SOUTH AFRICAN REVENUE SERVICES (SARS)

OPS MANAGER: TAXPAYER INTERFACE

Position Reports to: Relationship Manager: Mining          

Division: Service & Delivery Large&Inter

Location: Woodmead North Office Park           

Advert Closing Date:  09 October 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose

To plan, manage and monitor the implementation of Taxpayer Engagement activities and end-to-end processes in the Retail Sector for Large Business & International in order to deliver on approved operational plans and to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) in Audit/Accounting/Law/Finance AND 5-7 years' experience in a Taxpayer service environment, of which 1 year at supervisory level.

#Alternative

Senior Certificate (NQF 4) AND 10 years Taxpayer service environment or similar service environment of which 1 year at supervisory level.

Job Outputs:

Process

• Participate and provide inputs in adhoc projects.
• Engage with relevant stakeholders to facilitate resolution of taxpayer cases.
• Quality assure work done by team members and ensure approvals are done timeously in the system.
• Manage end-to-end query resolution process.
• As an Ops Manager, use judgment to arrive at systematic proficiency where solutions are within precedent and procedures.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Conduct root cause analysis of all complaints, make recommendations & identify repeated queries to ensure that the cause of complaints are dealt with.
• Manage team activities to ensure achievement of production targets within the identified quality and turnaround time and standards.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements as a result of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.

Governance

• Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.

People

• Allocate cases to team members and ensure resolution within set time frame.
• Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.

Finance

• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.
• Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.

Client

• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.
• Facilitate meetings with taxpayers where necessary.
• Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service.
• Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.

Behavioural competencies

• Adaptability  
• Fairness and Transparency
• Accountability
• Customer Service
• Honesty and Integrity
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilizing Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Developing Others
• Trust
• Respect
• Problem Solving and Analysis
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Tax Knowledge
• Managerial Budgeting
• Customer Relationship Management
• Effective Business Communication
• Problem Analysis and Judgement
• Planning and Organizing
• Decisiveness
• Business Acumen
• Customer Understanding
• SARS System Products

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

MANAGER: CYBER SECURITY OPERATIONS CENTRE (CSOC)

Position Reports to:  Area Head IT Security Operations      

Division: Strategy Enablement & Modernisation

Location: Head Office Pretoria

Advert Closing Date: 11 October 2026

About the Position

SARS is seeking a highly skilled, results-driven cybersecurity specialist with sound judgement, strong business acumen and a future-focused mindset. The successful candidate will contribute to SARS' higher purpose and service delivery by driving effective IT security controls and strengthening cyber resilience.

The Manager: Cyber Security Operations Centre is responsible for the strategic and operational management of the Security Operations Centre (SOC) and User Access Management (UAM) functions. The role ensures the effective implementation, monitoring and continuous improvement of information security controls to protect the organisation's information assets, systems and services.

The position translates information security strategy into operational execution, driving measurable outcomes across security monitoring, incident response, identity and access management, security governance and operational risk management. The role also manages internal teams and outsourced security service providers, ensuring service excellence, compliance and continuous capability improvement.

The successful candidate must demonstrate strong information security management experience, effective leadership and stakeholder management capabilities, and the ability to align security operations with organisational objectives and risk requirements.

Job Purpose

To lead and manage the Cyber Security Operations Centre (CSOC) and User Access Management (UAM) functions, ensuring the effective monitoring, detection, investigation and response to cyber threats, while strengthening identity and access management, operational resilience and the protection of SARS information assets, systems and services.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) Information Security AND 8-10 years' experience in an Information Technology Security, of which 3-4 years at a junior management level, as well as a recognised professional certification in Information Security Management, such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), or an equivalent recognised certification.

Alternative #

Senior Certificate (NQF 4) AND 15 years Information Technology Security experience, of which 3 - 4 years at a junior management level, , as well as a recognised professional certification in Information Security Management, such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), or an equivalent recognised certification.

Job Outputs:

Process

• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
•  Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
•  Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
•  Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Convert the approved tactical security strategy into a measurable operational plan, defining deliverables, performance measures, priorities and resource requirements.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
•  Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
•  Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
• Plan and manage projects in area of accountability.
• Provide integrated oversight and operational management of Security Operations Centre (SOC) and User Access Management functions to ensure effective protection of SARS information assets and services.
• Monitor the effectiveness of security controls, operational performance, service delivery standards, risks and compliance requirements, and implement corrective actions where deficiencies are identified.
• Provide technical direction for the development, design and integration of systems to prevent the loss of SARS assets.
• Liaise with vendors to get product and service level issues resolved.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.
• Comply with organisational internal control and governance standards in finance and procurement processes.

People

• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised area.
• Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Ensure compliance with applicable health, safety, security and workplace policies within the Cyber Security Operations Centre environment.

Finance

• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.

Client

• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
•  Develop and ensure implementation of practices which builds service delivery excellence and encourage others to provide exceptional client service.
•  Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.  

PLEASE APPLY HERE

AUDITOR I (COMPLIANCE AUDIT) X1

Position Reports to:    Ops Manager: Audit   

Division: Taxpayer Engagement-WC

Location: Cape Town

Advert Closing Date: 07 October 2026

About the Position

Tax audits are conducted to determine whether a taxpayer has correctly declared his/her tax liability in compliance with the provisions of the tax and related secondary legislation.  A tax audit includes an examination of accounting records, systems, substantive documents, explanations, or any other relevant information.  The audit process consists of planning, execution, and finalisation.  The following taxes are audited – Personal Income Tax, Company Income Tax, Value Added Tax, Trust, Pay as you Earn.

SARS is looking for four energetic, results oriented, self-driven Auditor to add value and improve the SARS operations by bringing a systematic and disciplined approach to the effectiveness of the Compliance Audit division.  The successful candidate will need to take responsibility for the planning of their time and work, executing the work in the Compliance Audit space to meet the set targets and goals across all tax types.

Job Purpose

To conduct standard audits or verification on a risk profile basis to ensure compliance on all tax types.

Education and Experience

• National Diploma / Advanced Certificate (NQF 6) in Audit/Tax AND 2 - 3 years’ experience in an Audit/Tax environment.

OR

• Senior Certificate (NQF 4) AND 5 years’ experience in an Audit/Tax environment.

Minimum Qualification & Experience Required

With a relevant qualification [Auditing and Taxation] National Diploma or Advanced Certificate (NQF6) 2-3 years' experience in a similar [Tax Auditing] environment

Minimum Functional Requirements

Must have worked in a Tax Auditing environment for a period of 2 to 3 years conducting tax audits for the 2-3 years.

Job Outputs:

Process 

• Be informed on related acts, legislation and regulations that might impact on own work.
• Be observant and engage on possible violations of regulation, policies, SOPs, and standards of conduct and escalate where necessary.
• Conduct standard (limited scope verification) audits to ensure compliance with the relevant acts.
• Plan and organise own work tasks within area of work.
• Prepare and present submissions to interest and penalty committee.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Conduct standard (limited scope) and risk-based audits to ensure compliance with the relevant acts.
• Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements because of the change.
• Prepare and present submissions to interest and penalty committee.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions/conclusions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop productive working relationships with team members, Ops manager and key role players in the business to support contracted work outputs.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Organisational Awareness
• Trust
• Respect
• Attention to Detail
• Commitment to Continuous Learning
• Building Sustainability
• Honesty and Integrity

Technical competencies

• Reporting
• Functional Policies and Procedures
• Financial Accounting
• Operational Audit
• Business Knowledge
• Efficiency improvement

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

SPECIALIST: TECHNICAL INTEGRATOR LEVEL (NATURAL ADABAS)

Position Reports to: Sen Specialist: Business Integration   

Division: Design and Enabling: Data and Technology

Location: Head Office Pretoria

Advert Closing Date:  08 October 2026

About the Position

If you are passionate about creating leading edge software in an exciting and ever-changing environment, this position may be for you.

The candidate must have strong communication skills and be able demonstrate the ability to conceptualize ideas and turn these into practical solutions. 

Experience in implementing systems both independently and as part of a software development team is required.

Job Purpose

To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, ensuring effective and efficient development, enhancements, implementation, maintenance and optimisation of application modules/subsystems, in order to continuously enhance service delivery

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s degree / Advanced Diploma (NQF 7) Information Technology (IT) AND 5-7 years' experience in a Natural ADABAS environment, of which 2-3 years is at functional specialist level.

OR

Senior Certificate (NQF 4) and a relevant IT Certification(s) in Natural ADABAS Programming, and 7-8 years' experience in a Natural ADABAS environment.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 10 years development experience in a Natural ADABAS environment, of which 2-3 years is at functional specialist level.

Industry Related Qualifications and Experience:

• Relevant IT Qualification / Certification, as specified in Min Functional requirements, where applicable and 5-7 years' experience in a similar environment.

Minimum Functional Requirements

Relevant Certification / Experience – other Technology supported by the SARS Enterprise Architecture Framework

• Natural ADABAS
• IBM Mainframe (z/OS)
• Job Control Language (JCL)
• Enterprise Service Bus (ESB) and IBM MQ

Job Outputs:

Process

• Identify, diagnose and recommend improvements in area of specialisation.
• Implement initiatives relating to projects that will lead to improved key processes across the business.
• Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.
• Prepare project specifications for maintenance projects, ensure participation and assist in evaluation of proposals for specification compliance.
• Optimise the operational environment through research and application of best practices and ensure alignment to the overall infrastructure strategy.
• In conjunction with the vendors, perform regular supportability reviews, health checks and risk assessments of the production environment.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Build and maintain relationships with clients and internal and external stakeholders that promote cross functional process delivery solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural Competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning 
• Conceptual ability
• Customer Service
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity 
• Organisational awareness
• Problem Solving and Analysis
• Relationship Management and Networking
• Respect
• Trust

Technical Competencies

• Business IT Systems
• Business Knowledge
• Computer Literacy
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures 
• IT Strategy and Planning
• Knowledge of IT Governance and Business
• Reporting
• Systems Thinking
• Verbal Communication

Compliance Competency

• GOC Confidential 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

AUDITOR II

Position Reports to:   Ops Manager: Processing      

Division: Service & Delivery Large&Inter

Location: Woodmead North Office Park           

Advert Closing Date: 09 October 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose

To plan and conduct standard and moderate audits across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, under limited supervision, in compliance with all legislative requirements.

Education and Experience

Minimum Qualification & Experience Required

Relevant National Diploma / Advanced Certificate (NQF 6) In Accounting / Auditing / Taxation / Law AND 3-4 years' experience in tax audit across multiple tax types. 

or

Senior Certificate (NQF 4) AND 6 years’ experience in tax audit across multiple tax types.

Minimum Functional Requirements

3-4 years' experience in a similar environment, of which 1-2 years at knowledge worker level or 6 years related experience

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Be informed on related acts, legislation and regulations that might impact on own work.
• Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Conduct standard (limited scope) audits to ensure compliance with the relevant acts.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOP's in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan and organise own work tasks within area of work.
• Plan the audit and identify additional risk/s.
• Prepare and present submissions to interest and penalty committee.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Develop productive working relationships team members. Ops Managers and key role player in the business to support contracted work outputs.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations

Behavioural competencies

• Honesty and Integrity 
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Organisational Awareness
• Trust
• Respect
• Attention to Detail
• Commitment to Continuous Learning
• Building Sustainability

Technical competencies

• Reporting
• Functional Policies and Procedures
• Operational Audit
• Risk Identification
• Business Knowledge
• Efficiency improvement
• Legal Writing Skills
• Problem Analysis and Judgement
• Business Acumen
• Audit Methodology
• Quality Orientation

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. 

PLEASE APPLY HERE

GENERAL ASSISTANT: LEVEL 1 (FTC)

Position Reports to: Coordinator Facilities

Division: Taxpayer Engagement         

Location: Vioolsdrift Land Border Post, Northern Cape

Advert Closing Date: 07 October 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue and protects the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country   Integrity is key to the organisation.

Job Purpose

To manage office cleaning and provide refreshments for the office and meetings.

Education and Experience

Basic Literacy

Minimum Qualification & Experience Required

• Experience working at a land border post, port of entry, airport or remote operational facility
• Working knowledge of Occupational Health and Safety requirements

Job Outputs:

Process

• Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and escalate any shortfalls.
• Perform cleaning duties according to agreed quality standards and time parameters.
• Prepare tea and other refreshments for meetings and functions when required.
• Ensure quality of work content, minimise mistakes and improve quality and service. (I)
• Plan and organise own work tasks within area of work. (I)
• Report on daily task activities to provide timely information for decision making. (I)
• Resolve problems and report issues. (I)
• Adhere to and apply changes to own work processes as instructed. (I)
• Communication of progress on requests. (I)
• Assist with general port maintenance
• Assist with water plant maintenance
• Assist with Sewerage plant maintenance
• Assist with minor plumbing and electrical works

Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution. (I)

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards. (I)
• Ask for support or training to improve the quality and standard of own work. (I)

Finance

• Perform own work well to reduce costs and save money. (I)

Client

• Understand job service requirements in order to meet client expectations. (I)

Behavioural competencies

• Accountability (V)
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency (V)
• Honesty and Integrity (V)
• Organisational Awareness
• Respect (V)
• Trust (V)

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Administrative Support
• Events, Meeting or Task Coordination

Compliance Competency

GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable

PLEASE APPLY HERE