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GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

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ICT APPLICATION ADMINISTRATOR
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience. 
Closing date: 20 February
 
APPLY
 
The position of ICT Application Administrator is vacant. The ICT Application Administrator will report directly to the  ICT Technical Team Lead and forms part of the ICT division. The position is based at GEMS Head Office, Pretoria.
The total remuneration package will be will be based on qualifications and experience.
 
The  ICT Application Administrator will use skills required of a Systems Administrator in an in-house or hosted environment, as well as a working knowledge of the skills required to provision, manage, monitor, and decommission applications services and systems i.e. Microsoft Exchange, outlook, email continuity, email security and email archiving and provide support to the ICT Technical Team Lead through the following KPA’s:
 
Key Performance Areas (KPAs):
  • Collaborate with ICT management leaders and your colleagues to assess near- and long-term applications and systems capacity needs, particularly for GEMS Executives, the Secretariat, and the Board of Trustees.
  • Create and maintain documentation as it relates to application configuration, processes, and service.
  • Oversee new and existing deployment of systems and application technology upgrades, particularly to GEMS Executives, the Secretariat, and the Board of Trustees.
  • Research applications and systems technologies, products, services, protocols, and standards to remain abreast of developments in the ICT trends industry.
  • Oversee the end users’ applications and systems technical support to ensure end-user technical support quality assurance.
  • Provide end users’ applications and systems risk mitigation plans.
  • Provide inputs to designing, deploying, implementing, and maintaining end users’ Cloud and Office 365 environments.
  • Work directly with clients and implement their specifications, i.e., Secretariat, executives, and board of Trustees.
  • Conduct quality control analysis and produce reports to ensure sound technical support required.
  • Provide technical assistance when it’s needed outside regular business hours.
  • Alter the arrangement of venues to fit the needs of performers and meetings.
  • Meeting with Event Coordinators to discuss audio, lighting, and video requirements.
  • Altering venue arrangements according to layout diagrams.
  • Laying electrical and sound cables.
  • Setting up and installing microphones, lights, video monitors, projectors, speakers, and video cameras.
  • Conducting sound, visual, and performance quality checks on AV equipment.
  • Inspecting mountings and electrical equipment to ensure they conform to health and safety regulations.
  • Operating sound and visual equipment during live events.
  • Troubleshoot equipment and ensured events ran smoothly.
  • Maintaining strong customer relations and integrity
  • Disassembling audio and visual equipment and packing up after the event.
  • Perform regular checklists to ensure all audio equipment for boardrooms and mobile audio and video equipment are working as expected to support hybrid meetings (virtual meetings and physical meetings).
  • Support the ICT Team Lead to oversee end-user technical support at GEMS's head office and all the regional offices.
 
Qualification requirements are:
  • National Diploma/Advanced Certificates (NQL 6) in the field of computer science or Information and Communication Technology (ICT) or a related field.
  • 2-3 years of functional work experience (1-2 years at a supervisory level).
  • Certifications in Office 365 would be advantageous.
  • Certifications in ITIL would be advantageous.
  • Certifications in Mimecast Administration would be advantageous.
  • Skilled at working within a team-oriented, collaborative environment.
  • Willing to work outside normal business hours when required and to travel where required to perform work duties.
  • Adept at reading, writing, and interpreting technical documentation and procedure manuals.
  • Strong interpersonal and oral communication skills.
  • Strong customer-service orientation.
 
Desirable
Have an understanding of medical schemes industry
 
All external candidates, please apply via Career Junction using the following link :
https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme

The closing date for applications is 20 February 2024. Should you not hear from us by 30 April 2024 please consider your application unsuccessful. 

*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Information is required for Employment Equity purposes.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za. 

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.






​
ICT APPLICATION ADMINISTRATOR
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience. 
Closing date: 20 February
 
APPLY
 
The position of ICT Application Administrator is vacant. The ICT Application Administrator will report directly to the  ICT Technical Team Lead and forms part of the ICT division. The position is based at GEMS Head Office, Pretoria.
The total remuneration package will be will be based on qualifications and experience.
 
The  ICT Application Administrator will use skills required of a Systems Administrator in an in-house or hosted environment, as well as a working knowledge of the skills required to provision, manage, monitor, and decommission applications services and systems i.e. Microsoft Exchange, outlook, email continuity, email security and email archiving and provide support to the ICT Technical Team Lead through the following KPA’s:
 
Key Performance Areas (KPAs):
  • Collaborate with ICT management leaders and your colleagues to assess near- and long-term applications and systems capacity needs, particularly for GEMS Executives, the Secretariat, and the Board of Trustees.
  • Create and maintain documentation as it relates to application configuration, processes, and service.
  • Oversee new and existing deployment of systems and application technology upgrades, particularly to GEMS Executives, the Secretariat, and the Board of Trustees.
  • Research applications and systems technologies, products, services, protocols, and standards to remain abreast of developments in the ICT trends industry.
  • Oversee the end users’ applications and systems technical support to ensure end-user technical support quality assurance.
  • Provide end users’ applications and systems risk mitigation plans.
  • Provide inputs to designing, deploying, implementing, and maintaining end users’ Cloud and Office 365 environments.
  • Work directly with clients and implement their specifications, i.e., Secretariat, executives, and board of Trustees.
  • Conduct quality control analysis and produce reports to ensure sound technical support required.
  • Provide technical assistance when it’s needed outside regular business hours.
  • Alter the arrangement of venues to fit the needs of performers and meetings.
  • Meeting with Event Coordinators to discuss audio, lighting, and video requirements.
  • Altering venue arrangements according to layout diagrams.
  • Laying electrical and sound cables.
  • Setting up and installing microphones, lights, video monitors, projectors, speakers, and video cameras.
  • Conducting sound, visual, and performance quality checks on AV equipment.
  • Inspecting mountings and electrical equipment to ensure they conform to health and safety regulations.
  • Operating sound and visual equipment during live events.
  • Troubleshoot equipment and ensured events ran smoothly.
  • Maintaining strong customer relations and integrity
  • Disassembling audio and visual equipment and packing up after the event.
  • Perform regular checklists to ensure all audio equipment for boardrooms and mobile audio and video equipment are working as expected to support hybrid meetings (virtual meetings and physical meetings).
  • Support the ICT Team Lead to oversee end-user technical support at GEMS's head office and all the regional offices.
 
Qualification requirements are:
  • National Diploma/Advanced Certificates (NQL 6) in the field of computer science or Information and Communication Technology (ICT) or a related field.
  • 2-3 years of functional work experience (1-2 years at a supervisory level).
  • Certifications in Office 365 would be advantageous.
  • Certifications in ITIL would be advantageous.
  • Certifications in Mimecast Administration would be advantageous.
  • Skilled at working within a team-oriented, collaborative environment.
  • Willing to work outside normal business hours when required and to travel where required to perform work duties.
  • Adept at reading, writing, and interpreting technical documentation and procedure manuals.
  • Strong interpersonal and oral communication skills.
  • Strong customer-service orientation.
 
Desirable
Have an understanding of medical schemes industry
 

All external candidates, please apply via Career Junction using the following link :
https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme

The closing date for applications is 20 February 2024. 
 
Should you not hear from us by  30 April 2024 please consider your application unsuccessful. 

*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Information is required for Employment Equity purposes.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za. 

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.