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COMMUNITY SCHEMES OMBUD SERVICE (CSOS)
 


​MANAGER BUSINESS APPLICATIONS
Centurion Job Reference Number: 00819
Department: Business Applications
Business Unit:
Industry: Information Technology
Job Type: Permanent
Positions Available: 1
Salary: R1 272 681,03 - R1 342 678,49
 
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
 
Job Description
  • Manage and facilitate the functional support and continuous improvement of ICT business solutions
  • Oversee the analysis and design of ICT solutions inline with business requirements
  • Manage the development and implementation of the business applications
  • Provide business advice on internal functioning and processes, based on expert knowledge of the client environment and their requirements, thereby facilitating their optimal use of their systems.
  • Liaise with suppliers and sub-departments to ensure continuous service delivery and improvement of service to the client in line with their requirements.
 
Job Requirements
Minimum Requirements:
  • A National Diploma or Degree in Information Systems, Information Technology, Computer Science, or an equivalent qualification.
  • A postgraduate qualification (NQF Level 7) as recognized by SAQA or equivalent will be an added advantage.
  • 4–8 years’ experience in application development within a corporate or public sector organization, with at least 3 years in a management or supervisory role overseeing direct reports.
  • Proven experience in managing IT application delivery across the software development lifecycle.
  • Experience in business analysis.
  • Experience in application management and support processes.
  • Experience in database management and business analytics
 
Knowledge Areas:
  • Understanding of the organisation’s policy framework, management structures, and reporting procedures relevant to the programme environment.
  • Product and solution development.
  • Systems integration.
  • Solution testing.
  • Government strategies, intergovernmental relations, and strategic outlook.
  • ICT business environment and landscape.
  • IT frameworks and models.
  • Development methodologies.
  • Software Development Life Cycle (SDLC).
  • Entity-relationship diagrams.
  • Database management.
  • Data analytics.
  • Software programming languages.
  • Strong grasp of both business and technical aspects of supported applications, including the hardware and software environments in which they operate.
  • Change and configuration management.

Skills and Competencies:
  • Understanding of IT Strategy and the business strategy of the organisation and the ability to align Applications Development with this strategy.
  • Good understanding of systems design and development, and the management of the SDLC.
  • Ability to implement and monitor methodologies, processes, procedures, standards, and productivity and quality management.
  • Understanding of software configuration management.
  • Solution Architecture.
  • Solid experience in planning, communication, and presentation skills.
  • Governance & Risk Management.
  • Project Management.
  • Human Capital Management.






​Closing Date: 23 October 2025
 
People with disabilities are encouraged to apply. 
 
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
 
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.

PLEASE APPLY HERE