NATIONAL CREDIT REGULATOR (NCR) VACANCIES

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ICT SENIOR: PROJECTS
Paterson Grade: D-Upper
Salary ranges from R 646 500 – R 1 228 400 Maximum
 
Requirements:
 The successful candidate must hold a Bachelor Degree or National Diploma, with a minimum of Ten (10) years ICT experience with at least four (4) years leadership experience in managing IT Infrastructure and data teams.
 Knowledge of the financial services sector.
 PMP / PRINCE II Certification is essential.
 Certification in Governance of Enterprise IT (CGEIT), COBIT, ITIL
 
Duties:
 Provide leadership, coordination and management of the PMO processes and functions for the NCR
 Manage the programme scope, define deliverables, obtain consensus, manage stakeholder
expectations and participate in Bid Specification and Bid Evaluation Committees as and when required
 Represent the ICT at all relevant committees and podiums
 Drive ICT Service Management strategies and policies and participate in the review process
 Implementation of project specific systems
 Manage implementation of Change control performance
 Manage the release and deployment of ICT solutions into the organisation
 Manage ICT service level agreements
 Budget planning, allocation and monitoring of expenditure in accordance with objectives and in line with Public Finance Management Act, Treasury Regulations and relevant policies
 Manage, coordinate and oversee projects of the Applications Maintenance; Applications Testing; Applications Development and Applications Release to ensure that ICT Applications team function effectively and efficiently
 Performance management of the assigned team to ensure objectives are achieved
 
Knowledge:
 Knowledge of ICT management frameworks, architecture and strategy
 Knowledge and understanding of the System Development Life Cycle ( SDLC)
 Knowledge of legislation impacting on, and influencing the functioning of the organisation and ICT (e.g. POPI, Cyber Security)
 Project Management
 COBIT, ITIL, PRINCE2 frameworks knowledge.
 Database design and implementation of Microsoft environment
 Expect understanding of application integration techniques in Microsoft Windows environment
 Public Finance Management Act and related procurement processes
 
Skills:
 Development of functional and design specifications.
 Development of detailed User Acceptance specifications of applications.
 System Development.
 Conflict resolution and negotiation skills.
 Strong interpersonal and professional ethics.
 Research, interpretation and presentation skills.
 Risk planning and management.
 Budgeting principles.
 Project Management.
 
Closing Date: 08 November 2022
 
The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages. Suitable persons should send a detailed CV quoting the relevant reference number to: IF-Recruitment@ncr.org.za
 
Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make an appointment. 
 
Ref No: ICTPM/10/22
 
 
 

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SENIOR COMPLAINTS OFFICER
Patterson Grade: C Upper
Salary Ranges from R253 900 – R482 400
 
Requirements:
The successful candidate must hold a relevant three (3) year degree in legal or commerce, with a minimum of 3 years working experience in financial, legal, credit or regulatory environment.
Debt counselling certificate will be an added advantage.
 
Duties:
 Handle complex general and debt counselling complaints in accordance with the National Credit Act
 In line with the NCA, advise on enforcement action to be taken when necessary
 Effective Complaints handling process implementation
 Monitoring of complaints and making sure the team adheres to internal policies and procedures
 Provision of continuous support to supervisor and Manager
 Populate and update complaints management systems
 Monitoring of trends in the credit industry and providing recommendations on interventions to be undertaken by the complaints department
 The candidate will also be responsible for staff and functional management, compilation of reports and relationship/ stakeholder management
 Providing continuous support and training to internal and external stakeholders on the Act and related legislation
 The successful candidate may be expected to perform the aforementioned duties under extreme pressure and may be required- to work overtime depending on the workload
 
Knowledge:
 Good knowledge of the National Credit Act
 Understanding of the South African Credit Market
 Complaints resolution processes
 General understanding of Debt Counselling processes
 
Skills
 Computer literacy
 Excellent communication, administrative skills and ability to work under pressure
 Conflict resolution and negotiation skills
 Strong personal and professional ethics
 Research, interpretation and presentation skills
 
 
Closing Date: 28 October 2022
 
The National Credit Regulator is an equal opportunity organization which offers competitive market related packages.
 
Suitable persons should send a detailed CV quoting the relevant reference number to: COM-recruitment@ncr.org.za
 
Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make an appointment.
 
Ref No: SCO/10/22


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JUNIOR INSPECTOR - INVESTIGATION AND ENFORCEMENT
Paterson Grade: C-Lower
Salary ranges from R159 100 – R302 300 maximum
 
Requirements:
Education
 The successful candidate must hold a 3-year legal degree, investigations related degree or an equivalent qualification.
Additional
 A valid code B driver’s license, 3 - 5 years’ experience is essential
 
Duties:
 Conducting investigations and monitoring of compliance with the National Credit Act.
 Drafting investigation mandates.
 Conducting research and collating information.
 Interviewing witnesses.
 Providing information in order to obtain search warrants.
 Attending to affidavits in support of warrants.
 Assessing evidence.
 Drafting investigation reports.
 Keeping up to date with the latest relevant decisions of tribunals and courts.
 Continuous improvement.
 Appearances before a Court or Tribunal upon being subpoenaed.
 
Technical skills:
 Excellent report writing ability.
 Evaluative and problem solving skills.
 Ability to apply law to facts.
 Good Computer skills.
 Understanding of the South African consumer credit market.
Personal competencies:
 Presentable, professional and confident.
 Must be able to work in a team oriented environment.
 Must be able to work independently.
 Well-spoken with good communication and listening skills.
 Ability to work under pressure.
 Willing to travel extensively.
 Must have strong personal and professional ethics with high levels of integrity.
 
 
Closing Date: 28 October 2021
 
The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages.
 
Suitable persons should send a detailed CV quoting the relevant reference number to: COM-recruitment@ncr.org.za
 
Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make an appointment.
 
Ref: IEJI/10/22