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TRANS-CALEDON TUNNEL AUTHORITY (TCTA)
 


​EXTERNAL ADVERT
 
BUSINESS PROCESS SPECIALIST
Location: Centurion
Division: Enterprise-Wide Support Services (EWSS)
Reports to: Executive Manager: EWSS
Nature of employment: 24 MONTHS FIXED TERM
Total Guaranteed Pay: Market Related
 
The purpose of this role is to:
Drive the alignment of the business processes with the Digital transformation strategy and ensure the implementation, adoption, and performance monitoring of the business processes across the enterprise.
 
THE KEY PERFORMANCE AREAS OF THE ROLE IN FOCUS, ARE
1. Functional strategy, Policies, Standards, and procedures
• Develop a functional strategy for the BPM function and ensure the execution of the strategy.
• Develop and maintain a Business Process Policy and procedure.
• Ensure the Governance and ownership (RACI) of processes.
2. Business process improvement initiatives
• Initiate and plan Business Process improvement initiatives in conjunction with the PMO.
• Create and manage the Portfolio of Business Processes.
• Monitor and drive the implementation of Business Process initiatives across the organisation.
3. Business Analysis
• Conducts periodic analysis of business process performance data.
• Provides strategic input and assistance in the development of departmental priorities.
• Evaluating existing processes to recommend improvement.
• Observing workplace activities to identify opportunities for improvement in efficiency or productivity.
4. Quality assurance
• Initiate and facilitate Business Process Review sessions.
• Regular audits on processes to determine adherence to the policy of TCTA, the relevancy of the process and alignment with changes in the business and technology.
5. Practice Development
• Develop a Centre of Excellence of Business Process Management in TCTA.
• Build and maintain skills related to both process excellence related activities.
• Conducting research and analysing data to identify opportunities for improvement and innovation in business processes or developing new methods for improving efficiency.
• Developing and implementing process improvement plans, including documenting, and communicating changes to employees
6. Organisational Participation
• Participates in cross-group or corporate initiatives that aim at improving efficiency, service quality and cost savings
7. Financial management
• Develop a business process budget and control the expenditure within the approved budget.
8. People Management
• Ensure that the Business Process Engineer has a signed performance agreement.
• Performance Assessments conducted and finalised as per the set timelines.
 
MINIMUM REQUIREMENTS
• B Degree/B Tech
• Certification as a Business Process Professional
• Minimum of 8 years’ experience.
• Experience of Strategic Business Process Implementation.
• Experience in Enterprise-wide business process portfolio management.
• Experience in BPM Centre of Excellence establishment.




​Please email your CV accompanied by Cover Letter to careers@tcta.co.za the subject should be the position title. For enquiries, please contact Itumeleng Mabena at imabena@tcta.co.za
 
TCTA’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, the organisation actively encourages and welcome people with various disabilities to apply;
If you have not been contacted within 30 days after the closing date, please accept that your application was unsuccessful.
All appointments shall be subject to Competency Assessments.
A detailed job profile is available on request.
 
Closing date: 05 September 2025
 
UNITY – GROWTH – EXCELLENCE – INTEGRITY - RESPECT