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Independent Communications Authority of South Africa 
Pinmill Farm, 164 Katherine Street, Sandton Private Bag X10002, Sandton, 2146 
 
 VACANCY
 
LICENSING OFFICER 
JOB LEVEL : B4 
SALARY : Total Annual Package (CTC) – R270,589.00 
LOCATION: ICASA (Regional Office – Kwazulu Natal) 
POSITION STATUS : Permanent 
 
Purpose of the job: To process ECN, ECNS, Broadcasting and unreserved postal services applications as well as issue pre-assigned radio frequency spectrum licenses including the maintenance of the license records database and the continuous improvement of processing applications. 
 
Key Outputs: The successful candidate will report to the Regional Manager: KwaZulu Natal, and their responsibilities will include: ● Process pre-assigned license applications including the issuing of the license ● Processing of ECN and ECNS license applications ● Processing of unreserved postal license applications ● Processing of Broadcasting services license applications ● Maintain licensing database ● Maintain a filing system ● Complaints/ queries handling and escalation. 
 
 
Qualifications and Experience: â— Three year academic Diploma or relevant NQF 6 qualification ● 2-3 years in license administration ● 2-3 years in records management ● 2-3 years in complaints handling and resolution ● Proficient in MS Office ● Experience with customer relationship management (CRM) tools (added advantage). 
 
Key Competencies and Attributes: â— Teamwork ● Continuous Learning ● Accountability ● Problem Solving ● Analytical Thinking ● Interactive Communication ● Interpersonal Skills ● Attention to detail ● Client Focus. 
 
 
Closing Date: 19 July 2018.

To apply for this position, please visit 
https://www.icasa.org.za/Careers
 
ICASA is committed to the achievement and maintenance of diversity and equity in employment 
•              â€¢ If you do not hear from us within three months of the closing date, please regard your application as unsuccessful. 
•              â€¢ Applications received after the closing date will not be considered. 
•              â€¢ It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
•              â€¢ It is also the responsibility of the applicant to obtain evaluation and certification of the Recognition for Prior Learning (RPL). 
•              â€¢ Only candidates who meet the requirements should apply. 
•              â€¢ ICASA reserves the right not to make an appointment. 
•              â€¢ Appointment is subject to getting a positive security clearance, verification of the applicants documents (Qualifications), and reference checks. 
•              â€¢ Correspondence will be entered into with shortlisted candidates only. 
•              â€¢CVs from Recruitment Agencies will not be accepted.