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OMBUD FOR FINANCIAL SERVICES PROVIDERS (FAIS OMBUD)
SUPPLY CHAIN MANAGEMENT GRADUATE TRAINEE
Pretoria
Job Reference Number: REC26-10
Department: Supply Chain Management
Business Unit:
Industry: Supply Chain
Job Type: Contract
Positions Available: 1
Salary: Market Related
The Office of the Ombud for Financial Services Providers was established in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002 (the FAIS Act). Its objective is to consider and dispose of complaints in a procedurally fair, informal, economical, and expeditious manner and by reference to what is equitable in all circumstances. The FAIS Ombud offices are in the east of Pretoria
Job Description
In order to discharge its mandate, the FAIS Ombud seeks to appoint Graduate Trainees as part of the Graduate Training Programme. This is a structured programme specifically designed to produce a pipeline of competent trainee entrants to the labour market.
Duration - The duration of the programme is twelve (12) months.
Roll out of the Programme: Recommended candidates will be given an opportunity to learn under a dedicated mentor. Graduates will be assigned to the Supply Chain Department and exposed to various competency-based training.
Benefits of the programme:
- Exposure to working in a target-driven environment on complaints received by the public against financial service providers and to move same towards a resolution in a procedurally fair, informal, economical and expeditious manner.
- Working in a team of experienced lawyers, financial planner(s), Investigators and negotiators.
- Opportunity to be part of an established statutory office and a Mentorship Programme.
Job Requirements
- Diploma (NQF 6) or Degree (NQF 7) in Supply Chain Management or Logistics.
- South African citizen with a valid South African Identity document.
- Passion for public service and an interest/desire to work in the Financial Sector.
- Strong academic background and high levels of integrity.
- Must be able to work in a stressful environment, willing to learn and work extra hours.
- Energetic, self-driven and deadline driven.
- Must be computer literate.
Key Performance Areas:
- Demand Planning: Forecasting and anticipating customer demand to ensure adequate inventory and production levels.
- Supplier Selection: Choosing reliable and cost-effective suppliers.
- Negotiation and Contract Management: Establishing favorable terms with suppliers.
- Supplier Performance Monitoring: Tracking supplier performance to ensure quality and on-time delivery.
Preference will be given to the black designated group and people living with disabilities, to advance the achievement of the office’s EE targets.
Please note that correspondence will only be entered into with shortlisted candidates, and FAIS OMBUD reserves the right not to appoint if a suitable candidate is not identified.
Recommended candidates will be required to undergo a comprehensive background check, which may include security screening, psychometric testing, and verification of credentials
Interested applicants can apply for the position at https://faisombudjobs.mcidirecthire.com/ by 11 November 2026.Inquiries may be directed to Ms. Gontse Setseta at 012 762 5000.
