NATIONAL CREDIT REGULATOR (NCR) VACANCIES

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SUPERVISOR EDUCATION AND COMMUNICATIONS (ERRATUM)
Paterson Grade: D-Lower
Salary ranges from R405 200 – R769 900 maximum
Requirements:
The successful candidate must hold a relevant National Diploma/Degree in Communications, Marketing, Public Relations, Public Administration or equivalent with at least 5 years working experience of which 2 years should be at a supervisory (middle management) level. Experience within the financial and/or credit and public sector environment will be an added advantage.
 
Duties:
 Contribute to the development of the NCR’s strategic objectives in relation to the education and communication mandate.
 Implement the NCR’s strategic objectives and the operational performance plan of the education and communications department.
 Contribute to the development of the Education and Communications Strategy and ensure implementation.
 Provide oversight and guidance on the entire operations of the department.
 Delegate duties to team members and give direction on execution.
 Maintain and monitor implementation of departmental policies and procedures as well as applicable timelines.
 Develop standard operational procedures aligned to the applicable policies that support the operations of the department.
 Monitor performance of the department and team members against the set targets and proactively advise on areas of improvement.
 People and departmental performance management.
 Budget and risk management.
 Provide relevant reports as and when required.
 Develop and maintain effective stakeholder relations to contribute to the effective operation of the department and organisation.
 Monitor and evaluate performance of the various service providers contracted to the department.
 Conduct media interviews.
 
Skills:
 Supervisory/ Management skills.
 Strong analytical skills and attention to detail
 Leadership skills.
 Presentation skills.
 Evaluative, decision and problem-solving abilities.
 Excellent report writing skills.
 Conflict management skills.
 Effective planning and time management skills.
 Administrative skills.
 MS Office skills.
 
Knowledge:
 Government Communication System
 PFMA
 National Credit Act.
 South African consumer credit market
 Communication practices and techniques.
 
 
Closing Date: 8 December 2022
 
The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages.
 
Suitable persons should send a detailed CV quoting the relevant reference number to: COM-recruitment@ncr.org.za
 
Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make an appointment.
 
Ref: ECS/11/22

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COMPLAINTS OFFICER X2
Paterson Grade: C-Lower
Salary Ranges from: R159 100 – R302 200 maximum
 
Requirements:
▪ The successful candidate must have a degree in commerce, finance and or legal and at least 2 years’ experience within a commercial/ credit environment.
▪ Certificate in Debt counselling will be an added advantage.
 
Duties:
▪ Effectively evaluate complaints relating to allegations of non-compliance with the National Credit Act.
▪ Implementing an in-house complaints handling process in accordance with the departmental policies and procedures.
▪ Evaluating complaints, provide and maintain a high level of quality work.
▪ Report Writing.
▪ Establish and maintain good relations with internal and external key stakeholders.
▪ Participating in team activities aimed at improving customer satisfaction and business performance.
 
Knowledge:
▪ National Credit Act.
▪ Complaints resolution processes.
 
Skills:
▪ Computer literacy.
▪ Strong personal and professional ethics.
▪ Team Player
▪ Excellent written and verbal communication skills, administrative skills.
▪ Ability to work under immense pressure
▪ Conflict resolution and negotiation skills.
▪ Results driven.
 
 
Closing Date: 06 December 2022
 
The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages. 
 
Suitable persons should send a detailed CV quoting the relevant reference number to: EST-recruitment@ncr.org.za
 
Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make an appointment.
 
Ref: COCO/11/22
 
 
 
 
 
 
 
CASHBOOK CLERK
Paterson Grade: B Upper
Salary Ranges from R103 300 – R185 900 maximum
 
Requirements:
The candidate must have a relevant 3-year tertiary qualification in Finance with at least 2 years’ relevant experience.
 
Duties:
• The overall maintenance of the cashbook and suspense account.
• Clearing of suspense account.
• Capturing of deposits and payments to correct accounts.
• Performing weekly and monthly bank reconciliations.
• Process invoices, credit note and debit notes relating to applications, new registrants, window decals, additional branches and replacement certificates
• Creating debtors’ accounts and overall maintenance of the debtor account
• Reporting on cashbook weekly and monthly reconciliations of the suspense account
• Confirmation of payments received for new registrations, additional branches, window decals and replacement certificates.
• Ensure adherence to relevant statutory requirements, policies and procedures.
• Identify and implement mitigating controls as per the operational risk register.
• Filing
• Be able to attend to any ad hoc tasks that may be requested relating to accounts receivable.
• Attend to internal and external audit requests.
 
Knowledge:
• PFMA and Treasury Regulations.
• Knowledge of financial processes.
• Knowledge of accounts payable and accounts receivable business processes.
• Knowledge of financial computer systems.
• Knowledge of bank reconciliations.
• Knowledge of Great Plains will be an added advantage.
 
Skills:
• MS Office.
• Good verbal and written communication skills.
• High numeric skills and high degree of accuracy.
• Ability to work under pressure.
• Innovative and self-driven.
 
Closing Date: 06 December 2022
 
The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages.
 
Suitable persons should send a detailed CV quoting the relevant reference number to: EST-recruitment@ncr.org.za
 
Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make an appointment.
 
Ref No: FCC/12/22