- Published on
COMMUNITY SCHEMES OMBUD SERVICE (CSOS) - CHIEF OMBUD &EXECUTIVE MANAGER: CORPORATE AFFAIRS
COMMUNITY SCHEMES OMBUD SERVICE (CSOS)
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Ombud Service (CSOS) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA).
The Community Schemes Ombud Service is committed to delivering on its mandate, and now offers this exciting opportunity to motivated individuals ready to take us forward:
CHIEF OMBUD
(Ref. CSOS/C0/08/19)
A dynamic, goal-driven and strategic leader is required, to provide overall leadership, guidance and direction to the Community Schemes Ombud Service (CSOS) in order to deliver on its mandate.
The Chief Ombud will be accountable for executing and implementing the CSOS strategies through the divisional, business unit, and individual performance plans.
The position reports to the Chairperson of the Board.
Key responsibilities: •To account for the CSOS programmes regularly to the Board, through the Chairperson, the Executive Authority, and other relevant organisations. •To account to the Board on the strategic affairs of the Community Schemes Ombud Service. •Oversee an efficient and effective dispute resolution mechanism for community schemes. •Oversee the Regulation of Community Schemes to ensure their good governance.
• Oversee appropriate administrative systems for the safe custody and control of schemes governance documentation. •Oversee the provisioning of consumer education as an integral part for the good administration of community schemes. •Manage the affairs of the Community. Schemes Ombud Service by overseeing the development and implementation of the strategic business plan of the organisation. •Ta oversee the development and implementation of strategic performance plans, risk management plans, audit plans and fraud prevention plans for the organisation. •Ensure the growth of the organisation through devising and implementation of sound and sustainable funding models. •Ensure financial viability, by implementing efficient levies collection model. •Ensure proper financial management regarding financial planning and reporting, revenue and expenditure. • Ensure alignment of the CSOS' long-term strategic plan, APP and business plans to overall regulatory and legislative requirements of CSOS's financial plan. • Establish strategic partnerships with key stakeholders in order to achieve business objectives. •Ensure availability and effective utilization of resources to support the overall strategy of CSOS. • Ensure compliance to legislation and regulatory frameworks. • Identify stakeholder and partner requirements synergistic to CSOS in order to support the execution of the strategic priorities. • Ensure execution of all all Board's directives. • To chair EXCO and present Operational Reports to the Board, periodically, including attending to matters from the Ministry and the Department of Human Settlements as per the Board's Delegation of Authority. • Lead the corporate governance framework to ensure clean administration.
Requirements: •Bachelor's Degree in Law or a recognized equivalent qualification is a prerequisite •A postgraduate qualification at Masters level: MBA/MBU Masters' degree in Law or other equivalent qualification; • Admission as Attorney or Advocate of the High Court, will be an added advantage • A minimum of 15 years working experience, 10 of which must be in an Executive or Senior Management role;•Understanding the political and legislative environment of government;•Knowledge of the Community Schemes environment, including Sectional Titles; Home-Owners Associations; or similar environment. •Knowledge and experience in the resolution of disputes; and •A proven record of good governance, financial administration and strategic reporting.
Requirements: •Bachelor's Degree in Law or a recognized equivalent qualification is a prerequisite •A postgraduate qualification at Masters level: MBA/MBU Masters' degree in Law or other equivalent qualification; • Admission as Attorney or Advocate of the High Court, will be an added advantage • A minimum of 15 years working experience, 10 of which must be in an Executive or Senior Management role;•Understanding the political and legislative environment of government;•Knowledge of the Community Schemes environment, including Sectional Titles; Home-Owners Associations; or similar environment. •Knowledge and experience in the resolution of disputes; and •A proven record of good governance, financial administration and strategic reporting.
EXECUTIVE MANAGER: CORPORATE AFFAIRS
Reporting to the Chief Ombud, the role contributes to the CSOS strategic intent by providing Corporate Affairs Services that enables the achievement of the organisation's strategic goals. This entails the provision of human resource support, legal services, marketing and communication services, and facilities management. The role is ultimately responsible for building and maintenance of networks with venous stakeholders within and outside the realm of Community Schemes. The incumbent in this role must maintain good relationship with all key stakeholders.
Key responsibilities: •Provide strategic leadership to the Division • Lead and ensure effective stakeholder management •Oversee the development and implementation of a marketing and communication strategy within the CSOS. •Ensure the effective provision of Human Resources Management services •Ensure the development, review and implementation of HR strategies, systems, policies and procedures •Provision of corporate legal services and administration •Ensure the effective provision of facilities and security management •Proactively introduce improvement opportunities in line with best practice to optimise business success •Manage Corporate Services budget, systems, processes and personnel to ensure effectiveness;
Requirements: •A Master's degree / NQF level 9.5 years' experience at Senior Management level•15 years' experience in a similar environment • Experience in managing corporate communications and branding a new organisation.
For enquiries, please contact the Human Resources Manager, Ms Lindi Sibiya tel. (010) 593-0533.
Applications, including a covering letter, a CV and certified copies of qualifications and ID, must be addressed to the Human Resources Manager, Ms. Lindi Sibiya and e-mailed to: recruitment2@csos.org.za
Successful candidates will be required to undergo competency assessments, enter into a performance agreement and will be subject to security clearance procedures.
Closing date for applications: 26 August 2019
Should you not hear from us within a period of 2 months of the closing date, please consider your application unsuccessful.
The CSOS reserves the right not to appoint.