STATE INFORMATION TECHNOLOGY AGENCY (SITA)

VACANCY - 3146

REFERENCE NR : VAC01295/24, VAC01297/24 & VAC01298/24

JOB TITLE : Specialist: Functional Application Support X3

JOB LEVEL : C4

SALARY : R 409 935 – R 614 903

REPORT TO : Consultant: Functional Application Support

DIVISION : ADM: Applications

DEPT : Transversal and Unique Systems

LOCATION : SITA Erasmuskloof

POSITION STATUS : Permanent (Internal & External)

Purpose of the job

To provide Functional Application Support Services relating to specific application systems according to service elements as specified in the applicable service level agreements.

Key Responsibility Areas

• To provide Business Advisory Services.

• To provide functional application support services.

• Provide implementation support.

• Transfer skills to team members.

• Provide Integrated Management information support solutions to clients and management.

Qualifications and Experience

Minimum: 3-year bachelor’s degree or National Diploma in ICT or a related field.

Experience 3-4 years' experience in Functional Application Support within the ICT industry, with extensive experience in Oracle Enterprise Resource Planning (ERP) system.

Technical Competencies Description

Application Development: Knowledge of application development principles, software design standards, system architecture, and solution design methodologies. Ability to analyse business requirements and translate them into functional system solutions and enhancements within an Oracle ERP environment. Understanding of Software Development Life Cycle (SDLC), testing methodologies, system integration, and deployment processes.

Implementation Management: Ability to plan, coordinate, and support the implementation of system enhancements, upgrades, and releases. Experience in managing change requests, ensuring smooth deployment of ERP solutions, and minimising disruption to business operations while maintaining service continuity.

Information Management: Understanding of information governance, data management principles, and data quality standards. Ability to support the effective use of enterprise information to enable sound decision-making, business processes, reporting, and compliance with organisational policies and legislative requirements.

Business Writing: Strong ability to prepare clear, concise, and professional business reports, functional specifications, requirements documents, user guides, training material, and stakeholder communications.

Customer Relationship Management: Ability to establish and maintain effective relationships with business stakeholders, clients, vendors, and technical teams. Skilled in requirements gathering, stakeholder engagement, issue resolution, and ensuring customer satisfaction through the effective delivery of Functional Application Support services.

Application Maintenance and Support: Extensive experience in providing Functional Application Support services within an Oracle ERP environment, including incident management, problem resolution, root cause analysis, system maintenance, testing, user support, and implementation of system enhancements. Ability to troubleshoot and resolve application issues effectively while working collaboratively with developers, database administrators, infrastructure teams, and business users to maintain optimal system performance and service delivery. ERP Functional Knowledge Sound understanding of Oracle Enterprise Resource Planning (ERP) applications and associated business processes, including Finance, SCM/Procurement, HR/HCM, Payroll, OTL/Projects and Asset Management. Experience in business process analysis, requirements management, system configuration, testing, and continuous improvement initiatives within an ERP support environment.

Interpersonal and Behavioural Competencies

·       Active listening

·       The ability to fully concentrate on what is being said rather than just passively 'hearing' the message of the speaker.

·       Attention to Detail

·       The ability to ensure information is complete and accurate.

·       Analytical thinking

·       Identifies issues; obtains relevant information, relates and compares data from different sources, and identifies alternative solutions.

·       Continuous Learning

·       The ability to constantly expand one's skill set.

·       Disciplined

·       Showing a controlled form of behaviour or way of working, diligently.

·       Stress Management

·       The ability to keep functioning effectively when under pressure and maintain self-control in the adversity.

How to apply

To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process

1. Register using your ID and personal information

2. Use received one-time pin to complete the registration

3. Log in using your username and password

4. Click on “Employment & Labour

5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:

1. Click on “Employment & Labour

2. Click on “Recruitment Citizen”

3. Login using your username and password

4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR call 080 1414 882

CV`s sent to the above email addresses will not be considered

Closing Date: 09 October 2026

Disclaimer

SITA is an Employment Equity employer, and this position will be filled based on Employment Equity Plan.

Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated groups.

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.

• Applications received after the closing date will not be considered.

• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).

• Only candidates who meet the requirements should apply.

• SITA reserves a right not to make an appointment.

• The appointment is subject to getting a positive security clearance, the signing of a performance contract, assessment recommendation, verification of the applicants’ documents (Qualifications), and reference checking.

• Correspondence will be entered to with shortlisted candidates only.

• CV`s from Recruitment Agencies will not be considered.

VACANCY - 3145

REFERENCE NR : VAC01301/24

JOB TITLE : Consultant: Functional Application Support

JOB LEVEL : D1

SALARY : R 558 347 - R 837 521

REPORT TO : Lead Consultant: Functional Application Support

DIVISION : ADM: Applications

DEPT : Transversal and Unique Systems

LOCATION : SITA Centurion

POSITION STATUS : Permanent (Internal & External)

Purpose of the job

To provide advisory and Functional Application Support services for Oracle Enterprise Resource Planning (ERP) systems and related enterprise applications in accordance with agreed service level agreements, ensuring business continuity, optimal system performance and effective service delivery to clients.

Key Responsibility Areas

• To ensure a Financially stable environment

• Oversee and Provide Functional Application Support services

• Implement functional system enhancements / changes in accordance with client request

• Provide Integrated Management information support solutions to clients and management

• Facilitate stakeholder engagement and provide business advisory services

• Pro-actively manage risks that might affect SITA’s performance and delivery to clients.

• Ensure adherence to ICT governance frameworks, policies, standards, and best practices.

Qualifications and Experience

Minimum: 3-year Bachelor’s degree or National Diploma in ICT related, Information Systems, Computer Science.

Experience: 5-6 years' experience in Functional Application Support within the ICT industry, including Oracle Enterprise Resource Planning (ERP) systems. Proven experience in business process analysis, requirements management, systems maintenance, incident and problem resolution, user support, solution testing and implementation of system enhancements. Experience supporting ERP functional modules such as Finance, SCM/Procurement, HR/HCM, Payroll, OTL/Projects and Asset Management will be an added advantage.

Technical Competencies Description

Good understanding of client business processes, policies, and operations. Business Process Management (BPM). Software integration testing, system integration testing, user acceptance testing, and implementation of testing procedures. Understanding of enterprise business systems and Oracle ERP applications. ICT strategy implementation and operational planning. Sound exposure to application development and support trends within the ICT environment.

Knowledge of software configuration and release management principles, system implementation methodologies, ICT project coordination, master data management, and information management. Customer relationship management, stakeholder engagement, and service delivery management. Understanding of SITA internal processes, Functional Application Support methodologies, IT security standards and practices, and service management principles.

Knowledge of ITIL, COBIT, CMMI, QuEST, ISO standards, User Requirement Specification (URS) development, interface management, and business process optimisation. Ability to analyse and resolve application-related issues effectively and provide advisory support within an Oracle ERP environment.

Interpersonal and Behavioural Competencies

• Active listening - The ability to fully concentrate on what is being said rather than just passively 'hearing' the message of the speaker.

• Analytical thinking - Identifies issues; obtains relevant information, relates and compares data from different sources and identifies alternative solutions.

• Attention to Detail - The ability to ensures information is complete and accurate.

• Continuous Learning - The ability to constantly expand one's skill set.

• Disciplined - Showing a controlled form of behaviour or way of working, diligently.

• Empathy - The ability to understand and share the feelings of another.

• Inclusivity - The practice or policy of including people who might otherwise be excluded or marginalized, such as those who have physical or mental disabilities and members of minority groups.

• Resilience - The ability to effectively handle disappointment, rejection and setbacks while still working well and meeting deadlines.

• Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the adversity.

How to apply

To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process

1. Register using your ID and personal information

2. Use received one-time pin to complete the registration

3. Log in using your username and password

4. Click on “Employment & Labour

5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:

1. Click on “Employment & Labour

2. Click on “Recruitment Citizen”

3. Login using your username and password

4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR 080 1414 882

CV`s sent to the above email addresses will not be considered.

Closing Date: 09 October 2026

Disclaimer

SITA is an Employment Equity employer, and this position will be filled based on the Employment Equity Plan.

Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated groups.

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.

• Applications received after the closing date will not be considered.

• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).

• Only candidates who meet the requirements should apply.

• SITA reserves a right not to make an appointment.

• The appointment is subject to getting a positive security clearance, the signing of a performance contract, assessment recommendation, verification of the applicants’ documents (Qualifications), and reference checking.

• Correspondence will be entered to with shortlisted candidates only.

• CV`s from Recruitment Agencies will not be considered.

VACANCY - 3148

REFERENCE NR : VAC00472/26

JOB TITLE : Senior Project Manager

JOB LEVEL : D3

SALARY : R 760 490 – R 1 140 736

REPORT TO : Programme Manager

DIVISION : Regional and Central Operations

DEPARTMENT : Cluster Business Management

LOCATION : SITA Erasmuskloof

POSITION STATUS : 5 years Fixed term contract (Internal & External)

Purpose of the job

To manage complex SITA internal/external project(s) following the SITA project management methodology, within a defined service/product/customer portfolio, with a particular focus on the supply chain-related aspects and dependencies of programme and project delivery.

Key Responsibility Area

• INITIATION PROJECT - Effectively applies project management principles to Initiate and Plan the project, including the identification and planning of procurement-related requirements, dependencies, risks and timelines.

• Manage product delivery to ensure successful delivery of the project, with particular focus on coordinating and enabling the supply chain-related activities and dependencies that impact project delivery.

• PROJECT CONTROL - Monitor and Control project activities to ensure successful delivery of the project objectives within budget, scope, time and quality according to plan, including tracking procurement-related milestones, dependencies and delivery constraints.

• PROJECT CONTROL-FINANCE - Consolidate, Monitor and control Project costs and revenue to ensure delivery of the Project within budget and profitability guidelines.

• PROJECT CONTROL-RISK - Monitor and Control project risks and issues, including procurement, vendor and transaction-related risks that may impact programme or project delivery.

• PROJECT CLOSURE - Close Project according to company policy, including coordinating relevant post-procurement reviews, lessons learned and closure activities where applicable.

• PORTFOLIO COORDINATION AND DELIVERY ENABLEMENT - Coordinate and monitor supply chain-related activities and dependencies across programmes and projects, providing visibility, identifying bottlenecks and risks, facilitating resolution, and escalating matters that may impact delivery.

Qualifications and Experience

Minimum: 3-year National Diploma / Degree in a relevant discipline - at least NQF level 6.

Certifications: Project Management Professional (PMP) and/or Prince 2 Practitioner/Foundation Certification and/or

Agile PM Practitioner/Foundation would be an added advantage. A qualification or formal exposure to Supply Chain Management, Procurement, Commercial Management or a related discipline would be advantageous.

Experience: A minimum of 7-8 years working experience, including:

• 4 years Project management experience managing complex projects.

• 4 years in public / private sector IT environment.

• Experience managing projects with significant Supply Chain Management, procurement, vendor, commercial or contract-related dependencies would be advantageous.

• Experience coordinating cross-functional stakeholders and managing dependencies, risks, issues and delivery timelines across complex organisational processes would be advantageous.

Technical Competencies Description

Knowledge of: Public sector / Government organization; Information Technology management; ICT Services; System Engineering methods and Governance; Project Management Office (PMO) Management; Project management methodologies (PMBOK, Agile PM and Prince 2); Supply Chain Management and procurement processes, particularly as they relate to programme/project planning, dependencies, vendor delivery, risk and governance, PPM Governance. Computer Literacy: SITA Business Planning system (BPS), Oracle ERP; Project Schedule Management (PSM); Oracle Time & Labour (OTL); MS Office; MS Projects.

Technical competencies: Architecture; Business Analysis; Business Writing; Customer Relationship Management; Financial Accounting; General Administration; Human Capital Management; IT Project Management; Management Accounting; Product & Service Lifecycle Management; Project/Programme Management; Research & Innovation; IT Risk Management; Software Quality Management; Supply Chain Management; Vendor/Supplier Management; and Corporate Governance.

Leadership Competencies: Customer Experience; Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness; Outcomes driven; Innovation; Planning and Organising; Creative Problem Solving; Bimodal IT Practice Managing People and Driving Performance; Decision-making; Responding to Change and Pressure; and Strategic Thinking.

Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Continuous Learning; Disciplined; Resilience; and Stress Management; Initiative and self-management; Ownership and follow through; Systems/bigger-picture thinking; Delivery orientation ; Ability to anticipate risks and dependencies

Other Special Requirements

The position is located within the Project Management Office and has a specialised focus on the supply chain-related aspects of programme and project delivery. The role requires close collaboration with SCM and other stakeholders to improve planning, visibility, coordination and delivery outcomes, without assuming SCM's procurement execution or decision-making responsibilities.

How to apply

To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process

1. Register using your ID and personal information

2. Use received one-time pin to complete the registration

3. Log in using your username and password

4. Click on “Employment & Labour

5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:

1. Click on “Employment & Labour

2. Click on “Recruitment Citizen”

3. Login using your username and password

4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR call 080 1414 882

CV`s sent to the above email addresses will not be considered

Closing Date: 09 October 2026

Disclaimer

SITA is an Employment Equity employer, and this position will be filled based on the Employment Equity Plan.

Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.

• Applications received after the closing date will not be considered.

• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).

• Only candidates who meet the requirements should apply.

• SITA reserves a right not to make an appointment.

• The appointment is subject to getting a positive security clearance, the signing of a performance contract, assessment recommendation, verification of the applicants’ documents (Qualifications), and reference checking.

• Correspondence will be entered to with shortlisted candidates only.

• CV`s from Recruitment Agencies will not be considered.

VACANCY - 3148

REFERENCE NR : VAC00027/27

JOB TITLE : Project Coordinator

JOB LEVEL : C3

SALARY : R 351 254 – R 526 880

REPORT TO : Project Manager

DIVISION : Regional and Central Operations

DEPT : Cluster Business Management

LOCATION : SITA Erasmuskloof

POSITION STATUS : 5 Years Fixed term contract (Internal/External)

Purpose of the job

To provide PMO/project/programme coordination and support services throughout the programme/project/service life cycle, with particular focus on supporting the supply chain-related aspects and dependencies of programme and project delivery.

Key Responsibility Areas

·       Coordinate project activities of planning, monitoring and control as delegated by the Project Manager to ensure successful delivery of the project, including coordination and tracking of supply chain-related activities, requirements, dependencies and timelines.

·       Provide Project coordination and support in order to ensure smooth running of the project, including maintaining relevant transaction information, action logs, documentation and delivery trackers.

·       Coordinate Project governance activities, including meeting arrangements, preparation of presentations, risk management, issue management, quality control, including SCM-related risks, issues, actions and dependencies affecting project delivery.

·       Configuration support.

·       Provide coordination support to ensure the execution of the project against the prescribed SITA project management methodology, including follow-up and coordination with relevant internal stakeholders on procurement-linked project activities and milestones.

·       Assist the senior project manager to monitor and control the project’s financial expenditure and revenue to ensure delivery of the project expenditure and revenue to ensure delivery of the project within budget.

·       Provide coordination and administrative support for the monitoring of supply chain-related project activities and transactions, including maintaining status information, tracking milestones and outstanding actions, following up with relevant stakeholders, and escalating delays or constraints to the Project Manager. 

·       Registration of projects and closing them on ERP as super user.

Qualifications and Experience

Required Qualification 1 - 2-year National Higher Certificate in Business Management/ Project management / Information Technology/ Computer Science and/or equivalent (NQF Level 5). A qualification or formal training in Supply Chain Management, Procurement, Contract Management, Commercial Management or a related discipline would be advantageous.

Certification: Prince 2 Foundation and/or CAPM Certification and/or Agile PM Foundation will be advantageous.

Experience: A minimum of 3-4 years working experience in a project/programme management environment, including 2 years as programme/project administration and support. Experience supporting projects involving Supply Chain Management, procurement, contracting, vendor management or related dependencies would be advantageous.

Technical Competencies Description

Knowledge of: Public sector / Government organization; Information Technology, management; ICT Services; Project management methodologies, (PMBOK, Agile PM and/or Prince 2). Computer Literacy: SITA Business Planning system (BPS), Oracle ERP; Project Schedule Management, (PSM); Oracle Time & Labour (OTL); MS Office; MS Projects; basic understanding of Supply Chain Management and procurement processes and their relationship to programme/project delivery.

Technical Competencies: Business Writing, Customer Relationship Management, General Administration, IT Project Management, Project/Programme Management, Project Monitoring and Reporting, Stakeholder Coordination, Supply Chain Management awareness and Vendor/Supplier Management support.

Interpersonal/behavioural competencies: Active listening, Attention to Detail, Disciplined, Resilience, and Stress Management; Sees beyond the task; takes initiative; follows through; flags problems early.

Other Special Requirements

The position is located within the Project Management Office and will primarily support the coordination and monitoring of supply chain-related aspects and dependencies of programme and project delivery. The role requires regular interaction with project teams, SCM and other relevant stakeholders but does not perform SCM procurement execution or decision-making responsibilities.

How to apply

Closing Date: 09 October 2026

Disclaimer

SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan.

Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.

• Applications received after the closing date will not be considered.

• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).

• Only candidates who meet the requirements should apply.

• SITA reserves a right not to make an appointment.

• The appointment is subject to getting a positive security clearance, the signing of a performance contract, assessment recommendation, verification of the applicants’ documents (Qualifications), and reference checking.

• Correspondence will be entered to with shortlisted candidates only.

• CV`s from Recruitment Agencies will not be considered.