduct research and develop a stakeholders’ databases.
The incumbent manages and provides SASL Interpreting and translation services in the interpretation schedules. Interpret spoken language into SASL and vice versa in meetings, departmental events and official engagements.
Research about SASL and producing reports for various stakeholders
Analyse and interpret information relevant to SASL.
Provide support towards the promotion, development and use of SASL. Create communication content and notices in SASL.
Conduct training and workshops to create awareness among employees on SASL and the Deaf culture
Assist with language policy implementation ie SASL.
Formulate and implement strategies to ensure compliance with the Use of the Official Languages Act and relevant legislation.
Assist to develop and maintain a glossary of government-related SASL terminology.
Assist in SASL orthography and terminology development.
Identify applications and tools that need to be developed for SASL.
Support budget processes related to SASL services. Liaise with relevant stakeholders such as PanSALB, Academic Institutions, Deaf organisations, etc.

Governance

Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders

Behavioural competencies

Accountability (V) - The acknowledgement and assumption of responsibility for actions, products, decisions, and policies within the scope of the role or employment position.
Adaptability - Adaptability is the willingness to alter behaviour, opinions or actions in the light of new information.
Analytical Thinking - Understands a situation, issue, and or problem by breaking it into smaller pieces, or tracing the implications of a situation in a step-by-step way
Attention to detail - The ability to take all relevant details into account to ensure that a task is completed to required standards.
Commitment to Continuous Learning - Commitment to continuous learning is the commitment to think about current and future development needs
Communicating with Impact - Communicates effectively in both the written and verbal format. Delivers clear, succinct messages and ensures understanding of others message
Conceptual Ability - The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
Creativity - Degree, to which one analyses problems, makes decisions and thinks innovatively.
Expertise in Context - Degree to which one possesses definitive technical and or fundamental understanding of the business
Fairness and Transparency (V) - Build diverse and inclusive workplaces where decisions, practices, processes and transactions are transparent and fair.
Honesty and Integrity (V) - The quality of being upright, truthful, sincere and freedom from deceit or fraud (H). Guided by values, ability to demonstrate moral judgement and doing the right thing consistently (I).
Initiative - Refers to the identification of a problem, obstacle, or opportunity and taking action
Organisational Awareness - Knowledge of own organisations, policies, procedures, services, products and business operating model
Problem Solving and Analysis - Must be able to systematically identify, analyse and resolve existing and anticipated problems in order to reach optimum solutions in a timely manner
Trust (V)- Displays commitment to organisational values and personal trust
Respect (V) - Firm belief in the reliability, truth or ability of someone or something.

Technical competencies

Business Knowledge - Activities, tasks and practices associated with obtaining and using high level of knowledge in business areas, functions and products.
Business Writing Skills -Understands and applies advanced forms of business communication Business Writing Skills -Understands and applies advanced forms of business communication
Corporate Communications Strategy - The ability to plan, implement, manage and review corporate communications to support organisational strategy in terms of vision, values and brand awareness
Data Collection and Analysis - Ability to determine trends from raw data to assist decision-making in various aspects of work
Efficiency improvement - Contribution to improving the operational efficiencies within the team, incl. re-evaluation of processes, policies, procedures and provision of recommendations to enhance operational efficiency
Functional Policies and Procedures - The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
Quality Orientation - Promotes and maintains high standards of quality at work
Reporting - Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.
Research - Conduct research, analyse trends and produce quantitative and qualitative information to inform business decisions
Risk Management - The examination of the essential elements of risk such as; assets, threats, vulnerabilities, safeguards, consequences and the likelihood of the threats materialising
Written Communication -Ability to express ideas, request actions, formulate plans, & policies, etc. by means of clear and effective writing, in order to support professional communication internally within SARS and externally

Compliance Competency

GOC Confidential

JUNIOR SPECIALIST: ASSET MANAGEMENT
Position Reports to: Manager: IT Service Assets
Division: Strategy Enab & Modernisation
Location: SARS Brooklyn
Advert Closing Date:

About the Position
SARS is seeking a detail-oriented and proactive individual to join the SAM team as a Junior Specialist: Software Asset Management. The role involves managing software assets across the organisation, ensuring compliance with licensing standards and regulatory requirements, while also overseeing cloud-based software usage on platforms such as Azure. The ideal candidate will have a solid understanding of software licensing models, software governance, strong analytical skills, and the ability to collaborate effectively across teams to support strategic IT initiatives. Executed effectively, this role will make sure SARS maximize the value of their software investments while maintaining control over their environment.

Job Purpose
To manage and optimize resources, services, and infrastructure in a hybrid- cloud computing environment in accordance with SARS policies and procedures.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology / Finance AND 5-7 years' software asset management experience, of which 2-3 years at functional specialist level
Azure Fundamentals, CSAM, LISA and/ ITIL qualifications, will be an added advantage

#ALTERNATIVE

Senior Certificate (NQF 4), ITIL certification AND 10 years software asset management experience, of which 2-3 years at functional specialist level

Job Outputs:

Process

Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
Conduct verification processes to ensure that SARS fixed asset register is complete and updated.
Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
Plan and organise own work tasks within area of work.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Execute specialist input through investigation &opportunities within the product process including risk concern.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.

Governance

Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Honesty and Integrity
Trust
Respect
Problem Solving and Analysis
Fairness and Transparency
Analytical Thinking
Conceptual Ability
Attention to Detail
Commitment to Continuous Learning
Organisational Awareness
Building Sustainability

Technical competencies

Reporting
Functional Policies and Procedures
Financial Analysis and Reporting
Financial Administration
Analysis and Interpretation of Financial Systems
Business Knowledge
Efficiency improvement
Standard operating procedure compliance
Asset Management
Query Resolution
Financial Controls

Compliance Competency

GOC Confidential

SPECIALIST: SAP BASIS
Position Reports to: Manager: SAP
Division: Strategy Enabling and Modernisation
Location: Head Office Pretoria
Advert Closing Date:

About the Position
SARS is looking for a highly skilled and experienced, results driven, specialist SAP Basis individual with sound judgement and strong business acumen who will contribute towards our higher purpose and service delivery. S/he will need to be an innovative individual, with deep experience in the emerging technologies and a strong future orientation.
The individual must be able to install, configure, upgrade, and troubleshoot SAP systems according to specifications and business requirements. Help add value to the team and organisation through effective and proactive contribution to the day-to-day supporting activities. Broad understanding of all facets of Information Technology including SDLC. Understanding of diverse set of technologies including Linux operating system (e.g. RedHat) knowledge, SAP HANA and Sybase database administration, Single Sign On, Fiori, SAP BTP and other Cloud solutions (e.g. SuccessFactors, ARIBA).

Job Purpose
To support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.
To participate in the cost effective and efficient Production, Quality Assurance, Alpha and RTR environment to support organisation's goals and objectives through SAP Basis/Core Architecture Platform Technology Installation, design, implementation and support.

Education and Experience

Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology AND 5 - 7 years’ experience in an SAP Basis environment, of which 2 - 3 years must be at a technically skilled level.
OR
Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 - 7 years’ experience in an SAP Basis environment, of which 2 - 3 years must be at a technically skilled level AND additional requirements specified in Min Functional requirements, where applicable.

#ALTERNATIVE

Senior Certificate (NQF 4) AND 10 years’ experience in and SAP Basis, of which 2 - 3 years at a technically skilled level

Minimum Functional Requirements

At least 5 years' experience in SAP environment, of which 2-3 years ideally at SAP Basis specialist level
5 years’ experience and knowledge of key integration points between SAP modules
Experience and knowledge of SAP Basis and key integration points between SAP modules
Relevant SAP Basis training or certification
Relevant SAP Basis analysis and configuration experience

Job Outputs:

Process

Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate and assist in the implementation of new or revised Policies and Procedures.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Perform high complex tasks during the implementation and support of various SAP modules to enhance the business functionality and overall performance, while maintaining customer satisfaction.
Carry out high complex assignments requiring the development of new or improved procedure.
Analyse requirements, perform configuration enhancements, and testing in various SAP Modules such as Finance, Human Resources, Procurement, Revenue Management, Governance, Application Lifecycle Management, cloud solutions, etc.
Analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the client's need.
Support the successful implementation of SAP applications, providing technical expertise, presentation, and advise on SAP products to clients.
Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs according to industry best practices.
Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP related application problems and map client business requirements, processes and objectives and develop necessary product modifications to satisfy clients' needs.
Incident Resolution for severity 2 and 3 issues and assist with Business escalations for issues raised.
Maintain a thorough knowledge of the organization and adhere to all organizational standards.
Communicate and disseminate the policy and procedures to relevant stakeholders and the employees.
Test new and current software for acceptance into the production environment.

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Adaptability
Commitment to Continuous Learning
Conceptual Ability
Customer service
Fairness and transparency
Honesty and Integrity
Organisational Awareness
Respect
Trust

Technical competencies

Computer Literacy
Functional Policies and Procedures
Customer Relationship Management
System Thinking
Problem Analysis and Judgement
Administrative Support
Business IT Systems
Solves problems and applies a range of IT systems skills
SARS Systems Products
Effective Business Communication

Compliance Competency

GOC Confidential

SENIOR SPECIALIST: ENGINEERING - INNOVATION X4 (FIXED TERM CONTRACTS)
Position Reports to: Senior Manager: Engineering
Division: Strategy Enab & Modernisation - CTIO
Location: Head Office
Advert Closing Date: 15 February 2026

About the Position
The SARS Innovation Incubator (II) located within the Strategy, Enablement and Modernisation (SEM) unit is looking for highly skilled and results driven innovation and solutioning professionals with relevant academic competence, experience and a solid work ethics to join a dynamic team of seasoned innovation and solutioning professionals.

The Senior Specialist: Engineering (Innovation) job is at a senior level in the organisation and will require individuals to work on strategic enterprise solutions and modernisation initiatives. These individuals will be required to analyse complex business problems, conceptualise or design innovative ‘game changer ’solutions for these problems, develop solution or modernisation roadmaps, work with a diverse range of stakeholders and partners to prototype and conceptualise these strategic solutions.

Job Purpose
To facilitate the adoption of new leading edge ‘Game Changer’ concepts in support of the SARS enterprise strategy. This is achieved through research and benchmarking, participating in open collaboration networks, identifying and conceptualising innovation solution designs, the incubation of concepts (e.g., prototyping, piloting, etc.) and implementation of solution designs.
The outcomes are utilised to define product features, develop their implementation roadmaps in the SARS business architecture and business solutions landscape, and ensure that the designs support the achievement of sustainable business results, including the provision of design and implementation support and conducting stakeholder engagement

Education and Experience
Minimum Qualification & Experience Required
Honours / Postgraduate Diploma (NQF 8) in Industrial Engineering; Computer Science and Min. 10-12 years' experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.
Alternative#
Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Industrial Engineering or Computer Science and 15 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Job Outputs:
Process

Innovation
Collaborate with local and international owners, partners and stakeholders
Conduct local and international research and benchmarking
Develop, socialise and publish fore-sighting reports
Draft idea elevator pitches
Understand business problem using data driven approach
Design Innovation Solutions
Draft Innovation Business Cases
Build, test and demonstrate prototypes
Manage prototype governance
Track solution benefits
Solutioning
Build relationships with Business, Product and Segment Owners
Build stakeholder and partner networks
Assess the strategic landscape
Draft or facilitate the drafting of modernisation and solution strategies (5-10-year horizon)
Socialise modernisation and solution strategies
Analyse and understand problems
Collaborate on the detailed designs
Draft Business Cases
Participate in the development and testing cycle
Track solution benefits

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations &discrepancies.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job

Finance

Implement and monitor financial control, management of costs and corporate governance in area of accountability
Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial.

Client

Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Honesty and Integrity
Fairness and Transparency
Accountability
Problem Solving and Analysis
Conceptual thinking
Influencing others
Driving Excellence
Leveraging diversity
Accurate understanding
Building sustainability

Technical competencies

Strategic Planning
Tax Knowledge
Effective Business Communication
Problem analysis and judgement
Planning management and measurement
Decisiveness
Business acumen
Functional Policies and Procedures

Knowledge Compliance Competency

Knowledge of innovation, industry and technology trends
Understand a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way
Knowledge of own organisations, policies, procedures, services, products and business operating models
The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS

Compliance Competency

GOC Secret

COORDINATOR: RELEASE AND DEPLOYMENT MANAGEMENT - FIXED TERM CONTRACT
Position Reports to: Ops Manager: Data Services
Division: Strategy Enab & Modernisation
Location: SARS Brooklyn
Advert Closing Date: 12 February 2026

About the Position
SARS is looking for a highly skilled ICT Release Management Coordinator with a passion for planning, coordinating, and overseeing the release of ICT products and services across the organization. The coordinator works closely with the ICT project managers, developers, testers, and stakeholders to ensure that the release process is aligned with the business objectives and quality standards. The coordinator also monitors and reports on the ICT release performance and outcomes and identifies and resolves any issues or risks that may arise.

Job Purpose
To ensure major changes are rolled out in a controlled and non-disruptive manner to the production environment.

Education and Experience
Minimum Qualification & Experience Required
Relevant National Diploma / Advanced Certificate (NQF 6) in Information Technology, 2 - 3 years experience in ICT Change and Release Management environment, of which 1 - 2 years at a knowledge worker level.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 5 years’ experience in ICT Change and Release Management, of which 1 - 2 years at a knowledge worker level.

Job Outputs:
Process

Accumulate information and provide reports with recommendations applicable to area of specialisation.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance

Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Customer Service
Commitment to Continuous Learning
Conceptual Ability
Expertise in Context
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Problem Solving and Analysis
Respect
Trust

Technical competencies

Business IT Systems
Business Knowledge
Computer Literacy
Data Collection and Analysis
Efficiency improvement
Functional Policies and Procedures
IT Knowledge
Reporting
Standard operating procedure compliance
System Thinking

Compliance Competency

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