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ROAD TRAFFIC MANAGEMENT CORPORATION (RTMC)
 
MANAGER: LEARNER AFFAIRS 
Ref No. RTMC/LAS/2021 
Package: Market Related 
 
 
 
Purpose: The Manager: Learner Affairs is responsible for management of learner support across the Road Traffic Training Academy to ensure that trainees and their specific needs are met. The role is responsible for delivering first class learning support to all trainees thus reducing barriers to learning and maximising retention and success 
 
Requirements: •Matric (NQF Level 4) (Essential) •A relevant National Diploma or equivalent (NQF level 6), A relevant Bachelors Degree or equivalent will be advantageous (NQF Level 7) •6-8 years’ experience in a customer related or learner support environment of which 3 years must be at a Supervisory role. 
 
The successful candidate must have the following attributes and competencies:  •Accountability and ethical conduct •Quality oriented •Judgment •Systems thinking •Deadline-oriented •Analytical ability •Task oriented •Prioritising •Professionalism •Positive attitude •Flexibility •Adaptability •Initiative. 
 
 
Duties: •Oversee the provision of a holistic learning support services •Ensure provision of Employee Wellness support services to trainees •Design, develop, coordinate, and present a wide range of workshops for trainees in relations to academic support issues •Ensure that clinic services are coordinated and managed •Ensure that trainees complaints are dealt with and resolved within defined turnaround time and RTMC policies and procedures •Ensure that processes and procedures are communicated to all trainees regarding the access to support functions •Compile reports related to trainee learner affairs •Manage the library and all related functions and activities •Ensure that trainees adhere to the RTMC’s Road Traffic Training Academy rules •Develop Learner Affairs policies •Develop and ensure the implementation of Learner Affairs processes and procedures aligned to the set policy on a range of Traffic Trainees affairs issues such as class absences, poor performance, and any other trainees related issues •Manage the Unit through the development and implementation of operational plan •Manage Human Resources
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To apply please submit a letter of application (no prescribed template), accompanied by a recent Curriculum Vitae as well as copies of qualifications, identity document and driving license. 
 
Applications must be forwarded via email to: rtmc@miltonresourcing.co.za. 
 
Candidates are requested to clearly indicate the reference number for the position they are applying for on the email. 
Candidates should also note that detailed information on the jobs is available on the RTMC website under vacancies. 
 
NB: Persons with disabilities are encouraged to apply. 
 
Closing date is the 4 July 2021, and no late applications will be accepted. 
 
The RTMC reserves the right not to make an appointment. Due to the large number of applications, we envisage receiving, applications will not be acknowledged. If you have not received any response from us within 3 months, please consider your application unsuccessful. 
 
Enquiries: N. Thobela at (012) 999 5200
 
Board of Directors: Mr Z Majavu CD(SA) (Chairman), Ms P Manqele, Ms T Mdlulwa, Mr T Kgomo, Prof. M Mphahlele, Ms T Thankge, Dr E Thebe, Adv. J Makgatho* Chief Executive Officer: Advocate MS Msibi Company Secretary: Ms S Petse *Departmental Representative