SOUTH AFRICAN HEALTH PRODUCTS REGULATORY AUTHORITY (SAHPRA)

The South African Health Products Regulatory Authority (SAHPRA) is the National Medicines Regulatory Authority established in terms of the Medicines and Related Substances Act, 101 of 1965, as amended, to monitor, evaluate, regulate, investigate, inspect, register and control medicines, schedule substances, clinical trials and medical devices, including IVDs, and related matters in the public interest.

Organisation SAHPRA

Unit Information Communication Technology (ICT)

Work Arrangement On site

Location Pretoria

Position BUSINESS ANALYST

Ref No SAHPRA 37 of 2026/27 (This is a re-advertisement; candidates who previously applied are encouraged to re-apply)

Salary R654 100.00 – R791 900.00 per annum (TOTAL COST TO COMPANY)

EE

Fixed term Contract (5 years)

Job Purpose

• The Business Analyst will be responsible to evaluate and improve business operations through data analysis, process design, and the implementation of technology solutions.

Responsibilities:

• Work closely with internal stakeholders to understand and document their business or operational needs and objectives.

• Conduct workshops, interviews, and surveys to understand or identify the needs of internal stakeholders.

• Translate business requirements into detailed technical specifications for developers and other technical teams.

• Analyse existing business processes to identify inefficiencies, bottlenecks, and areas that require improvement.

• Develop and recommend strategies for process improvement, automation, and cost saving.

• Implement process changes and assist with the adoption of new systems and workflows.

• Collect, analyse, and interpret data to inform decision-making.

• Design and implement reports and dashboards that track business performance and

KPIs.

• Provide insights and actionable recommendations based on data analysis.

• Assist in managing and supporting projects, ensuring that business needs are aligned with technical solutions.

• Coordinate seamless communication between internal business stakeholders and technical teams.

• Assist with project timelines, scope, and risk management.

• Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders.

• Maintain comprehensive documentation on business requirements, processes, and system designs.

• Ensure that stakeholders are always informed of project progress, challenges, and any developments.

• Participate in policy development and implementation.

• Mitigate identified risks through effective development of software, systems, etc.

• Assist with the creation and execution of test plans and user acceptance testing (UAT).

• Ensure that deliverables meet business requirements and quality standards.

• Participate in budget development and drafting specifications for procurement.

• Manage own performance in accordance with performance management processes and individual development plan.

• Demonstrate SAHPRA values in the execution of duties.

Requirements

• A matric certificate and a bachelor’s degree in Information Systems or Computer Science or equivalent qualification at NQF level 7 as recognised the South African Qualifications Authority (SAQA).

• A minimum of three (3) years experience in business analysis, process improvement, or a related discipline.

• The candidate must have professional certification in Business Analysis Professional (CBAP), Agile Certification (e.g., Certified ScrumMaster), or related certifications will be an advantage.

Competencies and Skills

• Competent in Business Analysis and Development of Framework.

• Proficient in tools like SQL, Excel, Tableau, and other BI tools for gathering, analysing, and visualizing data to identify trends and insights.

• Understanding on how to use tools and techniques to model and document business processes for identifying inefficiencies and areas that require improvement.

• Ability to effectively gather, document, and analyse business requirements from stakeholders.

• A good understanding of IT systems, databases, and relevant technologies for IT business analysts.

• Knowledge of project management methodologies (like Agile) and tools to plan, execute, and monitor projects.

• Ability to perform statistical analysis and understand quantitative data for decision-making.

• The candidate must have excellent interpersonal, intrapersonal, and communication skills (written and verbal).

• Ability to think critically, exercise good judgement, and solve problems quickly and effectively.

• Must possess computer skills, solution orientated and able to work under pressure.

• Ability to maintain confidentiality.

• Must be accurate and pay attention to details.

• Must have time management skills. Must have planning and organising skills.

• Must always be professional.

• Must be honest and always maintain integrity.

• The candidate must be innovative, patient and empathetic.

• Must have courage to make decisions.

• Must have conceptual reasoning and systemic thinking.

• Tactical capabilities and sound understanding of change management as well as knowledge management principles.

• Lead Service Delivery initiatives.

• Must have strong problem solving and analytical skills.

• Must be client orientated.

• Proactive stakeholder management and relationship-building skills.

Due to large number of applications anticipated, communication will be limited to short-listed candidates only. Applicants who have not been contacted within three (3) months after the closing date should consider their application unsuccessful.

• Interested candidates who meet the above requirements should submit their applications, clearly indicating the title of the position and the reference number.

Applications must include a signed cover letter, a detailed Curriculum Vitae (CV) with the names and email addresses of three (3) referees, and copies of the required qualifications (including matric). Only shortlisted candidates will be required to submit certified copies of qualifications and other relevant documents on or before the interview date, as communicated by Human Resources.

• Should you have a foreign qualification, your application must be accompanied by an evaluation certificate (report) from SAQA.

• Incomplete applications or applications without the aforementioned documents or information will not be considered.

• No late applications will be accepted. Any submissions received after the closing date and time will not be considered.

• The above-mentioned documents are compulsory. Incomplete applications or applications without the aforementioned documents or information will not be considered.

• No late applications will be accepted. Any submissions received after the specified date and time will not be considered, and CVs will not be returned.

• Shortlisted candidates will be expected to attend selection interviews on a specific date, time, and location as communicated by SAHPRA.

• Applicants should note that pre-suitability checks will be conducted after they have been shortlisted. The appointment is subject to positive outcomes from these checks, which include security clearance, verification of qualifications, criminal records, credit checks (where applicable), citizenship status, employment verification and work experience.

• SAHPRA reserves the right not to appoint any candidate to the advertised post.

• SAHPRA adheres to the provisions of the Protection of Personal Information Act (POPIA),  of 2013. CVs will not be returned, as the personal information you provide will be used solely for recruitment purposes, specifically for the position or vacancy you have applied for. If your application is unsuccessful, your personal information will be retained for internal audit purposes.

Employment Equity statement:

• SAHPRA is committed to being an equal opportunity employer. When filling vacant positions, the entity will consider the principles outlined in Section 195(1)(i) of the Constitution of the Republic of South Africa, Act 108 of 1996, and the Employment Equity Act, 55 of 1998.

• People with disabilities (should indicate their disability status), males (all races) and females (Coloured and White) will be given preference.

Application closing date: 30 October 2026

• Applications should be submitted through the SAHPRA Website Online Portal: http://www.sahpra.org.za/vacancies.

NOTE: SAHPRA WILL NOT ACCEPT APPLICATIONS SENT THROUGH EMAIL ADDRESSES.

Enquiries

Name: Ms Setlola Molepo

Email/ Tel No: Setlola.Molepo@sahpra.org.za or 012 501 0375