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SOUTH AFRICAN REVENUE SERVICES (SARS)

 

 

SENIOR SYSTEMS ENGINEER (IIS DEPLOYMENT COORDINATOR)

Position Reports to:  Ops Manager: Systems Engineer       

Division: Enterprise Design - Enterprise

Location: Head Office Pretoria

Advert Closing Date:13 October 2026

 

About the Position

SARS is looking for a Senior Application support engineer that will be able to support, implement and maintain Microsoft IIS Systems in house developed and 3rd Party Applications.  This includes monitoring and ensuring that business applications are properly implemented and available to support business continuity.

 

Job Purpose

To perform Systems Engineering activities for all IT projects; include maintaining the hardware / firmware / operating system / software / application server software and meet service levels agreements. The Senior Systems Engineer work in both production and non-production environments.

 

Education and Experience

Minimum Qualification & Experience Required

National Diploma / Advance Certificate (NQF6) in Information Technology (IT) AND 3-4 years’ experience in Information Technology (IT) environment, of which 1 - 2 years is at knowledge worker level.

OR

Senior Certificate (NQF 4) AND Certification (s) – see below -, AND  4-5 years’ experience in Information Technology (IT) environment AND additional requirements specified in Min Functional requirements, where applicable.

• Windows: Microsoft IIS Support, in house developed and 3rd Party Application Support.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 6 years' IT experience Information Technology (IT) AND 3-4 years’ experience in Information Technology (IT) environment, of which 1 - 2 years is at knowledge worker level.

 

Minimum Functional Requirements

  • Microsoft Windows Server
  • Windows Internet Information Services knowledge

 

Job Outputs:

Process

  • Be involved in effective planning and scheduling of Infrastructure / software activities.
  • Be responsible for building and implementing system architecture and for the identification and resolution of high level hardware and software technical problems and malfunctions related to the systems architecture.
  • Developing, maintaining and supporting technical infrastructure, hardware and system software components and developed applications.
  • Interact and communication with customers as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages.
  • Maintenance and support of developed applications. Installing, configuring, testing and maintaining operating systems, application software and system management tools.
  • Performing installation, maintenance and support of system software/hardware and user support.
  • Plans and implements major system hardware and software upgrades, ensuring change management procedures and methodologies are implemented and followed.
  • Responsible for maintaining, testing, support and upgrades of in-house developed applications and 3rd Party Applications.
  • Responsible for troubleshooting of hardware / firmware / operating system / software / application server software problems.
  • Conduct in-depth root-cause analysis for service interruption recovery and creating preventive measures.
  • Configure, debug and support multiple infrastructure platforms and software.
  • Design and deploy new applications and enhancements to existing applications, software, and operating systems (Prod / non-Prod).
  • Diagnose and solve level 3 type Hardware / firmware / operating system / software / application server software problems.
  • Install, configure, test and maintain SARS's operating systems, application software and system management tools.
  • Engage with third party vendors and other support teams.
  • Make decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions.
  • Manage the Regional Data Centres, respond to alerts, monitor dashboard, and periodic system review.
  • Participate in various IT projects intended to continually improve/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.
  • Perform capacity planning, workload modelling, and prediction.
  • Provide specialist input on investigations, opportunities and risks. Conduct research on relevant technologies, or changes to multiple system hardware and software architectures and the range of products and productivity tools.
  • Accumulate information and provide reports with recommendations applicable to area of specialisation.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
  • Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
  • Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
  • Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
  • Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance

  • Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

 

Behavioural Competencies

  • Accountability
  • Analytical Thinking  
  • Attention to Detail 
  • Adaptability
  • Building Sustainability
  • Commitment to Continuous Learning 
  • Conceptual Ability 
  • Expertise in Context
  • Customer Service 
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness 
  • Respect
  • Trust

 

Technical Competencies

  • Computer Literacy 
  • Business Knowledge
  • IT Knowledge
  • Functional Policies and Procedures
  • Data Collection and Analysis
  • Efficiency improvement
  • Functional Policies and Procedures
  • System Thinking
  • Technical Expertise
  • Verbal Communication
  • Problem Analysis and Judgement
  • Reporting

 

Compliance Competency

  • Confidential  

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

CLICK TO APPLY

 

 

 

 

 

 

 

 

 

 

PRODUCT AND PROCESS OWNER: PERSONAL INCOME TAX (PIT)

Position Reports to: Head: Product - Segment Architecture     

Position Reports to: Head: Product - Segm Arch     

Division: Design & Enabling         

Location: Head Office, Pretoria

Advert Closing Date: 20 November 2026

 

About the Position

The Product & Process Owner: Personal Income Tax (PIT) is responsible for providing strategic leadership, governance and oversight of the Personal Income Tax product portfolio within SARS. The role drives the development, enhancement and optimisation of PIT products, processes, operating models and legislative frameworks to support voluntary compliance, improve taxpayer experience and strengthen revenue outcomes.

The successful candidate will lead the end-to-end ownership of PIT products and processes, ensuring alignment with organisational strategy, legislative requirements and operational objectives. The role requires the ability to analyse complex tax and legislative matters, identify opportunities for innovation and continuous improvement, and engage effectively with internal and external stakeholders to deliver sustainable business outcomes.

 

Job Purpose

To formulate, position and continuously improve Personal Income Tax products, processes, operating models and frameworks by ensuring effective tax administration, enabling voluntary compliance, conducting in-depth legislative and operational analysis, and driving product enhancements that contribute to the achievement of SARS strategic objectives.

 

Education and Experience

 

Minimum Qualification & Experience Required

Honours Degree or Postgraduate Diploma (NQF 8) in Taxation, Accounting, Auditing, Finance, Economics, Law, Commerce or Public Administration AND 10 to 12 years' experience in a tax administration, tax compliance, tax policy, revenue administration, governance, legislative, regulatory, product management, process management or related environment, of which 3 to 4 years must have been at a middle management level.

Alternative

Bachelor's Degree or Advanced Diploma (NQF 7) in Taxation, Accounting, Auditing, Finance, Economics, Law, Commerce or Public Administration AND 12 to 15 years' experience in a tax administration, tax compliance, tax policy, revenue administration, governance, legislative, regulatory, product management, process management or related environment, of which 3 to 4 years must have been at a middle management level.

 

Job Outputs:

 

Process

  • Lead the development, implementation and continuous improvement of PIT products, processes, policies and standards.
  • Develop proposals and detailed suggestions for enhanced legislative amendments.
  • Develop, coordinate and implement educational products and interface strategy for Taxpayers and Traders as per the organisational Taxpayer and Trader Education targets.
  • Implements the annual Compliance Program and the Operational Plan for the defined themes.
  • Scan external environment, identify benchmarks and develop alternative operating methods or models to deliver improved products and processes.
  • Ensure that in-depth analysis of the legislative and operational impact of product changes, within PIT, is conducted.
  • Take accountability for the end-to-end process ownership of PIT Products, working with a team of process, policy and standard procedure specialists, to ensure an effective process for delivery of effective products and systems that enables voluntary compliance.
  • Lead the PIT Products function and ensure its activities are coordinated within SARS, with other role-players.
  • Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
  • Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
  • Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
  • Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
  • Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
  • Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
  • Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
  • Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
  • Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
  • Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
  • Monitor economic, regulatory and industry developments to identify emerging risks and opportunities, and conduct trend, gap and impact analyses to inform strategic and operational decision-making.

Governance

  • Ensure compliance with applicable tax legislation, regulatory requirements and internal governance standards.
  • Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
  • Manage and or advise on the translation and application of policy in a specific functional area.
  • Provide expert advice on the interpretation and application of legislation, policies and procedures.
  • Promote sound governance practises and accountability across the value chain.

People

  • Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
  • Lead, coach and develop teams to achieve business and organisational objectives, aligned to SARS values and leadership principles.
  • Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
  • Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
  • Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
  • Foster Collaboration, innovation and continuous learning

Finance

  • Complies with all requirements of PFMA and relevant Treasury and SARS policies and regulations.
  • Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
  • Implement and monitor financial control, management of costs and corporate governance in area of accountability.
  • Accountable for the effective management of all financial and material resources within the Business Unit.

Client

  • Establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product or systems or services offering, and aligning to provide a solution.
  • Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
  • Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
  • Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
  • Engagement with relevant stakeholders, intermediaries and representative bodies and build strong relationships. 

Stakeholder Engagement

  • Build and maintain productive relationships with internal and external stakeholders.
  • Engage with representative bodies, intermediaries and industry stakeholders on PIT-related matters.
  • Facilitate collaboration across business areas to achieve integrated product outcomes.
  • Promote taxpayer education and support initiatives that strengthen voluntary compliance.

 

Behavioural competencies

  • Accountability
  • Fairness and Transparency
  • Honesty and Integrity
  • Respect
  • Trust

 

Leadership Competencies

  • Ability to translate strategy into execution
  • Concern for Impact of own behaviour on others
  • Develops teams and nurtures interdependency
  • Inspires others to Positive Action
  • Nurtures Future Talent
  • Stewardship and Service Orientation
  • Strong Results Orientation
  • Values and Manages Diversity

 

Technical competencies

  • Business Acumen
  • Change Management
  • Customs Knowledge
  • Decisiveness
  • Effective Business Communication
  • Functional Policies and Procedures
  • Legislative and regulatory compliance
  • Managerial Budgeting
  • Planning and Organising
  • Planning, Management and Measurement
  • Problem Analysis and Judgement
  • Quality Management
  • Strategic Planning
  • Tax Knowledge
  • PIT Knowledge
  • Information Security and Confidentiality Management
  • Compliance Management

 

Compliance Competency

  • GOC Confidential

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.  

 

Protect yourself. Never pay for a job.

Recruitment Fraud Alert: SARS never asks for payment for vacancies, interviews, or appointments. Any such request is a scam.

SARS official reporting channels: SpeakOut@sars.gov.za; Anti-Corruption@sars.gov.za;ReportingUnprofessionalConduct@sars.gov.za; SARS Hotline number (0800 00 28 70).

 

CLICK TO APPLY

 

 

 

 

 

 

 

SPECIALIST: DATA ANALYTICS

Position Reports to: Senior Specialist:  Compliance Risk     

Division: Taxpayer Engagement Operations

Location: Durban or Pretoria

Advert Closing Date:  16 November 2026

 

About the Position

As a Specialist: Data Analytics at SARS, you will transform complex data into actionable insights that drive strategic decisions and operational excellence. This role offers the opportunity to work with advanced analytics tools such as Power BI, SQL, and Python/R, while collaborating across teams to design robust data frameworks, optimize processes, and enhance compliance. If you are passionate about turning data into value and want to make a meaningful impact on South Africa’s revenue system, join us and be part of a dynamic, innovative environment where your expertise truly matters.

 

 Job Purpose

To analyse and provide expert advice with regards to data analytics in order to achieve business objectives.

 

Education and Experience

 

Minimum Qualification & Experience Required 

Bachelor's Degree / Advanced Diploma (NQF 7) in Data Analytics, Business Intelligence, Computer Science, Statistics or Mathematics and 8 - 10 years' experience in a Data Analytics and Data Matching environment, of which 3 - 4 years at a junior specialist level.

Alternative #

Senior Certificate (NQF 4) and 15 years' experience in a Data Analytics and Data Matching environment, of which 3 - 4 years at a junior specialist level.

 

Minimum Functional Requirements

  • Experience in Data Engineering / Business Data Intelligence / Data Science
  • Advanced (applied theory) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
  • Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc), programming (SQL, R, Python, etc.)
  • Advanced (applied theory) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.)
  • Advanced (applied theory) Data warehouse knowledge
  • Be advance in the application of:

o Basic Data Migration

o Basic Data Visualization

o Business Intelligence Methodologies

o Database Knowledge

  • Advanced (applied theory) Programming Skills i.e. SQL, and/or Python, R, etc.
  • Microsoft skills (Advance in) i.e. Excel, Word, PowerPoint, etc.

 

Job Outputs:

 

Process

  • Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
  • Conduct assessments and use information to advise, make recommendations and facilitate improvement.
  • Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
  • Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
  • Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
  • Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
  • Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
  • Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
  • Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
  • Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
  • Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
  • Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
  • Research and support workable recommendations/solutions that meet business needs through information analysis.
  • Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
  • Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
  • Undertake information gathering, research and analyse data within broad guidelines to produce accurate plans and / or recommendations for business issues.
  • Acquire data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
  • Perform complex / advanced business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
  • Design, develop and test complex / advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
  • Identify, analyse and interpret trends and patterns in complex / advance data sets, based on data findings.
  • Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
  • Analyses data, creates summary reporting, and performs analysis to support the decision making of research, senior management, member companies and internal departments.
  • Assist in the filtering and 'cleaning' of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
  • Acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
  • Builds and manage/maintain database to house data collected from various sources.
  • Conducts analysis, summarizes key findings and trends, and produces data sheets, graphics and presentations.
  • Communicate the results of their analysis and findings by using basic complex / advance visualisation techniques with both internal and external customers.
  • Gathers data from multiple sources and assimilates into meaningful inputs for databases.

Governance

  • Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

Finance

  • Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

People 

  • Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
  • Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Client

  • Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
  • Participate in the specialist practice community and contribute positively to organisation knowledge management.
  • Provide authoritative, specialist expertise and advice to internal and external stakeholders.

 

Behavioural competencies

  • Accountability
  • Analytical Thinking
  • Attention to Detail
  • Commitment to Continuous Learning
  • Conceptual Ability
  • Expertise in Context
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Problem Solving and Analysis
  • Respect
  • Trust

 

Technical competencies

  • Business Knowledge
  • Data Analytics
  • Data Collection and Analysis
  • Data Governance
  • Data Integrity
  • Efficiency Improvement
  • Functional Policies and Procedures
  • Knowledge Management
  • Reporting
  • Statistical and Mathematical Analysis
  • System Thinking

 

Compliance Competency 

  • GOC Confidential

 

Employment Equity 

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

CLICK TO APPLY

 

 

 

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