WESTERN CAPE DEPARTMENT OF SOCIAL DEVELOPMENT

 
REQUIREMENTS: Formal tertiary qualification in Social Work (e.g. Bachelor of Social Work) that allows professional registration with the SACSSP; Registration with the SACSSP as a Social Worker; A minimum of 7 years appropriate experience in social work after registration as Social Worker with the SACSSP; A valid code B driving licence. Competencies: Knowledge of the following: Social work services and human behaviour; Analytical, diagnostic, assessment tools, evaluation methods and processes; Personnel Management and practices; Supervision Framework for Social Workers; Social Work legislation related to children; Social Work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Good communication (written and verbal) skills in at least two of the official languages of the Western Cape; Proven computer literacy; Organising and planning skills; Project planning skills; Psycho social intervention skills; Report writing; Presentation and facilitation skills; Analytical and problem-solving skills; Client orientation and customer focus skills. 
 
DUTIES: Ensure that a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes is rendered; Attend to any other matters that could result in, or stem from, social instability in any form; Supervise employees; Supervise and advise social workers, social auxiliary workers and volunteers to ensure an effective social work service; Keep up to date with new developments in the social work field; Supervise all the administrative functions required in the unit and undertake the higher level administrative functions. 
 
ENQUIRIES: Ms S Abrahams at (021) 483 7672/ 7673 
 
 
 
 
 
 
SOCIAL WORKER: SOCIAL WORK SERVICES - BREEDE RIVER WINELANDS REF NO: DSD 2019-53 
SALARY: Grade 1: R257 592 - R298 614 per annum (OSD as prescribed) 
Grade 2: R316 794 - R363 801 per annum (OSD as prescribed) 
Grade 3: R384 228 - R445 425 per annum (OSD as prescribed) 
Grade 4: R472 551 - R581 178 per annum (OSD as prescribed) 
CENTRE: Western Cape Government 
 
REQUIREMENTS: A formal tertiary qualification in Social Work (Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions as Social Worker; Registration with the South African Council for Social Service Professions as a Social Worker; A valid Code B driving licence .Grade 1: No experience; Grade 2: A minimum of 10 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 3: A minimum of 20 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 4: A minimum of 30 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions. Competencies: Knowledge of the following: Supervision framework for Social Workers; Human behaviour and social systems as well as skills to intervene at the points where people interact with their environment in order to promote social well-being; Social Work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Social dynamics, work values and principles; developing and empowering others; Skills to challenge structural sources of poverty, inequality, oppression, discrimination and exclusion; Good communication (verbal and written) skills in at least two of the three official languages of the Western Cape; Proven computer literacy; Report writing skills; Self-Management skills; Good planning and organisational skills; Presentation and facilitation skills; Client orientation and customer focus; Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves. 
 
DUTIES: Render a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes (case work, group work and community work); Attend to matters that results in or stems from social instability in any form; Supervise and support social auxiliary workers; Continuous professional development; Keep up to date with new developments in the social work and social welfare fields; Perform all administrative functions required of the job. 
 
ENQUIRIES: Ms M Arendse at (023) 348 5300 
 
 
 
 
 
SOCIAL WORKER: SOCIAL WORK SERVICES - BREEDE VALLEY REF NO: DSD 2019-54 (X2 POSTS) 
SALARY: Grade 1: R257 592 - R298 614 per annum (OSD as prescribed) 
Grade 2: R316 794 - R363 801 per annum (OSD as prescribed) 
Grade 3: R384 228 - R445 425 per annum (OSD as prescribed) 
Grade 4: R472 551 - R581 178 per annum (OSD as prescribed) 
CENTRE: Department of Social Development, Western Cape Government 
 
REQUIREMENTS: A formal tertiary qualification in Social Work (Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions as Social Worker; Registration with the South African Council for Social Service Professions as a Social Worker; A valid Code B driving licence. Grade 1: No experience; Grade 2: A minimum of 10 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 3: A minimum of 20 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 4: A minimum of 30 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions. Competencies: Knowledge of the following: Supervision framework for Social Workers; Human behaviour and social systems as well as skills to intervene at the points where people interact with their environment in order to promote social well-being; Social Work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Social dynamics, work values and principles; developing and empowering others; Skills to challenge structural sources of poverty, inequality, oppression, discrimination and exclusion; Good communication (verbal and written) skills in at least two of the three official languages of the Western Cape; Proven computer literacy; Report writing skills; Self-Management skills; Good planning and organisational skills; Presentation and facilitation skills; Client orientation and customer focus; Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves. 
 
DUTIES: Render a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes (case work, group work and community work); Attend to matters that results in or stems from social instability in any form; Supervise and support social auxiliary workers; Continuous professional development; Keep up to date with new developments in the social work and social welfare fields; Perform all administrative functions required of the job. 
 
ENQUIRIES: Ms M Arendse at (023) 348 5300 
 
 

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SOCIAL WORKER: SOCIAL WORK SERVICES - THEEWATERSKLOOF REF NO: DSD 2019-55 (X2 POSTS) 
SALARY: Grade 1: R257 592 - R298 614 per annum (OSD as prescribed) 
Grade 2: R316 794 - R363 801 per annum (OSD as prescribed) 
Grade 3: R384 228 - R445 425 per annum (OSD as prescribed) 
Grade 4: R472 551 - R581 178 per annum (OSD as prescribed) 
CENTRE: Western Cape Government 
 
REQUIREMENTS: A formal tertiary qualification in Social Work (Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions as Social Worker; Registration with the South African Council for Social Service Professions as a Social Worker; A valid Code B driving licence. Grade 1: No experience; Grade 2: A minimum of 10 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 3: A minimum of 20 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 4: A minimum of 30 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions. Competencies: Knowledge of the following: Supervision framework for Social Workers; Human behaviour and social systems as well as skills to intervene at the points where people interact with their environment in order to promote social well-being; Social Work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Social dynamics, work values and principles; developing and empowering others; Skills to challenge structural sources of poverty, inequality, oppression, discrimination and exclusion; Good communication (verbal and written) skills in at least two of the three official languages of the Western Cape; Proven computer literacy; Report writing skills; Self-Management skills; Good planning and organisational skills; Presentation and facilitation skills; Client orientation and customer focus; Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves. 
 
DUTIES: Render a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes (case work, group work and community work); Attend to matters that results in or stems from social instability in any form; Supervise and support social auxiliary workers; Continuous professional development; Keep up to date with new developments in the social work and social welfare fields; Perform all administrative functions required of the job. 
 
ENQUIRIES: Ms M Arendse at (023) 348 5300 
 
 
 
 
 
CUSTOMER CARE ASSISTANT: CUSTOMER CARE (SWELLENDAM) REF NO: DSD 2019-57 
SALARY: R173 703 per annum (Level 05) 
CENTRE: Western Cape Government 
 
REQUIREMENTS: Senior Certificate (Grade 12 or equivalent qualification); a minimum of 6 months’ clerical experience. Recommendation: Customer care/NGO experience. Competencies: A good understanding of the following: Customer care; Office software applications; Customer care surveys; Social welfare services; Internal and external marketing and communication processes; Functions, programs and projects of the Department of Social Development; Information in the Department of Social Development domain; Communication (written and verbal) skills in at least two of the three official languages of the Western Cape; Proven computer literacy; Sound organising and planning skills; Conflict resolution skills; Ability to work under pressure and meet deadlines. 
 
DUTIES: Perform front desk services by receiving and referring clients; Provide dispatch call service; Ensure register is signed and accurately completed; Facilitate all complaints and escalate accordingly; Compile a monthly local office report regarding enquiries or complaints as well as walk-in statistics; Provide information to clients regarding available services; Assist clients on how to access services from the department; Render general administrative support services and maintain the database. 
 
ENQUIRIES: Ms DJ de Bruyn at (023) 214 3000 
 
 
 
 
 
REGISTRY CLERK: LOGISTICAL SERVICES REF NO: DSD 2019-59 
SALARY: R173 703 per annum (Level 05) 
CENTRE: Western Cape Government 
 
REQUIREMENTS: Grade 12 (Senior Certificate or equivalent qualification). Competencies: A good understanding of the following: Relevant legislation and regulations relating to registry functions; The storage and retrieval procedures in terms of the Registry working environment; Registry duties and practices; Record-keeping procedures; Communication (written and verbal) skills in at least two of the three official languages in the Western Cape. 
 
DUTIES: Opening, drawing and archiving of files; Search for urgent or outstanding files; Handling of incoming and outgoing files; Handling of enquiries; Handling of files; Disposal and archiving of files. 
 
ENQUIRIES: Mr C Ceaser at (021) 483 3869/ (022) 713 2272