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TRANSPORT EDUCATION & TRAINING AUTHORITY (TETA) - ETQA PRACTITIONER (DURBAN)
TRANSPORT EDUCATION & TRAINING AUTHORITY (TETA)
ETQA PRACTITIONER (DURBAN)
Reference Number: TA-22
Description
KEY PERFORMANCE AREAS
1. Customer Relations
1.1. ETQA Capacity building in the Transport sector (Training providers, Employers, CET and TVET colleges as well as related stakeholders);
1.2. Communicate ETQA developments to the sector;
1.3. Ensure effective and efficient communication processes between TETA, Employers, Training Providers, Department of Higher Education Training, etc.;
1.4. Resolve ETQA related queries and attend to walk-in clients;
1.5. Provide advice and guidance to stakeholders (Employers, Training Providers, TVET Colleges, etc.);
1.6. Liaise with chambers, stakeholders and providers (public and private) on ETQA matters;
1.7. Circulation of information on requirements from the QCTO, etc.;
1.8. Develop and maintain communication with all parties involved in the ETQA system;
1.9. Assisting new entrants with TETA criteria and processes by means of workshops, site visits and emails;
1.10. Represent TETA at approved forums, meetings, and consultative processes;
1.11. Updating and maintaining a database of Training providers;
1.12. ETQA Capacity building in the Transport sector (Training providers, Employers, companies, and related stakeholders).
2. Contract Administration
2.1. Budget monitored accordingly;
2.2. Management of projects as per TETA strategy and Annual Performance Plan (APP).
3. Accreditation of Providers
3.1. Evaluation of new provider applications for accreditation in line with TETA requirements;
3.2. Conduct accreditation Site visits in line with TETA requirements;
3.3. Recommend accreditation of providers as per TETA processes;
3.4. Recommend providers to move from provisional accreditation to full accreditation;
3.5. Evaluate provider applications and recommend for extension of scope;
3.6. Evaluate provider applications and recommend for E-learning approval;
3.7. Evaluate provider applications and recommend for Accreditation of Assessment centres.
4. Registration of Assessors and Moderators
4.1. Evaluate and recommend assessor applications for Initial registration and extension of scope;
4.2. Evaluate and recommend moderator applications for Initial registration and extension of scope.
5. RPL Accreditation
5.1. Evaluate provider applications for accreditation of RPL Centres.
6. Monitoring and Auditing
6.1. Conducting regular monitoring visits to all Employers and Training Providers that act as workplace training providers in the industry in order to ensure that training runs effectively and efficiently;
6.2. Implement projects to ensure the availability and monitoring of Assessors, Moderators, accredited Training Providers;
6.3. Ensure the availability and monitoring of Mentors and Coaches for learnerships, etc;
6.4. Monitoring administration of learner information, Learnership agreements, On Job Training, logbooks, disbursement of allowances etc;
6.5. Monitor effectiveness of Employer and Provider QMS;
6.6. Monitoring adherence of employers and training providers in respect of accreditation requirements (quality assurance of providers, training programmes, etc.);
6.7. Monitoring adherence of Employers, Employees, Training Providers and Learners in respect of learnership training against the provision, regulations, and conditions applicable in terms of the Skills Development Act and Basic Conditions of Employment Act.
7. Information and Document Management
7.1. Maintenance of records and File for all ETQA activities.
8. Reporting
8.1. Prepare and submit monthly, quarterly and annual reports to ETQA Manager on accreditations, registration of assessors and moderators, monitoring, projects, etc in line with TETA’s reporting requirements.
8.2. Coordinate reporting on APP targets in consultation with respective colleagues;
8.3. Prepare reports for approval by ETQA Manager.
9. Management of Provider Database
9.1. Updating and maintaining provider database and TETA System;
9.2. Provide inputs and coordinate the development of system specifications, testing and implementation.
10. Development and Maintenance of ETQA Related Documentation
10.1. Development and maintenance of ETQA related documentation i.e. Policies, Procedures, Criteria, Forms and template;
10.2. Facilitate processing of learner achievements within set criteria;
10.3. Conduct external moderation of training activities and assessments;
10.4. Evaluate learning programmes and recommend for approval.
11. Workplace Approval
11.1. Conduct workplace approvals for the employer sites to place learners;
11.2. Evaluation of learner logbooks.
12. Audit and Risk
12.1. Prepare for Internal and External audits and submit evidence within agreed timeframes;
12.2. Ensure no repeat findings in the AG Management Report and implement corrective action of existing findings.
13. Implementation of QCTO Service Level Agreement
13.1. Coordinate implementation of transitional requirements as per QCTO guidelines;
13.2. Facilitate the implementation of QCTO SLA in relation to all QA functions for legacy and occupational qualifications;
13.3. Scheduling of EISA, coordination of marking, moderation, and submission of results to QCTO for certification;
13.4. Facilitate the registration of learnerships for legacy and occupational qualifications;
13.5. Support SDPs implementing occupational qualifications.
14. Management Responsibility
14.1. Identify and agree on team and individual goals (Signed Performance Agreements submitted on or before the due date set by HR);
14.2. Manage self and staff time, attendance and leave according to the Leave Policy (ESS Leave Transactions Report, Self/Staff attendance registers, and Leave registers);
14.3. Manage staff and personal development (Signed Personal Development Plans for self and subordinates (PDP's), Proof of PDP implementations (attendance registers of meetings; attendance registers of courses);
14.4. Completion of performance appraisal of Staff in the Unit before the due date (Employee Review Detail report completed, signed, scanned and attached on HR Premier before the due date;
14.5. Job profiles updated and signed annually (Signed job profiles and updated KPI’s before the due date as stipulated by Human Resources);
14.6. Communicating with departmental staff and following up on departmental goals monthly (Attendance registers, Minutes of meetings.
Requirements
MINIMUM REQUIREMENTS
1. Experience and Qualification
2. Knowledge and Skills
2.1 Knowledge and understanding of:
2.2. Skills:
KEY PERFORMANCE AREAS
1. Customer Relations
1.1. ETQA Capacity building in the Transport sector (Training providers, Employers, CET and TVET colleges as well as related stakeholders);
1.2. Communicate ETQA developments to the sector;
1.3. Ensure effective and efficient communication processes between TETA, Employers, Training Providers, Department of Higher Education Training, etc.;
1.4. Resolve ETQA related queries and attend to walk-in clients;
1.5. Provide advice and guidance to stakeholders (Employers, Training Providers, TVET Colleges, etc.);
1.6. Liaise with chambers, stakeholders and providers (public and private) on ETQA matters;
1.7. Circulation of information on requirements from the QCTO, etc.;
1.8. Develop and maintain communication with all parties involved in the ETQA system;
1.9. Assisting new entrants with TETA criteria and processes by means of workshops, site visits and emails;
1.10. Represent TETA at approved forums, meetings, and consultative processes;
1.11. Updating and maintaining a database of Training providers;
1.12. ETQA Capacity building in the Transport sector (Training providers, Employers, companies, and related stakeholders).
2. Contract Administration
2.1. Budget monitored accordingly;
2.2. Management of projects as per TETA strategy and Annual Performance Plan (APP).
3. Accreditation of Providers
3.1. Evaluation of new provider applications for accreditation in line with TETA requirements;
3.2. Conduct accreditation Site visits in line with TETA requirements;
3.3. Recommend accreditation of providers as per TETA processes;
3.4. Recommend providers to move from provisional accreditation to full accreditation;
3.5. Evaluate provider applications and recommend for extension of scope;
3.6. Evaluate provider applications and recommend for E-learning approval;
3.7. Evaluate provider applications and recommend for Accreditation of Assessment centres.
4. Registration of Assessors and Moderators
4.1. Evaluate and recommend assessor applications for Initial registration and extension of scope;
4.2. Evaluate and recommend moderator applications for Initial registration and extension of scope.
5. RPL Accreditation
5.1. Evaluate provider applications for accreditation of RPL Centres.
6. Monitoring and Auditing
6.1. Conducting regular monitoring visits to all Employers and Training Providers that act as workplace training providers in the industry in order to ensure that training runs effectively and efficiently;
6.2. Implement projects to ensure the availability and monitoring of Assessors, Moderators, accredited Training Providers;
6.3. Ensure the availability and monitoring of Mentors and Coaches for learnerships, etc;
6.4. Monitoring administration of learner information, Learnership agreements, On Job Training, logbooks, disbursement of allowances etc;
6.5. Monitor effectiveness of Employer and Provider QMS;
6.6. Monitoring adherence of employers and training providers in respect of accreditation requirements (quality assurance of providers, training programmes, etc.);
6.7. Monitoring adherence of Employers, Employees, Training Providers and Learners in respect of learnership training against the provision, regulations, and conditions applicable in terms of the Skills Development Act and Basic Conditions of Employment Act.
7. Information and Document Management
7.1. Maintenance of records and File for all ETQA activities.
8. Reporting
8.1. Prepare and submit monthly, quarterly and annual reports to ETQA Manager on accreditations, registration of assessors and moderators, monitoring, projects, etc in line with TETA’s reporting requirements.
8.2. Coordinate reporting on APP targets in consultation with respective colleagues;
8.3. Prepare reports for approval by ETQA Manager.
9. Management of Provider Database
9.1. Updating and maintaining provider database and TETA System;
9.2. Provide inputs and coordinate the development of system specifications, testing and implementation.
10. Development and Maintenance of ETQA Related Documentation
10.1. Development and maintenance of ETQA related documentation i.e. Policies, Procedures, Criteria, Forms and template;
10.2. Facilitate processing of learner achievements within set criteria;
10.3. Conduct external moderation of training activities and assessments;
10.4. Evaluate learning programmes and recommend for approval.
11. Workplace Approval
11.1. Conduct workplace approvals for the employer sites to place learners;
11.2. Evaluation of learner logbooks.
12. Audit and Risk
12.1. Prepare for Internal and External audits and submit evidence within agreed timeframes;
12.2. Ensure no repeat findings in the AG Management Report and implement corrective action of existing findings.
13. Implementation of QCTO Service Level Agreement
13.1. Coordinate implementation of transitional requirements as per QCTO guidelines;
13.2. Facilitate the implementation of QCTO SLA in relation to all QA functions for legacy and occupational qualifications;
13.3. Scheduling of EISA, coordination of marking, moderation, and submission of results to QCTO for certification;
13.4. Facilitate the registration of learnerships for legacy and occupational qualifications;
13.5. Support SDPs implementing occupational qualifications.
14. Management Responsibility
14.1. Identify and agree on team and individual goals (Signed Performance Agreements submitted on or before the due date set by HR);
14.2. Manage self and staff time, attendance and leave according to the Leave Policy (ESS Leave Transactions Report, Self/Staff attendance registers, and Leave registers);
14.3. Manage staff and personal development (Signed Personal Development Plans for self and subordinates (PDP's), Proof of PDP implementations (attendance registers of meetings; attendance registers of courses);
14.4. Completion of performance appraisal of Staff in the Unit before the due date (Employee Review Detail report completed, signed, scanned and attached on HR Premier before the due date;
14.5. Job profiles updated and signed annually (Signed job profiles and updated KPI’s before the due date as stipulated by Human Resources);
14.6. Communicating with departmental staff and following up on departmental goals monthly (Attendance registers, Minutes of meetings.
Requirements
MINIMUM REQUIREMENTS
1. Experience and Qualification
- M + 3 qualification in ETD, HRM, HRD or relevant tertiary qualification;
- Assessor and Moderator competence (Statement of Results);
- Minimum of at least 5 years’ relevant working experience in Training, Education and development environment with regards to quality assurance matters including accreditation, assessments, moderation and related aspects;
- Experience in Quality Management Systems;
- Experience in SETA or Transport Sector preferable;
- Experience in Monitoring, Moderation, Evaluation and Auditing of learning programmes;
- Working experience in learning programmes development and management will be an added advantage;
- Qualification in Quality Management Systems will be an added advantage;
- Have at least code 8 Drivers license;
- Willingness to travel and work overtime.
2. Knowledge and Skills
2.1 Knowledge and understanding of:
- Knowledge of standard office procedures
- Knowledge and in depth understanding of the SETAs;
- Knowledge of the National Skills Development Policies and Strategies;
- Demonstrate understanding of relevant legislation, applicable regulations, government plans/ strategies and quality assurance policies – Skills Development Act, Skills Development Levies Act, Public Finance Management Act, Protection of Personal Information Act; Workplace-based agreement regulations, National Skills Development Plan, National Qualification Framework Act , SAQA Policies as well as Quality Council for Trades and Occupations Policies.
2.2. Skills:
- Analytical, problem solving and critical thinking skills;
- Consultation and facilitating skills;
- Planning, monitoring and reporting Project Management skills;
- Presentation, communication and writing and administrative Skills;
- Effective cross functional communicator with planning and organisational skills;
- Able to organise own work priorities without constant supervision;
- Computer skills including MS Word, MS Excel, MS Outlook, MS Power Point.
Only applicants who meet the minimum requirements should apply by forwarding their detailed CV. All applicants will be considered in terms of TETA Employment Equity Plan. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA).
The closing date for applications is Wednesday, 28 June 2023.
Should you not hear from us within 21 days of the closing date, kindly consider your application as unsuccessful.
Work Level: Skilled
Job Type: Permanent
Salary: Market Related
EE Position: No
Location: Durban