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SITE HR OPERATIONS COORDINATOR

 AV-352778 103

Algoa Road, Industrial Area, Kariega 6230 

DHL Supply Chain (South Africa) (Pty) Ltd. 

Supply Chain 

Full-time 

Permanent

Job available in 2 locations

  •  Uitenhage, Eastern Cape, South Africa
  •  Uitenhage, Eastern Cape, South Africa

 

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Site HR Operations Coordinator. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

 

Role Outline

Responsible for the delivery of HR services, products and systems. Work in liaison with business partners, managers and employees as well as external organizations as required. Focused on improving service delivery quality by streamlining processes and services whilst achieving a cost-effective position.

 

Key Tasks

  • Work time data collection: attendance, absence, holidays, overtime, night hours, bonus.
  • Onboarding for new employees on HR processes.
  • First point of contact for employee inquiries.
  • Hiring process documentation and preparation of data for contracts.
  • Transmission of documents to managers (new employees + changes).
  • Ensure incoming inquiries are answered professionally and efficiently.
  • Identify and verify that employees are entitled to receive requested information.
  • Perform customer‑related data gathering.
  • Maintain data accuracy.
  • Deliver accurate customer answers.
  • Provide friendly, efficient, and effective service to customers.
  • Escalate/redirect inquiries when required.
  • Accurately document inquiries.
  • Support and guide employees and managers on self‑service HR transactions.
  • Create tickets and enter data into appropriate systems (e.g., Case Management system).
  • Deliver clear, concise, and timely communication.
  • Execute HR internal controls.

Customer

·       Provide HR process advice to employees and managers.

Stakeholder

  • Provide first‑line advice and support on HR policies and processes for local employees and managers.
  • Communicate effectively with external providers (e.g., payroll, health & safety provider, medical care).
  • Cooperate closely with Business HR / Resourcing specialists regarding new employees joining the business.
  • Support Business HR on activities related to contract changes and termination administration.
  • Coordinate with Centres of Excellence to administer HR solutions (e.g., training coordination, compensation and benefits administration, reporting and analysis).

Process

  • Provide day‑to‑day administrative support focused on set standards and instructions.
  • Perform tasks/interactions that address immediate issues (daily, weekly, or monthly reports/deadlines).
  • Handle transactional tasks (e.g., data entry, chasing data, ensuring accuracy, running reports).
  • Provide support, supervision, and direction where needed.
  • Understand and apply key HR concepts, methods, tools, metrics, and standards.
  • Use HR systems (e.g., PeopleSoft) and vendor/supplier systems (e.g., Kenexa for recruitment).
  • Support and interact with business partners, managers, and employees on procedures and individual cases (e.g., HR administration and calculations).
  • Provide advice and support in coordination with MSS/ESS.

People Management

·       Member of a team responsible for delivering certain HR initiatives.

Measurement Criteria / KPIs

  • Satisfaction survey.
  • Quality levels achieved.
  • HR scorecard.
  • Timelines achieved.
  • Employee Opinion Survey.

 

Qualifications & Experience

Education:

  • Graduate degree qualification (desirable).
  • HR Certification (desirable).

 

Experience:

  • 1-2 years previous experience in administration or entry level HR role.
  • Proficient software skills (MS Word, MS Excel etc).
  • Knowledge of labour law (desirable)

 

Functional Competencies

  • Has basic knowledge of HR administration and how data should be organised and stored for easy retrieval and usage.
  • Follows data‑protection practices and takes precaution when uncertain.
  • Knows how to communicate and interact with employees and managers.
  • Analyses data for further use.
  • Has basic knowledge of the use and implications of HR metrics.
  • Gathers correct data to provide effective administrative support.
  • Has knowledge of HR and business KPIs.
  • Understands Service Level Management.
  • Gathers and organizes data required for monitoring service‑level agreements.
  • Proactively liaises with customers on process improvement and customer satisfaction.
  • Has sound user knowledge of one or more HR, Performance and Talent Management, Recruitment and Engagement tools and information systems.
  • Contributes to defining HR, Performance, Talent Management, Recruitment and Engagement system functionalities and reporting requirements based on own usage.
  • Customizes simple reports and drives data analysis within existing system functionalities.
  • Supports line managers with the use of all relevant HR, Performance, and Talent Management systems.
  • Understands own business unit, including key business facts such as size, scale, and high‑level strategy.
  • Works within a limited decision‑making scope to provide advice or decisions aligned with agreed processes.
  • Analyses large volumes of data, interprets trends and themes, and provides summary information for management use.

 

DPDHL Core Competencies & Skills

  • Maintains effective relationships with customers.
  • Develops and delivers high quality / innovative products, services, or solutions.
  • Focuses on customer needs and gains their commitment.
  • Gains management / colleague support to meet customer needs.
  • Ensures strategies / plans are aligned and reflect others’ views.
  • Develops strategies / plans aligned to broader organizational strategy.
  • Communicates strategy.
  • Establishes clear, challenging, and achievable objectives.
  • Aligns resources and the organization within own area of responsibility to achieve objectives.
  • Regularly reviews and communicates progress against objectives and adjusts as needed.
  • Champions continuous improvement and innovation.
  • Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
  • Provides employees, colleagues, and business partners with candid and regular feedback.
  • Provides employees with development opportunities.
  • Supports employees with career opportunities.
  • Inspires others to develop themselves.
  • Conveys a clear sense of personal goals and values.
  • Actively seeks feedback to improve performance.
  • Develops new skills and modifies behaviours based on feedback.
  • Takes personal responsibility for career and development.

 

Languages

English – verbal and written.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

CODE 14 TRUCK DRIVERS X4

 AV-352319 103 Algoa Road, Industrial Area, Kariega 6230 DHL Supply Chain (South Africa) (Pty) Ltd. Supply Chain Full-time Permanent

Job available in 2 locations

  •  Uitenhage, Eastern Cape, South Africa
  •  Uitenhage, Eastern Cape, South Africa

 

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Code 14 Truck Drivers. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

 

Role Outline

 To ensure efficient and correct delivery of goods in a timeous and professional manner, according to operational procedures and standards. Control and manage the delivery process. Ensuring customer service is of the highest standard and that losses to the company are kept to a minimum. To always maintain the integrity of the Company.

 

Key Accountabilities  

·       Vehicle and equipment care; to ensure vehicle/equipment are kept in a good running order.

·       Maintain an excellent customer service to internal and external customers.

·       Ensure correct use of vehicle and other company equipment and to timeously report any defects.

·       To report and record any non-conformity with regards to customer merchandise.

·       Maintain high levels of hygiene of the vehicle.

·       To work within operating areas as determined by management and the needs of the business.

·       Follow standard operating procedures and safe working practices as per Driver Manual.

·       To ensure that all documentation is accounted for and completed as per instruction.

·       Maintain co-operation with Operations Department to ensure correct inventory on vehicle for delivery.

·       Execute delivery of all goods as per the load manifest.

·       Execute a daily vehicle inspection, using a checklist.

·       Ensure vehicle is driven in a safe and courteous manner.

·       Complete manifest documentation, correctly, accurately and timeously.

·       Report discrepancies to Manager/Supervisor.

·       Report to Operations for loading timeously.

·       Count and compare the number of parcels per customer and match it to the manifest document / invoice.

·       Load deliveries in sequence of off-loading.

·       Sign manifest document acknowledging and accepting accountability for parcels.

·       Follow customer delivery sequence, record time of arrival and departure on Trip sheet.

·       Ensure customer signs for correct goods.

·       Conduct all communication in a polite professional manner which promotes respect, goodwill and trust.

·       Wear Company uniform with pride ensuring they are clean and presentable.

·       Attend de-briefing on return from the trip.

 

Qualifications & Experience

·       Matric

·       Valid Code 14 and valid PDP/ working knowledge of K53 (no endorsements)

 

DPDHL Core Competencies & Skills

·       Good written and communication skills and understand basic arithmetical principles

·       Ability to understand instructions and to accurately carry out instructions

·       Ability to negotiate under stress

·       Ability to work in a fast work environment

 

Languages

English – verbal and written.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

FIELD SALE EXECUTIVE

 AV-353349

Cape Town, Western Cape, South Africa 

DHL Global Forwarding SA (Pty) Limited Global Forwarding, Freight 

Full-time 

8.5 

Permanent

Job available in 2 locations

  •  Cape Town, Western Cape, South Africa
  •  Cape Town, Western Cape, South Africa

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who lands Legendary deals?  You do.- DHL Global Forwarding has an opening for an Field Sale Executive in Cape Town, South Africa. Develop new business (All modes) for overall sales development of DHL Global Forwarding Sales & Marketing function.

 

Join us in connecting people and improving lives!

 

In this Field Sale Executive position

Customers – New & Existing

  • Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
  • Respond to customer enquiries/complaints.
  • Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
  • Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum.
  • Plans and manages medium to large - sized Business Customers.
  • Builds rapport and trust with customers by being informed about customer’s business and the market.
  • Recommends solutions based on customer needs by using industry knowledge.
  • Is responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chain.
  • Uses networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.

Sales Manager

  • Highlights to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns.

Other Departments

  • Maintain and support interdepartmental relationships.
  • Collaborate with colleagues across the organization to achieve shared goals.

Business Development

  • Develops sales plan/strategy/activities to achieve target budgets.
  • Responsible for conducting high quality presentation of the entire range of standardized products to customers.
  • Develop target lists of new business and continuously review and update.
  • Establish and present customized offers to customers.
  • Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
  • Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.

Business Performance & Results

  • Prepare and realize planned sales calls.
  • Responsible for product targets.
  • Responsible for budgeted growth in new and additional business.
  • Secure/collect all necessary information to assess credit worthiness of potential customer.
  • Support receivables functions.
  • Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
  • Report activities, quotes, sales calls and other information through CRM Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.

 

Now, here is what we need from you!

  • Knowledge and experience of business development in the Logistics Industry at large.
  • Knowledge and experience of all modes of transportation within South Africa and neighbouring countries is advantageous.
  • New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling.
  • 5 - 8 years within the transport, logistics or freight forwarding industry (or similar service industry).
  • Experience in business development in the industry with a proven record essential
  • Education Qualification - University Degree

 

 We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary

 

Why join DHL Global Forwarding?

 

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

  • The largest global network with more than ~30,000 passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service

 

Our Vision:      The Logistics Company for the World.

Our Mission:    Excellence. Simply Delivered.

Our Purpose:   Connecting People, improving lives.

Our Values:     Respect & Results

Our Goals:       Employer, Provider, and Investment of Choice, Living Responsibility

 

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

REGIONAL OCEAN FREIGHT OPERATIONS RISK MANAGEMENT & COMPLIANCE MANAGER

 AV-348151 

Johannesburg, Gauteng, South Africa 

DHL Logistics Middle East DWC-LLC Global Forwarding, Freight 

Full-time 

40 

Permanent

Job available in 2 locations

  •  Johannesburg, Gauteng, South Africa
  •  Johannesburg, Gauteng, South Africa

 

Regional Ocean Freight Operations Risk Management & Compliance Manager

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.


As Regional Ocean Freight Operations Risk Management & Compliance Manager, you are responsible for executing, enforcing, and governing maritime regulatory compliance across all countries in the Region. The role ensures the Region operates compliance‑by‑design, such that non‑compliant bookings, documents, or invoices cannot be processed, and that the Region can respond to audits, questionnaires and investigations with complete, indexed, regulator‑grade evidence packs. This role is the regional authority for enforcing FMC / OSRA regulations, Dangerous Goods compliance, trade documentation integrity, billing transparency, agent compliance and security filing obligations, working in close coordination with Global Risk Management & Compliance. This position holder reports to the Regional Head of Ocean Freight Operations and functionally aligns with the Global Head of Ocean Freight Risk Management & Compliance to support DHL Global Forwarding’s vision of being the undisputed leader in logistics.


DHL Global Forwarding has an opening Regional Ocean Freight Operations Risk Management & Compliance Manager in Johannesburg, South Africa. Join us in connecting people and improving lives!

 

In this Regional Ocean Freight Operations Risk Management & Compliance Manager Position


Dangerous Goods & Safety Compliance

  • Enforce Dangerous Goods compliance under the IMDG Code and IMO / SOLAS
  • Ensure DG declarations, documentation and processes are correct, complete, and auditable.
  • Coordinate DG audits and corrective actions.


Security Filings & Trade Compliance Oversight

  • Ensure compliance with applicable security filing regimes, including ISF, AMS, ENS and ICS2
  • Enforce timeliness, accuracy and evidence retention


FMC / OSRA Governance and Enforcement

  • Act as the regional enforcement authority for FMC / OSRA compliance covering:
  • OTI / NVOCC / Freight Forwarder roles
  • NRA / NSA discipline and acceptance
  • Tariff and rate governance
  • OSRA‑compliant billing and D&D transparency
  • Ensure that non‑compliant activity is prevented upstream, not corrected after the fact.
  • Maintain the Regional Delegation of Authority (DoA) Matrix for all FMC‑relevant activities
  • Ensure the DoA is explicit, role‑based and enforced operationally and systemically
  • Resolve conflicts where commercial pressure conflicts with regulatory compliance obligations.


FMC / OSRA Control Effectiveness

  • Ensure preventive and detective controls are operating effectively across the Region, including:
  • Rate‑source lock
  • NRA acceptance capture
  • D&D invoice compliance checks
  • Evidence integrity and retention
  • Drive remediation where controls are bypassed, inconsistently applied, or ineffective.
  • Ensure regional execution complements global control design and testing


Audit Readiness & Evidence Pack Management

  • Own regional audit readiness for internal mock audits, global assurance testing, FTA’s and external audits from regulators including but not limited to BEIC / FMC audits
  • Coordinate compilation of complete, indexed evidence packs across all countries in-region.
  • Ensure evidence packs meet regulatory requirements, retention timelines and global controls & assurance standards

Monitoring, Testing & Coordination

  • Coordinate regional execution of monitoring and testing activities led by Global Controls & Assurance.
  • Support shipment‑level audits and deep dives by ensuring availability of files and data, providing regional context and driving immediate containment actions where required


Corrective & Preventive Action (CAPA) Governance

  • Ensure all MAJOR and CRITICAL findings in the Region have documented root cause analysis, assigned accountable owners and evidence‑based closure
  • Track recurrence and drive preventive actions.
  • Escalate systemic or repeated failures promptly.


Training, Awareness and Capability Building

  • Enforce mandatory training and certification for all in‑scope roles.
  • Ensure 100% FMC certification before access to U.S.‑trade execution (training-based system access gating).
  • Ensure 100% DG certification before access DG shipment execution (training-based system access gating).
  • Ensure training content reflect real audit findings, regional risk patterns and enforcement exposure
  • Maintain LMS completion data for gating and audit evidence.


Agent & Third‑Party Compliance

  • Enforce agent compliance standards, including FMC registration / eligibility verification, periodic attestations and risk‑based sampling of agent‑handled files
  • Suspend or restrict agent activity where compliance risk exists


Operating Model & Cadence

  • Daily “red queue” review (blocked bookings/invoices, missing NRA acceptance, missing D&D fields, etc)
  • Weekly regional compliance audits/sampling, capturing of top exceptions (Pareto), identification of repeat causes and assignment of CAPA owners and due dates
  • Monthly Regional Assurance Review and reporting including sampling results, CAPA status and compliance training completions status
  • Monthly consolidated regional reporting inputs to global Board pack

  


Now, here is what we need from you!


  • Deep hands‑on knowledge of FMC / OSRA and maritime compliance
  • Strong operational enforcement capability
  • Audit readiness and evidence discipline
  • High credibility with senior operational leadership
  • Degree in Compliance, Law, Supply Chain, or Business preferred
  • 8–15+ years in ocean freight operations, compliance, or audit roles
  • Demonstrated experience handling FMC / OSRA compliance in practice
  • Strong leadership in a matrix environment
  • Fluent in English; additional languages are an advantage.
  • Willing and able to travel approximately 15%.

  • We offer:
  •  
  • Comprehensive training and development opportunities.
  • Mentorship from experienced freight forwarding professionals and senior leaders.
  • Competitive salary

 

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

  

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

  • The largest global network with more than ~30,000 passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service

 

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

 

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

REGIONAL CUSTOMER MANAGER - LIFE SCIENCES MEA

 AV-335246 

Johannesburg, Gauteng, South Africa 

DHL Global Forwarding SA (Pty) Limited Global Forwarding, Freight 

Full-time 8.5 

Permanent

Job available in 2 locations

  •  Johannesburg, Gauteng, South Africa
  •  Johannesburg, Gauteng, South Africa

 

Regional Customer Manager - Life Sciences MEA


Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.


Manage, control and develop the overall Customers engagement of assigned portfolio. Develop business development strategies/activities in accordance with the group business strategy and local business environment to deliver profitable growth and service excellence. Support global/regional sector initiatives and drive the engagement of both internal and external stakeholders with clear account development plan  .

 

In this Regional Customer Manager - Life Sciences MEA Position

  • Maintain effective relationship with assigned portfolio by remaining informed about customers’ business priorities and needs within the region
  • Deliver services and solutions to customer that meet budget, quality and agreed service level
  • Drives/support development of new/innovation service or value creation as part of continuous development to meet customer’s needs
  • To drive and manage profitable growth with the assigned customer
  • Respond and solve customer enquiries/complaints in a timely and responsive manner
  • Responsible for establishing customer profiles and customer needs
  • Develop Customer Account Plan and/or Win Plan that can be adapted to meet customer needs and business fit
  • Work with Product, Key account managers, Bid Management in the region to communicate and align customer account/win plan for RFIs / RFQs
  • Close engagement with internal stakeholder by sharing customer’s buying behaviours and competitor’s intelligence
  • Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers.
  • Work with third party service provider like packing company, carriers, truckers or shipping lines for special projects.
  • Work with other DHL divisions for end-to-end supply chain solution design or cross BUs collaboration
  • Work with countries and internal departments such as Products, VAS, Finance, First Choice, BPO, IT and Implementation to satisfy customers’ needs and make sure service is provided smoothly.
  • Coach and work closely with virtual team - Key Account Managers (KAMs) and After Sales Managers (ASMs).
  • Regular Performance Dialogue with Country KAMs or ASMs
  • Conduct customer meeting/sales visits (potential & existing) and present company capabilities, value proposition and business fit.
  • Identify and develop customer sales leads.
  • Lead market profiling and customer/competitor research and analysis activities to understand and identify opportunities and challenges.
  • Develop and/or communicate effective pricing strategies to drive profitable growth and volume
  • Develop supply chain management solutions meeting customer needs.
  • Develop customer development plan/win plan and drive the communication and alignment with relevant stakeholder in region and countries such as Product and Key Account Managers on strategy for RFQ’s/tenders/bids.
  • Effectively drive monthly or quarterly business review with customer
  • Overall responsible for achieving Customer business targets and KPIs. Drive KPI performance review with customer, together with Products
  • Identify and drive continuous improvement or value creation opportunities with customer.

  

Now, here is what we need from you!

  • 5-7 years of solid experience in the logistics or forwarding industry of which at least 2 years is dealing with major accounts on a regional or global level
  • Relevant experience in international supply chain especially will be an advantage
  • Degree Holder, relevant post-graduate qualifications will be an advantage
  • Computer skill knowledge like Word, Excel, PPT

We offer:

  • Comprehensive training and development opportunities.
  • Mentorship from experienced freight forwarding professionals and senior leaders.
  • Competitive salary

 

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

   

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

  • The largest global network with more than ~30,000 passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service

 

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

 

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. #LI-MEA

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

 

BUSINESS DEVELOPMENT SPECIALIST

 AV-317306 

Johannesburg, Gauteng, South Africa 

DHL International (Pty) Ltd. Express Full-time Permanent

Job available in 2 locations

  •  Johannesburg, Gauteng, South Africa
  •  Johannesburg, Gauteng, South Africa

 

IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.

IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.

We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

 

Role Purpose:

As a New Business Hunter at DHL Express, you will play a key role in driving growth through the acquisition of new customers in the heavier-weight express segment (typically 30–1000 kg per shipment). Your mission is to win new business by identifying and developing opportunities with customers who require reliable, time-definite, and international transport solutions.

This role demands a dynamic, results-driven sales professional who thrives on winning new customers, understands complex logistics challenges, and embodies DHL’s “Insanely Customer Centric” culture.

 

Main Tasks and Key Responsibilities:

1. New Business Acquisition

  • Proactively identify and secure new business opportunities focusing on heavier-weight shipments within your Country.
  • Work closely with the Core and/ or Retail Sales Team to win heavier weight shipments by leveraging knowledge of the Customer; their industry and the freight forwarding environment.
  • Develop a strong pipeline through targeted prospecting, networking, and strategic territory planning.
  • Conduct in-depth customer needs analysis to provide customized DHL Express solutions that reconcile network capability, transit time, cost, and reliability.
  • Negotiate and close new business opportunities ensuring profitable, sustainable growth for DHL Express.
  • Collaborate with internal stakeholders to ensure smooth customer onboarding and handover to Core Sales for account management.
  • Work proactively with the other DHL Group business units to respond to commercial opportunities for the Group.

2. Market Development & Strategy

  • Research and analyze market trends, customer sectors, and competitive activity to identify and prioritize target industries (e.g. industrial, automotive, technology, manufacturing, healthcare) as well as any other emerging ones.
  • Leverage DHL’s global network, product portfolio, and digital tools to position DHL Express as the preferred provider for heavier-weight express shipments.
  • Provide market feedback to Product, Pricing, and Marketing teams to support service innovation and competitiveness.

3. Customer Relationship Management

  • Leverage an existing professional network to unlock commercial opportunities for DHL Express.
  • Build strong, trust-based relationships with decision-makers at potential customer organizations.
  • Ensure a smooth transition from new business acquisition to account management, maintaining customer satisfaction during the onboarding phase.
  • Uphold DHL’s high standards of service excellence and customer care.

4. Sales Performance & Reporting

  • Achieve or exceed individual new business revenue and profit targets.
  • Maintain accurate records of all customer interactions, opportunities, and pipeline data in the CRM system (COMET/ STELLAR).
  • Deliver timely reporting and sales forecasts to management.

 

Job Requirements:

  • Education: 

Bachelor’s degree in Business, Sales, Logistics, Supply Chain, or a related field.

  • Experience:

3–5 years of proven success in B2B sales, preferably within express logistics, air freight, or transport sectors.

Demonstrated ability to win and develop new accounts with complex logistics requirements.

Experience selling heavier-weight or time-definite services is highly desirable.

  • Knowledge:

Strong understanding of international express logistics, cross-border trade, and customs processes.

Familiarity with DHL Express products and value propositions (TDI, TDD, etc.) advantageous

 

We are looking forward to your application.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

IT SUPPORT SPECIALIST - VITAL

 AV-353310 

Boksburg, Gauteng, South Africa 

DHL Supply Chain (South Africa) (Pty) Ltd. 

Supply Chain Full-time Permanent

Job available in 2 locations

  •  Boksburg, Gauteng, South Africa
  •  Boksburg, Gauteng, South Africa

 

Role Outline

Provide technical support for software, hardware, and network issues, ensuring system performance and service continuity. The role focuses on managing the IT budget, supporting the rollout of a bespoke ERP/WMS system (with the finance module already implemented), and enhancing operational efficiency across departments. A strong understanding of warehouse operations, transportation, and contract logistics to support WMS and TMS integration. To co-ordinate functions to maximize utilization - productivity and customer service. Internal service delivery - on time - accurately.

 

Key Tasks

  • Provide first line support for users, systems, and applications, including network and hardware troubleshooting, process explanations, and training for warehouse-related functions
  • System & Application Support - first level support and network problems
  • User Access & Security - manage user accounts, permissions, profiles, and password resets
  • Network Support – basic support for LAN/WAN, Wi-Fi, and VPN connectivity issues
  • Strong technical knowledge of Windows OS, MS Office Suite, networking fundamentals, and ERP/WMS/TMS systems, with proficiency in Excel (advanced formulas, pivot tables, data modelling)
  • Solid understanding of warehouse functions, transportation, and contract logistics, with familiarity in common integration methods (e.g., file transfers, APIs) advantageous
  • Oversee the IT budget, ensuring efficient allocation, expenditure tracking, and alignment with organisational objectives
  • Manage user accounts, permissions, and digital assets
  • Support network operations (LAN/WAN, Wi-Fi, VPN) by liaising with service providers to resolve performance issues
  • External Service Providers - work with SP’s to troubleshoot and resolve performance issues
  • Monitoring and reporting – monitor application software and suggest improvements where needed
  • Project Support – participate in IT projects including software rollouts, upgrades, and migrations
  • Assist in the testing and implementation phases
  • Utilize Excel for data preparation, analysis, and decision-making to support IT and operational initiatives, while recommending software improvements to management
  • Handle IT service requests, repairs, inquiries, or complaints, alongside general administrative duties
  • Refer to requests for IT services, repairs, support, inquiries or complaints
  • Contribute to IT projects, including software deployments, upgrades, and migrations, collaborating with system developers to refine WMS and TMS solutions
  • Managing digital assets with Finance
  • General month end functions

 

Qualifications & Experience

Education:

  • Matric
  • Diploma/Degree in Information Technology or related field
  • Industry certifications are advantageous

 

Experience:

  • 5 -8 Years experience
  • Proven experience in IT support or helpdesk role
  • Strong knowledge of Windows OS, Microsoft Office Suite, data analysis and networking fundamentals
  • Familiarity with ITSM ticketing systems (e.g., ServiceNow, Jira, Freshdesk)
  • Good problem-solving and analytical skills.
  • Excellent communication and interpersonal abilities.

 

Functional Competencies:

  • Good knowledge of Administration skills and processes
  • Customer service orientation with attention to detail
  • Ability to work independently and in a team
  • Ability to identify issues and react swiftly
  • Proficiency in MS Excel and data analysis
  • Adaptability and eagerness to learn
  • Time management and multitasking
  • Basic financial acumen
  • High accuracy, efficiency and accountability
  • Good written and verbal communication skills        

 

Languages

English – verbal and written

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

PHYSICAL INVENTORY COUNTER X 2

 AV-353093

Boksburg, Gauteng, South Africa 

DHL Supply Chain (South Africa) (Pty) Ltd. 

Supply Chain Full-time Permanent

Job available in 2 locations

  •  Boksburg, Gauteng, South Africa
  •  Boksburg, Gauteng, South Africa

 

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives, and not just for our customers, but for every member of our Group too.

 

At DHL Supply Chain South Africa we’re looking for…

PI Counter x 2

 

Role Outline

To ensure Inventory Record Accuracy of 98% and higher, by maintaining correct stock levels in the Storage and pick bins, through accurate cycle count performance         

                                                                                                                       

Key Responsibilities

  • Accurate stock counting and reporting
  • To report and record any quality related issues with regards to the client's stock                                    
  • To timeously report any faults/defects of equipment
  • Housekeeping
  • To work within operating areas as determined by management and the needs of the business                            
  • When carrying out duties - follow standard operating procedures
  • Adherence to site Health and Safety Policy and Procedures as well as safe working practices            
  • To report any stock losses and ensure that losses are minimized
  • To part-take in stock count process
  • Be actively involved in and support change initiatives
  • Perform additional duties as assigned by management.
  • Report problems to the Inventory Office 
  • Ensure damages are pulled out daily and verified.                              
  • Adherence to Health & Safety standards & rules 
  • To contribute to a productive working environment
  • Conform and promote awareness to staff on ISO 9001, ISO 22716, ISO 13485 and regulatory requirements associated with the QMS.                                                                                                       

DPDHL Core Competencies, Skills and experience

  • Good written and communication skills
  • Ability to count accurately and to perform simple math calculations
  • Achieve work targets and is willing to take on additional roles / responsibilities                                                    
  • Good problem solver
  • Attention to detail          
  • WMOS experience and knowledge                                
  • Working knowledge of packaging and warehousing methods  
  • Ability to read, understand and follow instructions                                           
  • Ability to work overtime - Operational requirements                               
  • Ability to work under pressure
  • Computer literacy                                                             
  • Communication skills
  • Ability to work within a rapidly changing environment  
  • Deadline driven 

                                                                                                 

Qualifications:

 

Languages:

English - verbal and written.

 

PLEASE APPLY HERE

 

 

 

 

 

 

Click here to start customizing

 

 

 

 

 

 

SHEQ, SECURITY, MHE FLEET, BCM & FACILITIES SPECIALIST

 AV-353041 

Boksburg, Gauteng, South Africa 

DHL Supply Chain (South Africa) (Pty) Ltd. 

Supply Chain Full-time Permanent

Job available in 2 locations

  •  Boksburg, Gauteng, South Africa
  •  Boksburg, Gauteng, South Africa

 

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives, and not just for our Customers, but for every member of our Group too.

 

At DHL Supply Chain South Africa we’re looking for…

SHEQ, Security, MHE Fleet, BCM & Facilities Specialist

 

Role Outline

SHEQ:

Execute health, safety, quality and environment plans and processes to provide employees a safe and healthy work environment. Implement health and safety frameworks and standards, ensuring compliance and adherence to internal and external safety standards, quality standards and relevant regulations. Recognize and mitigate potential workplace hazards, unsafe equipment, work practices and working conditions within the workplace and external environment. Undertake inspections of grounds, facilities and premises, analyze and suggest corrective measures to reduce the risks of injuries and job-related threats. Draft reports and conduct investigations on job-related injuries and fatalities, quality nonconformities and determine measures to avoid any recurrence. Prepare and examine records of workplace injuries, illness and absences to identify areas of concern and provide information required by regulatory agencies. Conduct investigations for accidents, identify cause for accidents with engineers, management and health and safety regulatory authorities and prevent their recurrence. Participate in development of solutions for the transportation of hazardous material. Coordinate orientation activities and daily inspections in the operations facilities, grounds and administrative areas, changes in lay-out and installation of new equipment in order to meet safety rules and standards. Draft training material and content, and train employees on safety and quality protocols and safety-conscious work performance. Establish contact and relations with key stakeholders from larger community and law enforcement bodies impacting own work area. Study and resolve issues in day-to-day health, safety and environment operations and execute practices focusing on increasing effectiveness and efficiency.


Risk, Security BCM Facilities, MHE Fleet:

Responsible for identification and proactive management of risks. This includes the implementation of risk avoidance measures designed to effectively manage loss creating situations on site. Implementation of group policies and procedures relating to Security, Health and Safety maintenance. Timeous completion and submission of Risk Management reports. Consult with all stakeholders to ensure active participation in all Risk Management processes and achievement thereof. Completion of all investigations in accordance with Group Risk Management Standards. Ensuring prompt reporting of insurance claims. Adequate and effective systems are implemented to ensure compliance with the relevant laws, regulations and as well as policies and SOP's. Ensuring Site Management addresses all risks highlighted in audit reports and self-assessments. Management and Maintenance of MHE equipment

 

Key Responsibilities

  • Maintain Minimum Safety Standards (MSS) at 100% 
  • Manage and maintain ISO 14001, ISO 45001 & ISO 22001 standards, ISO 13485 and regulatory requirements associated with the QMS 
  • Establish Safety Committees and arrange compliance meetings                        
  • Implement and maintain all Quality Management related standards (ISO 9001, Good Warehousing Practices
  • Implement and maintain all Quality required documents (Quality Manual, SOP's, WI'S, Forms etc) in compliance with Good Warehousing Practices  
  • Lead and maintain all CAPA, Change Control, Supplier Management and Training Programmes ensuring it is in compliance with GWP   
  • Manage and control of contract service providers for Pest Control, Cleaning Services and Temperature Monitoring Services 
  • To ensure full compliance and implementation to all client Quality standards. 
  • Collate details of location/country safety incidents and reports them using the approved platform (LOGICS) or via the local LOGICS user within 48hrs.
  • Assist country safety function in the preparation for and the completion of safety related inspections and audits (internal/external).    
  • Ensure that the 12 Global safety First Rules and the 5 Driving Safely Rules are embedded into the workplace
  • Provide general safety information and awareness training to location workforce.        
  • Liaise with Site Management and the workforce to ensure that 2-way communications is maintained on safety related issues
  • Assist in the investigation of incidents and accidents at the site and drafts reports for the Site and Country management where needed.
  • Uses Behavior Based Safety techniques to engage with the workforce when appropriate      
  • Act as the validator for Hazard and Near Miss Incidents input into Logics
  • "Be responsible for the implementation of the Group Business Continuity Management Strategy at site level
  • Provide direction and support to the Site Management on the locations BCM Plan held within Logics.
  • BCM compliance to DPDHL and DSC operational standards.
  •  Manage the Site Plan and ensure that it is amended and updated as required to maintain its accuracy.
  • Manage a suitable and sufficient review procedure for the plan at intervals not exceeding 6 months. 
  • Prepare the plan for periodic audit when needed and assist in its conduct.     
  • Assist in investigations into Business Continuity Incidents where appropriate.              
  • Ensure that all BCM events are input into the Logics database within 48 hours of the incident occurring.
  • Manage a suitable and sufficient test procedure for the higher risk plans at intervals not exceeding 6 months.
  • Control all work related to technical plant installation and maintenance
  • Facilitate the Facility site inspections as required.
  • Manage the supplier during the surveys/interventions (request permission, deliver work area, control at the end of the works)
  • Deliver effective training and knowledge transfer to Site Facility Coordinators on how manage suppliers during the maintenance surveys.
  • Attendance of Maintenance Tool training
  • Responsible in analyzing and controlling maintenance costs & facility budgets
  • Archive management for the supplier worksheets                                                   
  • To conduct SHEQ induction and training of all new employees, contractors and visitors
  • Liaise with Third Party Contractors, Clients and Customers regarding Quality Management
  • Ensure that Safety Gemba's and other safety related inspections are conducted periodically
  • Develop and maintain a Document Control System
  • Ensure that deviation reports compiled and signed off
  • Revise the needs Analysis and Training Matrix
  • Internal audits and support documentation must be kept as quality records
  • Continuous Quality Improvement: Ensure that CAPAs(Corrective Action and Preventative Action) are developed and implemented 
  • Monitor and evaluate implementation of CAPAs                         
  • Liaise closely with Client Quality Assurance Lead
  • Submit weekly/monthly progress reports for Change Control /CAPA and Deviation Reports                        
  • Ensure involvement in any decision to quarantine or dispose of returned, rejected or falsified products
  • Ensuring awareness of customer and quality requirements throughout the organization
  • Work in collaboration with the variance relevant Acts and operational requirements 
  • Recording of PPE issues and monitoring their use
  • Ensure that Safety Gemba's and other safety related inspections are conducted periodically                      
  • Managing Customer complaints                
  • Day to day inspection of on-site guards, CCTV and access control system   
  • Reporting any risk issues and if necessary, solutions 
  • Monthly after-hours inspection of depot and guarding service provider                         
  • Re-active and pro-active initiatives           
  • Investigation of risk / security / OHS incidents    
  • Compliance with legal pre-requisites                                                        
  • Assist in completion of audit and self-assessments                    
  • Manage security of depot
  • Liaison with service providers and SAPS                         
  • Training of staff on security and operations related issues      
  • Loss investigation and prevention                
  • Maintenance of Security policies and procedures
  • Risk Identification process 
  • Facilitate and foster good relationships with authorities          
  • Conduct and lead investigations                      
  • Evaluate security technologies and economics processes
  • Measuring all aspects of risk 
  • Adhere to cost targets
  • Project Management and implementation of projects 
  • Achievement of Operational KPI's
  • Employee Awareness of security procedures 
  • Accurately record security or risk related issues           
  • Be responsible for the implementation of the Group Business Continuity Management Strategy at site level.
  • Provide direction and support to the Site Management on the locations BCM Plan held within Logics.
  • Ensure BCM compliance to DPDHL and DSC operational standards.
  • Ensure that all BCM events are input into the Logics database within 48 hours of the incident occurring.
  • Manage a suitable and sufficient test procedure for the higher risk plans at intervals not exceeding 6 months.
  • Control all works related technical plant installation and maintenance in cooperation with Facility Manager
  • Support Facility Manager during site inspections
  • Manage the supplier during the surveys/interventions (request permission, deliver work area, control at the end of the works)
  • Deliver effective training and knowledge transfer to Site Facility Coordinators on how manage suppliers during the maintenance surveys. 
  • Attendance of Maintenance Tool training  
  • Responsible in analyzing and controlling maintenance costs (Facility Manager support) 

                                                                             

Skills/Competencies

  • Good written and communication skills
  • Person should have a sound knowledge and understanding of a PC and the inherent controls. Proficiency in Windows, Excel, Word and Power Point.
  •  Person needs good understanding of distribution and transport methods
  • Person should be able to enforce health and safety procedures and identify hazards
  • Knowledge of clients requirements and customer needs
  • Operational knowledge and understanding of service delivery
  • Preference for 2 year minimum experience in division
  • Basic knowledge / understanding of safety requirements and concepts
  • Experience in environment, health & safety & quality departments
  • Proactivity and costs attention
  • Dynamic and goal orientated
  • Basic knowledge of technical laws and warehouse systems
  • Excellent interpersonal, leadership, motivation and planning skills
  • Ability to co-ordinate all staff and assets in warehouse department
  • Person should know what products are handled by the Company
  • Person should have a good understanding of quality as a key value
  • Awareness of importance of security
  • Ability to understand instructions and to accurately carry out instructions - must listen effectively and convey ideas logically
  • React to customers in a courteous and professional manner and maintain at the highest level
  • Person should be able to propose different solutions to problems - must be able to act of their own without being urged to do so
  • Knowledge of logistics market trends, opportunities and challenges

 

Qualifications/Experience

  • Grade 12 / Matric – Essential
  • 2 - 3 years Logistics / Warehouse experience
  • 3 to 5 years practical Risk Management experience
  • SAMTRAC/NEBOSH/NOSA
  • IOSH Managing Safely course or Country equivalent
  • ISO 9001 (Intro, Implementation & Internal Auditing)
  • Relevant degree or equivalent Qualification in Risk Management

 

Languages

English - verbal and written

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

PPT DRIVER X 2

 AV-353078 

Boksburg, Gauteng, South Africa 

DHL Supply Chain (South Africa) (Pty) Ltd. 

Supply Chain Full-time Permanent

Job available in 2 locations

  •  Boksburg, Gauteng, South Africa
  •  Boksburg, Gauteng, South Africa

 

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives, and not just for our customers, but for every member of our Group too.

 

At DHL Supply Chain South Africa we’re looking for…

PPT Driver

 

Role Outline

Operating MHE (Powered Pallet Truck) to fulfil operational requirements of the business. Moving of palletized stock according to requirements of the operation. Service delivery - on time - accurately. Ensure customer service is the highest standard and that losses to the company are kept to a minimum. To always maintain the integrity of the company           

                                                                                                                       

Key Responsibilities

  • To contribute to a productive working environment           
  • To work within any operating area as determined by Management and the needs of the Business
  • To transport stock from one location to another
  • To follow the SOP and WI, whilst safely carrying out your duties
  • To perform administrative tasks in line with the SOP
  • Be actively involved in and support change initiatives
  • Honesty - pride in your job and an eye for detail   
  • Ensure housekeeping / hygiene in the area is up to standard
  • Operate with integrity and ethical values                                
  • Ensure pallets are according to stacking standards and that there is no damage to the pallets
  • Correct use of MHE and other Company equipment and to timeously report any defects / faults
  • Perform additional duties as assigned by Management
  • Report and record any non-conformity with regard to the customers’ merchandise or unsafe acts                                                                                                                 
  • Handle goods with care to minimize damage  
  • Inspection and Completion of MHE daily checklists before each shift to adhere to Operational Safety & Health standards  
  • Participation in stock counts     
  • Complete tasks timeously 
  • Flexibility - to work extra hours / overtime when the need arises, due to Operational requirements
  • Ensure that product safety, quality and integrity is not compromised
  • Pick stock accurately and efficiently   
  • Achieving the required picking KPI 
  • To ensure full compliance and implementation of global operational standards.
  • Adherence to site Health and Safety Policy and Procedures as well as safe working practices.
  • Safe and correct operation of equipment 
  • Conform and promote awareness to staff on ISO 9001, ISO 22716, ISO 13485 and regulatory requirements associated with the QMS.

                                       

DPDHL Core Competencies, Skills and experience

  • Good written and communication skills         
  • Achieve work targets and is willing to take on additional roles / responsibilities      
  • Good problem solver
  • Attention to detail 
  • WMOS experience and knowledge  
  • Working knowledge of packaging and warehousing methods                 
  • Ability to read, understand and follow instructions                
  • Have appropriate hand, eye and foot co-ordination to effectively use MHE
  • Required to be multi skilled                  
  • Ability to work overtime - Operational requirements
  • Ability to work under pressure
  • Computer literacy 
  • Communication skills
  • Ability to work within a rapidly changing environment    
  • Deadline driven

                                                                                     

Qualifications:

 

Languages:

English - verbal and written.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

 

REACH TRUCK DRIVER X 7

 AV-353068 

Boksburg, Gauteng, South Africa DHL 

Supply Chain (South Africa) (Pty) Ltd. Supply Chain Full-time Permanent

Job available in 2 locations

  •  Boksburg, Gauteng, South Africa
  •  Boksburg, Gauteng, South Africa

 

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives, and not just for our customers, but for every member of our Group too.

 

At DHL Supply Chain South Africa we’re looking for…

Reach Truck Driver x 7

 

Role Outline

Operating MHE (Reach Truck) to fulfil operational requirements of the business. Service delivery - on time - accurately. Ensure customer service is the highest standard and that losses to the company are kept to a minimum. To maintain the integrity of the company at all times.        

 

Key Responsibilities

  • To contribute to a productive working environment
  • To work within any operating area as determined by Management and the needs of the Business
  • Handle goods with care to minimize damages
  • To follow the SOP and WI, whilst safely carrying out your duties
  • To perform administrative tasks in line with the SOP
  • Participation in stock counts
  • Be actively involved in and support change initiatives
  • Honesty - pride in your job and an eye for detail
  • Ensure housekeeping / hygiene, in the area is up to standard
  • Operate with integrity and ethical values
  • Ensure pallets are according to stacking standards and that there are no damages to the pallets
  • Correct use of equipment and to timeously report any defects / faults
  • Perform additional duties as assigned by Management
  • Report and record any non-conformity with regards to the customers merchandise or unsafe acts
  • Daily completion of MHE Checklist
  • Replenishment of stock
  • Put-away of incoming stock into racking
  • Conduct cycle counts
  • Adherence to all Health & Safety standards
  • Complete tasks timeously and according to the KPI set out
  • Adhere to the Unit's SHE rules and best practices
  • Ensure that product safety, quality and integrity is not compromised
  • Report any person’s behavior that may impact on the safety, quality and integrity of the stored product
  • Conform and promote awareness to staff on ISO 9001, ISO 22716, ISO 13485 and regulatory requirements associated with the QMS.

                                                                                                                       

DPDHL Core Competencies, Skills and experience

  • Good written and communication skills
  • Achieve work targets and is willing to take on additional roles / responsibilities         
  • Good problem solver        
  • Attention to detail  
  • WMOS experience and knowledge 
  • Working knowledge of packaging and warehousing methods
  • Ability to read, understand and follow instructions  
  • Have appropriate hand, eye and foot co-ordination to effectively use MHE
  • Required to be multi skilled 
  • Ability to work overtime - Operational requirements 
  • Ability to work under pressure
  • Computer literacy 
  • Communication skills 
  • Ability to work within a rapidly changing environment                                                                                                 
  • Deadline driven 

                        

Qualifications:

 

Languages:

English - verbal and written.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

FORKLIFT DRIVER

 AV-353075 

Boksburg, Gauteng, South Africa 

DHL Supply Chain (South Africa) (Pty) Ltd. 

Supply Chain Full-time Permanent

Job available in 2 locations

  •  Boksburg, Gauteng, South Africa
  •  Boksburg, Gauteng, South Africa

 

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives, and not just for our customers, but for every member of our Group too.

 

At DHL Supply Chain South Africa we’re looking for…

Forklift Driver

Role Outline

Operating MHE (Forklift) to fulfil operational requirements of the business. Moving of palletized stock according to requirements of the operation. Service delivery - on time - accurately. Ensure customer service is the highest standard and that losses to the company are kept to a minimum. To always maintain the integrity of the company  

                                                                                                                       

Key Responsibilities

  • Honesty - pride in your job and an eye for detail      
  • Daily checks of forklift and completion of daily checklist - check daily controls         
  • Ensure correct use of forklift and other company equipment and to timeously report any defects
  • To report and record any non-conformity with regards to customer merchandise                                  
  • Maintain high level of hygiene of forklift 
  • To work within operating areas as determined by management and the needs of the business             
  • When carrying out duties - follow standard operating procedures and safe working practices
  • Perform tasks according to the Standard Operating Procedures
  • Housekeeping                                                                                                                   
  • Be actively involved in and support change initiatives
  • Perform additional duties as assigned by management.
  • Ensure that all warehouse damages are kept to a minimum and are in line with the accepted warehouse damages % as determined by your manager.  
  • Transporting materials to the correct areas.
  • Adherence to Health & Safety standards & rules 
  • To contribute to a productive working environment
  • Participation in stock counts    
  • Be actively involved in and support change initiatives
  • Report and record any non-conformity with regard to the customers merchandise or unsafe acts                       
  • Operate with integrity and ethical values  
  • De-stacking, labelling, sorting products and taking out damages                  
  • Parceling, wrapping or tying of goods 
  • Inspect stock integrity         
  • Handle goods with care to minimize damages             
  • Maintain a high level of hygiene in the work area 
  • Complete tasks timeously
  • Adhere to the Unit's SHE rules and best practices 
  • Ensure that product safety, quality and integrity is not compromised
  • Report any persons behavior that may impact on the safety, quality and integrity of the stored product

                                                                          

DPDHL Core Competencies, Skills and experience

  • Good written and communication skills 
  • Achieve work targets and is willing to take on additional roles / responsibilities 
  • Good problem solver 
  • Attention to detail            
  • WMOS experience and knowledge                                                                                                                     
  • Working knowledge of packaging and warehousing methods                                                                                    
  • Ability to read, understand and follow instructions                                                                                                                      
  • Have appropriate hand, eye and foot co-ordination to effectively use MHE   
  • Required to be multi skilled 
  • Ability to work overtime - Operational requirements                                                                                                    
  • Ability to work under pressure
  • Computer literacy
  • Communication skills  
  • Ability to work within a rapidly changing environment  
  • Deadline driven                                                                                                  

 

Qualifications:

 

Languages:

English - verbal and written.


PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

NCG AGENT

 AV-338338 Kempton Park, Gauteng, South Africa 

DHL International (Pty) Ltd. Express Full-time Permanent

Location Kempton Park, Gauteng, South Africa

Travel Required No travel required

 

IT’S NOT JUST COORDINATING FLIGHTS.

IT’S KEEPING THE GLOBAL NETWORK IN PERFECT MOTION.

Every day, millions of shipments move across borders, time zones, and continents — and behind that magic is the Network Control Group (NCG). We’re the pulse of the DHL Express air network, orchestrating movements, solving problems, and keeping our global promise: Excellence. Simply Delivered.

If you’re driven by precision, thrive under pressure, and love being the one who keeps everything running smoothly, this is where you belong.

 

NCG Agent

Reports to: NCG Supervisor

 

Why You’ll Love This Role

This is not your average operations role — it’s fast, dynamic, and mission‑critical.

As an NCG Agent, you’ll be at the centre of the DHL Express network, ensuring the right decisions are made at the right time to keep our flights moving and our customers satisfied. You’ll work with GHA partners, operators, the regional network, and DHL teams worldwide.

If you’re passionate about accuracy, teamwork, and being the calm voice during operational turbulence, you’ll thrive here.

 

What You’ll Own

Network Communication & Customer Orientation

  • Ensure the network is informed of all changes affecting service and operations.
  • Communicate clearly, promptly, and accurately with all internal customers (Gateways, Hubs, Stations, Operators).
  • Provide contingency plans that keep service flowing when challenges arise.

Inbound & Outbound Coordination

  • Coordinate all inbound and outbound activities with Ground Handling Agents (GHA) and Operators.
  • Ensure outbound flights carry planned loads and any deviations are flagged early.
  • Manage inbound alerts and recovery processes quickly and efficiently.

Operational Accuracy & System Management

  • Maintain accuracy and updates within CALMS, NMIV, and flight plans.
  • Follow GSOP, GAPS, and Global SOP guidelines with 100% compliance.
  • Ensure all processes are performed within agreed local and global standards.
  • Identify operational risks early and escalate to NCG Management.

Decision Making & Judgement

  • Make operational decisions in consultation with the NCG Supervisor.
  • Use sound judgement to protect service performance and network stability.

Teamwork & Collaboration

  • Work effectively within a multicultural, multi-skilled environment.
  • Show respect for all cultures, backgrounds, and religions.
  • Support team motivation and high engagement levels.
  • Step in to support colleagues and cross-functional teams whenever needed.

Results & Quality Focus

  • Deliver “right first time” performance across all operational touchpoints.

Maintain meticulous attention to detail, accuracy, and risk awareness.

Self‑Management

  • Work independently in a time‑pressured, high-performance environment.
  • Deliver strong results without constant supervision.
  • Take accountability for actions, performance, and quality.

Ad Hoc Responsibilities

  • Support any additional operational tasks required to ensure smooth, compliant, and efficient network operations.

What We’re Looking For

  • Strong communication and problem‑solving skills.
  • Ability to work under high pressure with precision and calm.
  • Excellent attention to detail and risk awareness.
  • A team player with respect for diversity and global interaction.
  • High accountability and a commitment to quality and compliance.
  • Experience in aviation, logistics, or network operations is an advantage.

 

Why Join Us?

Because NCG is where global impact meets precision.

You’re not just coordinating flights — you’re connecting people, protecting service commitments, and helping keep the world moving.

At DHL, you’ll join a team built on passion, respect, and growth — and you’ll be part of something bigger than a job: a global network dedicated to excellence.

 

Ready to steer the network that moves the world?

Take the next step with us.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

LEAD: SHEQ & BCM - PLUMBAGO MULTI-USER, TIGER BRANDS AND HEAD OFFICE

 AV-352599 

Kempton Park, Gauteng, South Africa 

DHL Supply Chain (South Africa) (Pty) Ltd. 

Supply Chain Full-time 195 

Permanent Travel Required No travel required

Job available in 2 locations

  •  Kempton Park, Gauteng, South Africa
  •  Kempton Park, Gauteng, South Africa

 

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our Customers, but for every member of our Group too.


At DHL Supply Chain South Africa, we’re looking for…

Lead: SHEQ & BCM


Job Purpose

 

SHEQ

  • Execute health, safety, quality and environment plans and processes to provide employees with a safe and healthy work environment.
  • Implement health and safety frameworks and standards, ensuring compliance and adherence to internal and external safety standards, quality standards and relevant regulations.
  • Recognize and mitigate potential workplace hazards, unsafe equipment, work practices and working conditions within the workplace and external environments.
  • Undertaking inspections of grounds, facilities and premises, analyze and suggest corrective measures to reduce the risks of injuries and job-related threats.
  • Draft reports and conduct investigations on job-related injuries and fatalities, quality nonconformities and determined measures to avoid any recurrence.
  • Prepare and examine records of workplace injuries, illness and absences to identify areas of concern and provide information required by regulatory agencies.
  • Conduct investigations into accidents, identify causes for accidents with engineers, management and health and safety regulatory authorities and prevent their recurrence.
  • Participate in development of solutions for the transportation of hazardous material.
  • Coordinate orientation activities and daily inspections in the operations facilities, grounds and administrative areas, changes in lay-out and installation of new equipment to meet safety rules and standards.
  • Draft training material and content, and train employees on safety and quality protocols and safety-conscious work performance.
  • Establish contact and relations with key stakeholders from larger communities and law enforcement bodies impacting own work area.
  • Study and resolve issues in day-to-day health, safety and environment operations and execute practices focusing on increasing effectiveness and efficiency.

 

Risk, Security BCM Facilities, MHE Fleet:

Responsible for identification and proactive management of risks. This includes the implementation of risk avoidance measures designed to effectively manage loss creating situations on site. Implementation of group policies and procedures relating to Security, Health and Safety maintenance. Timeous completion and submission of Risk Management reports. Consult with all stakeholders to ensure active participation in all Risk Management processes and achievement thereof. Completion of all investigations in accordance with Group Risk Management Standards. Ensuring prompt reporting of insurance claims. Adequate and effective systems are implemented to ensure compliance with the relevant laws, regulations and as well as policies and SOPs. Ensuring Site Management addresses all risks highlighted in audit reports and self-assessments. Management and the maintenance of MHE equipment.


Key Responsibilities

  • Maintain Minimum Safety Standards (MSS) at 100%.
  • Manage and maintain ISO 14001, ISO 45001 & ISO 22001 standards, ISO 13485 and regulatory requirements associated with the QMS.                                     
  • Establish Safety Committees and arrange compliance meetings.
  • Implement and maintain all Quality Management-related standards (ISO 9001, Good Warehousing Practices).
  • Implement and maintain all Quality required documents (Quality Manual, SOP's, WI'S, Forms etc) in compliance with Good Warehousing Practices.  
  • Lead and maintain all CAPA, Change Control, Supplier Management and Training Programmes ensuring it is following GWP.                                         
  • Manage and control of contract service providers for Pest Control, Cleaning Services and Temperature Monitoring Services.                                                                           
  • To ensure full compliance and implementation to all client Quality standards.
  • Collect details of location/country safety incidents and report them using the approved platform (LOGICS) or via the local LOGICS user within 48hrs.
  • Assist country safety function in the preparation for and the completion of safety related inspections and audits (internal/external).                                                
  • Ensure that the 12 Global Safety-First Rules and the 5 Driving Safely Rules are embedded into the workplace.
  • Provide general safety information and awareness training to location workforce.
  • Liaise with Site Management and the workforce to ensure that 2-way communication is maintained on safety related issues.
  • Assist in the investigation of incidents and accidents at the site and drafts reports for the Site and Country management where needed.                                   
  • Use Behavior Based Safety techniques to engage with the workforce when appropriate.                               
  • Act as the validator for Hazard and Near Miss Incidents input into Logics.  
  • Be responsible for the implementation of the Group Business Continuity Management Strategy at site level.
  • Provide direction and support to the Site Management on the BCM Plan held within Logics.
  • Ensure BCM compliance with DPDHL and DSC operational standards.                   
  • Manage the Site Plan and ensure that it is amended and updated as required to maintain its accuracy.
  • Manage a suitable and sufficient review procedure for the plan at intervals not exceeding 6 months. 
  • Prepare the plan for periodic audit when needed and assist in its conduct.
  • Assist in investigations into Business Continuity Incidents where appropriate.        
  • Ensure that all BCM events are input into the Logics database within 48 hours of the incident occurring.
  • Manage a suitable and sufficient test procedure for the higher risk plans at intervals not exceeding 6 months.
  • Control all work related to technical plant installation and maintenance.
  • Facilitate the Facility site inspections as required.                                     
  • Manage the supplier during the surveys/interventions (request permission, delivery area, control at the end of the work).                                      
  • Deliver effective training and knowledge transfer to Site Facility Coordinators on how to manage suppliers during the maintenance surveys.                 
  • Attendance of Maintenance Tool training.                                                      
  • Responsible in analyzing and controlling maintenance costs & facility budgets.
  • Archive management for the supplier worksheets.                                                     
  • To conduct SHEQ induction and training for all new employees, contractors and visitors. 
  • Liaise with Third Party Contractors, Clients and Customers regarding Quality Management.       
  • Ensure that Safety Gemba's and other safety related inspections are conducted periodically.
  • Develop and maintain a Document Control System.                                                   
  • Ensure that deviation reports are compiled and signed off.
  •  Revise the needs Analysis and Training Matrix                                   



Experience

  • Good written and communication skills.                                           
  • Proficiency in Windows, Excel, Word and Power Point.                               
  • Person needs good understanding of distribution and transport method.
  • Person should be able to enforce health and safety procedures and identify hazards.                          
  • Knowledge of clients requirements and customer needs.             
  • Operational knowledge and understanding of service delivery.                 
  • Ability to understand instructions and to accurately carry out instructions.
  • Preference for 2 year minimum experience in division.                 
  • Basic knowledge / understanding of safety requirements and concepts.
  • Experience in environment, health & safety & quality departments.
  • Experience in working across multiple sites (prefential).               
  • Proactivity and costs attention.                                                                        
  • Dynamic and goal orientated.                                                                           
  • Basic knowledge of technical laws and warehouse systems.        



Requirements

  • Matric / Grade 12 
  • 2 - 3 years Logistics / Warehouse experience 
  • SAMTRAC/NEBOSH/NOSA                                                                                     
  • IOSH Managing Safely course or Country equivalent

Languages

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

FIXED TERM CONTRACT - CUSTOMER SERVICES ADVISOR

 AV-350557 

Midrand, Gauteng, South Africa DHL International (Pty) Ltd. Express Part-time Temporary

Job available in 2 locations

  •  Midrand, Gauteng, South Africa
  •  Midrand, Gauteng, South Africa

 

IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.


IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER


Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.


We love our role in the world. And we’re looking for the right people to help us maintain - and grow it. People like you.

Ready to Lead and Win? Become Our Customer Service Advisor

Reports to: Customer Service Supervisor

 

Why You’ll Love This Role

As a Customer Service Advisor, you will be the voice of DHL. You will deliver outstanding service, build customer trust, and ensure every interaction represents the gold standard our brand is known for.

 

What you’ll own

• Provide first‑time ideal solutions to drive customer satisfaction.

• Respond confidently and accurately to queries on customs requirements, transit times, and pricing.

• Enhance the customer experience through professionalism, empathy, and efficient problem‑solving.

• Handle customer emails and Live Chat within agreed SLAs.

• Implement ISO standards and always comply with DHL policies and procedures.

• Ensure adherence to Centre of Excellence guidelines and GRBP standards.

• Prepare high‑quality written communication aligned with DHL branding guidelines.

• Ensure all email communication is done through MCT; personal email accounts may not be used.

• Organize and prioritize remote booking requests, registering bookings for DHL services.

• Work closely with Operations and cross‑functional teams for swift resolution of customer concerns.

• Ensure correct use of DHL tools such as SPARK, Ccaass, MCT, CSV, GSD, and Global Imaging, including adherence to scheduling and AUX codes.

• Provide customers with alternatives and identify potential sales leads or value‑added services.

• Promote and sell DHL Value‑Added Products and Services; submit leads for new business opportunities.

• Approve discounts within policy limits and in alignment with profitability guidelines.

• Ensure compliance with Cash Payment and Quote Conversion processes.

• Achieve all local and global Service Desk KPIs, consistently performing at or above target.

• Listen to the voice of the customer to identify improvement areas and collaborate internally on solutions.

• Recommend enhancements to systems, procedures, and service models to elevate customer experience.

• Conduct monthly or quarterly customer reviews to track progress and implement improvements.

• Handle escalated complaints using cost‑effective recovery options and root‑cause corrective action.

• Escalate complaints with potential legal or financial impact to Customer Care.

• Collaborate with Customer Service Management to ensure seamless service delivery.

• Assist with any additional tasks required to ensure CS operations run efficiently and meet network standards.

 

What we are looking for

• NSC Matric Certificate (required).

• Diploma, Degree, or NQF‑equivalent qualification (advantageous).

• Minimum 2 years’ customer service experience in a service industry; courier industry experience preferred.

• Strong operational knowledge and understanding of the DHL Network.

• Intermediate computer literacy and familiarity with call centre tools (telephony, track & trace, booking systems).

• Excellent Business English communication skills — both written and verbal.

• Strong telephone etiquette, conflict resolution, negotiation, problem‑solving, and interpersonal skills.

• Experience handling customer interactions across non‑voice channels (email, live chat, social media) is an added advantage.

• Ability to perform effectively under pressure.

 

Why Join Us?


Because at DHL, we don’t just move shipments—we move careers forward. You’ll work with a global leader that values innovation, inclusion, and continuous learning. Expect growth opportunities, a collaborative culture, and the chance to make a real impact.



Ready to make your mark? Apply now and let’s build the future together

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

 

PLEASE APPLY HERE