TAKEALOT IS HIRING

DIGITAL CAMPAIGN COORDINATOR TEAM LEAD
at takealot.com
Cape Town
Takealom.com, a leading South African online retailer, is looking for a highly talented Digital Campaign Coordinator Team Lead to join our Group Business Development team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative and hard-working people with integrity to join us. We offer a market related Total Remuneration Package, which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.

This position reports to the Advertising Manager.

Your responsibilities will include:

Managing a team of Digital Campaign Coordinators to ensure effective campaign planning and execution, against set targets and.
Manage the full life cycle involvement in digital advertising campaigns from enquiry stage to campaign completion. This involves, but not limited to:
- Tracking overall performance of campaigns and setting optimization processes
- Training Digital Campaign Coordinators on how to manage campaigns and use the relevant software tools
- Liaise with Marketing and the Merchant team where necessary to improve working relationships and processes
- Managing escalations of work relating to campaign coordination
- Working with the Traffic team to manage prioritisation of campaigns and relevant tasks
Work with the Advertising Sales Team Leader to find ways to improve the way Digital Campaign Coordinators work with the Advertising Sales Specialists to execute and report on campaigns.
Identify opportunities to improve campaign results and productivity
Holistic monitoring on schedule delivery and find ways to optimize based on clients success metrics
Holistic analysis of campaign performance and delivery
Troubleshoot targeting issues, resolve any traffic issues and reconcile discrepancies
Evaluation of advertising campaigns against in-house campaigns; reporting and success measurement

Qualifications & Experience required:

Diploma or Advanced Certificate in Marketing/Advertising
Must have an understanding of digital marketing
Must have experience with DFP | Google Ad Manager or similar ad serving tools
At least 3 years digital campaign management experience is a prerequisite
Experience in managing a team of people

Skills & Attributes required:

Leadership
Smart, hard-working, with demonstrable integrity
A passion online | digital marketing is essential
Bias towards action and solution-oriented
A self-starter and fast learner with an active thirst for knowledge
Willing to take direction and able to work independently, demonstrating initiative
Highly organised with meticulous attention to detail
Ability to multi-task and to meet tight deadlines
Comfortable working under pressure in a fast-paced environment
Confident, with very strong interpersonal & communication skills and a proven ability to build productive relationships quickly
A strong working knowledge of Excel / Google sheets and Microsoft Office

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extraordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!
Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

APPLY NOW

DIGITAL CAMPAIGN SPECIALIST
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Digital Campaign Specialist to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Digital Campaign Specialist Team Lead.
Your responsibilities will include:

Ensure effective campaign planning and execution, against set targets and budgets, with a clear focus on incremental sales (cross-sell and up-sell opportunities) and improving advertising performance.
Manage the full life cycle involvement in digital advertising campaigns from enquiry stage to campaign completion. This involves, but not limited to:
- Assist with proposals where necessary
- Booking of campaigns into Asana and check against marketing calendar
- Insertion order and contract completion; ensure work does not commence without signed insertion orders)
- Prompt buyers and suppliers for briefs, check stock
- Liaise with client on creative assets; manage through to approval
- Load campaigns on Google Ad Manager timeously
- Compile POE once campaign is live
- Once campaign has ended, request invoice from Finance
- Provide detailed analysis and reports to clients on campaign performance and delivery together with invoice
Identify opportunities to improve campaign results and budget savings through innovative campaign production
Evaluate non-performers and connect with publishers to enhance campaign
Monitor on schedule delivery and find ways to optimize based on clients success metrics
Daily analysis of campaign performance and delivery
Troubleshoot targeting issues, resolve any traffic issues and reconcile discrepancies
Evaluation of advertising campaigns against in-house campaigns; reporting and success measurement

Qualifications & Experience required:

Diploma or Advanced Certificate in Marketing/Advertising
Must have an understanding of digital marketing
Must have experience with DFP | Google Ad Manager or similar ad serving tools
At least 2 years digital campaign management experience is a prerequisite

Skills & Attributes required:

Smart, hard-working, with demonstrable integrity
A passion online | digital marketing is essential
Bias towards action and solution-oriented
A self-starter and fast learner with an active thirst for knowledge
Willing to take direction and able to work independently, demonstrating initiative
Highly organised with meticulous attention to detail
Ability to multi-task and to meet tight deadlines
Comfortable working under pressure in a fast-paced environment
Confident, with very strong interpersonal & communication skills and a proven ability to build productive relationships quickly
A strong working knowledge of Excel / Google sheets and Microsoft Office

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it's all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

PAYROLL OFFICER
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a Payroll Officer to join our Human Resources team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This role will report to the Payroll Manager, your responsibilities will include:

Collecting, calculating and capturing payroll information timeously into the payroll system
Ensuring that all captured payroll inputs are accurate prior to payroll submission
Performing Payroll Reporting as and when required
Resolve payroll discrepancies/queries by collecting and analysing information timeously
Assisting with coordination of HR information/Communication/training sessions as and when required
Maintaining accurate payroll and employee records by ensuring that all documentation is filed timeously
Preparing Letter of Appointments (LOA), Addendums and UIF documentation etc
Resolving leave queries timeously
Assisting with HR administration
Participating in related projects as and when required
Dealing with all payroll information accurately and ensuring that all such information is dealt with privately and confidentially

Attributes required:

Full understanding of payroll concepts and remuneration principles and practices
Knowledge of relevant, South African legislation (BCEA, UIF, SDA, PAYE, WCA, COIDA)
Strong Numerical skills
Strong Computer skills
Understanding of payroll legislation and processes
Ability to interpret different earning types to relevant tax legislation applied
Ability to communicate and interact well at all levels of the organization
Excellent written and Verbal communication skills
Ability to work independently and work well in a team
Customer service focused
Strong planning and organising skills, and the ability to work under pressure
Ability to handle and prioritise multiple tasks and meet all deadlines
Ability to maintain confidentiality and exercise extreme discretion

Qualifications:

Grade 12 (mathematics at this level is a requirement)
Human Resources Diploma or equivalent
A minimum of 2 years’ payroll experience (Sage, VIP, Payspace etc)
Proficient in using MS Excel (V-lookups, pivot tables and graphs)
Finance experience will be an added advantage

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

MR D - MID-LEVEL BUSINESS OPERATIONS ANALYST - GROCERIES
at takealot.com
Cape Town
Mr D, a division of takealot.com, is looking for a highly talented Mid-Level Business Operations Analyst - Groceries to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

Scale: Show the millions of Mr D customers what you can do
Learn: We work with the best of the best, and then some.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of Data & Analytics for Mr D.

Your responsibilities will include the following :

Meet with business stakeholders and BI to design reports, dashboards and Looker models to provide insights and recommendations focused on our Grocery vertical. Topics include:
- Operational and delivery performance
- Driver supply, deployment, utilisation, and efficiency
- Restaurant operational and trading performance
- Customer choice metrics and order behaviour
Assist BI in scoping and testing new Looker models, explores, dimensions, and metrics.
Analyse the success and effectiveness of product and process changes
Identify opportunities for growth within serviced areas as well as in currently unserviced areas based on demand, restaurant/driver availability and competitor activity.
Facilitate the performance improvement of various teams within the business through the identification of operational and product weaknesses through testing/analysis and recommending process changes.
Implementing reporting requirements and facilitating report automation with the BI team.
Assisting the Head of Data & Analytics in compiling special enquiry reports.

Your Team:

You will report to the Head of Data and Analytics for Mr D. Your regular points of contact will be the Mr D Operations, Finance, Customer Service, Marketing, Delivery, Sales and Engineering teams, as well as the wider Takealot Business Intelligence Team.

Attributes required:

Attention to detail in a high pressure environment.
Enterprising spirit and ability to take ownership of tasks.
Strong interest in e-commerce.
Strong team player.
Strong analytical ability.
Advanced Microsoft Excel/Google Sheets skills.
Intermediate SQL skills
Experience working with a visualisation platform (e.g. Looker preferred, or Tableau, PowerBI, Qlick, etc.)
Ability to verbalise and visualise findings/results.
Ability to identify areas of improvement in current processes.
Ability to use logic and common sense to arrive at conclusions.
Willingness to buy into the requirements of working in a fast-paced, ever-changing, start-up environment.

Qualifications:

Relevant tertiary qualification in commerce, science or engineering.
2+ years’ experience in an operations, finance, consulting, analysis or BI environment.

Let’s talk about life @ Mr D

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more.
Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?
If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

APPLY NOW

MR D - MID-LEVEL PYTHON ENGINEER
at takealot.com
Cape Town
Mr D, a division of takealot.com, is looking for a highly talented Mid Level Python Software Engineer to join our team in Cape Town.
As a Mid- Level Software Development Engineer (Python) you will help to architect, implement, support and maintain scalable services in a heterogeneous environment. You will be able to influence both business and architectural decisions, while working on end-to-end technology solutions.

This position reports to the Platform Engineering Director.
Your mission, should you choose to accept it:

Build systems to scale with our growth of business, leveraging new technologies and AWS Cloud services.
Work closely with other engineers, professional services team and product managers to design the software solutions with a focus on reliability, performance and usability.
Develop, enhance and maintain backend systems in a heterogeneous environment of different languages and technologies, with an emphasis on Python.
Apply and foster best software development life cycle practices bringing speed and quality to your team.
Continuously learn and improve your knowledge and the deliverables.

The skills we need:

Thorough understanding of computer science fundamentals, OO concepts, data structures and algorithms.
Experience with creating APIs.
Experience in developing distributed backend systems and Micro Service architecture.
Experience with *nix and Python.
Passion for learning new skills and appreciation to invent and simplify.

Nice to have:

Experience with cloud service providers, specifically AWS Cloud technologies.
Experience using GIT version control.
Experience with relational and NoSQL databases (PostgreSQL, DynamoDB, Elastic, Redis)
Experience with event streaming (Kafka, Kinesis)
Experience with containers and orchestration (docker, ECS, kubernetes)

Qualifications and experience:

Computer Science Degree.
Minimum 2 to 3 years experience

Let’s talk about life @ Mr D

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Remote working: Love water cooler chats and working from home? We offer a hybrid working model for the best of both worlds.
Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Tech stack (for days): Angular, Python, Kotlin, Swift, AWS, Kafka, Redis, Docker, Kubernetes, IOT and all things machine learning. If you build it, they will come.
Free parking: No more 5km fun runs to your desk (unless you want to).

MR D - MARKETPLACE MARKETING MANAGER
at takealot.com
Cape Town
Mr D, a division of takealot.com, is looking for a highly talented Marketplace Marketing Manager to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

Scale: Show the millions of Mr D customers what you can do
Learn: We work with the best of the best, and then some.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Chief Marketing Officer of Mr D.

Your responsibilities will include:

Conceptualising TTL, BTL and performance campaigns to drive vertical specific orders on the Mr D platform.
Own, update and maintain the promotional calendar.
You will need to develop an in-depth knowledge of each consumer target market group to craft meaningful promotional strategies.
Collaborate with the marketplace team to develop, coordinate and implement relevant campaigns and promos that are aligned with the overall promo calendar and relevant business objectives.
Briefing and operational management and coordinating of the various campaigns.
Reporting of relevant campaign and promo performance.
Collaborate with cross-functional teams to ensure campaign and promo success
Utilize customer feedback, surveys, and behavioral data to gain insights into customer needs and preferences.
Collaborate with customer support and product teams to improve the customer experience.

Qualifications and experience:

A candidate with a proven track record of success in their academic achievements and career.
A 3+ year degree in business, marketing or communications
A minimum of 5 years retail and marketing experience
Experience working across marketing channels – Digital, ATL, Partnerships – with demonstrable results
The candidate will have had regular interaction at the executive level
Retail or e-commerce industry experience beneficial
Ability to derive customer need and behaviour from data
Ability to anticipate, identify, and define problems and seek root causes
Attention to detail and accuracy
Ability to collaborate with other members of formal and informal groups in the pursuit of common missions, vision, values, and mutual goals.
Excellent communication and presentation abilities.
Familiarity with performance metrics, KPIs, and digital marketing is advantageous.
Preferably 3-4 years’ experience managing a team

Skills, knowledge and abilities:

A strong strategic thinker who has worked with C-level executives - an ability to craft plans to create promotions and generate orders
An analytical mind and an ability to craft a retail marketing strategy based on sales figures and targets
An understanding of e-commerce and the key levers that drive sales in an e-commerce environment
A highly driven individual who is motivated to drive meaningful sales revenue for the business through retail marketing initiatives including - promotions, product launches and co-marketing opportunities with brands and third parties.
A person who is a very strong relationship builder and can unlock opportunities with brands and third parties.
Ability to identify key advertising opportunities and translate these into implementable plans
Motivated, and capable to focus on and hit aggressive growth targets
In-depth understanding of the advertising sales and tools
Skilled in managing high-value accounts and managing relationships at an executive level
Strong prioritization skills
Fast learner and ability to thrive in a dynamic and high pace environment
Systems thinker with the ability to understand and break down complex problems and relationships
Creative and practical problem solving skills; solution-oriented
Entrepreneurial mindset with the ability to work independently and achieve a wide set of goals and objectives in a challenging and changing environment
Resilience and perseverance to overcome challenges to achieve objectives
A high level of integrity and respect

Let’s talk about life @ Mr D

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more.
Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Free parking: No more 5km fun runs to your desk (unless you want to).

MR D - SENIOR BRAND & LOYALTY MANAGER
at takealot.com
Cape Town
Mr D, a division of takealot.com, is looking for a highly talented Senior Brand and Loyalty Manager to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

Scale: Show the millions of Mr D customers what you can do
Learn: We work with the best of the best, and then some.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of Brand of Mr D.

Purpose of the role:
The Senior Brand and Loyalty Manager is a key leadership role responsible for developing and executing brand strategies, managing customer loyalty programs, and enhancing brand awareness and loyalty. This position will play a critical role in shaping the company's image and fostering customer engagement and loyalty.

Key Responsibilities:
Brand Strategy:

Develop and execute comprehensive brand strategies to build and strengthen the organization's brand identity.
Define brand positioning, messaging, and guidelines to ensure consistency across all communication channels in an on demand environment.
Monitor industry trends and competitors to adapt brand strategies as needed.

Loyalty Program Management:

Design and oversee customer loyalty programs to drive customer retention, engagement, and lifetime value.
Analyze program data and customer feedback to optimize loyalty initiatives.
Collaborate with cross-functional teams to integrate loyalty programs into marketing and sales efforts.

Marketing and Promotion:

Create and implement marketing campaigns and promotional activities to enhance brand awareness and customer loyalty within budget and in full
Develop creative and compelling content that resonates with target audiences.
Collaborate with marketing teams to ensure brand consistency in all promotional materials.

Customer Engagement:

Foster strong customer relationships through personalized communication and engagement strategies.
Analyze customer feedback and insights to continuously improve the customer experience.
Develop strategies to increase customer advocacy and referrals.
Understanding of CRM and working with the relevant stakeholders

Analytics and Reporting:

Monitor and report on key performance indicators (KPIs) related to brand awareness and loyalty program effectiveness.
Utilize data-driven insights to make informed decisions and refine strategies.

Qualifications:

Bachelor's degree in Marketing, Business, or a related field.
Proven experience of 5+ years in brand management, loyalty program development, or a related role.
Strong understanding of branding principles, marketing strategies, and customer loyalty concepts.
Experience working in an on demand environment
Excellent project management skills with the ability to lead cross-functional teams.
Proficiency in data analysis tools and customer relationship management (CRM) software.
Strong communication, presentation, and interpersonal skills.

Skills and Competencies:

Strategic thinking and planning
Creativity and innovation
Customer-centric mindset
Analytical and data-driven decision-making
Leadership and team management
Adaptability and change management
Excellent written and verbal communication

Let’s talk about life @ Mr D

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more.
Good times: Get to know the other extraordinary minds in the Takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Free parking: No more 5km fun runs to your desk (unless you want to).

MR D HEAD OF MARKETPLACE: RESTAURANTS AND CONVENIENCE
at takealot.com
Cape Town
Mr D, SA's leading online food delivery business belonging to the takealot.com group, is looking for an experienced, entrepreneurial marketer with excellent all round marketing knowledge to join our team and lead the growth and brand of Mr D.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This role reports to Mr D CEO

Purpose of this role:
Responsible for the management of the restaurant and convenience marketplace for Mr D. This includes the acquisition and commercial management of partners, monetisation through advertising, catalogue management and merchandising of partners and products on the Mr D platform.

Key responsibilities / accountabilities:

Drive partner acquisition to the Mr D platform. This includes identifying relevant partners from both a national as well as hyper-local perspective.
Manage and direct the national sales team
Manage and direct the key-account team and own key relationships directly
Drive Mr D’s commercial agenda in terms of partner sales mix, commissions and tertiary revenue opportunities through advertising
Analyze and report on overall growth (GMV, Revenue, Partners) on an overall, regional and hyperlocal basis. Set in motion and drive initiatives to help drive such growth.
Closely collaborate with the marketing teams to ensure effective advertising of the marketplace proposition and its partners.
Identify customer services issues in relation to partners and drive improvements and resolutions
Manage the advertising organization servicing both independent partners as well as large (inter)-national partners
Drive the overall marketplace promo sourcing strategy across partners and verticals
Oversee partner merchandising on the Mr D app
Put structures in place to facilitate best in class onboarding, product listing and partner optimisation processes
Closely collaborate with Mr D’s product team to improve discoverability of partners and to drive order conversion
Drive new vertical expansion beyond restaurants.
Target hotels and corporates (and other entities) for ordering partnerships and establish and run a corporate sales function
The role is based in the takealot.com head office in Cape Town and will require some travel.
Team development with a commitment to succession planning

Qualifications and experience:

Has a minimum of 7 years of experience in the commercial management of business partners. This includes individual vendors, corporate head offices as well as franchise operations)
Has experience in managing a sales organization (20+ people) with track a record of incentive driven management
Is highly analytical and commercial
Is target driven, persistent and creative in making contact
Is a good communicator and relationship builder
Holds a tertiary qualification

Skills, knowledge and abilities:

Commercially minded High attention to detail
Process driven Excellent written and verbal communication skills
Highly analytical; ability to quickly process, analyze, and provide insights on large data sets
Ability to work in a fast-paced, high-pressure, entrepreneurial business environment
Ability to collaborate effectively with team members within the organization

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it's all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

APPLY NOW

MR D - MID-LEVEL MERCHANDISING ASSOCIATE
at takealot.com
Cape Town
Mr D, a division of takealot.com, is looking for a highly talented Mid-Level Merchandising Associate to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

Scale: Show the millions of Mr D customers what you can do
Learn: We work with the best of the best, and then some.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Marketplace Manager of Mr D.

Purpose of Role
Assist the marketplace merchandising team in effectively executing the Mr D merchandising strategy. Analyse merchandising performance, identify opportunities and provide feedback to the marketplace team.

Your responsibilities will include:

Develop an understanding of what drives orders and work with the marketplace and marketing teams to craft merchandising and promotions accordingly.
Collaborate with the team to ensure all of our merchandising and promotional elements are accurately and timeously briefed, designed and approved
Report on the performance of merchandising and promotional activities
Coordinate with the Mr D sales team to facilitate and execute specific promotions and merchandising
Identify shortcoming in merchandising and promotional supply across the various Mr D regions.
Set up, execute & monitor restaurant promotions in the Mr D promotion system
Manage partner collections and in app merchandising using the Mr D system tools
Collaborate with the data management team to execute menu specials
Assist with the administration of promotional and merchandising activities and liaise with suppliers and agencies where necessary.

Skills & Attributes required:

Excellent analytical and problem solving skills
Experience managing a cross functional team
Ability to present ideas succinctly, in writing and verbally
Ability to handle multiple competing priorities in a fast-paced environment
Excellent written and verbal communication skills, strong attention to detail and follow-through
A keen interest in and understanding of data and its ability to inform strategies and plans
A strong working knowledge of Google sheets and/or Microsoft Excel

Qualifications:

Relevant tertiary qualification beneficial
Minimum 2-3 years work experience in an Ecommerce Marketplace Environment/Online B2B

Let’s talk about life @ Mr D

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more.
Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Free parking: No more 5km fun runs to your desk (unless you want to).

DATAOPS ENGINEER - TAKEALOT
at takealot.com
South Africa
Takealot.com, South Africa’s leading online retailer, is looking for a highly talented DataOps Engineer for our team. The successful candidate must be based in South Africa.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D Food. We like to promote from within: Here’s your chance.

Who’s who in the tech space
This position reports to the Data Platform Engineering Manager
Our DataOps Team is focused on delivering value faster by creating predictable delivery and change management of data, data models and related artifacts. DataOps uses technology to automate the design, deployment and management of data delivery with appropriate levels of governance, and it uses metadata to improve the usability and value of data in a dynamic environment. Takealot is growing quickly, which brings a number of unique and interesting challenges. Data is growing quickly within the organization, and there is a lot of opportunity to shape the tools, technologies and culture of data in the company.

Your mission, should you choose to accept it:

Terraform to manage Cloud Infrastructure, Chef to manage virtual servers
Building and deploying systems for metrics, monitoring, and logging
Operations for Kafka, Kubernetes, and more
CI/CD Build Systems to ensure our teams can deploy frequently and safely
Code management and review
Hardening servers, and building security into the platform
Developing automation so we can focus on the hard problems
Implementing features, technology, and processes that move us towards industry best practices, improving on scalability, efficiency, reliability, and security
Responding to incidents and requests

The skills we need

Is passionate about technology, enjoys keeping up to date with the industry
Always learning
Is a team player that can function as an individual
Excellent communication skills
Shows solid reasoning and decision making
Has a deep understanding of database engines
Confident in his/her ability and skills

Qualifications & Experience:

Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 3 years of DataOps experience in a software/technology environment is required.
In the event that a candidate does not have a bachelor’s degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 5 years of DataOps experience in a software/technology environment.
An understanding of computer science fundamentals, including linux and operating systems, networking
Solid grasp of development fundamentals such as data structures and algorithms
Can write code (preferably in Python)
Experience with open source relational database systems (MySQL, PostgreSQL)
Practical experience working with other database systems like BigQuery, Redis and ElasticSearch will be beneficial
Has experience with Kafka, PubSub, or other event-based systems
Has experience with Google Cloud, or another cloud provider (architecture, operations)
Understands cost and implications of scaling
Has experience managing Kubernetes Clusters (certificates, users, kubeadm, kubectl etc.)
Understands networking deeply (tcp/ip, calico/weave, vlans, tcpdump, routing etc.)
Understands Linux deeply (kernel tuning, proc filesystem, cgroups, os scheduling, etc.)
Has experience with Build Systems (Jenkins, Gitlab, Spinnaker)
Has a reasonable understanding of Networking (TCP, UDP, IP)
Has experience with Linux administration (Processes, Networking, Storage, Security)
Has experience with at least one configuration management system (Chef, Puppet, Ansible)
Has experience managing production systems

Let’s talk about life @ Takealot Group

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Staff discount. Millions of products across 28 departments. What more could you ask for?
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?
If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

APPLY NOW

MR D - JUNIOR MERCHANDISING ASSOCIATE
at takealot.com
Cape Town
Mr D, a division of takealot.com, is looking for a highly talented Junior Merchandising Associate to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

Scale: Show the millions of Mr D customers what you can do
Learn: We work with the best of the best, and then some.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Senior Merchandising Associate for Mr D.

Purpose of Role
To assist in the execution of merchandising efforts and advertising campaigns across the Mr D grocery vertical.

Your responsibilities will include:

Execute on merchandising plans with a focus on maximizing discoverability and conversion
Maximize the usage of the Mr D app merchandising inventory and report back on successes and learnings
Work closely with the Pick n Pay Merchandising and Digital Teams to ensure best practice and seasonal alignment to Pick n Pay merchandising priorities
Briefing campaigns to the creative team on all media required to communicate promotions and drive continuous improvement of promotional and non-promotional merchandising
Ensure all relevant parties, including partners approve campaign artwork as part of the sign-off process.
Contribute to merchandising planning sessions
Maintaining clear and timely communication with internal stakeholders, providing updates on campaign progress and addressing any concerns or questions
Schedule merchandise banners and in app real estate
Carrying out daily app walks to ensure that app banner placements are aligned with daily targets
Supporting the team with the management of the Coupon tool (campaign set up, monitoring and reporting)

Attributes required:

A hands-on team player
A highly driven individual who is motivated to drive meaningful sales revenue for the business through retail marketing initiatives including - promotions, product launches and co-marketing opportunities with brands and third parties.
A person who is a very strong relationship builder and is keen to unlock opportunities with brands and third parties.
Motivated, and capable to focus on and hit aggressive growth targets
Strong prioritization skills
Fast learner and ability to thrive in a dynamic and high pace environment
Systems thinker with the ability to understand and break down complex problems and relationships
Creative and practical problem solving skills; solution-oriented
Entrepreneurial mindset with the ability to work independently and achieve a wide set of goals and objectives in a challenging and changing environment
Resilience and perseverance to overcome challenges to achieve objectives
A high level of integrity and respect

Qualifications and Experience:

Relevant tertiary qualification
A minimum of 1 to 3 years retail, marketing and/or advertising experience
Experience working across marketing channels – Digital, ATL, Partnerships – with demonstrable results would be beneficial
Experience in an e-commerce environment will be beneficial.

Let’s talk about life @ Mr D

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, Collab and make something great.
Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more.
Good times: Get to know the other extraordinary minds in the Takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Free parking: No more 5km fun runs to your desk (unless you want to).

SUPERBALIST - HEAD OF BUYING
at takealot.com (View all jobs)
Cape Town
As the Head of Buying you will be responsible for the strategy of the department ensuring that the Buyers are sourcing and developing a world class own brand range as well as managing 3P brands in line with company objectives. You will have full responsibility for the buying departments strategy whilst coaching a large team of Senior Buyers, Buyers and their Assistants. As a key member of the Senior Management team, you will be accountable for driving product strategy, profitability, efficiency and growth.
The successful candidate will be able to work in an unstructured environment, be entrepreneurial and driven to achieve results. As an experienced Head of Buying you will already know the importance of being confident in both the analytical data and understanding of the product. You will have a great eye and possess a deep understanding of the local competitive market.

Reports to: CEO
Job Description:

Work closely with the Head of Planning to develop and execute the retail strategy in line with the business strategic targets of sales, margins and stocks.
Define the sourcing and product strategy that will deliver the company targets and lead a high-performance team toward achieving them.
Work closely with the planning team to drive in season trade, influence promotional activity and support the OTB buying principles.
Engage closely with marketing and editorial to ensure retail alignment with the communication strategy.
Actively develop private labels strategic brand direction and ‘handwriting’. Work closely with the Department Managers to generate, and communicate key product direction.
Direct and oversee balanced range assortments are developed and/or procured in line with the Brand and customer strategy.
Have deep understanding of the business's customer base and develop new product ranges appropriate to each customer archetype
Possess a passion for product, an understanding of the market and an awareness of trend both locally and internationally.
Commercial acumen that is balanced with strong knowledge of the market and the “know how” to competitively position assortments against them.
Develops a sound supply policy for the Brand, striving for consistent best practice partnerships. Foresees future weaknesses / needs and suggests possible solutions and negotiate key trading terms with new and incumbent suppliers.
Aggressively trade the business by driving and implementing initiatives to reach company's financial goal
Analyse and report on trading patterns, advises teams and ensures appropriate action is taken to unforeseen sales reactions.
Acts in pivotal role for the CEO, teams and internal functions to co-ordinate projects and provide two-way communication.
Builds and maintains a strong and varied network of contacts. Communicates with all to achieve win-win situations.
Continually review process to ensure that the business is fast and first
Work closely with the CEO and exco on broader company-wide initiatives

Qualification and Skills:

Relevant degree
10+ years Buying and product development experience (4+yrs leadership/managerial experience)
Strong numeracy and analytical skills (excel expert)
Working within budget guidelines. Manages budgets and projects effectively and can communicate status clearly
Proven experience leading teams to succeed through clear coaching, development and strategy
Analytical thinker with strong business acumen with the ability to use innovation to solve complex problems
Ability to drive, negotiate, question, evaluate and communicate ideas and initiatives
Strong and convincing presentation skills – able to get ideas across quickly and effectively and gain relevant buy-in and support.
The proven ability to negotiate and drive performance of external as well as internal teams.
Excellent creative flair with the ability to predict forthcoming moods, trends, themes.
Retail system experience

Attributes:

Ability to work under pressure and to tight deadlines
Enthusiasm, energy and determination to achieve results.
Agile intellect, flexible work style with the ability to work in a rapid paced, energised environment
Creative ability who works well within a design lead a environment
A natural leader who inspires and creates consensus within a talented team
Strong team player who is driven to succeed and draws inspiration from working collaboratively

Superbalist.com is a fast growing online fashion business based in South Africa. We’re obsessive about our high performance yet collaborative culture, and are looking for leaders to join our team. We think big, move fast, take ownership and are used to winning. We’re lucky to be surrounded by colleagues who are experts in their field, working together to create a world class brand.

We’re looking for people who:

are decisive
are continuously learning & improving
think big
are proactive
obsess about the customer and the customer experience
are accountable
collaborate
are trustworthy, approachable and open minded
simplify processes and solve complexity

If that sounds exciting to you, then you may be right for Superbalist, and ready to help us build SA’s biggest and best fashion etailer.

Superbalist is an Equal Opportunity Employer. We encourage applicants from the previously disadvantages groups and people with disabilities to apply for this

APPLY NOW

SENIOR BUYER: BABY
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Buyer (Baby) to join our team in Cape Town.
We’re a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great!
The position reports to the Division Manager.

Your responsibilities will include:

Develop a comprehensive strategy/plan to drive growth across the department in sales, brands, suppliers and new product listings
Source and prioritize new brands and suppliers according to this growth plan and in line with market trends and consumer demand
Deliver against key financial and service level performance indicators within the department (sales, margin, listings availability, stock cover etc.)
Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage suppliers according to strict SLAs
Develop a promotional program, source great deals and manage site merchandising for the department
Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries and resolving any customer complaints
Manage stock and availability (including replenishment orders, stock cover)
Supporting performance improvement initiatives for the Retail team as a whole
Expand School books offering

Qualifications and experience:

5+ years related retail / commerce / e-commerce experience
Diploma / Bachelor's Degree (Business Science or Commerce degree preferable)
If the Degree / Diploma qualification requirement isn't met, at least 8 years related retail / commerce / e-commerce experience will be required
Proven experience in Baby category buying

Skills required:

Strong analytical ability, uses data to inform decisions, identify the root cause and resolve problems
Strong willingness to learn
Proven track record of negotiation and stakeholder management
Entrepreneurial/commercial mindset Solutions-oriented, can-do attitude; self-motivated Ability to manage self and an assistant according to clear prioritization and structured planning
Ability to build lasting supplier relationships and manage according to SLAs (existing industry networks a significant plus)
Understanding of the key business drivers within online retail

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

SENIOR BUYER (DIY)
at takealot.com (View all jobs)
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Senior Buyer (DIY) to join our team in Cape Town.
We’re a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great!

The position reports to the Divisional Buying Manager.
Your responsibilities will include:

Develop a comprehensive strategy/plan to drive growth across the department in sales, brands, suppliers and new product listings
Plan to develop and drive growth across the department in sales, brands, suppliers and new product listings
Drive innovation by sourcing and prioritizing new brands and suppliers according to this growth plan and in line with market trends and consumer demand
Deliver against key financial and service level performance indicators within the department (sales, margin, listings availability, stock cover etc.)
Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage suppliers according to strict SLAs
Develop a promotional programme, source great deals and manage site merchandising for the department
Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries and resolving any customer complaints
Manage stock and availability (including replenishment orders, stock cover)
Deliver on customer experience within the department (ensuring products are delivered on time, supplier terms are aligned, product quality is managed etc.)

Attributes required:

Solutions-oriented, can-do attitude; self-motivated
Strong analytical and critical thinking, ability to use data to inform decisions, identify the root cause and resolve problem
Strong product and buying planning skills
Ability to manage priorities according to clear prioritization and structured planning
Ability to build lasting supplier relationships and manage according to SLAs (existing industry networks a plus)
Comfortable with change and excellent team player
Passionate about the industry and the potential of e-commerce
Understanding of the key business drivers within online retail
Entrepreneurial/commercial mindset

Qualifications and experience:

Bachelor’s degree (Business Science or Commerce degree preferable)
5 years related retail / commerce / e-commerce experience
Strong commercial acumen
Existing industry networks a significant plus
Proven track record of negotiation skills and strong relationship management

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

CRM CAMPAIGN EXECUTIVE
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented CRM Campaign Executive to join our team in Cape Town. In this role, you will be responsible for briefing and sending campaigns via Takealot's direct marketing channels (i.e. email, push notifications and in-apps), conducting A/B tests and performing analyses to optimise performance as well as assisting the greater Marketing Team where necessary.
We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related Total Remuneration Package, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the CRM Campaign Manager
Your responsibilities will include:

The creation, scheduling and sending of campaigns via Takealot's Direct Marketing Channels. This includes (but is not limited to) all campaigns sent via email, in-app and push notifications. This includes conceptualising the design and copy briefs.
Working closely with the Retail, Promotional, Advertising and Design teams to ensure that all campaigns (email, push and in-app) go out on time and accurately reflect products on site.
Administrative tasks such as but are not limited to creating and managing the briefing process, liaising with Buyers & Clients, managing the Daily Deals process (briefing, checking and sending), and conducting thorough email checks to ensure accuracy and suitable rendering of emails across platforms, coordinating approvals, managing unsubscribes, sending out POEs and updating subscriber preference changes as required.
Planning, prioritising and managing the campaign schedule.
Optimising processes to streamline the briefing, creation and sending of Direct Marketing Campaigns.
Reporting and providing insights into the performance of campaigns to inform future campaigns.
Using data to inform the content and design of email, push and in-app marketing campaigns.
Working closely with the CRM Manager to assist with building triggered lifecycle campaigns.
Conducting A/B Tests to inform more effective marketing campaigns.
Applying segmentation techniques to build appropriate email, push and in-app notification audiences.
Using liquid to build dynamic and personalised marketing campaigns.
Researching and keeping the team abreast of email and CRM competitor activities, trends and best practices.
Researching and keeping the team abreast of developments on the numerous platforms & programs we use to ensure that we are aligned with best practices.
Assisting with various Email CRM initiatives.
Supporting the greater Marketing team across functions (Brand & Communications, Retail, Design & Digital) in daily administrative tasks relating to Email and App Marketing.
Completing Daily Deals and Newsletter/Campaign Duty to ensure that Daily Deals (and other campaigns) are accurately sent out on time. (This may require time after hours/ on weekends).

Attributes required:

Proven track record of being in a role of similar nature
Smart, hard-working with demonstrable integrity and willing to put extra hours in to meet deadlines
Exceptional written communication and copywriting skills
A passion for retail and marketing is essential
Highly organised with strong administrative skills and the ability to multitask
Meticulous attention to detail
The ability to thrive under pressure and meet tight deadlines
A strong working knowledge of Google Sheets and Microsoft Excel is required
Experience using BRAZE, ASANA, Email on Acid, Litmus (advantageous)
Willing to take direction and able to work independently, demonstrating initiative
Comfortable working under pressure in a fast-paced environment
Confident, with very strong interpersonal & communication skills and a proven ability to build productive relationships quickly
Ability to take feedback constructively

Qualifications and Experience:

Relevant tertiary education - a degree/diploma in a marketing/business-related field
3-5 years of experience in an Email Marketing/CRM Role
BRAZE certification after 6 months in the role
Experience in campaign reporting and analysis (advantageous)
Experience using liquid or other template languages (advantageous)
Experience building triggered/lifecycle campaigns (advantageous)
Experience creating personalised marketing campaigns (advantageous)

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

APPLY NOW

DATA ANALYST - MARKETING
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Data Analyst to join our team in Cape Town.
We’re a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great!

Your responsibilities will include:

Fetching data from internal data sources (using SQL) & preparing it for analysis (using Python & Google Sheets).
Analysing datasets to answer questions posed by the Marketing Team: Ranging from deep dives into our data to brief analytical questions around our customers and brands.
Preparing presentations for completed projects.
Presenting weekly campaign analysis insights for Marketing activities.
Delivering accurate analysis within tight deadlines.
Creating, improving and automating marketing reports to assist managers with tracking performance.
Collecting and analysing customer, marketing, and behavioural data.
Analysing key metrics, and identifying opportunities to increase campaign performance.
Developing and presenting learnings from your analyses, including actionable insights and recommendations.
Assisting with the development and implementation of key marketing KPIs for budgets and plans
Creating data visualisations and campaign performance reports.
Monitoring and analysing digital media and marketing trends.
Turning business questions into functional analyses to test theories.
Learning how to develop, test & deploy Machine Learning models as required by the Marketing analytics Team.
Conduct analytical support (Analysis requests for marketing and related teams) to generate valuable insight in understanding campaigns and performance
Prepare and automate reports for analysis
Assist with data project automation
Work on forecast model improvements
Budget / Plan assistance
Complete 2 data science projects a year at a minimum

Attributes required:

Analytical and data-driven with a demonstrated ability to operate both strategically and tactically.
Application of strong commercial insights in order to interpret, simulate and model customer behaviour.
Excellent communication and presentation skills and ability to weave a coherent, compelling narrative around the available data.
Experience presenting to Senior Management.
Self-guided learner, self-starter, and curious and passionate about data. You immerse yourself in it and are excited to develop and enhance your marketing analytics skills.
Ability to work independently, productively, proactively and follow through on all responsibilities to bring projects to a successful conclusion.
Ability to translate business needs and goals into analytic approach and response
Ability to work on and prioritise multiple projects that will impact the business at various levels.
A high-energy with the ability to work in a fast-paced environment
Solutions-oriented with a can-do attitude
Highly organised and efficient, with an ability to work towards and meet tight deadlines
Exceptional attention to detail
Passion for the brand and customers

Qualifications and Experience:

Relevant Degree in Statistics, Mathematics, Engineering or Business Science
3 - 5 years work experience in an analytics environment.
Extensive experience working with the Python & SQL programming languages.
Experience using machine learning algorithms and building predictive models ( i.e. k-means clustering, logistic regression, linear regression) is advantageous
Practical experience using Excel, Google Sheets for data analysis.
1+ years of experience using Looker
1+ years of experience using Big Query is advantageous
Experience using Google Analytics and Qlik is advantageous
Experience in Retail or e-commerce environment is advantageous.
A grounding in marketing and communication principles

The Environment

Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating
We seek to Employ an Extra Ordinary Mind who:
is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

APPLY NOW

SITE MERCHANDISER
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Site Merchandiser to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard- working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Senior Site Merchandiser.

Your responsibilities will include:

Working closely with the Divisional Heads, Discovery Team and Marketing to measure and direct on-site traffic to feature categories and product ranges that ensures continuous visibility of all inventory classes, full margin products, seasonal and trending products, mark downs and new launches in line with business objectives.
Optimise and work together with discovery team and catalogue product team to continuously improve the integrity of navigation on site, app navigation and search optimisation.
Measure and improve the performance of all site merchandising assets, including landing pages and CMS tools, by evaluating the performance of each merchandising initiative and deployment.
Launch new strategic themes and merchandising assets including seasonal landing pages and anchor promotions.

Attributes required:

Attention to detail and ability to manage a wide range of initiatives.
Excellent communication skills, both written and spoken
Smart, analytical thinker
Innovative, creative individual unafraid to take risks, you ask difficult questions and challenge status quo
Energetic, dynamic individual - can-do attitude, self-motivated
Curious and creative with a proven track record of delivering exceptional results

Qualifications and Experience:

3+ years’ experience in a high-performance environment in merchandising, content strategy and/or marketing.
Ecommerce experience is advantageous.
Bachelor’s Degree or Diploma required
Strong competency in analytical tools
Experience with website optimisation and engagement tools preferred.

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extraordinary Mind who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

SOCIAL MEDIA MANAGER
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Social Media Manager to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored if you are prepared for a challenge and want to build something great.
The position reports to the Brand Manager.

Your responsibilities will include:

Develop and implement a comprehensive and evolving social media strategy to align with company goals and objectives.
Create and curate engaging content for various social media platforms, including but not limited to Facebook, Instagram, X, and TikTok.
Monitor social media trends and competitor activity to identify opportunities for growth and innovation.
Collaborate with the creative, CRM and Paid teams to produce strategies, as well as high-quality visual and written content that captivates our audience.
Manage social media advertising campaigns, including budget allocation and performance tracking.
Analyse social media metrics and provide regular reports to evaluate the effectiveness of campaigns and recommend improvements.
Stay up-to-date with industry best practices and emerging platforms to ensure our social media strategy remains cutting-edge.
Foster relationships with influencers and industry partners to amplify our brand's reach.
When needed, respond to customer inquiries and comments on social media platforms promptly and professionally.
Support the Senior Brand Manager in other marketing initiatives and projects as needed.

Attributes Required:

Proven experience in developing and executing successful social media strategies.
Excellent written and verbal communication skills.
Creative and critical thinker with a strong eye for detail and aesthetics.
Data-driven mindset with the ability to analyse and interpret social media metrics.
Strong project management and organisational skills.
Ability to work collaboratively in a team environment.
Proficiency in social media management tools and analytics platforms.
Understanding of e-commerce and online retail trends is a plus.

Qualifications and Experience:

Bachelor's degree in Marketing, Communications, or a related field.
Additional social media coursework or training is advantageous.
Minimum of 3- 5 years of experience in social media management or digital marketing.
Demonstrated success in planning and executing social media campaigns.
Familiarity with social media advertising and budget management.
Proficiency in using social media management tools (e.g., Hootsuite, Meltwater, Conversocial, Buffer) and analytics platforms (e.g., Google Analytics, Facebook Insights).
Graphic design or video editing skills are advantageous.
Knowledge of the e-commerce industry and consumer behavior in the online space is preferred.

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

GROWTH & RETENTION TEAM LEAD
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Growth & Retentions (Sales & Account) Team Lead to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
The Sales & Account Manager Team Lead is responsible for overseeing and tracking the performance of the Sales and Account Managers team. He/she will set monthly goals for the team in order to achieve the business objectives.
Reporting to the Head of Marketplace Sellers

Your responsibilities will include:
Sales Management

Drive performance within a sales team (5+ people) to deliver against acquisition targets
Work with relevant stakeholders to build and execute on a strategic acquisition roadmap for each category
Ensure sales processes are followed by the sales team and that sales platform data is accurate and complete
Identify shortfalls in the sales process and help improve efficiency
Manage and build sales dashboards to track key productivity metrics

Account Management

Drive commercial performance of a business unit against business targets Identify and drive key interventions within the seller base to correct under-performance
Develop and drive growth plans for strategic sellers

Leadership

Manage and support a team of Sales & Account Managers with day-to-day operations
Work with the Marketplace Business Development Manager to set monthly goals for the sales team which are aligned to the business targets
Manage the collaboration between the Sales & Account Managers, Catalogue Operations,
On-boarding and Seller Support teams
Train new Sales & Account Managers

Skills and Attributes

Commercially minded
High attention to detail
Process driven
Excellent written and verbal communication skills
Highly analytical; ability to quickly process, analyse, and provide insights on large data sets
Ability to work in a fast-paced, high-pressure, entrepreneurial business environment
Ability to collaborate effectively with team members within the organisation

Qualifications and Experience

Bachelors Degree or relevant other tertiary qualification
Minimum 5 years work experience within a sales environment
Minimum 3 years management experience
Experience managing a sales team
Experience in establishing and managing processes and projects
Experience with Salesforce or similar CRM
eCommerce experience will be advantageous
Retail experience will be advantageous

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it's all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

MARKETPLACE OPERATIONS MANAGER
at takealot.com
Cape Town
Takealot.com, a leading South African online retailer, is looking for a highly talented Marketplace Operations Manager to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This role is focused on delivering the best possible seller experience through flawless and efficient service delivery, continuously improving on and simplifying processes and systems that set the third party merchants up for sustainable scalable growth on our platform.
This role leads a large and diversified team therefore, it is highly cross-functional and highly visible by the senior leadership of Takealot.com. You must not only be able to develop and drive high-level strategic initiatives, but you must also be willing to roll up your sleeves and dig into daily and operational challenges that impede third party merchants' success.

This is a senior position reporting to the Head of Marketplace.

Job Purpose

Develop processes for marketplace operations and systems that enable growth and scale of the platform.
Continuous improvement of existing processes, operations and systems focused on operational efficiencies, quality improvements and cost reduction.
Ensure a positive seller experience in all interactions with marketplace processes with focus on seller education and support.
Management of projects and partnerships focused on new initiatives across the business including commercial, engineering and supply chain.

Your responsibilities will include

Continuous monitoring of merchant experience to ensure that merchant sentiment is positive and the environment facilitates merchant growth and success.
Partner with key stakeholders from engineering and content management, legal, commercial and wider organizational supply chain teams to help identify opportunities for Marketplace operational business process improvements and opportunities to develop and deliver an autonomous self-service platform for sellers.
Work closely with support services to ensure that support issues are handled quickly and with accuracy.
Continuous monitoring of supply chain operations to ensure that merchant operational performance is of a high standard.
Develop operations to eliminate waste, cut costs and improve delivery times.
Drive initiatives with the data analysts to continuously improve merchant performance and implement data driven recommendations and strategies.
Manage team of junior operations managers and analysts to maintain the day to day operations of the marketplace.

Attributes required

Process-oriented, using data to drive decisions
Ability to manage a team to meet deadlines, drive operational excellence
Self- starter - be able to take guidance and develop own solutions in sometimes ambiguous circumstances
Keen interest in 4th generation technology and building automation
Experience in lean operations and six-sigma
Passionate about takealot.com and the potential of e-commerce
Excellent verbal and written communication skills and stakeholder management
Strong prioritization and time management skills

Qualifications and Experience

Industrial Engineering or similar degree in Operations Management
Minimum 5 years of experience
2+ years of managing a team
High proficiency in advanced Excel
SQL is a plus
Experience in an e-commerce environment is a plus
Lean, Six Sigma and Process optimization

The Environment and Company Culture:

Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
We are short on ego and high on output
We are doers and not only thinkers, it’s all in the execution after all
We love what we do and what we are creating

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

If you meet the above criteria and are an Extraordinary Mind, come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

APPLY NOW

MARKETPLACE OPERATIONS MANAGER
at takealot.com (View all jobs)
Cape Town
Takealot.com, a leading South African online retailer, is looking for a highly talented Marketplace Operations Manager to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This role is focused on delivering the best possible seller experience through flawless and efficient service delivery, continuously improving on and simplifying processes and systems that set the third party merchants up for sustainable scalable growth on our platform.
This role leads a large and diversified team therefore, it is highly cross-functional and highly visible by the senior leadership of Takealot.com. You must not only be able to develop and drive high-level strategic initiatives, but you must also be willing to roll up your sleeves and dig into daily and operational challenges that impede third party merchants' success.
This is a senior position reporting to the Head of Marketplace.

Job Purpose

Develop processes for marketplace operations and systems that enable growth and scale of the platform.
Continuous improvement of existing processes, operations and systems focused on operational efficiencies, quality improvements and cost reduction.
Ensure a positive seller experience in all interactions with marketplace processes with focus on seller education and support.
Management of projects and partnerships focused on new initiatives across the business including commercial, engineering and supply chain.

Your responsibilities will include

Continuous monitoring of merchant experience to ensure that merchant sentiment is positive and the environment facilitates merchant growth and success.
Partner with key stakeholders from engineering and content management, legal, commercial and wider organizational supply chain teams to help identify opportunities for Marketplace operational business process improvements and opportunities to develop and deliver an autonomous self-service platform for sellers.
Work closely with support services to ensure that support issues are handled quickly and with accuracy.
Continuous monitoring of supply chain operations to ensure that merchant operational performance is of a high standard.
Develop operations to eliminate waste, cut costs and improve delivery times.
Drive initiatives with the data analysts to continuously improve merchant performance and implement data driven recommendations and strategies.
Manage team of junior operations managers and analysts to maintain the day to day operations of the marketplace.

Attributes required

Process-oriented, using data to drive decisions
Ability to manage a team to meet deadlines, drive operational excellence
Self- starter - be able to take guidance and develop own solutions in sometimes ambiguous circumstances
Keen interest in 4th generation technology and building automation
Experience in lean operations and six-sigma
Passionate about takealot.com and the potential of e-commerce
Excellent verbal and written communication skills and stakeholder management
Strong prioritization and time management skills

Qualifications and Experience

Industrial Engineering or similar degree in Operations Management
Minimum 5 years of experience
2+ years of managing a team
High proficiency in advanced Excel
SQL is a plus
Experience in an e-commerce environment is a plus
Lean, Six Sigma and Process optimization

The Environment and Company Culture:

Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
We are short on ego and high on output
We are doers and not only thinkers, it’s all in the execution after all
We love what we do and what we are creating

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

SALES AND ACCOUNT MANAGER
at takealot.com (View all jobs)
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Sales and Account Manager to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
Reporting to the Sales and Account Manager Team Lead.

Your responsibilities will include:

Identify key accounts within seller base.
Establish and maintain ongoing communication with these key accounts.
Strive to understand the business objectives, challenges, and needs of each key account.
Serve as the primary point of contact, facilitating communication and collaboration.
Analyze each key account to identify opportunities for business expansion and GMV increase.
Develop specific strategies for account growth, including cross-selling and upselling tactics.
Craft and present proposals to sellers outlining your growth strategies and expected benefits.
Maintain high-quality service to ensure Seller satisfaction.
Address any inquiries from the key accounts, resolving issues in a timely manner.
Manage Seller expectations by communicating plans, progress, and outcomes.
Anticipate Seller needs proactively, and propose solutions to enhance their experience.
Regularly research industry trends, market dynamics, and competitors' activities.
Use this market knowledge to identify new business opportunities.
Foster effective collaboration with cross-functional teams in the organization.
Work with internal stakeholders to address the needs of key accounts promptly and efficiently.
Monitor key performance metrics for each account, such as sales, selection promotion, and In Stock levels.
Analyze these metrics to assess the health of each account and identify trends.
Propose actionable recommendations based on findings.

Attributes required:

Ability to develop senior level relationships quickly and effectively
Commercially-minded, strong negotiator, excellent team player and comfortable with change
Solutions-oriented, can-do attitude; self-motivated
Ability to manage multiple opportunities simultaneously
Excellent communication and presentation skills
Strong prioritization and time management skills

Qualifications and Experience:

Bachelor's Degree in Business Administration or similar
If the degree/diploma qualification requirement isn’t met, at least 6 years solution sales experience, preferably in the retail and/ software solutions industry OR
3 - 5 years solution sales experience, preferably in the retail and/ software solutions industry
Experience presenting to senior managers & C-suite
Competence in Excel
Proven track record of delivering results
Experience in an e-commerce environment is a plus

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it's all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

SENIOR PLANNER
at takealot.com
Cape Town
Takealot.com, a leading South African online retailer, is looking for a highly talented Senior Planner to join our Retail Buying Team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative and hard-working people with integrity to join us. We offer a market related Total Remuneration Package, which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.
The position reports to the Planning Manager

Your responsibilities will include:

Oversee the In-stock function including demand planning, ordering and capacity management in line with department strategy
Deliver accurate insights and reports on a timely basis on which department managers can base commercial decisions and deliver on revenue and margin plans
Create sustainable In-stock systems and processes in partnership with central analytics, technical and product teams
Planning management to support department procurement cycles including but not limited to; seasonality, promotion planning, reaction, import purchasing & continual replenishment
Develop & own the bottom up budgeting plan cycle and reviews in line with performance, margin, stock turn & departmental strategy objectives
Own and compile the annual retail sales budget, quarterly plan, working plan as well as on-going reforecasting at category and product levels to ensure budgets are achieved
Manage end to end inventory availability and inventory health including: improved in-stock rates (availability), inventory planning at categorisation, systematic forecasting, markdown and clearance provisions, return to supplier activities and warehouse space management
Drive process improvement and operational excellence within our supplier base by reducing costs, defects, and lead times, while increasing innovation, automation, and economies of scale
Drive complex business analysis that identifies opportunities to improve cost structure and profitability, focusing on continual contribution margin improvements.
Lead a team of buying assistants; hire, manage and develop a team
Support the operations team in delivering a world-class customer experience – monitor and scrutinise department returns, defects and write offs, supporting the customer service team on product queries and resolving any customer complaints

Attributes required:

Strong willingness to learn
Entrepreneurial / Commercial mindset

Qualifications and Experience:

Bachelor’s Degree or Advanced Diploma (Commerce, Finance, Mathematics or Economics degree preferable)
3-5 years Commercial / Retail experience specifically in Planning
Proven track record in planning, inventory management and forecasting
Proven track record in spend management (OTB, Margin management, mark down controls)
Strong numerical and analytical aptitude, and high proficiency creating and managing advanced models
Strong proficiency in using analytical tools (Microsoft Excel, SQL and statistical software)
Experience with process improvement techniques
Experience in planning on Excel

The Environment:

Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
We are short on ego and high on output
We are doers and not only thinkers, it’s all in the execution after all
We love what we do and what we are creating

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

HEAD OF SUPPLIER BUSINESS
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Head of Supplier Business to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, young, creative, hard- working people to join us. We offer market related benefits, a great work environment and a promise that you won’t be bored if you are prepared for a challenge and want to build something great.

This position reports to the Head of Retail and Marketplace:
Your responsibilities will include:

Build & lead a team of Supplier Business Managers to ensure optimum income is derived from Takealot trading terms
Establish productive, professional relationships with key suppliers and cross functional divisions focused toward the business strategy
Negotiate and recover maximum income from trading terms in line with the business strategy
Key understanding of retail landscape and develop programs and opportunities to increase supplier income
Key central business resource who provides support and knowledge for the retail divisions and suppliers
Lead key supplier (current & future) rebate and trading term negotiations
Review all vendor contracts and assess their earning potential against category benchmarks
Ensure all trading terms are category aligned and fit within the strategy
Build a framework and institutionalize processes and work streams that yield maximum income
Strict adherence to all compliance & legislative requirements
Manage, train and build a team of highly effective negotiators
Deliver income recoveries that meet and exceed the business plan

Attributes required:

Smart, analytical thinker with strong numerical skills
Innovative, creative individual unafraid to take risks, you ask difficult questions and challenge status quo
Energetic, dynamic individual - can-do attitude, self-motivated, assertive & resilient
Results oriented - Proven track record of execution and delivering exceptional results
Proven experience and passion for working across functions and with c-level leaders, synthesizing multiple points of view and owning a coherent action plan, all while negotiating and influencing others
Strong decision making skills
Experience in building, managing and developing teams

Qualifications and Experience:

5+ years’ experience in retail/ wholesale environment
5+ years managerial experience
Bachelor’s degree required (Supply chain / Finance or Business degree advantageous)
Strong competency in analytical tools

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

DATA ANALYST
at takealot.com (View all jobs)
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Data Analyst to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard- working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include the following:

Lead requirements elicitation workshops with stakeholders to define high level business requirements for operational reporting or to improve business performance
Assist stakeholders to prioritize the requirements
Obtain sign-off on the specifications
Mine data for insights, test and validate hypotheses about operational and customer behavior
Influence the roadmap through presentation of data-based recommendations
Develop operational reports and run reports to support measurement of key performance indicators. Prepare exception-based reporting and drive implementation of business improvement ideas
Validate existing reports and data sets and resolves issues with reports and performance indicators as identified
Develop a clear understanding of the operational intricacies & behaviors and identify improvement opportunities / levers to improve key metrics
Create effective data visualizations to communicate insights and updates to the management and product team.
Generate regular reports on operational performance and provide insights / recommendations to the business
Analyse the success and effectiveness of process changes
Facilitate the performance improvement of various teams within the business by identifying operational gaps. This must be performed through testing & analysis and recommendation of process changes.

Attributes required:

Solutions-oriented, can-do attitude and high energy
Strong analytical and critical thinking, using data to inform decisions
Ability to identify areas of improvement in current processes
Ability to use logic and common sense to arrive at conclusions
Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
Highly structured thinker with strong attention to detail
Ability to handle multiple competing priorities in a fast-paced environment
Must have exceptional communication skills to help deliver insights to diverse stakeholders
Detail oriented, outcome and process focused
Willingness to learn and personal desire to keep up to date with technology and process
Comfortable with change and excellent team player

Qualifications and Experience:

Bachelor’s degree in Engineering, Information Systems, BCom Computer Science or similar degree with 3+ years experience in a Data, Engineering or Product Management role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions OR
Relevant Higher Certificate & 6 Years experience in a Data, Engineering role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions
Strong hands-on experience with SQL, Google BigQuery, Google Data Studio,
Automation - Cron Scheduling (Custom or 3rd party software scheduling)
High level of proficiency with MS Office packages with proven advanced proficiency in Excel / Google Sheets, Docs & Slides
Experience with large datasets and optimisation on digital platforms
Retail or e-commerce and Supply Chain industry experience beneficial

The Environment:

com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

DRIVER VERIFICATION TEAM LEAD
at takealot.com
Cape Town
Takealot.com, a leading South African online retailer, is looking for a highly talented Driver Verification Team Lead to join the Takealot Delivery Team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, and hard-working people with integrity to join our team. We offer a market related, total remuneration package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
Reporting to the National Franchise Operations Manager

Your responsibilities will include:

Manage a team of Driver Verification Agents
Ensure that Agents are monitoring Drivers Profiles and driving compliance with SOPs.
Lead review of SOPs with input from team members and the appropriate managers.
Manage the audit process on all compliance documentations.
Monitor the Driver Verification Control Spreadsheet (Excel) to ensure driver information is being captured accurately
Complete daily reports on performance (Verification & Clean up)
Train hubs on compliance documentation
Liaise with Hub managers and Franchise managers
Ensure Agents complete processing, compliance, and administration duties accurately & timeously.
Driver ad hoc projects and tasks assigned by the National Franchise Operations Manager

Attributes required:

Exceptional organizational and compliance and administrative skills.
Have a keen eye and attention to detail.
Must be able to work under pressure and high workloads from time to time.
Must be able to think outside of the box and be proactive in your approach to your responsibilities.
A Solutions-oriented and attention to detail – qualitatively (written SOP’s and email structure) and quantitatively (charts and tables)
Strong analytical and critical thinking, using data to interpret and inform decisions that are pragmatic and operationally practical.
Ability to present ideas succinctly, in writing and verbally.
Versatile and with an appetite to learn from the experience of others and independently through experimentation and research.
Ability to handle multiple competing priorities in a fast-paced environment, but also maintain a focus on ranked priorities with the highest strategic impact.

Qualifications and Experience:

Matric
1 – 2 Years Team Lead Experience
1 – 2 Years Audit / Document Management Experience
KYC & AML experience
Must be knowledgeable on Excel, PowerPoint, and Google Workspace
Knows how to work under pressure
Works well in a team
Must be computer literate.

The Environment:

com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, but it’s also all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extraordinary Mind who:

is respectful but forthright.
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions.
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
is passionate about the potential of e-commerce and delivering a world-class customer experience.
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster.
is business SMART. Able to think about problems from a business perspective using technical and product input.
is curious and challenges the status quo.
is innovative and enjoys iteration.
is collaborative.
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARD WORKING

If you meet the above, you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

APPLY NOW

FRANCHISE MANAGER - WESTERN CAPE
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Franchise Manager to join our Western Cape Team.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

Assisting in the setting up of SOP’s for all clients across the delivery platform
Constantly monitor and upgrade SOP’s where necessary
Train and set up new franchises
Train SOP’s at a franchisee level
Set and maintain service levels of franchises
Adherence of franchisees to branch blue print and franchise agreement
Set and manage KPI’s at franchise level
Regular audits to assess & measure performance
Travelling locally in and around an allocated region, as well as travelling to allocated regional branches quarterly
Driving the company policies, procedures and brand standards through regular auditing processes
Train & guide franchisees towards improved business operations, act as a consultant to the franchisee to drive business success
Assist franchisees in the training of their employees
Monitoring & measuring branch performance and productivity against SLA’s through system checks and reports
Presenting solutions to solve problems to help drive the momentum & success of the franchisees business
A FM must be the ‘protector of the brand’ at all times, working towards brand recognition and business growth

Qualifications & Experience:

Grade 12 or equivalent
Diploma or equivalent
3 years in a supervisory/management position
Microsoft Office experience in word, excel & PowerPoint
Training experience will be beneficial
Operational experience managing national or regional operations
Previous hospitality/retail franchise working experience will be to your advantage
Previous experience in the logistics industry is not required
Proven track record in delivery and execution
IT or tech savvy will be advantageous

Attributes required:

High energy, self-starter
Execution bias
Understand how technology works for business
Project management
System and process orientated
Attention to detail while still seeing the bigger picture
Understand convenience and customer service
Strong analytical and critical thinking, ability to use data to make informed decisions, identify the root cause and resolve problems
Comfortable with change and an excellent team player
Low on ego, high on delivery and execution
Organization & sound communication will be key success factors of a FM

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind, so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

APPLY NOW

LOGISTICS ACCOUNT MANAGER
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Logistics Account Manager to join our Takealot Delivery Team in Cape Town, reporting to the Head of On Demand Delivery Performance.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

Drive operational performance throughout the supply chain and 3PLs in accordance with agreed KPI’s
Track budget targets in accordance with forecast and establish systems of variance reporting
Track and manage direct and support staff productivity
Develop direct reports according to set goals and targets
Identify and manage operational exceptions, stakeholder project milestones and operational process improvements
Coordinate operations and 3PLs to support delivery execution to required client SLAs
Conduct root cause analysis on system behaviour and compare to business requirements
Drive process improvements in the overall logistics process through an in-depth knowledge of the current operational process
Building and maintaining sustainable business relationships amongst stakeholders
Manage external client requirements effectively
Translate client requests into process changes and technological requirements, where necessary
Implement operational and system changes, where required
Conduct viability analysis on client requirements and improvement initiatives and drive completion with the assistance of relevant tech teams
Manage additional business requirements, as needed.

Competencies/Skills

Experience and ability to manage stakeholders at senior levels
Can navigate and influence amidst difficult personalities
Customer service orientated
Organized and can manage projects against timelines
Organized with deliverables and professional at all times
Attention to detail with skills to analyse findings
Ability to track known KPI’s to determine an operational approach hypothesis
Proactive, takes own initiative
Able to prioritise and work under pressure
Dynamic & energetic
Excellent communication skills both verbal and written
Experience managing internal employees, advantageous
Knowledge of P&L basics, advantageous
Knowledge of logistics and transport, advantageous
Managing an external client account, advantageous

Qualifications:

Degree in Logistics, Business, Supply Chain, Engineering or related operational fields and 3 years experience within account management OR Certificate within Logistics, Business, Supply Chain, Engineering or related operational fields and 6 years experience within account management
Operational account management experience required
Strong analytical background
Experience in a corporate or banking environment, advantageous

We seek to employ Extraordinary Minds, people who are:

Experts at DOING, they can not only design but also execute
Analytical, able to use data to make decisions. Letting data decide but not consume
Competitive. Although innovation is important, GREAT requires a lot of work. This does not happen only during business hours
Curious. Always questioning the status quo
Not averse to risk
Business smart. Able to think about problems from a business perspective using technical and product input
Self-directed, taking action based on own initiative
Collaborative
Thorough
User focused, always trying to understand a product from the users' perspective
Able to communicate clearly and not afraid to voice an opinion, no matter how unpopular

Are you an Extraordinary Mind if so come and join us!
You need to be strong in both root cause analysis and driving to action – in other words, you need to be a thinker and a doer, and doing doesn’t happen only during work hours. You need to be passionate about the potential of e-commerce and delivering a world-class customer experience. And, because we operate in a fast-growing, quick-moving environment, we’re looking for someone who is entrepreneurial, thrives under change, and always looks for solutions to do something better and faster. You will be at the cutting edge of developing new concepts for takealot.com. In short, we need you to think like an owner of the business.

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

If you meet the above you are an Extraordinary Mind, so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

APPLY NOW

NATIONAL FRANCHISE COMPLIANCE MANAGER
at takealot.com (View all jobs)
Cape Town
Takealot.com, a leading South African online retailer, is looking for a highly talented National Franchise Compliance & Training Manager to join our Takealot Delivery Team in Cape Town, reporting to the Head of Franchise Network.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

Monitor Compliance: to delivery performance standards within the Franchise Network by establishing and maintaining suitable performance measures, auditing, and procedural management practices in line with Service Level Agreements (SLA’s) to:
○ Continuously improve processes through the development of necessary Standard Operating Procedures (SOP’s) to support efficient Franchise Network operations ○ Develop new SOP’s aligned with the required business and operational evolution ○ Revise and update existing SOP’s according to the changing business and operational practices, maintaining version control practice and electronic filing
○ Ensure that all SOP’s (new and revised) are clearly documented, communicated and successfully implemented throughout the Franchise Network
○ Monitor performance metrics to ensure compliance to SLA measures and track success of optimization changes
○ Collaborate with departmental managers to analyse data from various sources to determine trends and areas of optimization and SLA performance improvement ○ Establish a compliance culture within the Franchise Network through suitable auditing practices and ensuring that underperforming hubs are addressed and actively managed ○Develop and maintain the necessary reporting practices such that (non)compliance can be clearly tracked, easily accessed, or communicated as required
○ Develop and maintain the required reporting channels to support the operational scale (e.g. new billing practices require end-user access to reporting, new procedures require end-user access to operational compliance scores or tracking)
Training: Ensure that suitable training content and initiatives are launched and maintained to equip external stakeholders (Franchisees, hub staff and delivery drivers) are properly equipped to deliver on the Franchise Network goals and requirements:
○ Conduct best practice research of learning practices, learning technologies, learning architectures, policies, procedures, guidelines and legislation related to learning management
○ Manage the development of training content to support the operational needs of the business
○ Analyse and interpret operational strategy, strategic plans/objectives and other project related data in the development of enterprise learning solutions
○ Analyse, design, develop and implement comprehensive and supportive learning management structures, strategies, policies, plans, processes, procedures, tools (eg. dashboards), interventions and programmes to support the Franchise Network
○ Track and manage adherence and compliance to any developed training, new or existing
Headcount Management: Optimally manage the sub-departments headcount to support the Franchise Networks operational execution and process compliance
○ Manage and oversee the Training Manager and execution of focused deliverables by the training team in support to the Franchise Network
○ Manage and oversee the Complaints Team Lead with regards to the coordination and (smooth) processing of internal/Franchise Network complaints, coupled with the necessary reporting requirements to support non-compliance and highlight areas of concern and focus for Franchise Network intervention
○ Able to forecast required headcount, based on volume demands and workload
Financials: Sub-departmental cost management (budget vs actual) for the relevant cost center

Attributes required:

System and process orientated
Understand convenience and basic customer service principles
Customer focused, understanding their needs to make informed decisions
Displays good leadership and promotes team development
Excellent people management and communication skills: has the ability to tailor technical information clearly and concisely to a variety of audiences, including technical and non-technical individuals
Strong at building and maintaining relationships
Organized and professional at all times, focused on attention to detail
Goal orientated: able to determine and maintain focus on strategic objectives and deliverables and execute to a plan
Can work in high pressure environments, putting in additional effort should the business require
Conceptual and analytical thinker, having the ability to identify trends in data to make informed decisions
Strong problem evaluation and solution solving abilities
Strong statistical knowledge
High degree of personal motivation, driven, self-disciplined and resilient
Proactively takes initiative and adaptable to change
Can prioritise effectively when presented with numerous deliverables and working under pressure
Dynamic and energetic
IT or Tech savvy: understand how technology works for business with a passion for learning tools (e-learning technologies, advantageous) and how they can be used to add value and transform remote user learning
Knowledge and experience in instructional design
Knowledge and experience in learning solution development and implementation
Knowledge and experience of learning technologies, learning architecture, learning modes and modalities

Minimum qualification and experience requirements:

Post Matric/Grade 12 Qualification
Bachelor's Degree (preferably in Statistics, Logistics, Business Management, Project Management) would be ideal
3 years management experience within a Compliance and Analytical role with training as a component
Sound operational and execution delivery background
Proficient in Microsoft Office (Excel, Word and PowerPoint) or the Google equivalents
Proven track record of success in delivering against SLA targets and project implementation initiatives
Change management experience
Experience in managing customers and business owners, within a diverse corporate / franchising environment advantageous
Experience in developing subordinate managers advantageous
Logistics supply chain experience advantageous
Zendesk experience advantageous

The working environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it's all in the execution after all.
We love what we do and what we are creating.

We seek to employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

ANDROID SOFTWARE ENGINEER
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Software Engineer (Android Storefront) to join our team. Candidates must reside in South Africa.

Think you’ve been challenged before? Think again!

Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com, and Mr D Food. We like to promote from within: Here’s your chance.

Who’s who in the tech space
This position reports to the Mobile Engineering Manager

Your mission, should you choose to accept it:

Help design, develop and refine new features
Locate and resolve bugs and crashes
Brainstorm new ideas and concepts
Work with teammates on design, code reviews, and estimation

The skills we need:

Be accountable
Creative
Solution oriented
Flexible
Take pride in your work

Qualifications & Experience:

A computer science or engineering degree (or equivalent experience)
At least 2 years of professional experience in native Android written in Kotlin
In the event that you do not have a Bachelor’s Degree or an Advanced Diploma (Computer Science, Mathematics or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 5 years’ of Software Development experience
Strong Computer Science and programming fundamentals.
Full understanding of the Android application and activity lifecycles.
Experience with Fragments.
Appreciation of Android-specific asynchronous processing techniques.
Knowledge of strategies to handle issues related to platform fragmentation, differing screen sizes and multiple OS versions.
Knowledge and Appreciation of Android user experience design patterns.

Additional Desirable Skills

Android Java experience is a bonus.
Any iOS native development experience is a bonus.
Experience with network requests to RESTful APIs using best practice and well known libraries (Retrofit, glide, coroutines).
Experience working with unit test frameworks
Experience with writing UI Automation scripts using Robot Framework.
Experience developing eCommerce apps for retail
Experience working with software development tools including Git, Jira and Confluence.

Let’s talk about life @ Takealot Group

The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
Staff discount. Millions of products across 28 departments. What more could you ask for?
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
Help when you need it most: Confidential counselling, legal support, and financial guidance, for free, anytime, anywhere.
Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
Free parking: No more 5km fun runs to your desk (unless you want to).

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

APPLY NOW

Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D Food. We like to promote from within: Here’s your chance.

Terraform to manage Cloud Infrastructure, Chef to manage virtual servers
Building and deploying systems for metrics, monitoring, and logging
Operations for Kafka, Kubernetes, and more
CI/CD Build Systems to ensure our teams can deploy frequently and safely
Code management and review
Hardening servers, and building security into the platform
Developing automation so we can focus on the hard problems
Implementing features, technology, and processes that move us towards industry best practices, improving on scalability, efficiency, reliability, and security
Responding to incidents and requests

The skills we need

Is passionate about technology, enjoys keeping up to date with the industry
Always learning
Is a team player that can function as an individual
Excellent communication skills
Shows solid reasoning and decision making
Has a deep understanding of database engines
Confident in his/her ability and skills

Qualifications & Experience:

Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 3 years of DataOps experience in a software/technology environment is required.
In the event that a candidate does not have a bachelor’s degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 5 years of DataOps experience in a software/technology environment.
An understanding of computer science fundamentals, including linux and operating systems, networking
Solid grasp of development fundamentals such as data structures and algorithms
Can write code (preferably in Python)
Experience with open source relational database systems (MySQL, PostgreSQL)
Practical experience working with other database systems like BigQuery, Redis and ElasticSearch will be beneficial
Has experience with Kafka, PubSub, or other event-based systems
Has experience with Google Cloud, or another cloud provider (architecture, operations)
Understands cost and implications of scaling
Has experience managing Kubernetes Clusters (certificates, users, kubeadm, kubectl etc.)
Understands networking deeply (tcp/ip, calico/weave, vlans, tcpdump, routing etc.)
Understands Linux deeply (kernel tuning, proc filesystem, cgroups, os scheduling, etc.)
Has experience with Build Systems (Jenkins, Gitlab, Spinnaker)
Has a reasonable understanding of Networking (TCP, UDP, IP)
Has experience with Linux administration (Processes, Networking, Storage, Security)
Has experience with at least one configuration management system (Chef, Puppet, Ansible)
Has experience managing production systems

Let’s talk about life @ Takealot Group

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Staff discount. Millions of products across 28 departments. What more could you ask for?
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
Free parking: No more 5km fun runs to your desk (unless you want to).

SOFTWARE ENGINEER (LOGISTICS)
at takealot.com
South Africa
Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Software Engineer to join our Logistics Engineering team in Cape Town or Johannesburg.
We are an energetic team that is fully responsible for all the systems required to support the Takealot groups delivery network as well as the unique challenges that come with logistics and scale. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow the event driven architecture as well as utilize a graph database to model our delivery network. We are currently working through unique problems in the logistics space and are actively researching the usage of the actor model design pattern and graph traversal optimization.

Think you’ve been challenged before? Think again!

Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D Food. We like to promote from within: Here’s your chance.

Who’s who in the tech space
This position reports to the Software Engineering Manager.

Your mission, should you choose to accept it:

Developing and optimizing systems to manage both parcel and food delivery throughout South Africa
Working with business to improve processes to allow for more efficient deliveries
Researching and defining solutions within the logistic domain
Working predominantly on open source platforms
End to end ownership of solutions

Attributes required:

Solid communication skills
Proactive
Ability to adapt to change
Problem-solver
Solutions-oriented
Willing to learn as well as teach others

Our Tech Stack:

Scala
Play Framework
Angular
Postgres
Kafka
Cassandra DB
Amazon Web Services
Google Cloud
Graphite and Grafana
Git

Qualifications & Experience:

Degree in Computer Science or a similar qualification
At least 3 years of experience in writing robust, efficient production code
Experience with SQL database systems
Experience with development in a Linux environment
Proficient in languages such as Java, Scala, Angular, Python, or C#
Open to diversifying language skill set
In the event that you do not have a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met

Let’s talk about life @ Takealot Group

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Staff discount. Millions of products across 28 departments. What more could you ask for?
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
Free parking: No more 5km fun runs to your desk (unless you want to).

SOFTWARE ENGINEER (PYTHON)
at takealot.com (View all jobs)
South Africa
Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Software Engineer (Python) to join our team.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
Learn: We work with the best of the best, and then some. Code alongside industry leaders and up-skill in record time.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

Who’s who in the tech space
This position reports to the respective team's manager.
As a Software Engineer, you will be someone whose expertise directly translates into the development of robust software in the e-commerce domain. You will have the opportunity to implement best practices to improve existing software and participate in the development of new features. While we don't promote after-hours work as part of the regular workday, we run a 24/7 business with the need to keep systems up and running. Software Engineers are expected to provide after-hours support on a rotational basis to resolve critical system issues.

Your mission, should you choose to accept it:

Design and build solutions to assist our business users, and improve customer experience
Architect and design solutions with your team
Keep up to date with technology trends
Apply creative thought processes to solve complex challenges at scale
Strong focus on making takealot.com the best place to shop at, a happy customer is a repeat customer
Drive for excellence, to help foster a world-class engineering team

The skills we need:

Solutions-oriented, can-do attitude, and high energy
Strong analytical and critical thinking, using data to inform decisions
Ability to dis-aggregate and structure solutions to ambiguous problems
Solid quantitative skills
Ability to interview and interact professionally, with internal and external people
Capability to present ideas succinctly, in writing and verbally
Versatile and with the appetite to learn by doing

Qualifications & Experience:

Bachelor's Degree or Advanced Diploma in Computer Science, Mathematics or Engineering or equivalent experience in software development.
A thorough understanding of computer science fundamentals, including object-oriented design, data structures and algorithms
3 to 5 years experience in a software development role for an intermediate-level position
5 to 10+ years experience in a software development role for a senior-level position
Experience in writing robust, efficient production code
Proficient in a strongly typed language such as Python
Experience with development in a Linux environment
Experience with SQL database systems
Open to diversifying language skill set
Experience in the following will be advantageous:
- MySQL, PostgreSQL, MS SQL
- Memcached, Redis
- Message Brokers, Queues and PubSub systems (e.g. Kafka and RabbitMQ)
- Containerisation (e.g. Docker)
- Orchestration (e.g. Kubernetes)
- GitHub, Travis CI, Jenkins
- AWS, GCP, Azure
- Microservices

Let’s talk about life @ Takealot Group

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Staff discount: Millions of products across 28 departments. What more could you ask for?
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Right tools, right job: Mac or Linux, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?
If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

APPLY NOW

SOFTWARE ENGINEER (SCALA)
at takealot.com
South Africa
Takealot.com, a leading South African online retailer, is looking for a highly talented Software Engineer (Scala) to join our team in Cape Town or Johannesburg.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Think you’ve been challenged before? Think again!

Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

Who’s who in the tech space
This position reports to the Software Engineering Manager.

High Level
We are an energetic team that is fully responsible for all the systems required to support the Takealot groups delivery network as well as the unique challenges that come with logistics and scale. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow the event driven architecture as well as utilize a graph database to model our delivery network. We are currently working through unique problems in the logistics space and are actively researching the usage of the actor model design pattern and graph traversal optimization.

Your responsibilities will include the following:

Developing and optimizing systems to manage both parcel and food delivery throughout South Africa
Working with business to improve processes to allow for more efficient deliveries
Researching and defining solutions within the logistic domain
Working predominantly on open source platforms
End to end ownership of solutions

Attributes required:

Solid communication skills
Proactive
Ability to adapt to change
Problem-solver
Solutions-oriented
Willing to learn as well as teach others

Qualifications & Experience:

A suitable degree or similar qualification
Experience in writing robust, efficient production code
Experience with SQL database systems
Experience with development in a Linux environment
Proficient in a strongly typed language such as Scala, Java or C#
Open to diversifying language skill set
Experience with the following will be advantageous:
- Scala
- Play Framework
- Akka Actors
- React
- Postgres
- Mqtt & Kafka
- Amazon Web Services
- Graphite and Grafana
- Git

Let’s talk about life @ Takealot Group

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Staff discount. Millions of products across 28 departments. What more could you ask for?
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?
If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot Group is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Apply Now

ONLINE FASHION ASSISTANT
at takealot.com
Cape Town
Online Fashion Assistant
Superbalist.com is a fast growing online fashion business based in South Africa. We’re obsessive about our high performance yet collaborative culture, and are looking for Online Fashion Assistants to join our team. We think big, move fast, take ownership and are used to winning. We’re lucky to be surrounded by colleagues who are experts in their field, working together to create a world class brand.
This position reports to the Customer Service Team Leader

Your responsibilities will include:

Delight our customers by proving superb service by responding immediately and professionally to their queries via phone, email, live-chat or support software.
Exceed customer expectations by resolving their questions and fulfilment queries.
Process exchanges and returns efficiently and timeously.
Manage customer expectations in a professional and courteous manner.
Thoroughly and efficiently gather customer information, access and fulfil customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
Work as a team to ensure that the response rate on customer queries is minimized.
Work in a fun, energetic, cool and collaborative environment.
Proactively seeks out information or solves problems in order to delight our customers.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Willingness to work a flexible schedule and occasional overtime when needed.

Requirements

Good command of English (verbal and written)
Typing, phone, and computer navigation skills
Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome.
Accountable and responsible, strong sense of integrity and takes ownership regardless of whose ‘problem’ it is.
Collaborative and mindful of the impact of your actions on the team.
Comfortable working in a fast-paced high-pressure environment and thrive on delivering quality work at hyper-speed.
Competitive: Although innovation is important, GREAT requires a lot of work.
Computer literate and tech savvy – exceptional typing and computer navigation skills.
Curious and Teachable: Always questioning the status quo, hungry for knowledge and experience no matter what you already know.
Customer obsessed and knows what it means to deliver an exceptional service.
Emotionally resilient and comfortable with ambiguity and constant change.
Excellent written and verbal communication skills in English.
Smart: Able to identify the root cause of a problem and find a solution
Internet requirements: dedicated capped Wi-Fi
Home environment free from background noise where you can connect the equipment directly to the router/modem via Ethernet cable

Qualifications

National Senior Certificate or Higher
Minimum of 6 -12 months customer service experience

The Environment:
Superbalist.com is a fast-growing e-tailer priding ourselves on WOW-ing our customers with the customer service provided by our customer service team. The team delights our customers with their personalised concierge service and technical support over multiple channels. As the face of our brand, they are friendly, professional and committed to delivering a superior customer experience that keep our customers coming back.

We’re looking for people who:

are decisive
are continuously learning & improving
think big
are proactive
obsess about the customer and the customer experience
are accountable
collaborate
are trustworthy, approachable and open minded
simplify processes and solve complexity

If that sounds exciting to you, then you may be right for Superbalist, and ready to help us build SA’s biggest and best fashion retailer.

I acknowledge that if I have a personal information access request or a deletion request in terms of the Protection of Personal Information Act, that request can be sent to hr@takealot.com

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

APPLY NOW

FINANCIAL ACCOUNTANT (TAKEALOT DELIVERY TEAM)
at takealot.com (View all jobs)
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Financial Accountant (TDT) to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people to join us. We offer a market related package and a great work environment with a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.
This role reports to the Financial Manager - Logistics.

Your responsibilities will include:

Serve as a finance business partner to the Takealot delivery team and Takealot insurance team
Supports the co-ordination and preparation of Takealot Logistics budgets and financial forecasts and actual vs budget cost tracking
Recommendation and Implementation of financial processes, improvement measures and Internal Control procedures.
Develop and document business processes and accounting policies to maintain and strengthen internal controls
Continuous improvement of TDT and insurance reporting, automation of reporting and building robust financial models and processes that aid decision making
Analyse and identify data sets required to support model tracking
Engage with different business stakeholders on project initiatives, costs analysis etc.
TDT month end reporting. Prepare monthly management accounts and cost centre reports (Actual vs. Budget) and distribute to stakeholders. Reporting on variances, performance indicators, trends and financial ratios
Preparing & reviewing of monthly B/S recons
Monitor, prepare and report on capital expenditure (Actual vs Budget, Capex Utilisation and Return on Investment) per project
Monitor all delivery costs and volumes, investigate variances
TDT expense and cost centre allocation and purchase order approval management and tracking
Maintaining insurance register
Managing junior staff

Attributes required:

Good communication skills, interpersonal skills
Work under pressure
Accuracy and attention to detail
Deadline driven
Problem solving skills

Qualifications and Experience:

B.Com (Hons) / B. Com (Logistics) / B. Com (Finance)
CA(SA) / CIMA beneficial
3-5 Years’ Experience in a similar role / environment (ideally within Supply chain)
Advanced Excel and Google Sheet skills

The Environment:

Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
We are short on ego and high on output
We are doers and not only thinkers, it’s all in the execution after all
We love what we do and what we are creating

We seek to Employ an Extraordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

Content Producer (E-Learning)
at takealot.com
Cape Town

takealot.com, a leading South African online retailer, is looking for a highly talented Content Producer (E-Learning) to join our team in Cape Town. You will have responsibility for the creation, design and maintenance of communication content targeted at Takealot’s third party merchants.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position will report to the Junior Product Manager.

Your responsibilities include:

Conceptualising, creating and maintaining training, education & communication content targeted at Takealot’s third party merchants - this includes content to educate merchants on the use of Takealot’s systems, business processes and growth opportunities
Developing content on many channels, using a variety of software tools (e.g. email, recorded videos, onsite communication, webinars, presentations)
Developing content for multiple audiences
Researching and keeping the team abreast of competitor trends and best practices with regards to communications
Work with a variety of stakeholders across the business, including technical Product Managers and commercial teams
Give input into and execute on a merchant communication plan designed to deliver on driving defined metrics (e.g. user adoption of a new system feature)
Gain a deep understanding of business processes linked to the relevant content subject matter
Adhere to design processes and standards
Manage the roll out of any new content

Attributes required:

Good understanding of digital design and communication principles
Top of the class English written communication and creative copy writing skills
An ability to translate a communication brief into effective copy across multiple touch points in a way that resonates with the relevant audience
Highly organised and efficient, with an ability to work towards and meet tight deadlines
Creative mindset – you must have the ability to work across different media and quickly grasp new communication tools
Versatile and with the appetite to learn by doing
Knowledge and experience of working with email, video other digital communication tools (advantageous)·
Experience in creating content for tech Product development (advantageous)

Qualifications and Experience:

A minimum of 2+ years working in E-learning / Copywriting / Content production and/or related Digital Communications
Bachelor’s Degree in Communications, Copywriting and/or English language
Experience in an e-commerce environment (Advantageous)
LMS experience (advantageous)

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extraordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

AUTOMATION PROJECT MANAGER
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Automation Project Manager to join our Supply Chain Development team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
Reporting to the Automation Engineer.

Your responsibilities will include:

Designing and implementing mechanization infrastructure to either support the business growth or bring optimization to an existing process
Procurement of equipment to support operations and processes
Ability to draft request for proposal (RFP) documents
Analysing and implementing new automation within the distribution center operations, under the guidance of the Automation Applications Engineer
Management and control of costs for specific projects
Supplier engagement and management in accordance with contractually agreed terms
Stakeholder engagement with Operational staff

Attributes required:

Excellent problem-solving skills
Understanding of Distribution Centre purpose, function and operation at a detail level
Responds quickly to changing situations and works well under pressure.
Logical thinker.
Strong attention to detail.
Good interpersonal skills - works well with others, able to motivate a complex team with diverse skills
Focused, self-motivated and target driven; determined to succeed.
Self-starter able to initiate new projects
Strong communication skills
Strong technical knowledge of systems, electrical and mechanical components
Excellent project management skills, both planning and document control
Working knowledge of complex automation projects
Working knowledge, and experience with, PLC implementation and programming (Siemens preferred)

Qualifications:

Engineering qualification - Bachelor’s Degree in Mechatronics, Electrical or Mechanical Engineering
Minimum 3 years’ experience in similar role
Previous experience in design and execution of production plants, mining infrastructure or process automation equipment.
Working knowledge of PLC control and programming is a requirement
Previous experience in a project space in Distribution Centres, production environment or warehousing on a large scale with complex operations would be advantageous

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it's all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

APPLY NOW

INBOUND OPERATIONS COORDINATOR
at takealot.com
Cape Town
Takealot.com, a leading South African online retailer, is looking for a highly talented Inbound Operations Coordinator to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

Supporting the department across all required administrative and coordinative functions and duties in line with SOPs, policies, & procedures.
Supporting the customer service & buying teams in resolving:
Customer order queries;
Complaints and associated resolution, including root cause analysis;
Supplier delivery issues & queries.
Ensuring customers receive their orders on time, according to expectations, and that they are proactively updated and communicated to on the status and any changes to their orders.
Management of all assigned Inbound queries
Processing created purchase orders on time, tracking these orders, and managing suppliers and delivery to ensure stock availability and delivery date
Continuous follow-up on all orders to identify unconfirmed and late shipments impacting customer orders.
Managing IBTs, responding to stock availability & supplier delivery issues and liaising with the distribution centers to ensure customers receive orders on time.

Attributes:

Solutions-oriented, can-do attitude; self-motivated
Strong organisational & prioritisation skills
Attention to detail
Excellent communication skills, both written and spoken
Ability to interact with internal & external stakeholders at all levels
Comfortable with change and excellent team player
Comfortable with learning and adapting to new systems

Qualifications:

Matric
3 years relevant industry experience
Competency in MS Office packages
Relevant tertiary qualifications a plus

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

BUSINESS ANALYST
at takealot.com
Cape Town
We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people to join us. We offer market-related benefits, a great work environment and a promise that you won’t get bored, as long as you are prepared for a challenge and want to build something great.
The successful candidate will possess a passion for data, planning, forecasting and supply chain optimisation. Candidates should have a balance between exceptional analytical skills (understanding the relevance of data in effective decision making) and the ability to interpret analysis output (what does it mean and how can it be used to solve real business problems).
The position reports to the Supply Chain Planning Manager and has no direct reports.

Your responsibilities will include:

Manage the supply chain and replenishment planning/order for a portfolio of products.
Identify ideal fulfilment models for products within departments and divisions based on sales plans, etc. Manage within the Planning tool
Act as key stakeholder responsible for planning integration between Supply Chain and other business units,
On-going alignment with portfolio departments on the stock cover and related issues
Using Various tools to Build Business Dashboards and conduct analysis for business optimisation
Providing high-quality analysis and analytics to the Supply Chain and retail teams on portfolio
Bridging the gap between problems cases and data, from multiple data inputs and systems
Lead requirements elicitation workshops with stakeholders to define high-level business requirements
Assist stakeholders to prioritize the requirements
Plan and lead workshops with stakeholders and technical resources to elicit detailed (low-level) functional requirements
Collaborate with technical lead and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
Project manage the implementation of selected project initiatives.

Attributes:

Creative and practical problem-solving skills. Solution-oriented.
Fast learner and ability to thrive in a dynamic and fast-paced environment
Good communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences.
Strong prioritisation & organisational skills
Systems thinker with the ability to understand and break down complex problems and relationships
Understanding of Supply Chain networks and business acumen
Attention to detail with a curious mind
Keen interest in data with the ability to apply it in the context
High proficiency with analysis, BI and modelling tools
Proficiency with data manipulation tools such as Excel, SQL, Power BI, Bord, Knime and R-studio high
Be the liaison between the business, BI and the engineering team on various Programmes
Comfortable with change and excellent team player

Qualifications and Experience:

Bachelor's Degree in Engineering, BCom Commerce or similar degree.
High level of proficiency with MS Office packages with proven advanced proficiency in Excel
Minimum of 3 years experience in Supply Chain, analytics, and/or planning in relevant industries.
Competence in SQL or other database software is Prefered
Experience with Building Data visualisations (PowerBI, Tableau< Looker) is preferred
Experience in the retail industry is beneficial

The Environment:

com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

INDUSTRIAL ENGINEERING GRADUATE
at takealot.com
Cape Town, Western Cape, South Africa, Johannesburg, Gauteng, South Africa
takealot.com, a leading South African online retailer, is looking for highly talented Industrial Engineer Graduates to join our Supply Chain and Logistics Team in Cape Town and Johannesburg.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Responsibilities:

To learn about the Takealot Group by assisting in the Supply Chain department
Incumbent will be working closely with our Industrial Engineer team to conduct research, capture data, involved in current and upcoming projects
Ad hoc tasks assigned by the manager

Attributes:

Problem solving skills
Excellent verbal and written communication skills
Cope well under pressure
Ability to multitask

Qualifications:

Bachelor of Engineering (major in Industrial Engineering)

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it's all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

APPLY NOW

FRANCHISE MANAGER - GAUTENG
at takealot.com (View all jobs)
Johannesburg
takealot.com, a leading South African online retailer, is looking for a highly talented Franchise Manager to join our Gauteng Team.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

Assisting in the setting up of SOP’s for all clients across the delivery platform
Constantly monitor and upgrade SOP’s where necessary
Train and set up new franchises
Train SOP’s at a franchisee level
Set and maintain service levels of franchises
Adherence of franchisees to branch blue print and franchise agreement
Set and manage KPI’s at franchise level
Regular audits to assess & measure performance
Travelling locally in and around an allocated region, as well as travelling to allocated regional branches quarterly
Driving the company policies, procedures and brand standards through regular auditing processes
Train & guide franchisees towards improved business operations, act as a consultant to the franchisee to drive business success
Assist franchisees in the training of their employees
Monitoring & measuring branch performance and productivity against SLA’s through system checks and reports
Presenting solutions to solve problems to help drive the momentum & success of the franchisees business
A FM must be the ‘protector of the brand’ at all times, working towards brand recognition and business growth

Qualifications & Experience:

Grade 12 or equivalent
Diploma or equivalent
3 years in a supervisory/management position
Microsoft Office experience in word, excel & PowerPoint
Training experience will be beneficial
Operational experience managing national or regional operations
Previous hospitality/retail franchise working experience will be to your advantage
Previous experience in the logistics industry is not required
Proven track record in delivery and execution
IT or tech savvy will be advantageous

Attributes required:

High energy, self-starter
Execution bias
Understand how technology works for business
Project management
System and process orientated
Attention to detail while still seeing the bigger picture
Understand convenience and customer service
Strong analytical and critical thinking, ability to use data to make informed decisions, identify the root cause and resolve problems
Comfortable with change and an excellent team player
Low on ego, high on delivery and execution
Organization & sound communication will be key success factors of a FM

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

MR D - FRANCHISE COMPLIANCE COORDINATOR
at takealot.com (View all jobs)
Johannesburg
takealot.com, a leading South African online retailer, is looking for a highly talented Franchise Compliance Coordinator to join our Johannesburg Team.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

Monitor and report on franchise and driver performance and operational compliance in the field
Gain contextual understanding of the operational levers involved in driving performance, both regionally and branch-specific
Train and inform SOP’s at a franchise level (Managers, Drivers), and identify non-compliance as necessary to senior management
Assist in the continued improvement of SOP’s for all clients across the delivery network
Maintain service levels of franchises according Service Level Agreements and able to implement corrective measures operationally within service hubs, as related to further business strategies aligned with the Head Office and operational teams
Monitor and report on branch adherence to franchise agreements and key performance indicators (KPI’s)
Manage and work to improve weekly KPI’s at franchise level
Conduct regular audits to assess & measure performance and compliance
Travel locally in and around an allocated region, as well as to allocated regional branches as required as part of your weekly deliverables
Address key branch tracking metrics in regional driver growth with the franchise management teams and compiling weekly reports to feedback and address
Address key branch tracking metrics in regional performance management with the franchise management teams and compiling weekly reports to feedback and address
Address key branch tracking metrics in regional complaints and branch-customer satisfaction with the franchise management teams and compiling weekly reports to feedback and address

Attributes required:

High energy, self-starter
Project management and ability to prioritize focus according to set deliverables is critical
Auditing SOP compliance
Execution oriented and operationally pragmatic
Understand how technology works for business
Hands-on field and operational experience
System and process-orientated
Attention to detail while still seeing the bigger picture
Understand convenience and customer service
Comfortable with change and able to engage with colleagues to assess and refine approach
Low on ego, high on delivery and execution; but able to network effectively and garner cooperation and collective buy-in from key clients and business owners
Organization & sound communication will be key success factors of a Compliance supervisor (Franchise)

Qualifications & Experience:

5 years experience in a client-facing role in an operational environment or similar
Proficient in Microsoft Office (word, excel & PowerPoint)
Proven track record in operational delivery and execution
Operational experience managing an outlet, hub or a restaurant will be advantageous
Previous hospitality/retail franchise working experience will be advantageous
Training experience in an operational setting will be advantageous
IT or tech savvy will be advantageous
Field-based work experience
Previous experience in the logistics industry is not required

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it's all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extraordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D Food. We like to promote from within: Here’s your chance.

Terraform to manage Cloud Infrastructure, Chef to manage virtual servers
Building and deploying systems for metrics, monitoring, and logging
Operations for Kafka, Kubernetes, and more
CI/CD Build Systems to ensure our teams can deploy frequently and safely
Code management and review
Hardening servers, and building security into the platform
Developing automation so we can focus on the hard problems
Implementing features, technology, and processes that move us towards industry best practices, improving on scalability, efficiency, reliability, and security
Responding to incidents and requests

The skills we need

Is passionate about technology, enjoys keeping up to date with the industry
Always learning
Is a team player that can function as an individual
Excellent communication skills
Shows solid reasoning and decision making
Has a deep understanding of database engines
Confident in his/her ability and skills

Qualifications & Experience:

Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 3 years of DataOps experience in a software/technology environment is required.
In the event that a candidate does not have a bachelor’s degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 5 years of DataOps experience in a software/technology environment.
An understanding of computer science fundamentals, including linux and operating systems, networking
Solid grasp of development fundamentals such as data structures and algorithms
Can write code (preferably in Python)
Experience with open source relational database systems (MySQL, PostgreSQL)
Practical experience working with other database systems like BigQuery, Redis and ElasticSearch will be beneficial
Has experience with Kafka, PubSub, or other event-based systems
Has experience with Google Cloud, or another cloud provider (architecture, operations)
Understands cost and implications of scaling
Has experience managing Kubernetes Clusters (certificates, users, kubeadm, kubectl etc.)
Understands networking deeply (tcp/ip, calico/weave, vlans, tcpdump, routing etc.)
Understands Linux deeply (kernel tuning, proc filesystem, cgroups, os scheduling, etc.)
Has experience with Build Systems (Jenkins, Gitlab, Spinnaker)
Has a reasonable understanding of Networking (TCP, UDP, IP)
Has experience with Linux administration (Processes, Networking, Storage, Security)
Has experience with at least one configuration management system (Chef, Puppet, Ansible)
Has experience managing production systems

Let’s talk about life @ Takealot Group

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Staff discount. Millions of products across 28 departments. What more could you ask for?
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

APPLY NOW

FLEET AND DRIVER MANAGER
at takealot.com
Cape Town
takealot.com, a leading South African online retailer, is looking for a highly talented Fleet and Driver Manager to join our Supply Chain Team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
The Fleet and Driver Manager is responsible for overseeing all aspects of the Takealot Logistics division’s own as well as any leased fleet, quality standards, prices and regulatory compliance, and vehicle and driver management. The role incumbent has the overall responsibility to ensure all vehicles meet all necessary Road Traffic regulations as well as DQSP requirements at all times and to monitor and minimise the number of down days of vehicles. He/ She must coordinate and ensure routine repairs and maintenance of all vehicles
within their maintenance agreements and or service schedules and is also responsible for all maintenance administration records for routine maintenance and repairs of all vehicles.
Position will report to: General Manager

Responsibilities

Full control and accountability of the regional fleet
Fleet management and optimization
Fleet and driver capacity planning
Management of Insurance of the fleet which includes, liaison with insurance company and claim management
End to end monitoring of the systems and drivers
Continuous process improvement
Develop, monitor and improve KPI’s
Breakdown and Accident Response
Quality standards, process and regulatory compliance
Vehicle and Driver Management
Equipment maintenance
Health and safety controls administration and reporting
Team management, leadership and mentoring
Cost control

Qualifications and Experience

Matric
Degree/Diploma in Supply Chain Management or related qualification is desired but not required
5 years proven management experience
Previous experience in the logistics industry
Previous experience interacting with technical teams
Good mechanical aptitude and technical knowledge

Attributes required:

High energy, self-starter
Execution bias
Understand how technology works for business
Project management
System and process orientated
Attention to detail while still seeing the bigger picture
Understand convenience and customer service
Strong analytical and critical thinking, ability to use data to make informed decisions, identify the root cause and resolve problems
Comfortable with change and an excellent team player
Low on ego, high on delivery and execution
Organization & sound communication will be key success factors of a FM

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

DISTRIBUTION CENTRE MANAGER: OUTBOUND
at takealot.com
Cape Town Warehouse
takealot.com, a leading South African online retailer, is looking for a highly talented Distribution Centre Manager: Outbound to join our Supply Chain team in Cape Town Warehouse
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
The position reports to: General Manager: Operations

Your responsibilities may include:

Overall management and coordination of all warehousing function in the Outbound area.
Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimize costs and maximize working capital.
Responsible for efficiently managing all aspects of stock handling from picking stock orders to shipping and dispatching of parcels and associated processes
Ensure daily, weekly and monthly planning is done for all Outbound operations including but not limited to, resource planning, departmental organisational design, relief planning, seasonal planning and manage adherence to plans.
Effective management of housekeeping including but not limited to frequent engagement with OHS Officer, design, implementation and audit of departmental standards in accordance with business objectives.
Management of resources to be effective and efficient at lowest cost and according to changing needs
Effective leadership and direction for the operations team through involvement and communication to deliver on the relevant key business drivers.
Manage customer liaison process and ensure that Outbound queries are resolved timeously and exception trends are addressed and resolved.
Ensure that warehouse space, equipment and warehouse flow is optimized and that future warehouse requirements are planned.
Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives.
Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures.
Assert and drive accountability in all levels of staff
Ensure that all business processes, procedures and job profiles are documented, updated and communicated to staff.
Management reporting in terms of operational performance, productivity, stock control and budgets.
Participate in annual budget process and long term planning; control monthly operational costs to stay within budget.
Efficient and safe operation of DC automation systems
Cost effective and accurate use-, forecasting- and procurement of packaging consumables in line with budget plans and volume projections.
Manage projects according to stipulated time frames.
Liaising and negotiating with suppliers where required
Conform to all Health, Safety and Environmental (HSE) standards and legislation as set out by the business and the OHS Act
Drive continuous improvement measures within your department
Engagement with internal stakeholders including but not limited to, national operations, human resources, risk & security and other relevant support functions

Qualifications and attributes:

Bachelor’s degree / National Diploma in Business, Engineering, Supply Chain or Logistics required.
8-10 years’ experience in Supply Chain Operations
5 years’ experience in operational project management,
5+ years’ experience in directly managing people to deliver continuous improvement (Lean principles, 5S, multiskilling, cost saving drives)
Proven track record of successfully implementing operational best practices in a distribution and warehousing environment.
Strong verbal and written communications skills.
A structured and disciplined management style.
Ability to motivate and inspire others
Strong problem solving skills.
Self-starter with high energy levels.
Well-developed business and operational acumen.
Must be analytically minded and able to find and use data to inform decision making.
Ability to work under pressure with strict deadlines
Good attention to detail (imperative)
Strong Customer Service orientation Goal orientated and motivated to succeed;
Dynamic individual with proven experience in delivering change and innovative solutions.
Preferred experience:
- Fast paced environment
- E-commerce experience (preferable)
- Fine picking experience
- ERP systems knowledge
- Experience in working with budgets and cost analysis.
- LEAN or continuous improvement
- Performance management skills –knowledge of Industrial Relations and practices
- Strong financial acumen

Hours

Candidates must be flexible to work weekends and/or overtime regularly. Night shift during peak months might be required.

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

APPLY NOW

DC CHAMPION
at takealot.com
Johannesburg Warehouse
takealot.com, a leading South African online retailer, is looking for a highly talented DC Champion to join our team at the Johannesburg Warehouse.
We are a young, dynamic, hyper growth company looking for smart, creative, hard- working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
Reporting to the Department Manager – Outbound

Your responsibilities will include:

Ensure that the department is well organised and controlled to sufficiently support the goals of the business
Implement improvement processes and maintain procedures and systems to minimise costs and maximise working capital
Ensuring all work areas are clean and tidy and safe for staff to work in (Housekeeping)
Evaluate daily operational reports to ensure key critical areas of the department are controlled and any discrepancies addressed and resolved.
Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.
Ensure that all processes are completed on the same day. Daily planning with line Managers
Oversee the DC Assistants and motivate attention to detail, for constant accuracy and turn-around times.
Assist with managing outputs within the department. Maintaining quality and quantity of work.
Assist to maintain FIFO of tasks within the department.
Ensure escalated daily operational queries from team are resolved timeously
Conduct daily group meetings and escalate any issues arising from it.
Shift work when required.
Understand all the aspects and processes related to Inbound.

Attributes required:

Have a detailed understanding of warehouse management systems
Problem solving skills required
Possess excellent verbal and written communication skills for a demanding and customer focused working environment.
Possess excellent personal organisation and business administration skills in accordance with modern best practice methods.
Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality.
Possess the willingness to learn, improve and adapt.
Good team player, hard worker, willing to be flexible with a positive attitude Must be able to work as part of a multi-cultural team
Must be able to train staff

Qualifications:

Matric/ Grade 12 or equal qualification
Tertiary qualification advantageous
Have proven relevant experience in Picking, Packing, Receiving, Supplier Collects and Inventory (in applicable departments within the DC)
4-5 years warehouse experience
2 years supervisory experience/exposure would be advantageous

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it's all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

I acknowledge that if I have a personal information access request or a deletion request in terms of the Protection of Personal Information Act, that request can be sent to hr@takealot.com

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

APPLY NOW

DC OPERATIONS TRAINER
at takealot.com
Johannesburg Warehouse
takealot.com, a leading South African online retailer, is looking for a highly talented DC Operations Trainer to join our Supply Chain team in Johannesburg DC.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the DC Project Manager.

Your responsibilities include :

Leads operations training for new and current employees
Tracks employee progress and assists in analysing training program effectiveness
Collaborate with the DC leadership team to identify staff training and development needs for improved performance and provide resources and trainings to meet those needs.
Assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality, timeliness, and efficiency
Conduct on-the-job training and employee orientation including Safety Methods Training and Production Standards for company employees in the Operations department
Demonstrate, train and enforce Operational “Best Practices”
Assist supervisors and management staff with people development.
Identify areas that need the most improvement and report to supervisor for quality enhancement
Drive and implement a multi skilling program
Assist with annual performance review
Assist in rolling-our the company training program ( my academy)
Ensure SOP are adhered to
Routinely audit Operational SOP
Develop training material for new equipment and processes
Train and support the understanding of operational KPI
Works on ad hoc projects and events.
Preparation of management reports
Collaborate with project and operations managers
Design, implement, and train on newly designed processes
Constant engagement with the workforce on the operational floor to evaluate SOP adherence and training requirements

Qualifications and experience:

Degree/Diploma in HR / Supply Chain / Operations management / Industrial engineering or similar
3-5 years field experience in staff training / staff development
Experience in BEST OPERATING PRACTICES
Experience in Continuous improvement / Six Sigma
Strong People management affinity
Warehousing and FMCG experience beneficial
WMS systems experience beneficial

Skills required :

Solutions-oriented, can-do attitude; self-motivated
Excellent communication skills, both written and spoken
Comfortable with change and excellent team player
Comfortable with learning and adapting to new systems
Experience in the management of staff
Strong administration skills
Computer Literate (Intermediate to Advance Excel skills, PowerPoint presentations skills, MS Word, Microsoft Outlook and Microsoft Project Management)

The Environment

Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

SITE AND SERVICES MANAGER
at takealot.com
Johannesburg
takealot.com, a leading South African online retailer, is looking for a highly talented Site and Services Manager to join our Supply Chain team in Johannesburg Warehouse.
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

The position reports to: General Manager: Operations
Your responsibilities may include:

Making active decisions on fault legitimacy, including scrutiny of quotations and sign-off of services rendered
Will be the line of contact for building infrastructure backup system such as generator, UPS, (24/7 availability)
First line of contact with the land lord and/or any representative
Oversees maintenance, improvement and long-term planning development, including major building renovations and rehabilitation projects
Prepares information for review and discussion with Management and other staff to select vendors
Leads and manages facility projects to ensure best utilization of space, resources and safety for all employees
Coordinates office improvements including day-to-day facility operations and critical systems such as, electrical, lighting, plumbing and conference room equipment
Performs routine maintenance and repair tasks such as painting walls, replacing light bulbs, installing A/V equipment, etc., as needed
Oversees the administration of contactor work (e.g. janitorial, building contractors, landscaping, gardening)
Tracks and executes facility and maintenance expense budgets
Assures compliance with all applicable laws and codes related to facilities including OHSA, ISO and city ordinances
Reconciles and tracks third-party invoices and expenses
Maintains records and vendor documents, such as contracts, service records and warranty information
Ensures location and employees are in compliance & works with employees to identify issues and to resolve within the expected and agreed parameters
Maintain a presentable facility and property at all times
Supervising sub-contracted staff
Building and grounds maintenance
Manage cleaning/hygiene suppliers and contracts
Catering and vending management, including the management and upkeep of Canteen facility
Utilities and communication infrastructure

Qualification and Attributes

Grade 12
Diploma or certificate in Facility Management
8 or more years of related work and knowledge, required
Must understand and be able to manage power systems, IT cabling, basic construction, alarm systems, Gardening Maintenance, etc.
Solutions-oriented, can-do attitude; self-motivated
Strong organizational & prioritization skills
Attention to detail
Excellent communication skills, both written and spoken
Ability to interact with internal & external stakeholders at all levels
Comfortable with change and excellent team player
Comfortable with learning and adapting to new systems
Be able to work in a pressured environment.
Be able to complete tasks quickly & efficiently.
Be willing to go the extra mile

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!
Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Thank you for applying.
Your application has been received and if there is a fit, someone will be getting back to you. Should you not hear from us within 2-4 weeks, please see your application as unsuccessful.

Please note that if you have a personal information access request or a deletion request in terms of the Protection of Information Act, that request can be sent to hr@takealot.com.

Takealot Group Talent Team.

APPLY NOW

DISTRIBUTION CENTRE PLANNER
at takealot.com
Johannesburg Warehouse
takealot.com, a leading South African online retailer, is looking for a highly talented Distribution Centre Planner to join our Supply Chain Team in Johannesburg Warehouse.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
The position reports to the National Planning and Procurement Manager.

Your responsibilities will include:
Financial reporting:

Prepare DC monthly income statement
Prepare DC month end journals to ensure all cost allocated accurately
Prepare cost variance analysis
Process all DC invoices for payment and maintain a real time overview of expenses versus budget
Participate in annual budget process and long-term planning
Maintain the purchase order tracking tool to control all expenses to align with approved budget
Prepare and present reports/dashboards on trends, issues and solutions

Planning: Workforce Management

Develop and maintain monthly, weekly, daily staff plans and schedules
Calculate resource requirements for the DC
Coordinate temporary staff requirements in line with approved DC plan
Propose cost reduction initiatives while maintaining productivity.
Manage and maintain the relationship with Temporary Employment Services providers.
Hold regular meetings to align and engage all departmental managers to the approved plan
Maintain and update SOPs to align with current business practice
Manage and escalate weekly/monthly exceptions against planned outputs and timelines

Procurement:

Design and manage internal and external processes, standards and SLAs
Procure all consumables in line with the agreed plans and schedules, place orders and process all documentation
Procure packaging materials in line DC with requirements
Manager the relationship with current suppliers and co-ordinate the purchase order processing and delivery of goods and services.
participate in RFP and RFQ for DC resource and service requirements

DC Administration:

Responsible for the DC administration
Provide data driven insights and recommendations to improve workforce efficiency and quality
Develop continuous improvement initiatives to increase efficiency, productivity and customer services.
Coordinate and report on Zendesk ticket resolution

Qualification and experience

BCom or Btech Accounting/Cost Accounting/Logistics
Minimum 5 years relevant experience within DC operations
People management experience
Previous experience with WMS systems such as Oracle, SAP, Logfire or similar
High level of proficiency with MS Office packages
Previous experience in mini project management advantageous
Comfortable with change and excellent team player
Comfortable with learning and adapting to new systems
Own Transport preferable

Skills and Attributes

Analytical, good organiser and facilitator
Ability to influence people, consult and facilitate
Solutions-oriented, can-do attitude; self-motivated
Attention to detail
Excellent communication skills, both written and spoken
Comfortable with complexity and adapting
Tolerant to pressure, and a fast paced environment
Stakeholder engagement across all levels
Ability to respectfully and professionally challenge status quo

APPLY NOW

To learn about the Takealot Group by assisting in the Supply Chain department
Incumbent will be working closely with our Industrial Engineer team to conduct research, capture data, involved in current and upcoming projects
Ad hoc tasks assigned by the manager

Attributes:

Problem solving skills
Excellent verbal and written communication skills
Cope well under pressure
Ability to multitask

Qualifications:

Bachelor of Engineering (major in Industrial Engineering)

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it's all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

APPLY NOW

FRANCHISE MANAGER - KIMBERLEY
at takealot.com
Kimberley
takealot.com, a leading South African online retailer, is looking for a highly talented Franchise Manager to join our Kimberley Team.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

Assisting in the setting up of SOP’s for all clients across the delivery platform
Constantly monitor and upgrade SOP’s where necessary
Train and set up new franchises
Train SOP’s at a franchisee level
Set and maintain service levels of franchises
Adherence of franchisees to branch blue print and franchise agreement
Set and manage KPI’s at franchise level
Regular audits to assess & measure performance
Travelling locally in and around an allocated region, as well as travelling to allocated regional branches quarterly
Driving the company policies, procedures and brand standards through regular auditing processes
Train & guide franchisees towards improved business operations, act as a consultant to the franchisee to drive business success
Assist franchisees in the training of their employees
Monitoring & measuring branch performance and productivity against SLA’s through system checks and reports
Presenting solutions to solve problems to help drive the momentum & success of the franchisees business
A FM must be the ‘protector of the brand’ at all times, working towards brand recognition and business growth

Qualifications & Experience:

Grade 12 or equivalent
Diploma or equivalent
3 years in a supervisory/management position
Microsoft Office experience in word, excel & PowerPoint
Training experience will be beneficial
Operational experience managing national or regional operations
Previous hospitality/retail franchise working experience will be to your advantage
Previous experience in the logistics industry is not required
Proven track record in delivery and execution
IT or tech savvy will be advantageous

Attributes required:

High energy, self-starter
Execution bias
Understand how technology works for business
Project management
System and process orientated
Attention to detail while still seeing the bigger picture
Understand convenience and customer service
Strong analytical and critical thinking, ability to use data to make informed decisions, identify the root cause and resolve problems
Comfortable with change and an excellent team player
Low on ego, high on delivery and execution
Organization & sound communication will be key success factors of a FM

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING

Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D Food. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the Data Platform Engineering Manager
Our DataOps Team is focused on delivering value faster by creating predictable delivery and change management of data, data models and related artifacts. DataOps uses technology to automate the design, deployment and management of data delivery with appropriate levels of governance, and it uses metadata to improve the usability and value of data in a dynamic environment. Takealot is growing quickly, which brings a number of unique and interesting challenges. Data is growing quickly within the organization, and there is a lot of opportunity to shape the tools, technologies and culture of data in the company.

Your mission, should you choose to accept it:

Terraform to manage Cloud Infrastructure, Chef to manage virtual servers
Building and deploying systems for metrics, monitoring, and logging
Operations for Kafka, Kubernetes, and more
CI/CD Build Systems to ensure our teams can deploy frequently and safely
Code management and review
Hardening servers, and building security into the platform
Developing automation so we can focus on the hard problems
Implementing features, technology, and processes that move us towards industry best practices, improving on scalability, efficiency, reliability, and security
Responding to incidents and requests

The skills we need

Is passionate about technology, enjoys keeping up to date with the industry
Always learning
Is a team player that can function as an individual
Excellent communication skills
Shows solid reasoning and decision making
Has a deep understanding of database engines
Confident in his/her ability and skills

Qualifications & Experience:

Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 3 years of DataOps experience in a software/technology environment is required.
In the event that a candidate does not have a bachelor’s degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 5 years of DataOps experience in a software/technology environment.
An understanding of computer science fundamentals, including linux and operating systems, networking
Solid grasp of development fundamentals such as data structures and algorithms
Can write code (preferably in Python)
Experience with open source relational database systems (MySQL, PostgreSQL)
Practical experience working with other database systems like BigQuery, Redis and ElasticSearch will be beneficial
Has experience with Kafka, PubSub, or other event-based systems
Has experience with Google Cloud, or another cloud provider (architecture, operations)
Understands cost and implications of scaling
Has experience managing Kubernetes Clusters (certificates, users, kubeadm, kubectl etc.)
Understands networking deeply (tcp/ip, calico/weave, vlans, tcpdump, routing etc.)
Understands Linux deeply (kernel tuning, proc filesystem, cgroups, os scheduling, etc.)
Has experience with Build Systems (Jenkins, Gitlab, Spinnaker)
Has a reasonable understanding of Networking (TCP, UDP, IP)
Has experience with Linux administration (Processes, Networking, Storage, Security)
Has experience with at least one configuration management system (Chef, Puppet, Ansible)
Has experience managing production systems

Let’s talk about life @ Takealot Group

The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
Staff discount. Millions of products across 28 departments. What more could you ask for?
Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
Free parking: No more 5km fun runs to your desk (unless you want to).

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