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SOUTH AFRICAN REVENUE SERVICES (SARS)
QUALITY ASSURANCE CONSULTANT
Position Reports to: Bus Area Lead / Ops Manager
Division: Taxpayer Engagement Operations
Location: Landbank Building, Brooklyn -Pretoria
Advert Closing Date: 16 October 2026
About the Position
The Voluntary Disclosure Unit situated in Brooklyn, Pretoria has an opportunity for a skilled individual driven by the SARS Strategic Intent. Our mandate is to ensure optimal compliance with tax legislation. We do this through fostering a culture of voluntary compliance and by making it easy for taxpayers and traders to comply with their legal obligations.
Candidates should possess excellent knowledge and interpretation of SARS functional policies and procedures, including monitoring their consistent application within the organisation. The successful candidate should also have a sound knowledge and understanding of the various taxes administered by SARS and the ability to mentor and coach others on technical matters to ensure that SARS interprets and applies the legislative framework effectively and accurately. Strong customer focus, research capability, analytical thinking, attention to detail, and excellent written and verbal communication skills are essential. Candidates should possess a sound knowledge of tax assessments and SARS systems.
The Consultant: Quality Management will be responsible for implementing; monitoring, managing, and enhancing quality assurance across the VDU’s end-to-end processes. The role will focus on evaluating operational effectiveness, identifying process improvement opportunities, ensuring adherence to quality standards, and driving continuous service delivery improvements. In addition, the successful candidate will be responsible for overseeing the monitoring and management of complaint cases, ensuring that complaints are handled efficiently, consistently, and within prescribed turnaround times.
This position is critical as the VDU currently does not have a permanent dedicated resource responsible for quality management, quality assurance oversight, and the end-to-end monitoring of complaint management processes. The successful candidate will therefore play a key role in strengthening governance, enhancing operational excellence, and supporting the unit’s commitment to high-quality service delivery.
Job Purpose
To implement and execute quality assurance audits and provide general assistance to the division in executing their responsibilities.
Education and Experience
Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in Quality Management / Auditing / Risk AND 5 - 7 years’ experience in Quality Management, Legislative and Regulatory Compliance, Tax Assessments environment, of which 2 - 3 years at a technically skilled level.
Alternatively #
Senior Certificate (NQF 4) AND 10 years’ experience in Quality Management, Legislative and Regulatory Compliance, Tax Assessments environment, of which 2 - 3 years at a technically skilled level.
Minimum Functional Requirements
The ability to implement and apply quality management principles, SARS functional policies, tax legislation, data analysis, risk assessment and reporting skills to evaluate operational performance, identify process gaps, monitor complaint management, ensure compliance, and recommend continuous improvement interventions within the VDU environment.
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Compare operational performance with principles, theory and policy in area of specialisation, identify problems and provide solutions.
- Conduct research to investigate areas of concern in order to resolve problems and identify solutions.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Deploy technical and or commercial knowledge and experience to identify and resolve problems and define organisational solutions.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Identify and recommend improvements on policies, processes, SOPs, governance and delivery systems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Execute specialist input through investigation & opportunities within the product process including risk concern.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
Client
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Behavioural Competencies
- Accountability
- Adaptability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Diversity Awareness
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Information Seeking
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical Competencies
- Business Knowledge
- Data Collection and Analysis
- Decisiveness
- Efficiency improvement
- Functional Policies and Procedures
- Legislative and regulatory compliance
- Planning and Organising
- Problem Analysis and Judgement
- Quality Control
- Quality Management
- Reporting
- Risk Awareness
- Service Delivery
Compliance Competency
GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information.
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Protect yourself. Never pay for a job.
Recruitment Fraud Alert: SARS never asks for payment for vacancies, interviews, or appointments. Any such request is a scam.
SARS official reporting channels: SpeakOut@sars.gov.za; Anti-Corruption@sars.gov.za;ReportingUnprofessionalConduct@sars.gov.za; SARS Hotline number (0800 00 28 70).
AUDITOR: COMPLIANCE AUDIT (TEMP)
Position Reports to: Ops Manager: Audit
Division: Taxpayer Engagement-LP
Location: Thohoyandou - Limpopo
Advert Closing Date: 13 October 2026
About the Position
- SARS is seeking an energetic, results-oriented, and self-motivated individual to enhance its operations by applying a systematic and disciplined approach within the Tax Verification - Audit division. The successful candidate will be responsible for planning and managing their workload, executing tasks within the Tax Verification - Audit space, and achieving set targets and objectives across various tax types.
- Knowledge of financial accounting principles, classifying, measuring, and recording the transactions of SARS
- Understands and able to apply SARS auditing policies and procedures
- The end of the contract is 31 December 2026
Job Purpose
To plan and conduct standard audits or verification on a risk profile basis to ensure compliance.
Education and Experience
Minimum Qualification & Experience Required
National Diploma / Advanced Certificate (NQF6) or Higher in Audit, Accounting, Finance or related field with 2-3 years' experience in an Audit environment
OR
Senior Certificate (NQF4) with 5 years’ experience in an Audit environment
Preferred Knowledge:
Personal Income Tax (PIT); Value Added Tax (VAT); Companies Tax (CIT) & Pay as You Earn (PAYE): Income Tax Act, Tax Admin Act, Interpretation of Financials, Basic Audit & Accounting Principles.
Job Outputs:
Process
- Conduct standard audits to ensure compliance with the relevant acts.
- Assists in query resolution escalated from basic audits.
- Understands the audit process, from end to end, inclusive of risk analysis and dispute resolution. If required, can conducts standard audits independently and refers complex or unusual matters to a more seasoned professional.
- Plan and organise own work tasks within area of work.
- Develop productive working relationships with team members, team leaders and key role players in the business to support contracted work outputs.
- Understands and able to apply SARS auditing policies and procedures.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Be informed on related acts and regulations that might impact on own work.
- Keep up to date records of completed work.
- Ensure quality of work content, minimise mistakes and continuously improve quality and standards.
- Deliver operating results within predefined quality, volume and time standards.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems to meet contracted targets.
- Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
- Prepare and present submissions to interest and penalty committee.
- Conduct end-to-end query resolution relating to audits conducted, including finalisation of objections and appeals.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks
People
- Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
- Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
- Integrate new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
- Ensure client satisfaction by delivering a service that is consistent, seamless and error free.
Behavioural competencies
- Analytical thinking
- Accountability
- Conceptual ability
- Expertise in Context
- Fairness & Transparency
- Organisational awareness
- Trust
- Respect
- Attention to detail
- Commitment to continuous learning
- Honesty and Integrity
- Teamwork
Technical competencies
- Reporting
- Operational Audit
- Business Knowledge
- Data Collection & Analysis
- Efficiency improvement
- Functional Policies and Procedures
- Tax Compliance Auditing
- Audit Methodology
Compliance Competency
- Security Clearance: GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
OPS MANAGER: DEBT MANAGEMENT
Position Reports to: Manager: Debt Management
Division Taxpayer Engagement & Operations
Location: Gauteng, Doringkloof
Advert Closing Date: 15 October 2026
About the Position
SARS is seeking an experienced and results-driven Ops Manager: Estates Debt Management to lead the effective management and collection of Estate Duty debt. The position requires a manager with strong debt management capability as well as practical knowledge of deceased/insolvent estates and Estate Duty processes. The successful candidate will manage the Estate Duty debt book, drive appropriate collection interventions, oversee operational performance and controls, and coordinate complex estate debt matters with relevant stakeholders. The role requires sound judgement in applying estate and debt processes, strong operational leadership, risk management and the ability to deliver sustainable collection and service outcomes in support of SARS revenue and compliance objectives.
Job Purpose
To plan, manage and monitor Estate Duty debt operations and related end-to-end estate debt processes, ensuring that cases are progressed and finalised within applicable quality, turnaround-time, productivity, governance and compliance requirements. The manager will oversee the Estate debt and Estate Duty debt book, allocate and prioritise work, monitor collection outcomes and ageing, manage complex cases and support continuous improvement across the estate debt lifecycle.
Education and Experience
Minimum Qualification and Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in Debt / Audit / Business / Financial Management or similar with 5 – 7 years’ experience in a Debt Management environment, of which 1 year at a supervisory level. Exposure to Estate Duty, deceased estates, insolvent estate and estate debt management will be advantageous.
OR
Senior Certificate (NQF 4) with 10 years related experience in a Debt Management environment, of which 1 year at supervisory level. Exposure to Estate Duty, deceased estates, insolvent estate and estate debt management will be advantageous.
Job Outputs:
Process
- Ensure that standard debt management cases are finalised within specified turnaround time.
- Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
- Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
- Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
- Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines and standards.
- Ensure procedures, policies and mandates are clearly understood and complied with.
- Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
- Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
- Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of the change.
- Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
- Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
- Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
- Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
- Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
- Manage and monitor the Estate debt book, including allocation, prioritisation, ageing, case progression and collection outcomes.
- Ensure Estate debt cases are progressed within applicable turnaround times and in accordance with approved policies, procedures, mandates and governance requirements.
- Oversee collection interventions on Estate debt and ensure that case circumstances are considered when determining the appropriate debt-management action.
- Apply working knowledge of deceased and insolvent estate processes when managing debt cases, including the relationship between assessment, payment, debt, account reconciliation, refunds and estate finalisation.
- Ensure that Estate Duty accounts and debt information are reviewed and reconciled so that collection decisions are based on accurate account positions.
- Oversee debt-related relief processes applicable to estates, including deferments, compromises and write-offs, subject to the relevant mandates and governance requirements.
- Coordinate complex estate debt matters with executors and relevant internal stakeholders, including Estate Duty, Estate Audit, Portfolio Maintenance, Debt Management, Finance/Payments and other operational areas as required.
- Monitor dependencies that may delay estate debt resolution, including outstanding documentation, audit outcomes, payment allocation, refunds and other estate administration requirements.
- Use management information on the Estate debt book to identify risks, backlogs, trends and improvement opportunities and to support decision making.
- Deploy resources appropriately, schedule and prioritise activities, allocate work and proactively resolve operational obstacles so that tactical targets are achieved.
- Provide accurate reporting on unit performance against predefined objectives and standards and implement corrective action where required.
- Ensure continuous improvement of end-to-end Estate debt processes and implement approved operational changes.
Governance
- Implement and use governance and compliance procedures and processes effectively to identify and manage risks and expose previously unknown liabilities.
- Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
- Understand and implement governance control processes and role segregation requirements in area of accountability.
People
- Build strong relationships through providing direction and leadership to others and expressing positive expectations.
- Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
- Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
- Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.
Finance
- Draw up a budget aligned to operational delivery plans, monitor and report on variances.
- Ensure team's adherence to specified policies, standards and procedures to prevent and reduce wastage on financial resources and escalate associated risk.
- Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.
Client
- Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
- Develop and implement processes which build client service delivery excellence and encourage others to provide exceptional service.
Behavioural competencies
- Accountability (V)
- Honesty and Integrity (V)
- Fairness and Transparency
- Respect
- Trust
- Ability to translate strategy into execution
- Concern for Impact of own behaviour on others
- Adaptability
- Develops teams and nurtures interdependency
- Inspires others to Positive Action
- Nurtures Future Talent
- Problem Solving and Analysis
- Resilience
- Stewardship and Service Orientation
- Strong Results Orientation
- Values and Manages Diversity
Technical competencies
- Business Acumen
- Change Management
- Debt Management
- Decisiveness
- Effective Business Communication
- Effective Improvement
- Financial Analysis & Reporting
- Functional Policies and Procedures
- Legal Compliance
- Managerial Budgeting
- Negotiation Skills
- Planning, Management and Measurement
- Planning and Organising
- Problem Analysis and Judgement
- SARS Systems Products
- Tax Knowledge
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Protect yourself. Never pay for a job.
Recruitment Fraud Alert: SARS never asks for payment for vacancies, interviews, or appointments. Any such request is a scam.
SARS official reporting channels: SpeakOut@sars.gov.za; Anti-Corruption@sars.gov.za;ReportingUnprofessionalConduct@sars.gov.za; SARS Hotline number (0800 00 28 70).
JUNIOR SOLUTION SUPPORT ENGINEER
Position Reports to: Ops Manager: Solution Support
Division: Strategy Enablement & Modernisation
Location: Head Office
Advert Closing Date: 15 October 2026
About the Position
SARS is looking for a motivated, customer-focused, and technically inclined Junior Solution Support Engineer to join the Solution Support team. The ideal candidate will have a passion for technology, problem-solving, and service delivery, with a strong willingness to learn and grow within a dynamic IT operations environment. The successful candidate will provide first and second-line support for business-critical applications and Microsoft technologies, assist with incident and problem management, and contribute to maintaining system availability and performance across multiple platforms, including Microsoft 365, Copilot, SAS, and scanning solutions. The role requires strong analytical skills, effective communication, and the ability to work both independently and collaboratively in a 24/7 operational environment.
Job Purpose
Undergo training to assist in managing the relationship between Service Delivery, the business and service providers to ensure the SARS IT services are available, responsive and performing well at all times, but particularly so during periods of high volumes. Understanding of the integration layers across the organisation landscape to assist with troubleshooting.
Education and Experience
Minimum Qualification & Experience Required
National Diploma (NQF 6) or Higher Certificate (NQF 5) in Information Technology AND 2 years' experience in SAS, End User Support; Supporting Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration environment.
OR
Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), AND additional requirements specified in Min Functional requirements, where applicable.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 3 years' experience SAS, End User Support; Supporting Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration environment.
Minimum Functional Requirements
Working experience in software and end-user support.
Job Outputs:
Process
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
- Report on transactional and process activities within set guidelines to provide timely information for decision making.
- Perform Technical Support
- Undergo training to perform the following: To develop portions of a solution, perform unit & technical testing, configure and support one solution/product of the SARS solutions across all environments.
- Manage Configuration – understand & document physical and logical perspective of the IT infrastructure and the IT services being provided.
- Manage Incidents - focus on the day-to-day process that restores normal acceptable service with a minimal impact on business.
- Manage Problems – assist in diagnosing the root causes of all incidents in an effort to proactively eliminate and manage them.
Governance
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
People
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
- Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, and quick and error free.
Behavioural Competencies
- Accountability
- Attention to detail
- Building Sustainability
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Respect
- Trust
Technical Competencies
- Business IT Systems
- Computer Literacy
- Functional Policies and Procedures
- Planning and Organising
- Problem Analysis and Judgement
- IT Knowledge
- IT Systems
- IT Applications
- Reporting
- IT Project Management
- Procurement Knowledge
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Protect yourself. Never pay for a job.
Recruitment Fraud Alert: SARS never asks for payment for vacancies, interviews, or appointments. Any such request is a scam.
SARS official reporting channels: SpeakOut@sars.gov.za; Anti-Corruption@sars.gov.za;ReportingUnprofessionalConduct@sars.gov.za; SARS Hotline number (0800 00 28 70).
MANAGER: AUDIT (EXCISE)
Position Reports to: Sen. Manager: Audit
Division: Customs Border Ports of Entry
Location: Gauteng South-Alberton
Advert Closing Date: 14 October 2026
About the Position
An exciting opportunity is available for a energetic, self-motivated, and dynamic Manager in the Alberton Excise Audit team within Customs & Excise Compliance Cluster. The incumbent will be responsible for providing steward leadership and ensuring that Excise Compliance processes are executed in line with Customs & Excise legislation. Furthermore, the applicant must be able to work under pressure, have zero tolerance for corruption, be available to work flexible operational hours and remain professional in dealing with both internal and external stakeholders.
Job Purpose
To formulate tactical strategy and associated delivery plans related to a single practice area, by leading and managing an audit team to ensure effectiveness of audit operations across multi tax types, ensuring practice integration and operational implementation through the achievement of Audit objectives.
Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in Accounting/Audit/Tax AND 8-10 years' experience in a Customs & Excise environment, of which 3-4 years at junior management level.
ALTERNATIVELY
Senior Certificate (NQF 4) AND 15 years' experience in a Customs & Excise operational environment, of which 3-4 years at junior management level.
Job Outputs:
Process
- Accompany auditors in interaction and engagement with Taxpayers, where appropriate and required.
- Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
- Apply tight management of significant cases and escalated matters.
- Chair internal committee meetings and ensure proper inventory management. This includes consequence management for gross negligence of cases that should be finalised.
- Critically review Audit files to ensure adherence to all quality and technical standards, as well as the requirements as per legislation.
- Ensure the accuracy and technical correctness of all schedules whose threshold directs to the Business Area Lead, through effective review and management of the audit team.
- Be the conduit between different units such as Product and Process, Litigation and Legislative Policy to name a few.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Enforce compliance management through adherence to technical standards and all relevant legal and SARS requirements.
- Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Manage significant cases, ensure TAT on audits and prevent unreasonable aging of audit cases through appropriate case management.
- Minimise the risks identified and assist in the development of customs and excise legislation where required.
- Own end-to-end audits conducted, including finalisation of objections and appeals.
- Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
- Provide technical and strategic guidance and assistance to the team on audit cases.
- Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
- Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
- Ensure training is planned through PDPs and is attended by members of the team
- Ensure escalation process for and effectively manage escalation from the OTO, OOC and OOD.
Governance
- Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
- Manage end-to-end audit governance processes. This is aimed at eradicating and minimising Interna Audit and AGSA findings of the region.
People
- Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised area.
- Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience.
- Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
Finance
- Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
- Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
- Manage effective cost control of the core processes in line with targeted savings such as travel.
Client
- Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Drive service delivery goals and standards in support of business unit objectives.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Accountability
- Fairness and Transparency
- Honesty and Integrity
- Respect
- Trust
- Problem Solving and Analysis
Technical competencies
- Business Acumen
- Business Knowledge
- Change Management
- Decisiveness
- Effective Business Communication
- Functional Policies and Procedures
- Managerial Budgeting
- Operational Audit
- Planning and Organising
- Planning, Management and Measurement Level
- Problem Analysis and Judgement Level
- Tax Compliance Auditing Level
- Tax Knowledge Level
Leadership competencies
- Ability to translate strategy into execution
- Concern for Impact of own behaviour on others
- Develops teams and nurtures interdependency
- Inspires others to Positive Action
- Nurtures Future Talent
- Stewardship and Service Orientation
- Strong Results Orientation
- Values and Manages Diversity
Compliance Competency
- Security Clearance: GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Protect yourself. Never pay for a job.
Recruitment Fraud Alert: SARS never asks for payment for vacancies, interviews, or appointments. Any such request is a scam.
SARS official reporting channels: SpeakOut@sars.gov.za; Anti-Corruption@sars.gov.za;ReportingUnprofessionalConduct@sars.gov.za; SARS Hotline number (0800 00 28 70).
AUDITOR: COMPLIANCE AUDIT (FTC)
Position Reports to: Ops Manager
Division: Taxpayer Engagement Operations
Location: Nelspruit
Advert Closing Date: 14 October 2026
Please note that this is a fixed term contract position with end date 31 December 2026.
About the Position
SARS is seeking an energetic, results-oriented, and self-motivated individual to enhance its operations by applying a systematic and disciplined approach within the Tax Verification - Audit division. The successful candidate will be responsible for planning and managing their workload, executing tasks within the Tax Verification - Audit space, and achieving set targets and objectives across various tax types.
Knowledge of financial accounting principles, classifying, measuring, and recording the transactions of SARS
Understands and able to apply SARS auditing policies and procedures
Job Purpose
To plan and conduct standard audits or verification on a risk profile basis to ensure compliance.
Education and Experience
Minimum Qualification & Experience Required
National Diploma (NQF6) or Higher in Audit, Accounting, Finance or related field with 2-3 years' experience in an Audit environment
ALTERNATE:
Senior Certificate (NQF 5) with 5 years’ experience in an Audit environment
Preferred Knowledge:
Personal Income Tax (PIT); Value Added Tax (VAT); Companies Tax (CIT) & Pay as You Earn (PAYE): Income Tax Act, Tax Admin Act, Interpretation of Financials, Basic Audit & Accounting Principles.
Job Outputs:
Process
- Conduct standard audits to ensure compliance with the relevant acts.
- Assists in query resolution escalated from basic audits.
- Understands the audit process, from end to end, inclusive of risk analysis and dispute resolution. If required, can conducts standard audits independently and refers complex or unusual matters to a more seasoned professional.
- Plan and organise own work tasks within area of work.
- Develop productive working relationships with team members, team leaders and key role players in the business to support contracted work outputs.
- Understands and able to apply SARS auditing policies and procedures.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Be informed on related acts and regulations that might impact on own work.
- Keep up to date records of completed work.
- Ensure quality of work content, minimise mistakes and continuously improve quality and standards.
- Deliver operating results within predefined quality, volume and time standards.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems to meet contracted targets.
- Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
- Prepare and present submissions to interest and penalty committee.
- Conduct end-to-end query resolution relating to audits conducted, including finalisation of objections and appeals.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks
People
- Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
- Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
- Integrate new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
- Ensure client satisfaction by delivering a service that is consistent, seamless and error free.
Behavioural competencies
- Analytical thinking
- Accountability
- Conceptual ability
- Expertise in Context
- Fairness & Transparency
- Organisational awareness
- Trust
- Respect
- Attention to detail
- Commitment to continuous learning
- Honesty and Integrity
- Teamwork
Technical competencies
- Reporting
- Operational Audit
- Business Knowledge
- Data Collection & Analysis
- Efficiency improvement
- Functional Policies and Procedures
- Tax Compliance Auditing
- Audit Methodology
Compliance Competency
- Security Clearance: GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.