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COMMUNITY SCHEMES OMBUD SERVICE (CSOS)
 
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated  on 11 June 2011 and provides for the establishment of the Ombud Service  (CSOS) as a public entity. The CSOS has been classified as a Schedule 3A  Public Entity in terms of the Public Finance Management Act (Act No.1 of  1999) (PFMA).
 
The Community Schemes Ombud Service is committed to delivering on its  mandate, and now offers this exciting opportunity to motivated individuals  ready to take us forward:
 
 
CHIEF OMBUD
(Ref. CSOS/C0/08/19)
A dynamic, goal-driven and strategic leader is required, to provide overall  leadership, guidance and direction to the Community Schemes Ombud  Service (CSOS) in order to deliver on its mandate.
 
The Chief Ombud will be accountable for executing and implementing  the CSOS strategies through the divisional, business unit, and individual  performance plans.
 
The position reports to the Chairperson of the Board.
 
Key responsibilities: •To account for the CSOS programmes regularly  to the Board, through the Chairperson, the Executive Authority, and other  relevant organisations. •To account to the Board on the strategic affairs  of the Community Schemes Ombud Service. •Oversee an efficient and  effective dispute resolution mechanism for community schemes. •Oversee  the Regulation of Community Schemes to ensure their good governance.  
• Oversee appropriate administrative systems for the safe custody and  control of schemes governance documentation. •Oversee the provisioning  of consumer education as an integral part for the good administration of  community schemes. •Manage the affairs of the Community. Schemes  Ombud Service by overseeing the development and implementation of the  strategic business plan of the organisation. •Ta oversee the development  and implementation of strategic performance plans, risk management plans,  audit plans and fraud prevention plans for the organisation. •Ensure the  growth of the organisation through devising and implementation of sound  and sustainable funding models. •Ensure financial viability, by implementing  efficient levies collection model. •Ensure proper financial management  regarding financial planning and reporting, revenue and expenditure. • Ensure  alignment of the CSOS' long-term strategic plan, APP and business plans  to overall regulatory and legislative requirements of CSOS's financial plan.  • Establish strategic partnerships with key stakeholders in order to achieve  business objectives. •Ensure availability and effective utilization of resources  to support the overall strategy of CSOS.  • Ensure compliance to legislation and regulatory frameworks. • Identify  stakeholder and partner requirements synergistic to CSOS in order to  support the execution of the strategic priorities. • Ensure execution of all all  Board's directives. • To chair EXCO and present Operational Reports to the  Board, periodically, including attending to matters from the Ministry and the  Department of Human Settlements as per the Board's Delegation of Authority.  • Lead the corporate governance framework to ensure clean administration.
 
Requirements:  •Bachelor's Degree in Law or a recognized equivalent  qualification is a prerequisite •A postgraduate qualification at Masters level:  MBA/MBU Masters' degree in Law or other equivalent qualification;  • Admission as Attorney or Advocate of the High Court, will be an added  advantage • A minimum of 15 years working experience, 10 of which must  be in an Executive or Senior Management role;•Understanding the political  and legislative environment of government;•Knowledge of the Community  Schemes environment, including Sectional Titles; Home-Owners Associations;  or similar environment. •Knowledge and experience in the resolution of  disputes; and •A proven record of good governance, financial administration  and strategic reporting.
 



EXECUTIVE MANAGER: CORPORATE AFFAIRS
 
Reporting to the Chief Ombud, the role contributes to the CSOS strategic  intent by providing Corporate Affairs Services that enables the achievement  of the organisation's strategic goals. This entails the provision of human  resource support, legal services, marketing and communication services,  and facilities management. The role is ultimately responsible for building and  maintenance of networks with venous stakeholders within and outside the  realm of Community Schemes. The incumbent in this role must maintain good  relationship with all key stakeholders.
 
Key responsibilities:  •Provide strategic leadership to the Division  • Lead and ensure effective stakeholder management •Oversee the  development and implementation of a marketing and communication strategy within the CSOS. •Ensure the effective provision of Human Resources  Management services •Ensure the development, review and implementation of HR strategies, systems, policies and procedures  •Provision of corporate  legal services and administration •Ensure the effective provision of facilities  and security management  •Proactively introduce improvement opportunities  in line with best practice to optimise business success  •Manage Corporate  Services budget, systems, processes and personnel to ensure effectiveness;
 
Requirements:  •A Master's degree / NQF level 9.5 years' experience at  Senior Management level•15 years' experience in a similar environment • Experience in managing corporate communications and branding a new  organisation.
 
 
For enquiries, please contact the Human Resources Manager, Ms Lindi Sibiya tel. (010) 593-0533.
 
Applications, including a covering letter, a CV and certified copies of  qualifications and ID, must be addressed to the Human Resources Manager,  Ms. Lindi Sibiya and e-mailed to:   recruitment2@csos.org.za
 
Successful candidates will be required to undergo competency assessments,  enter into a performance agreement and will be subject to security clearance  procedures.
 
Closing date for applications: 26 August 2019
 
Should you not hear from us within a period of 2 months of the closing date,  please consider your application unsuccessful.
 
The CSOS reserves the right not to appoint.