FREE STATE OFFICE OF THE PREMIER VACANCIES

NOTE : Applications must be submitted using the newly implemented Z83 form, obtainable from any Public Service Department or the DPSA website, under public service vacancy circulars and should be accompanied by a comprehensive CV only (with full particulars of the applicants’ training, qualifications, competencies, knowledge, duties & experience). All required information on the Z83 application form must be provided. Communication from the HR of the Department regarding the submission of certified copies of qualifications and other relevant documents will be limited to shortlisted candidates. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). Applications that do not comply with the above-mentioned requirements will not be considered. Shortlisted candidates will be subjected to personnel suitability checks/security clearance. Correspondence will be limited to short-listed candidates only. Applicants are respectfully informed that if no response is received within 4 months of the closing date, they must accept that their application was unsuccessful. The department reserves the right not to fill these positions. Persons with disabilities are encouraged to apply and preference will be given to the EE Targets. No late or faxed applications will be considered. 
 
 

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MANAGEMENT ECHELON
 
 
CHIEF DIRECTOR: PROVINCIAL HUMAN RESOURCE DEVELOPMENT REF NO: 01/2025 
SALARY : R1 494 900 per annum (Level 14), (an all-inclusive salary package). The remuneration package includes a basic salary, State’s contribution to the Government Employee Pension Fund and a flexible portion which may be structured in terms of the rules for the structuring of the flexible portion; and may include a 13th cheque, motor car allowance, home owner’s allowance and medical aid assistance. 
CENTRE : Bloemfontein 
 
REQUIREMENTS : A NQF Level 7 qualification as recognised by the South African Qualification Authority (SAQA). 5 years appropriate experience at a senior managerial level. Potential applicants for posts in the Senior Management Service as well as existing SMS members who wish to progress to higher levels within the SMS are expected to successfully complete the compulsory pre-entry Certificate for entry into the SMS which took effect on 1 April 2020 (Full details can be sourced by following the link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Individual applicants are expected to pay for the course and the duration of the course is 120 hours). No applicant will be appointed in the absence of the certificate. Special knowledge of relevant frameworks applicable to Major Government Programmes that must be implemented. Special knowledge on the co-ordination and implementation of substantial programmes/projects. Strategic thinking, project management, financial management and organizing skills. 
 
DUTIES : Administer the Provincial Bursary function within the FSPG, including: Manage, coordinate, guide and support all local and international bursaries; and Manage and coordinate stakeholder management for full-time bursaries for the FSPG. Coordinate and monitor the implementation of provincial skills development programmes within the FSPG, including: Facilitate and coordinate the implementation of provincial skills development; Facilitate and coordinate the implementation of provincial sector skills development initiatives; Render effective and efficient administrative support services to the Provincial Skills Development Coordination component; and Render secretariat services for Human Resource Fora and Career Guidance. Administer proficient and professional training and development services for the FSPG, including: Manage generic and operational training for salary levels 1 to 12 within the FSPG; Manage SMS strategic management development programmes from salary level 13 and higher within the FSPG; Manage Impact Assessment and Training evaluation within the FSPG; Manage Public Service skills development coordination within the FSPG; and Manage logistical and administrative arrangements for the Free State Academy. Manage resources of the Chief Directorate, including: Provide strategic direction in terms of provincial HRD; Manage the budget as a Responsibility Manager; Manage human resources in line with applicable legislation and policy frameworks; and Manage equipment and assets in line with prescriptions and policy guidelines. 
 
ENQUIRIES : Dr. Molefinyana Phera, DDG: Corporate Administration and Coordination, molefinyana.phera@fspremier.gov.za
 
NOTE : The successful candidate will be required to enter into a Performance Agreement within 3 months after assumption of duty and will be required to disclose his/her financial interests in accordance with the prescribed regulations. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the Selection Panel will recommend candidates to attend a generic managerial competency assessment. The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools. 
 
 
 
 
 
CHIEF DIRECTOR: CORPORATE REFORM REF NO: 02/2025 
SALARY : R1 494 900 per annum (Level 14), (an all-inclusive salary package). The remuneration package includes a basic salary, State’s contribution to the Government Employee Pension Fund and a flexible portion which may be structured in terms of the rules for the structuring of the flexible portion; and may include a 13th cheque, motor car allowance, home owner’s allowance and medical aid assistance. 
CENTRE : Bloemfontein 
 
REQUIREMENTS : A qualification at NQF level 7 as recognized by SAQA preferable in Public Administration. 5 years appropriate experience at a senior managerial level. Potential applicants for posts in the Senior Management Service as well as existing SMS members who wish to progress to higher levels within the SMS are expected to successfully complete the compulsory pre-entry Certificate for entry into the SMS which took effect on 1 April 2020 (Full details can be sourced by following the link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Individual applicants are expected to pay for the course and the duration of the course is 120 hours). No applicant will be appointed in the absence of the certificate. Knowledge of relevant legislation and policies applicable to transverse corporate reform issues. Knowledge of corporate reform issues in the public sector. Strategic thinking, Planning & Organising, Analytical and Problem solving skills. 
 
DUTIES : To co-ordinate Human Resource Matters within the FSPG; including: Strategically advise on human resource matters within the FSPG; Maintain well informed and coordinated Human Resource departments; Oversee the development of transverse Human Resource policies for the FSPG; Provide strategic direction on transverse labour relations issues to provincial departments; Provide strategic direction to all provincial departments with regard to Employee Programme and Occupational Health and Safety; Monitor and report on the implementation of transverse corporate policies/strategies; Oversee the outcome of research and analysis of information that will impact on the future policy direction of FSPG; and Liaise and benchmark with provincial, national and international stakeholders in order to obtain information on the latest developments. To manage Organizational Development & related services & support rendered to the FSPG, including: Ensure that job evaluation systems is facilitated and coordinated in the FSPG; Ensure that a Performance Development and Management System is facilitated and coordinated in the FSPG; Strategically oversee the development of transverse policies/strategies with regard to Organisational development directorate; Render business process improvement services to the FSPG; Monitor and report on the implementation of transverse corporate policies/strategies; Oversee the outcome of research and analysis of information that will impact on the future policy direction of FSPG; and Liaise and benchmark with provincial, national and international stakeholders in order to obtain information on the latest developments. To manage the implementation of Information Communication Technology with the FSPG, including: Ensure optimum utilization of ICT resources within the FSPG; Strategically oversee the development of transverse policies/strategies with regard to ICT; Ensure that ICT is continuously updated to international standards and is deployed in a uniform and organized manner; Monitor and report on the implementation of transverse corporate policies/strategies; Oversee the outcome of research and analysis of information that will impact on the future policy direction of FSPG; and Liaise and benchmark with provincial, national and international stakeholders in order to obtain information on the latest developments. The management of resources to ensure the effective and efficient attainment of objectives, including: Management of the budget of Corporate Reform; Management of all personnel within Corporate Reform; Facilitate changes of Job Descriptions within the unit; Manage and monitor the performance of personnel within the unit; Identify and facilitate training needs; and Give strategic direction & advice to personnel within the unit. 
 
ENQUIRIES : Dr. Molefinyana Phera, DDG: Corporate Administration and Coordination, molefinyana.phera@fspremier.gov.za
 
NOTE : The successful candidate will be required to enter into a Performance Agreement within 3 months after assumption of duty and will be required to disclose his/her financial interests in accordance with the prescribed regulations. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the Selection Panel will recommend candidates to attend a generic managerial competency assessment. The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools. 
 
 
 
 
 
 
CHIEF DIRECTOR: GOVERNMENT COMMUNICATION SERVICES REF NO: 03/2025 
SALARY : R1 494 900 per annum. (Level 14), (an all-inclusive salary package). The remuneration package includes a basic salary, State’s contribution to the Government Employee Pension Fund and a flexible portion which may be structured in terms of the rules for the structuring of the flexible portion; and may include a 13th cheque, motor car allowance, home owner’s allowance and medical aid assistance. 
CENTRE : Bloemfontein 
 
REQUIREMENTS : A NQF Level 7 qualification as recognised by the South African Qualification Authority (SAQA) preferable in the Media/Communication field. 5 years appropriate experience at a senior managerial level in a similar environment. Extensive experience with regard to implementing turn-around strategies. Potential applicants for posts in the Senior Management Service as well as existing SMS members who wish to progress to higher levels within the SMS are expected to successfully complete the compulsory pre-entry Certificate for entry into the SMS which took effect on 1 April 2020 (Full details can be sourced by following the link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Individual applicants are expected to pay for the course and the duration of the course is 120 hours). No applicant will be appointed in the absence of the certificate. Special knowledge of relevant legislation and policies applicable to transverse corporate reform issues. Knowledge of corporate communication and media liaison issues in the Free State and South Africa. Strategic thinking, analytical and problem solving skills. 
 
DUTIES : Provide strategic direction regarding transverse Government communication issues to promote an environment conducive to the positive image of the Free State Provincial Government (FSPG), including: Develop and implement Provincial Government Communication strategy and ensure alignment with the 3 GNU Priorities, MTDP and FSGDP; Develop operational plans for all the business units, ensure alignment to the Provincial Communications Strategy; Continuous monitoring and evaluation of business units’ achievements against operational plans and strategic objectives; Report quarterly on Annual Performance Plans; Coordinate and manage the Provincial Communicator’s fora; Provide strategic interventions for corporate communications training needs of the province. Strategically oversee the development of transverse policies/strategies with regard to corporate communication and media liaison that will contribute to the positive image of the FSPG. Event and campaigns management and ensure successful project management and implementation to uphold image and reputation of the FSPG, including: Develop and implement policies governing communication management across various government departments and agencies; Manage the procurement of media monitoring and analysis tool for the FSPG and ensure daily, weekly and monthly media monitoring analysis reports are submitted to departments, executive authority (EXCO) and forum of heads of departments (FOHOD); Develop and manage implementation of media strategies and plans; Manage effective participation of Provincial MLOs and HoCs in the weekly media rapid response platforms coordinated by GCIS Head Office, to ensure prompt crisis media communication response; Develop strategic and solid media relationships, Nationally, Provincially and Locally, and intentionally building media networking sessions with all media houses; Manage the production and distribution of all publications; Monitor and manage relevant transversal accounts for advertising, events and media marketing service providers and measure performance against the agreed upon SLAs; and Manage the coordination and development of project plans for all events and marketing campaigns programmes. Provide Strategic direction in the development of the Provincial Digital Content Footprint, Digital Hub for all created content across social media platforms. Manage Website look & feel, content upload and updates. Develop footage archiving and stock piling plan for all produced video and photographic content. Develop Branding and Marketing strategy. Establish standards operating procedures and guidelines for all government communications to ensure consistency in messaging, branding, graphic designs and digital footprint of the FSPG. Manage the conceptualization and execution of Provincial social media strategy and implementation plan across all social media platforms of the Provincial Government. Manage the establishment of social media influencer databases and oversee accurate deployment to enhance government social media messaging across all social media platforms. Manage the development and production of all brand marketing collateral and oversee safe upkeep of all branding material. Manage the development of a digital content hub of all produced footage and stockpiles (videography and photography). Manage the FSPG website, content uploads, look & feel and its functionality as part of the province’s external corporate communications tool. Attend Provincial and National Fora regarding transverse corporate communications and media networking, to enhance our strategies/policies for effective communication and report on progress. Liaise with provincial, national and international stakeholders in order to obtain information on the latest developments with regard to corporate communication and media liaison. Participate in all Provincial strategic fora i.e, EXCO, PCF, FOHOD, SMS group, PCF (Provincial Communicators Forum) LGCF (Local Government Communicators Forum). Identify strategic partnerships and pursue collaborations with public and private sector stakeholders to enhance government programmes. Participate in offered training programmes for corporate comms, media relations, digital and brand marketing, to keep abreast with developments in the sector. Advocate for public policies and government initiatives by engaging with stakeholders, influencers, and opinion leaders. Manage the government’s image and reputation through proactive public relations efforts, including community outreach and events. Design and execute public information campaigns to raise awareness about government policies, programs, and services. Budget & Financial Management, including: Develop and manage budget of the unit by ensuring financial efficiency and compliance; Ensure that budget is costed to support the implementation of the communication strategy; Maximize revenue and reduce expenditure through effective cost containment measures; Monitor financial control, spending patterns through monthly reports and ensure compliance of procurement processes with all applicable legislation i.e. PFMA, BBBEE; and Ensure audit compliance and attend to audit queries. Overall management of the Component to ensure the effective and efficient utilization of resources including the management of the performance of the personnel falling under this component; Provide strategic direction and management of all personnel in Government Communication Service; Facilitate changes of Job Descriptions within the unit; Manage and monitor the performance of personnel within the unit; Conduct skills audits and identify and facilitate training needs for development; Drive implementation of talent acquisition, succession planning and retention of skilled personnel; Create a high-performance culture, ethical and professional conduct within the unit; Ensure the working environment contributes to improving employee engagement, recognition and increased productivity; and Ensure the management of poor performance and disciplinary matters in line with public service regulations and applicable prescripts. 
 
ENQUIRIES : Dr. Molefinyana Phera, DDG: Corporate Administration and Coordination, molefinyana.phera@fspremier.gov.za.
 
NOTE : The successful candidate will be required to enter into a Performance Agreement within 3 months after assumption of duty and will be required to disclose his/her financial interests in accordance with the prescribed regulations. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the Selection Panel will recommend candidates to attend a generic managerial competency assessment. The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools.

​CHIEF DIRECTOR: PROVINCIAL INTERVENTION REF NO: 04/2025 
SALARY : R1 494 900 per annum (Level 14), (an all-inclusive salary package). The remuneration package includes a basic salary, State’s contribution to the Government Employee Pension Fund and a flexible portion which may be structured in terms of the rules for the structuring of the flexible portion; and may include a 13th cheque, motor car allowance, home owner’s allowance and medical aid assistance. 
CENTRE : Bloemfontein 
 
REQUIREMENTS : A NQF Level 7 qualification as recognised by the South African Qualification Authority (SAQA) in the Social Science field. 5 years appropriate experience at a senior managerial level in a similar environment. Extensive experience in developing & implementing turn-around strategies. Experience in budgeting and financial management. Potential applicants for posts in the Senior Management Service as well as existing SMS members who wish to progress to higher levels within the SMS are expected to successfully complete the compulsory pre-entry Certificate for entry into the SMS which took effect on 1 April 2020 (Full details can be sourced by following the link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Individual applicants are expected to pay for the course and the duration of the course is 120 hours). No applicant will be appointed in the absence of the certificate. Special knowledge of relevant legislation and policies applicable to transverse corporate reform issues. Strategic thinking, analytical and problem solving skills. 
 
DUTIES : Manage Premier’s Intervention Services, including: Ensure the rendering of Community Contact Services; Ensure research and technical support services in terms of interventions; Manage Provincial Intervention Services; and Manage Local Intervention Services. Manage Premier’s Public and Community Contact Centre, including: Coordinate and render the Presidents Hot Line services in the FSPG; and Coordinate and render Provincial Contact Centre Service in the FSPG. Manage CDW Coordination and Thusong Services within the FSPG, including: Manage CDW Services within the FSPG; and Manage Thusong Service Centres within the FSPG. The management of resources to ensure the effective and efficient attainment of objectives, including: Management of the budget of the component as Sub Programme Manager; Management of all personnel within the component; Co-ordination of the development of Job Descriptions within the component; Co-ordination of the evaluation of performance of personnel within the component; Facilitate training interventions; and Provide strategic direction & advice to officials within the component. 
 
ENQUIRIES : Ms. N. Tyali, Acting DDG: Provincial Monitoring and Evaluation at 072 408 7322 
 
NOTE : The successful candidate will be required to enter into a Performance Agreement within 3 months after assumption of duty and will be required to disclose his/her financial interests in accordance with the prescribed regulations. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the Selection Panel will recommend candidates to attend a generic managerial competency assessment. The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools. 
 
 
 
 
 
 
DIRECTOR: ORGANISATIONAL DEVELOPMENT REF NO: 05/2025 
SALARY : R1 266 714 per annum (Level 13), (an all-inclusive salary package). The remuneration package includes a basic salary, State’s contribution to the Government Employee Pension Fund and a flexible portion which may be structured in terms of the rules for the structuring of the flexible portion; and may include a 13th cheque, motor car allowance, home owner’s allowance and medical aid assistance. 
CENTRE : Bloemfontein 
 
REQUIREMENTS : A NQF Level 7 qualification as recognised by the South African Qualification Authority (SAQA). Training in Job Evaluation & Performance Management. 5 years of experience at a middle/senior managerial level in an Organisational Development environment. Potential applicants for posts in the Senior Management Service as well as existing SMS members who wish to progress to higher levels within the SMS are expected to successfully complete the compulsory pre-entry Certificate for entry into the SMS which took effect on 1 April 2020 (Full details can be sourced by following the link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Individual applicants are expected to pay for the course and the duration of the course is 120 hours). No applicant will be appointed in the absence of the certificate. Knowledge of Public Service Act & Regulations, Policy analysis & development, Job Analysis and Job Evaluation principles. Knowledge of Organisational and Structural Design and Performance Management principles. Strategic Thinking, Inter-personal, Facilitation training & presentation skills. 
 
DUTIES : The effective & efficient management of the Job Evaluation System for the public service in the Free State, including: Determine the strategic direction on job evaluation matters for the public service in the Free State; Advise Provincial Departments on job evaluation implementation including the interpretation thereof (including FOHOD, G & A Cluster & EXCO); Advise the Provincial Job Evaluation Panel on job evaluation matters; Manage job evaluation data base (the Equate System); Co-ordinate training initiatives on job evaluation; Co-ordinate Job Evaluation Quality Assurance forum; Co-ordinate the compilation of the annual job evaluation report for the FSPG; Co-ordinate and part-take in Inter-Provincial Job Evaluation forums; and Co-ordinate research on job evaluation and job evaluation systems. The management of Performance and Development System towards improved service delivery & productivity within the Free State Provincial Government, including: Determine the strategic direction on performance management matters within the Free State Provincial Government; Advise on the management of performance and the implementation of relevant systems (including FOHOD, G & A Cluster & EXCO); Co-ordinate research on Performance and Development and Performance Management Systems; Co-ordinate Inter-Departmental Task Team meetings; and Co-ordinate reporting mechanisms on performance management (to EXCO, DPSA and PS Commission). The effective management of Business Process Improvement for the Public Service in the Free State, including: Give strategic Direction on business process improvement, productivity enhancement and transformation for the public service in the Free State; Manage the data bases of the approved organisational and establishment structures for all Provincial Departments within the FSPG; Assist Provincial Departments regarding consultation with the MPSA on organisational & establishment matters; Co-ordinate research and benchmarks on business process improvement practices; Co-ordinate investigations on business process improvement matters within FSPG Provincial Departments; and Facilitation of the development of organisational structure design and other change & transformational matters within FSPG Provincial Departments. The effective management of Customer Care and Service Delivery Improvement Strategy for the Public Service in the Free State, including: Give strategic direction on Service Delivery Improvement Planning, Batho Pele and Customer Care initiatives; Advice on the implementation of Service Delivery Improvement Planning, Batho Pele and Customer Care initiatives; Co-ordinate Inter-Departmental Task Team meetings; and Co-ordinate reporting mechanisms on Service Delivery Improvement Planning, Batho Pele and Customer Care initiatives. (to EXCO, DPSA and DPME). Facilitate and coordinate the implementation of knowledge management within the Free State Provincial Government, including: Implement knowledge management within the Office of the Premier; and Facilitate and coordinate knowledge management within the Free State Provincial Government. The management of resources to ensure that the overall objectives of the Organisational Development Directorate are achieved, including: Management of the budget of the Organisational Development Directorate; Management of all staff within the Organisational Development Directorate; Co-ordination of the development of Job Descriptions within the unit; Co-ordination of the management of performance of staff within the unit; Facilitation of training interventions for staff; and Give strategic direction and advice to staff within the unit. 
 
ENQUIRIES : Dr. Molefinyana Phera, DDG: Corporate Administration and Coordination, molefinyana.phera@fspremier.gov.za
 
NOTE : The successful candidate will be required to enter into a Performance Agreement within 3 months after assumption of duty and will be required to disclose his/her financial interests in accordance with the prescribed regulations. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the Selection Panel will recommend candidates to attend a generic managerial competency assessment. The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools. 
 
 
 
 
 
 
DIRECTOR: INFORMATION TECHNOLOGY REF NO: 06/2025 
SALARY : R1 266 714 per annum. (Level 13), (an all-inclusive salary package). The remuneration package includes a basic salary, State’s contribution to the Government Employee Pension Fund and a flexible portion which may be structured in terms of the rules for the structuring of the flexible portion; and may include a 13th cheque, motor car allowance, homeowner’s allowance and medical aid assistance. 
CENTRE : Bloemfontein 
 
REQUIREMENTS : A NQF Level 7 qualification as recognised by the South African Qualification Authority (SAQA) in Information Technology and Information Management. 5 years appropriate experience at a middle/senior managerial level. Potential applicants for posts in the Senior Management Service as well as existing SMS members who wish to progress to higher levels within the SMS are expected to successfully complete the compulsory pre-entry Certificate for entry into the SMS which took effect on 1 April 2020 (Full details can be sourced by following the link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Individual applicants are expected to pay for the course and the duration of the course is 120 hours). No applicant will be appointed in the absence of the certificate. Knowledge of Public Service Legislation, ICT Policy and Strategies, ICT Tenders and ICT Acquisition and Deployment. Knowledge of Business Agreements and Service Level Agreements. ICT Research, formal presentation, organizing and negotiation skills. 
 
DUTIES : To ensure that Information Communication Technology (ICT) is deployed in a uniform and organised manner within the national policy framework, including: Oversee the establishment of an information plan, information technology plan and operational plans to give effect to the strategic direction and management plans of provincial departments; Align the FSPG's information management (information management systems included) and information technology (as enabler) strategy with the strategic direction, management plans and the business processes of the Province, with due consideration of the strategic direction of the Government; Develop departmental supporting information management and information technology enabler policies and strategies, regulations, standards, norms, guidelines, best practices and procedures, derived from the national information management and information technology policy and strategy, standards and norms developed by the GITO Council and DPSA, but focused on the specific requirements of the department; Facilitate the implementation of and adherence to the policies and strategies as contained in the different plans, policies, etc.; Manage the SITA relationship: This entails control of the Business Agreement (BA) and Service Level Agreements (SLA’s) with SITA and/or other suppliers of information management and information technology goods and services. Represent the relevant department at the GITO Council, including: Participate as a member on the National Government Information Technology Officer’s Council (GITOC). To ensure the optimum utilisation of ICT resources within the Office of the Premier, including: Promote effective management of information and information technology as enabler as a strategic resource; Create an enabling environment for other managers to perform their functions more effectively and efficiently; Close communication as part of the top management team of the department with the top echelon of the department to promote the utilisation of information; Raising the level of awareness of top management to the potential of the delivery of information services through enabling technologies; Change the culture of the department to embrace an enterprise-wide information management and information technology approach. This requires the visible, strong and continuous support of senior managers; and take a leadership role in knowledge management. To provide support to other provincial departments, including: Apply an enterprise wide approach to the use of information management, (information technology systems and infrastructure included) in supporting the business units and business processes, bridging diverse systems to establish a client-focused service strategy, eliminating unnecessary duplication, increase overall co-ordination and control, and rapidly introduce new systems and technology to improve service delivery; Development information and technology systems infrastructure architecture and conduct investigations into the maintenance of existing technologies, availability, needs and demand of new technologies. Rationalise unnecessary duplication and redundancy of information and technologies in the department. Where feasible, promote common solutions for common requirements across the department; and promote the utilisation of technology as a key enabler for the future in delivering information and services and promote its use in the re-engineering/transformation of government service delivery. To manage resources to ensure that the objectives of the component are achieved, including: Management of staff within the component; The development and updating of Job Descriptions for reporting staff; The performance management of staff within the component; Facilitation of training interventions; and Give direction, guidance and advice to staff within the component. 
 
ENQUIRIES : Dr. Molefinyana Phera, DDG: Corporate Administration and Coordination, molefinyana.phera@fspremier.gov.za
 
NOTE : The successful candidate will be required to enter into a Performance Agreement within 3 months after assumption of duty and will be required to disclose his/her financial interests in accordance with the prescribed regulations. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the Selection Panel will recommend candidates to attend a generic managerial competency assessment. The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools.

​DIRECTOR: SPECIAL PROGRAMMES REF NO: 07 /2025 
SALARY : R1 266 714 per annum (Level 13), (an all-inclusive salary package). The remuneration package includes a basic salary, State’s contribution to the Government Employee Pension Fund and a flexible portion which may be structured in terms of the rules for the structuring of the flexible portion; and may include a 13th cheque, motor car allowance, home owner’s allowance and medical aid assistance. 
CENTRE : Bloemfontein 
 
REQUIREMENTS : A NQF Level 7 qualification as recognised by the South African Qualification Authority (SAQA). 5 years of experience at a middle/senior managerial level in a similar environment. Relevant experience in developing & implementing turn-around strategies. Potential applicants for posts in the Senior Management Service as well as existing SMS members who wish to progress to higher levels within the SMS are expected to successfully complete the compulsory pre-entry Certificate for entry into the SMS which took effect on 1 April 2020 (Full details can be sourced by following the link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Individual applicants are expected to pay for the course and the duration of the course is 120 hours). No applicant will be appointed in the absence of the certificate. Relevant experience in Budgeting, Financial Management and in Project Management. Knowledge of legislation & policies applicable to special programmes. Coordination, monitoring & evaluation mechanisms systems and processes. Strategic thinking, inter-personal and organising and planning skills. 
 
DUTIES : Develop and monitor various transverse policies/strategies with regard to special programme, including: Establish and maintain a database of international, national and provincial policies/strategies with regard to special programmes; Analyse and update provincial policies/strategies; Identify the need for new policies/strategies; Facilitate the development of new provincial policies/strategies; Facilitate the establishment of the necessary institutional machinery at Local Government level to deal with special programmes; Do presentations to decision making structures within the department of the Premier and the FSPG with regard to the proposed policies/strategies; Monitor and report on the implementation of the Provincial Policies/Strategies; Assist departments with the development of departmental policies/strategies; Align all provincial policies/strategies with national priorities; Align all provincial policies/strategies with the Free State Growth and Development Strategy; Set up appropriate structures to enhance monitoring; and Design frameworks/indicators on special programmes to use as monitoring tools. Manage special projects with regard to special programmes as identified by the Premier, including: Organize and/or co-ordinate activities for commemoration of special days and events applicable to special programmes or assigned to Special Programmes by the Premier. Implement Special Programmes in the Office of the Premier, including: Customize provincial special programmes policies for the Office of the Premier; and Monitor the implementation of special programme policies in the Office of the Premier. The management of resources to ensure the effective and efficient attainment of objectives, including: Management of the budget of the Special Programmes Directorate; Management of all personnel within the Special Programmes Directorate; d Co-ordination of the development of Job descriptions within the Directorate; Co-ordination of the evaluation of performance of personnel within the Directorate; Facilitation of training intervention; and Give strategic direction & advice to personnel within the unit. 
 
ENQUIRIES : Dr. MP Mokalobe, Deputy Director General: Provincial Policy Planning and Coordination at 079 882 0300 
 
NOTE : The successful candidate will be required to enter into a Performance Agreement within 3 months after assumption of duty and will be required to disclose his/her financial interests in accordance with the prescribed regulations. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the Selection Panel will recommend candidates to attend a generic managerial competency assessment. The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools. 
 
 
 
 
 
 
DIRECTOR: PUBLIC & COMMUNITY LIASON CENTRE REF NO: 08/2025 
SALARY : R1 266 714 per annum (Level 13), (an all-inclusive salary package). The remuneration package includes a basic salary, State’s contribution to the Government Employee Pension Fund and a flexible portion which may be structured in terms of the rules for the structuring of the flexible portion; and may include a 13th cheque, motor car allowance, home owner’s allowance and medical aid assistance. 
CENTRE : Bloemfontein 
 
REQUIREMENTS : A NQF Level 7 qualification as recognised by the South African Qualification Authority (SAQA) in the Social Science field. 5 years of experience at a middle/senior managerial level in a similar environment. Relevant experience in developing & implementing turn-around strategies. Potential applicants for posts in the Senior Management Service as well as existing SMS members who wish to progress to higher levels within the SMS are expected to successfully complete the compulsory pre-entry Certificate for entry into the SMS which took effect on 1 April 2020 (Full details can be sourced by following the link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Individual applicants are expected to pay for the course and the duration of the course is 120 hours). No applicant will be appointed in the absence of the certificate. Knowledge of legislation & policies applicable to Community Liaison services. Knowledge of policy analysis & development, coordination, monitoring & evaluation mechanisms, systems and processes. Strategic Thinking, Interpersonal, Organising and Planning and problem-solving skills. 
 
DUTIES : Strategic Management of Direct Liaison Services; including: Ensure the prevention or ending of social conflict in terms of service delivery issues: Develop and implement proactive strategies for identifying and mitigating potential service delivery flashpoints; Establish robust early warning systems for emerging community grievances related to service delivery; Lead and direct rapid response interventions to address and de-escalate social conflicts arising from service delivery challenges; and Cultivate and maintain strong relationships with community leaders, civil society organizations, and relevant government departments to facilitate conflict resolution. Promote a healthy relationship between the community and the FSPG: Design and oversee the implementation of communication strategies that foster transparency, trust, and mutual understanding between the FSPG and its citizens; Initiate and manage community outreach programs to gather feedback, disseminate information, and build goodwill; Champion citizen participation initiatives to empower communities in shaping service delivery solutions; and Monitor and evaluate public perception of the FSPG, implementing corrective measures where necessary to enhance positive relationships. Support the Moral Regeneration Movement of the FSPG: Integrate the principles of the Moral Regeneration Movement into all direct liaison activities and community engagement strategies; Lead initiatives that promote ethical conduct, accountability, and good governance within the context of service delivery; and Collaborate with relevant stakeholders to amplify messages of moral regeneration and their practical application in community interactions. Ensure counselling services are rendered as identified: Establish protocols and partnerships for the provision of appropriate counselling services to individuals or communities affected by service delivery challenges; Oversee the identification of specific needs for counselling interventions and ensure timely and sensitive referrals; and Monitor the effectiveness of counselling services and adapt approaches as required to meet community needs. Strategic Management of the Provincial Call Centre (Including Presidential and Premier's Hotlines), including: Coordinate the complaints of the President’s Hotline with relevant stakeholders: Develop and implement efficient systems for the rapid reception, categorization, and routing of complaints received via the President's Hotline; Establish and maintain high-level liaison with national government departments and provincial departments and municipalities to ensure timely and effective resolution of complaints; Ensure rigorous tracking and monitoring of all Presidential Hotline complaints through to their resolution; and Prepare comprehensive analytical reports on trends and patterns identified from Presidential Hotline complaints for strategic decision-making at the highest levels. Coordinate the complaints of the Premier’s Hotline with relevant stakeholders: Oversee the seamless operation of the Premier's Hotline, ensuring prompt and accurate capture of all complaints; Build and maintain strong collaborative relationships with all Free State Provincial Government departments and entities to facilitate efficient complaint resolution; Implement robust follow-up mechanisms to ensure that complaints are addressed within stipulated timeframes and to the satisfaction of the complainant; and Conduct regular quality assurance checks on the handling and resolution of Premier's Hotline complaints. Report on progress and tendencies in respect of the complaints received: Develop and present comprehensive, data-driven reports on the volume, nature, progress, and resolution of complaints from both hotlines to senior management and relevant executive authorities; Identify recurring service delivery issues and systemic challenges highlighted by the complaints data; Provide strategic recommendations to relevant departments and the FSPG leadership to address identified tendencies and improve service delivery; and Utilize data analytics to forecast potential service delivery pressure points and inform proactive interventions. Strategic Management of Thusong Service Centres (hubs) and Integrated Mobile Services ( National departments, Provincial departments and Municipalities), including: Increase access to government services through the strategic oversight of Thusong Service Centres: Provide strategic leadership for the effective operation and expansion of Thusong Service Centres across the province; Ensure that Thusong Service Centres are optimally resourced and equipped to provide a comprehensive range of government services to communities; Foster strong inter-departmental collaboration to maximize the service offerings and impact of Thusong Centres; and Monitor and evaluate the accessibility, efficiency, and effectiveness of services rendered at Thusong Centres, implementing improvements as necessary. Strategic Management of Community Workers Development Programme, including: Coordinate government service delivery to the communities through the effective deployment of Community Development Workers: Provide strategic direction and oversight to the network of Community Development Workers (CDWs) across the province; Ensure that CDWs are adequately trained, equipped, and supported to effectively bridge the gap between communities and government services; Develop clear mandates and performance indicators for CDWs, aligning their activities with broader community development objectives; Facilitate seamless collaboration between CDWs and relevant government departments to ensure coordinated and responsive service delivery; and Monitor and evaluate the impact and effectiveness of CDW interventions, identifying best practices and areas for improvement. Determine the needs of the communities with regards to government services: Develop and implement robust methodologies for conducting comprehensive community needs assessments, utilizing both qualitative and quantitative approaches; Oversee the collection, analysis, and interpretation of data on community needs and priorities related to government services; and Engage directly with communities through various platforms (e.g., public meetings, focus groups, surveys) to accurately ascertain their service delivery requirements. Strategic Resource Management and Organisational Leadership, including: Management of the budget of the component.: Develop, manage, and monitor the annual budget for the Public and Community Liaison Centre, ensuring fiscal prudence and alignment with strategic objectives; Implement robust financial controls and reporting mechanisms to ensure accountability and transparency in expenditure; and Identify opportunities for resource optimization and secure additional funding where necessary to enhance service delivery capabilities. Management of all personnel within the component: Provide visionary leadership and effective management to all staff within the Public and Community Liaison Centre; Foster a high-performance culture, promoting teamwork, innovation, and continuous professional development.; Oversee talent acquisition, retention, and succession planning within the component.; and Ensure compliance with all human resource policies and labour relations frameworks. Co-ordination of the development of Job Descriptions within the component. Lead and guide the development and regular review of comprehensive and accurate job descriptions for all positions within the Centre, ensuring alignment with organizational goals; Co-ordination of the evaluation of performance of personnel within the component; Establish and implement a robust performance management system for all staff, setting clear objectives, providing regular feedback, and conducting fair and objective performance appraisals; and Identify training and development needs based on performance evaluations and facilitate appropriate interventions. Facilitate training interventions: Identify critical skills gaps within the component and develop targeted training programs to enhance the capabilities of staff, particularly in areas of conflict resolution, data analysis, and community engagement; and Promote continuous learning and professional development opportunities for all personnel. Provide strategic direction & advice to officials within the component: Offer expert guidance, mentorship, and strategic advice to all officials within the Public and Community Liaison Centre, empowering them to excel in their roles; and Act as a key resource and escalation point for complex issues, providing decisive leadership and solutions. 
 
ENQUIRIES : Ms. N. Tyali, Acting DDG: Provincial Monitoring and Evaluation at 072 408 7322 
 
NOTE : The successful candidate will be required to enter into a Performance Agreement within 3 months after assumption of duty and will be required to disclose his/her financial interests in accordance with the prescribed regulations. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the Selection Panel will recommend candidates to attend a generic managerial competency assessment. The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools. 
 
 
 
 
 
DIRECTOR: DELIVERY INTERVENTION REF NO: 09/2025 
SALARY : R1 266 714 per annum (Level 13), (an all-inclusive salary package). The remuneration package includes a basic salary, State’s contribution to the Government Employee Pension Fund and a flexible portion which may be structured in terms of the rules for the structuring of the flexible portion; and may include a 13th cheque, motor car allowance, home owner’s allowance and medical aid assistance. 
CENTRE : Bloemfontein 
 
REQUIREMENTS : A NQF Level 7 qualification as recognised by the South African Qualification Authority (SAQA) in Public Management, Business Management or Project Management. A postgraduate qualification will be an added advantage. 5 years of experience at a middle/senior managerial level with strong preference for experience within a government or public sector environment. Extensive experience in project management methodologies, extensive experience in stakeholder engagement and a proven track record in successful service delivery initiatives. Potential applicants for posts in the Senior Management Service as well as existing SMS members who wish to progress to higher levels within the SMS are expected to successfully complete the compulsory pre-entry Certificate for entry into the SMS which took effect on 1 April 2020 (Full details can be sourced by following the link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Individual applicants are expected to pay for the course and the duration of the course is 120 hours). No applicant will be appointed in the absence of the certificate. Knowledge of relevant frameworks applicable to Major Government Programmes. Knowledge on the co-ordination and implementation of substantial programmes/projects. High level strategic thinking, project planning, analytical and problem solving skills. 
 
DUTIES : Strategic Oversight and Management of Premier's Special Service Delivery Operations, including: Develop and execute comprehensive strategies for the effective coordination and execution of special service delivery operations initiated by the Premier across the entirety of the Free State Province; Conduct rigorous evaluations and provide insightful reports on the tangible impact of the Premier's special service delivery operations within the province, highlighting successes and areas for improvement; Represent the FSPG at both provincial and national forums concerning special service delivery operations, actively contributing to strategic development and providing transparent reports on implementation progress to key stakeholders; Facilitate the prompt and effective implementation of injunctions related to the Premier's special service delivery operations by ensuring seamless referral to the appropriate provincial departments; and Maintain continuous oversight and provide regular, detailed reports on the implementation progress of all injunctions stemming from the Premier's special service delivery operations. The rendering of stakeholder engagement and support services within the FSPG, including: Cultivate and sustain robust relationships with a diverse range of provincial and national stakeholders to forge strategic partnerships that facilitate successful project implementation; Orchestrate and facilitate service delivery task team meetings within various municipalities, fostering a collaborative environment to proactively address and resolve localized challenges; Proactively identify and resolve challenges that may arise between service providers and government entities, ensuring smooth and efficient service delivery; and Establish and maintain clear, effective communication channels between service providers and the FSPG, promoting seamless collaboration and mutual understanding. The coordination of technical and professional services within the FSPG, including: Implement targeted strategies to enhance capacity within distressed projects, meticulously identifying critical areas requiring intervention and improvement; Coordinate the provision of essential technical and professional services across the FSPG to effectively address and mitigate challenges encountered in distressed projects; and Monitor and report on the quality, efficacy, and impact of technical and professional support rendered to distressed projects, ensuring continuous improvement and optimal outcomes. Resource Management and Team Leadership, including: Exercise astute financial stewardship by efficiently managing the allocated budget for the component, ensuring fiscal responsibility and maximizing resource utilization; Provide comprehensive oversight and management of all personnel within the component, fostering a highly productive, collaborative, and high-performing work environment; Lead the coordination of the development and regular review of comprehensive Job Descriptions for all roles within the component, ensuring alignment with organizational objectives and evolving needs; Coordinate and facilitate robust personnel performance evaluations, ensuring alignment with individual and organizational objectives, and promoting continuous professional development; Identify critical skill gaps and facilitate relevant training interventions to enhance the capabilities and professional growth of the team; and Offer strategic direction and expert guidance to officials within the component, empowering them to achieve successful project delivery and contribute to broader provincial goals. Strategic Oversight and Management of Premier's Special Service Delivery Operations, including: Develop and execute comprehensive strategies for the effective coordination and execution of special service delivery operations initiated by the Premier across the entirety of the Free State Province; Conduct rigorous evaluations and provide insightful reports on the tangible impact of the Premier's special service delivery operations within the province, highlighting successes and areas for improvement; Represent the FSPG at both provincial and national forums concerning special service delivery operations, actively contributing to strategic development and providing transparent reports on implementation progress to key stakeholders.; Facilitate the prompt and effective implementation of injunctions related to the Premier's special service delivery operations by ensuring seamless referral to the appropriate provincial departments; and Maintain continuous oversight and provide regular, detailed reports on the implementation progress of all injunctions stemming from the Premier's special service delivery operations. 
 
ENQUIRIES : Ms. N. Tyali, Acting DDG: Provincial Monitoring and Evaluation at 072 408 7322 
 
NOTE : The successful candidate will be required to enter into a Performance Agreement within 3 months after assumption of duty and will be required to disclose his/her financial interests in accordance with the prescribed regulations. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the Selection Panel will recommend candidates to attend a generic managerial competency assessment. The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools.