DURBAN ICC VACANCIES

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SENIOR SALES COORDINATOR 
TWELVE (12) MONTHS FIXED TERM CONTRACT 
MIN R38 545.44– MAX R63 870.72 PER MONTH 
INTERNAL AND EXTERNAL 
 
The organisation is calling for suitable candidates to apply for the position of Senior Sales Coordinator. 
The Senior Sales Coordinator will be responsible for co-ordinating the project planning and control processes of various types of enquires received to host events at the Durban ICC whilst also performing specific activities associated with the administration and provision of sales activities by communicating and establishing client needs, forwarding accurate quotations and information. 
 
QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 
 National Diploma in Marketing and Sales or Project Management 
 Minimum of 3 years’ experience in the related field 
 
Competencies
 Customer Service 
 Sales Support 
 Sales Proposals 
 Sales Contracts 
 Sales Process 
 Team work 
 Integrity 
 Analysis and problem solving 
 Judgement & decision making 
 Information seeking/gathering 
 Ability to work under pressure 
 Planning, organising and prioritising 
 Detail & quality focused 
 Excellent communication skills 
 Project management 
 
KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 
 Generate new business by conducting sales calls with key accounts and repeat clients to increase sales volumes; 
 Prepare international and national bids to ensure that sales targets and objectives are met; 
 Expedite confirmation of proposals and contracts to facilitate closure of sale;
 Conduct site tours with potential clients, stakeholders, industry partners and government departments to promote the Durban ICC; 
 Arrange meetings with new clients with a view of converting the events to a confirmed business for the Durban ICC; 
 Ensure initial deposit as per the hire agreement is secured in order to confirm the event; 
 Prepare reports with statistical data outlining the status of proposals and or enquiries received from prospective clients; 
 Source external service providers on behalf of client by adhering to the supply chain management (SCM) policies and procedures; 
 Maintain an updated database inclusive of follow ups and feedback from clients;
 Collaborate and provide efficient communication with stakeholders, clients ;suppliers and industry partners; 
 Research and investigate sales trends within the hospitality industry and develop sales strategies to retain existing and prospective clients; 
 Contribute to creating a positive client experience with the Centre in alignment with the brand attributes of the organisation. 
 
APPLICATIONS
The Durban ICC is committed to Employment Equity and particularly welcomes applications from suitably qualified Historically Disadvantaged Individuals (HDI). Preference will be given to suitable candidates who will assist the ICC in addressing its current transformational needs. Persons with disabilities are encouraged to apply. 
 
Applications must reach the Human Resources Department, Durban ICC, via e-mail: recruitment@icc.co.za
 
Closing date for the CV submission is 27 FEBRUARY 2026 
 
Applicants who do not meet the minimum requirements will automatically be disqualified from consideration. 
Applicants who have not been contacted 30 days after the closing date should consider their application as unsuccessful. 
 
Lorrel Mahomed 
SENIOR HR MANAGER

​SALES COORDINATOR (TG 11) 
MIN: R31 837, 90 MAX R53 628, 87 PER MONTH 
12 (TWELVE MONTHS FIXED TERM CONTRACT 
(INTERNAL & EXTERNAL) 
The organization is calling for suitable candidates to apply for the position of Sales Coordinator. 
The Sales Co-ordinator coordinates project planning and sales processes for event enquiries at the Durban ICC, ensuring client needs are met through accurate communication, quotations, and administrative support. 
The incumbent will report to the Exhibition Manager. 
 
QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 
 National Diploma in Marketing/ Sales/ Project Management or Event Management. 
 Minimum of 2-3 years’ experience in the related field. 
 
Attributes
 Client-focused and service-oriented. 
 Strong attention to detail. 
 Relationship management. 
 Excellent communication and interpersonal skills. 
 Ability to work under pressure and meet deadlines. 
 Strong planning, organising, and prioritising skills. 
 High level of integrity and accountability. 
 Adaptability and problem-solving skills. 
 Team player with collaboration skills. 
 Professionalism and initiative. 
 Technically proficient in relevant systems and tools. 
 
KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 
 Coordinate and manage client event enquiries, ensuring accurate assessment of needs and availability via the EBMS system. 
 Prepare quotations and hire agreements using approved rate schedules and submit for necessary approvals. 
 Secure client bookings by confirming deposits and finalising event confirmations within deadlines. 
 Support the Sales team with the preparation of bids, quotations, and conversion of leads into secured business. 
 Coordinate all late booking event requirements including sourcing service providers and processing pro forma invoices. 
 Compile and distribute relevant event documentation (e.g. floor plans, operations reports, quotations) to clients and internal departments. 
 Attend internal coordination meetings and pre-event briefings to ensure clarity of client requirements and execution timelines. 
 Provide clients and suppliers with up-to-date information on ICC policies, ISO standards, and safety regulations. 
 Process and manage all sales and event orders in EBMS, including service orders, contingency fees, and client histories. 
 Upsell ICC services by aligning offerings with client budgets and expectations.
 Maintain organised and audit-ready sales documentation, including digital records, correspondence, and booking files. 
 Prepare sales and statistical reports reflecting proposal status, feedback, and conversion rates. 
 Verify additional service charges for invoicing and oversee recovery of damages where applicable. 
 Ensure commission claims are processed timeously and forwarded to finance for payment. 
 Liaise with clients, service providers, and internal departments to ensure a seamless and professional client experience. 
 Provide administrative and coordination support for owned events and repurposing projects. 
 
 
APPLICATIONS
The Durban ICC is committed to Employment Equity and particularly welcomes applications from suitably qualified Historically Disadvantaged Individuals (HDI). Preference will be given to suitable candidates who will assist the ICC in addressing its current transformational needs. 
Persons with disabilities are encouraged to apply. 
 
Applications must reach the Human Resources Department, Durban ICC, via e-mail: recruitment@icc.co.za
 
Closing date for the CV submissions is 20 February 2026. 
 
Applicants who do not meet the minimum requirements will automatically be disqualified from consideration. 
Applicants who have not been contacted 30 days after the closing date should consider themselves unsuccessful. 
 
Lorrel Mahomed 
SENIOR HR MANAGER