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COMMUNITY SCHEMES OMBUD SERVICE (CSOS) VACANCIES
COMMUNITY SCHEMES OMBUD SERVICE (CSOS)
ADJUDICATOR: GP
Centurion
Job Reference Number: 0022
Department: Regional Ombud - Gauteng
Business Unit:
Industry: Legal
Job Type: Permanent
Positions Available: 1
Salary: R1 200 642,48 - R1 272 681,03
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
· Conduct adjudications on disputes referred to adjudication in a fair, equitable and transparent manner.
· Working with the Dispute & Governance team.
· Excellent case management and closure of all matters within the prescribed time limit.
· Ensure that the adjudication order is issued to both parties with enforcement notices.
· Issue Adjudication orders with prescribed timeframes.
· Subject their adjudication orders to quality assurance.
· Prepare and issue Notices of Set down for all Adjudication hearings inviting parties to a formal or virtual hearings.
· Consider all evidence.
· Conduct investigations, inspections, enter or inspect asset, record or another document.
· Evaluate all evidence, apply legal research and applicable case law.
· Establishes necessary protocol of CSOS for lodging complaints to ensure a straightforward procedure to resolving disputes.
· Ensures that the repercussions of disputes lodged at CSOS are adequately resolved in accordance with the grievance which results in equitable solutions that are unprejudiced to the complainant.
· Gathers evidence in support or against the grievance lodged by a complainant to ensure sufficient decisions are taken into account when the Adjudicator/s is/are finding an impartial solution.
· Ensures that records have been stored in a system established by CSOS for future use such as appeals, proof of dispute, proof of Retribution etc.
Job Requirements
· Bachelor’s degree in Law/BProc/ LLB.
· Admitted as an Attorney.
· Expertise and understanding of Community Schemes governance and adjudication of disputes.
· 5 years of expertise as an Adjudicator or Senior Management role or 10 years as a conciliator and/or court work/litigation/conciliation and/or arbitration processes of the CCMA or Bargaining Councils.
· Ability to resolve complex disputes.
· Ability to draft judgments and reports.
· Understanding the political and legislative environment of the CSOS and thorough knowledge of the CSOS as well as the Sectional Titles Management Act.
· Thorough knowledge of the CSOS Act as well as Sectional Titles Management Act, Companies Act, Housing Scheme for Retired Persons Act South Africa, Co-operatives Act, Promotion of Administrative Justice Act.
· Expert user of case management modules and Client and service centric.
· MS Office skills.
Closing Date: 18 April 2025
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Closing Date: 18 April 2025
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
APPLY
ADJUDICATOR: GP
Centurion
Job Reference Number: 0022
Department: Regional Ombud - Gauteng
Business Unit:
Industry: Legal
Job Type: Permanent
Positions Available: 1
Salary: R1 200 642,48 - R1 272 681,03
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
· Conduct adjudications on disputes referred to adjudication in a fair, equitable and transparent manner.
· Working with the Dispute & Governance team.
· Excellent case management and closure of all matters within the prescribed time limit.
· Ensure that the adjudication order is issued to both parties with enforcement notices.
· Issue Adjudication orders with prescribed timeframes.
· Subject their adjudication orders to quality assurance.
· Prepare and issue Notices of Set down for all Adjudication hearings inviting parties to a formal or virtual hearings.
· Consider all evidence.
· Conduct investigations, inspections, enter or inspect asset, record or another document.
· Evaluate all evidence, apply legal research and applicable case law.
· Establishes necessary protocol of CSOS for lodging complaints to ensure a straightforward procedure to resolving disputes.
· Ensures that the repercussions of disputes lodged at CSOS are adequately resolved in accordance with the grievance which results in equitable solutions that are unprejudiced to the complainant.
· Gathers evidence in support or against the grievance lodged by a complainant to ensure sufficient decisions are taken into account when the Adjudicator/s is/are finding an impartial solution.
· Ensures that records have been stored in a system established by CSOS for future use such as appeals, proof of dispute, proof of Retribution etc.
Job Requirements
· Bachelor’s degree in Law/BProc/ LLB.
· Admitted as an Attorney.
· Expertise and understanding of Community Schemes governance and adjudication of disputes.
· 5 years of expertise as an Adjudicator or Senior Management role or 10 years as a conciliator and/or court work/litigation/conciliation and/or arbitration processes of the CCMA or Bargaining Councils.
· Ability to resolve complex disputes.
· Ability to draft judgments and reports.
· Understanding the political and legislative environment of the CSOS and thorough knowledge of the CSOS as well as the Sectional Titles Management Act.
· Thorough knowledge of the CSOS Act as well as Sectional Titles Management Act, Companies Act, Housing Scheme for Retired Persons Act South Africa, Co-operatives Act, Promotion of Administrative Justice Act.
· Expert user of case management modules and Client and service centric.
· MS Office skills.
Closing Date: 18 April 2025
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Closing Date: 18 April 2025
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
APPLY
ADJUDICATOR: GP
Centurion
Job Reference Number: 0027
Department: Regional Ombud - Gauteng
Business Unit:
Industry: Legal
Job Type: Permanent
Positions Available: 1
Salary: R1 200 642,48 - R1 272 681,03
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
· Conduct adjudications on disputes referred to adjudication in a fair, equitable and transparent manner.
· Working with the Dispute & Governance team.
· Excellent case management and closure of all matters within the prescribed time limit.
· Ensure that the adjudication order is issued to both parties with enforcement notices.
· Issue Adjudication orders with prescribed timeframes.
· Subject their adjudication orders to quality assurance.
· Prepare and issue Notices of Set down for all Adjudication hearings inviting parties to a formal or virtual hearings.
· Consider all evidence.
· Conduct investigations, inspections, enter or inspect asset, record or another document.
· Evaluate all evidence, apply legal research and applicable case law.
· Issue an adjudication order which is binding on the parties to the dispute.
Job Requirements
· Bachelor’s degree in Law/BProc/ LLB.
· Admitted as an Attorney.
· Expertise and understanding of Community Schemes governance and adjudication of disputes.
· 5 years of expertise as an Adjudicator or Senior Management role or 10 years as a conciliator and/or court work/litigation/conciliation and/or arbitration processes of the CCMA or Bargaining Councils.
· Ability to resolve complex disputes.
· Ability to draft judgments and reports.
· Understanding the political and legislative environment of the CSOS and thorough knowledge of the CSOS as well as the Sectional Titles Management Act.
· Thorough knowledge of the CSOS Act as well as Sectional Titles Management Act, Companies Act, Housing Scheme for Retired Persons Act South Africa, Co-operatives Act, Promotion of Administrative Justice Act.
· Expert user of case management modules and Client and service centric.
· MS Office skills.
Closing Date: 02 April 2025
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
APPLY
ADJUDICATOR: GP
Centurion
Job Reference Number: 0027
Department: Regional Ombud - Gauteng
Business Unit:
Industry: Legal
Job Type: Permanent
Positions Available: 1
Salary: R1 200 642,48 - R1 272 681,03
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
· Conduct adjudications on disputes referred to adjudication in a fair, equitable and transparent manner.
· Working with the Dispute & Governance team.
· Excellent case management and closure of all matters within the prescribed time limit.
· Ensure that the adjudication order is issued to both parties with enforcement notices.
· Issue Adjudication orders with prescribed timeframes.
· Subject their adjudication orders to quality assurance.
· Prepare and issue Notices of Set down for all Adjudication hearings inviting parties to a formal or virtual hearings.
· Consider all evidence.
· Conduct investigations, inspections, enter or inspect asset, record or another document.
· Evaluate all evidence, apply legal research and applicable case law.
· Issue an adjudication order which is binding on the parties to the dispute.
Job Requirements
· Bachelor’s degree in Law/BProc/ LLB.
· Admitted as an Attorney.
· Expertise and understanding of Community Schemes governance and adjudication of disputes.
· 5 years of expertise as an Adjudicator or Senior Management role or 10 years as a conciliator and/or court work/litigation/conciliation and/or arbitration processes of the CCMA or Bargaining Councils.
· Ability to resolve complex disputes.
· Ability to draft judgments and reports.
· Understanding the political and legislative environment of the CSOS and thorough knowledge of the CSOS as well as the Sectional Titles Management Act.
· Thorough knowledge of the CSOS Act as well as Sectional Titles Management Act, Companies Act, Housing Scheme for Retired Persons Act South Africa, Co-operatives Act, Promotion of Administrative Justice Act.
· Expert user of case management modules and Client and service centric.
· MS Office skills.
Closing Date: 02 April 2025
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
APPLY
CASE MANAGEMENT OFFICER
Cape Town CBD
Job Reference Number: 00045
Department: Regional Ombud - Western Cape
Business Unit:
Industry: Legal
Job Type: Permanent
Positions Available: 1
Salary: R659 475,00 - R699 043,50
The Community Schemes Ombud Service (CSOS) is seeking a qualified and experienced Case Management Officer to join the Cape Town Regional Office
Job Description
· Assessment on all applications for dispute resolution to determine jurisdiction.
· Identification of issues in dispute in terms of Section 39 of the CSOS Act.
· Prepare Notice 43 and 44 in terms of the CSOS Act.
· Facilitate submissions received from various interested parties in terms of Section 44 of the CSOS Act.
· Set the matter down for a Conciliation hearing in terms of Section 47 of the CSOS Act.
· Prepare file for Conciliation hearing.
· Managing and capturing reports on case management system in the division.
· Assist with telephone complaints as well as walk-in applicants.
· Provide weekly feedback to complainants.
· Prepare monthly reports on all matters.
· Maintain diary of all matters.
· Assist with ad hoc administrative support and duties within the division.
Job Requirements
· Degree in Law (NQF 7).
· 2 – 3 Years’ experience in Dispute Resolution processes or the legal environment,
· Knowledge of the Dispute Resolution process and Community Schemes.
· Deadline focused.
· Strong work ethic.
· Team player.
· Knowledge of computerized telephone management system.
· Basic administrative functional knowledge (typing and filing).
Closing Date: 18 April 2025
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
APPLY
CASE MANAGEMENT OFFICER
Cape Town CBD
Job Reference Number: 00045
Department: Regional Ombud - Western Cape
Business Unit:
Industry: Legal
Job Type: Permanent
Positions Available: 1
Salary: R659 475,00 - R699 043,50
The Community Schemes Ombud Service (CSOS) is seeking a qualified and experienced Case Management Officer to join the Cape Town Regional Office
Job Description
· Assessment on all applications for dispute resolution to determine jurisdiction.
· Identification of issues in dispute in terms of Section 39 of the CSOS Act.
· Prepare Notice 43 and 44 in terms of the CSOS Act.
· Facilitate submissions received from various interested parties in terms of Section 44 of the CSOS Act.
· Set the matter down for a Conciliation hearing in terms of Section 47 of the CSOS Act.
· Prepare file for Conciliation hearing.
· Managing and capturing reports on case management system in the division.
· Assist with telephone complaints as well as walk-in applicants.
· Provide weekly feedback to complainants.
· Prepare monthly reports on all matters.
· Maintain diary of all matters.
· Assist with ad hoc administrative support and duties within the division.
Job Requirements
· Degree in Law (NQF 7).
· 2 – 3 Years’ experience in Dispute Resolution processes or the legal environment,
· Knowledge of the Dispute Resolution process and Community Schemes.
· Deadline focused.
· Strong work ethic.
· Team player.
· Knowledge of computerized telephone management system.
· Basic administrative functional knowledge (typing and filing).
Closing Date: 18 April 2025
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
APPLY
EXECUTIVE ASSISTANT: CFO
Gauteng
Job Reference Number: 0043
Department: Management Accounting
Business Unit:
Industry: Admin/Office Support
Job Type: Permanent
Positions Available: 1
Salary: R522 036,36 - R553 358,54
The Community Schemes Ombud Service (CSOS) is seeking a qualified and experienced Executive Assistant: CFO to join the CSOS Head Office
Job Description
- Prepare and distribute minutes, presentations as well as general office documentation/communication to ensure that information reached relevant identified parties
- Perform general office duties
- Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the Division.
- Responsible for the accommodation and flight arrangements for the Executive in accordance with CSOS travelling policy and procedures to the satisfaction of the division.
- Provide management support to the Executive
Job Requirements
- Grade 12 plus secretarial training and/or certificate in MS Office Suite.
- A secretarial diploma or a diploma in office administration, Management, Business Administration, Public Administration and Executive Assistant
- 5-7 years working experience within a secretarial of administrative support role to a senior manager or executive in general office practices or procedures.
- Knowledge of principles and practices of organization, records management and general administration
Closing Date: 18 April 2025
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
APPLY
ADMIN ASSISTANT: REGIONAL OMBUD KZN
Gauteng
Job Reference Number: 0045
Department: Regional Ombud - KwaZulu-Natal
Business Unit:
Industry: Admin/Office Support
Job Type: Permanent
Positions Available: 1
Salary: R418 078,80 - R443 163,53
The Community Schemes Ombud Service (CSOS) is seeking a qualified and experienced Administrative Assistant to join the KZN Regional Office
Job Description
· Perform general office duties.
· Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the Division.
· Receive and record incoming and outgoing correspondence to ensure proper record-keeping for the Division.
· Prepare and distribute minutes, presentations, as well as general office documentation/communication to ensure that information, reach relevant identified parties.
· Responsible for the accommodation and flight arrangements for the Executive in accordance with CSOS travelling policy and procedures to the satisfaction of the division.
· Provide management support to the Executive.
· Provide effective administration of all Governance and dispute management related processes and collaborate with stakeholders to maintain registration database.
Job Requirements
- Grade 12 plus secretarial training and/or certificate in MS Office Suite.
- A secretarial diploma or a diploma in office administration, Management, Business Administration, Public Administration and Executive Assistant
- 5-7 years working experience within a secretarial of administrative support role to a senior manager or executive in general office practices or procedures.
- Knowledge of principles and practices of organization, records management and general administration
Closing Date: 18 April 2025
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
APPLY