- Published on
TRANSNET VACANCIES - 24 APRIL 2026
TRANSNET
DESKTOP SUPPORT ANALYST- FTC
Operating Division: Transnet Pipelines
Employee Group: Non-Permanent
Department: ICT, Support Services, DNR
Location: Durban Central
Reporting To: Manager: ICT Support Services
Grade: H2X
Reference: req4869
The closing date is on 05/05/2026. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.
Position Purpose
To provide a single point of contact for end-users to receive technical support of information technology equipment at the TPL sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance of critical small systems and data servers. To provide continual and reliable desktop support for all TPL users in the in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing.
Position Outputs
1. Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. 2. Using hardware and software tools effectively to ensure efficient business processes. 3. Ensure uptime of servers and critical systems running at HQ or the sites. 4. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas 5.Maintain uptime and availability of storage servers.
6. Maintaining and implementing ICT security measures. 7. The provision of technical support service for TPL by analysing, diagnosing and resolving simple and complicated software/ hardware/ network/ in-house business application software/ server problems and issues that clients experience. 8. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. 9. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to TPL 10. Distribution of system downtimes, ICT Tips to assist end-users with basic computing
11. Install, configure and repair network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments 12. Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues at all HQ sites 13. Install and configure equipment and external Client's hardware for special projects and training sessions 14. Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices 15. Project Management — The execution of ICT related minor works projects for various business units in HQ— Full project life cycle
16. First line support of all functions that are outsourced to third parties — Printers, networks, Audio visual, Digital Signage, VC, Voice recording 17. Equipment and Computer room maintenance and management — Physical and Electronically 18. Updating and maintaining of Software license and Hardware inventories 19. Desktop capacity planning including monitoring of user disk usage on servers and mailbox sizes to ensure availability of services. 20. Management and monitoring of all Third-Party staff while working on devices in the ICT environment — escalation and liaison with suppliers
21. Management and control of all ICT loan equipment 22. Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility
Qualifications and Experience
Qualifications & Experience: • 3 Year ICT Diploma. • A+ Certification • N+ Certificaton Minimum Years Relevant Experience: • 5 Years’ experience with exposure to Desktop support
Competencies
Required: Strategy & Sustainability • Strategic Thinking • Commercial Awareness • Innovating Inspirational Leadership • Inspiring People • Managing Talent • Leading Change • Embracing Change Business Performance & Delivery • Lead Business Performance • Strategic Decision Making • Business Acumen • Analysing Relationship Management • Communicating Effectively • Collaborating and Networks • Service Oriented • Persuading and Influencing Corporate Governance and Compliance • Leading Good Governance • Leading Safety Practices • Leading Risk Management Personal Mastery • Resilience • Learning and Applying Expertise • Emotional Intelligence • Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting
Equity Statement
Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
Disclaimer
If you have not heard from Transnet within 90 days, please consider your application as unsuccessful.
Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056 or email reportit@ethicshelpdesk.com
TRAINEE TRAIN ASSISTANT
Operating Division: Transnet Freight Rail
Employee Group: Trainee
Department: OP-COR-EXEC-TCM-Trainees-SWS
Location: Swartkops
Reporting To: Manager: Movement
Grade: SSTFT
Reference: req4855
The closing date is on . It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.
Position Purpose
Assist the Train Driver in the safe and efficient driving/handling of all different types of trains/locomotive consists (airbrake,
vacuum, high speed, heavy haul and passengers) to ensure that the customers freight/cargo reaches its destination in good
condition, on time, in order to enable the organisation to satisfy the customers’ needs.
Position Outputs
1. Sign on duty at designated workplace and be allocated duties to be performed for the duration of the shift. • Determine which locomotive to be prepared. • Obtain and place equipment on locomotive. • Check and supplement prescribed equipment. • Clean working area • Assist with starting up of locomotive as prescribed assist with locomotive brake tests. • Couple locomotive • Sign on duty • Despatch locomotive
2. Prepare locomotives.• Determine which locomotive to be prepared. • Obtain and place equipment on locomotive. • Check and supplement prescribed equipment. • Clean working area • Assist with starting up of locomotives as prescribed. • Assist with locomotive brake tests.
3. Prepare communication equipment. • Obtain radio’s/handsets/walkie talkie/telemeters when applicable. • Check functionality of communication equipment
4. Performs the pre – trip preparation of the Locomotives and the whole Train prior the departure to adhere to roadworthiness and train working rules and safety standards. • Attach/detach vehicles according to works order in absence of guard personnel. I. Mount telemeters where necessary II. Complete vehicle list and vacuum form III. Mount train indicators IV. Examine train. V. Do brake test in conjunction with train driver.
5. Execute shunting activities in sidings and enroute according to directives to enhance safe working procedures. • Obtain works order. • Perform shunting/placing/removing of trucks as per works order. • Update vehicle list • Place and clear load/empty trucks at siding
6. Assist the train driver enroute to ensure the safe movement of the tarin from a required point to the destination, without delays or damage to locomotives, wagons, infrastructure track and other equipment, to ensure predictable service. • Verbally compare signal positions and display with train driver. • Observe proceeding trains patrol locomotives. • Reset locomotive trip outs. • Observe safe running of train. • Protect train during incidents. • Assist Train Driver during emergency circumstances.
7. Comply to safety standards and laid down instruction to ensure that he is well motivated and competent. 8. Provide accurate feedback timeously to the Train Driver regarding any incidents and deviations along the route. 9. Assist in performing various administration duties. 10. Complete the Train journal and submit to the Section Manager at sign – off after every shift to ensure timeous and accurate processing of monthly salary.
Qualifications and Experience
EDUCATIONAL REQUIREMENTS: •Grade 12 with pure Mathematics and/or Physical Science OTHER REQUIREMENTS: •Be prepared to undergo periodic medical surveillance and safety behavioral risk assessments during the selection process and every 12 months •Physical hearing, vision, mental, fitness (to be verified through medical tests and related safety behavioural risk assessments) •The operator shall not allow employees younger than 21 years of age to undertake train driver or train control duties. (SANS 3000, par 6.2.6.8). The following minimum Trainee pre-requisite: •The candidate should be a minimum of 1.6 meters tall •Psychomotor ability (to be assessed through Vienna Testing System (VTS) standard) •Ability to carry heavy objects FUNCTIONAL TRAINING: 1. Be prepared to successfully undergo Train Assistant duties (theoretical and practical) so as to be certified to work independently as a Train Assistant 2. Be willing, prepared and capable to obtain a Train Assistant duties certificate (theoretical and practical) successfully and be certified to work independently as Train Assistant 5. OTHER REQUIREMENTS: • Be prepared to undergo periodic medical surveillance and safety behavioural risk assessments during the selection process and every 12 months. • Physical, hearing, vision, and mental fitness (to be verified through medical tests and related Safety Behavioural Risk Assessment)
Competencies
KNOWLEDGE: 1. Various communications systems 2. Depot layout 3. Locomotive classes 4. Locomotive equipment 5. Route/road 6. Sections/stations and sidings 7. Signing on duty procedures 8. Train working rules. 9. Trip report 10. Yard and siding layout 11. Knowledge of general TFR policies 12. Shunting procedures 13. Locomotive classes and their hauling capacities, constraints on the particular territory 14. Health and Safety Act 85 15. First Aid 16. Basic conditions of Employment Act (BCEA) 17. SANS 3004 (Human Factors) 18. HC Policies and procedures 19. Train service/ITP 20. Training workings 21. Substance Abuse policy and procedures SKILLS REQUIRED: a) Locomotive coupling and uncoupling b) Locomotive preparations (Electrical and Diesel) c) Observation d) Shunting movement e) Train handling skills f) Time management g) Stress handling h) Assessment i) Literacy j) Communication k) Judgement l) Reasoning m) Psychomotor skills(reactions/coordination) n) Concentration o) Observation p) Spatial q) Depth perception psychomotor r) Numerical s) Train /locomotive handling and preparation t) Problem solving u) Electrical; and diesel locomotive driving ATTRIBUTES: 1. Stress handling 2. Self-management 3. Safety conscious 4. Punctual 5. Willing to work shifts. 6. Results orientated.
Equity Statement
Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
Disclaimer
If you have not heard from Transnet within 90 days, please consider your application as unsuccessful.
Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056 or email reportit@ethicshelpdesk.com
CATEGORY MGMT MANAGER- FACILITIES
Operating Division: Transnet Corporate Centre
Employee Group: Permanent
Department: ISCM,Category Mgmt ICT,Corp Ser&FAC,GRP
Location: Johannesburg
Reporting To: Exec Mgr: Category Mgmt Fuel,Fleet &UTIL
Grade: D
Reference: req4854
The closing date is on 05/05/2026. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.
Position Purpose
Accountable for category strategy development, supplier negotiation and strategy execution for all
related categories to their cluster, with expectation to be involved in supporting these activities with the team
•Accountable for analysis and evaluation of internal demand factors and external supply market
dynamics to develop and execute the category strategy
•Accountable for the Procurement performance of the categories against service and value delivery KPIs (e.g., savings targets)
•Ensuring that the category team consistently performs at high standards and remains engaged
Position Outputs
Role Overview
•Oversee creation of a category purchasing strategy and review thereof for assigned spend categories
•Develop business change strategies in order to transform current operations, using new strategies and procurement operating models
Define and implement a strategic plan for the category, working with the Executive Manager of Category and other Managers to drive through the Procurement strategy and deliver best Procurement Practices
•Own the end-to-end Procurement cycle for the category from sourcing to contract drafting
•Monitor and influence all spend within the category, securing best value and maximizing economies of scale from supplier expenditure
•Build strong relationships with suppliers to effectively manage performance, to ensure the needs of the business are met and working with key internal stakeholders across the business to give the Procurement agenda credibility and visibility
•Manage corporate risk in relation to Procurement and supplier activity, identifying supplier risk areas, quantifying risk exposure and executing risk mitigation actions
Research / Analysis
•Monitor performance; comparison of actual versus expected against SLAs/KPIs, collaborating with end users and other teams
•Research and analyse the supply market and supplier capabilities to provide the category team with strategic insights
•Provide analytical support for new targets and expectations
Category Management Support
•Ensure alignment with ODs performance expectations
•Monitor adherence to established contracts and realisation of savings, collaborating with other contract management and SRM teams as required
•Support Executive Manager of Category in driving internal change management
Qualifications and Experience
Qualifications, Experience & Inherent Job Requirements • Bachelor’s degree or equivalent in the relevant field • MBA or related postgraduate qualification advantageous • 6-10 years of relevant experience in large enterprise •3-5 years of experience at middle management role • Hands-on line management experience of Procurement teams and associated processes • PFMA, PPPFA and public sector Procurement experience •MCIPS certification and CIPS membership will be Advantageous Standard Job Requirements •Driver’s license code 08 •Travel as required and approved.
Competencies
• Participates in strategic decision making as part of the senior management team • Exercises authority over and takes accountability for the SCM governance function • Sets, regularly reviews and implements vision and broad direction for the SCM governance function via relevant policies, structures and procedures • Maintains a holistic view of the business in relation to the SCM Governance function to ensure alignment of governance • Acts as an authoritative voice on SCM governance matters • Contributes to technical discussions on relevant SCM governance issues with relevant external stakeholders (e.g., DPE, DTI and NT) • Oversees the development of systems and processes to give effect to the execution of SCM governance policies • Directs staff in their activities to achieve the vision of the company • Identifies potential issues, escalating as appropriate, and contributes to internal discussions • Shares knowledge of high-level SCM governance principles, processes and concepts with a view to advising others • Manages SCM Governance input into the Delegations of Authority Framework, Code of Ethics, Declarations of Interest and Related Party Disclosures, No Gifts and Hospitality Policies, etc.
Equity Statement
Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
BUSINESS PROCESS SPECIALIST
Operating Division: Transnet Rail Infrastructure Manager (TRIM)
Employee Group: Non-Permanent
Department: TR-Buss Improv. Strategic Projects-PKT
Location: Parktown
Reporting To: Head: Buss Improv Buss Processes
Grade: F
Reference: req4804
The closing date is on 05/05/2026. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.
Position Purpose
The Business Process Specialist is responsible process tasks and outputs as assigned by Senior Business Process Specialists, to deliver required outputs of the different phases of the Business Process Management Life Cycle (from Process design and Modeling to Process deployment, Process Implementation, Process Monitoring and Process Improvement) according to the organizations defines BPM standards and governance.
Junior Business Process Specialists must be proficient in process modelling, process analysis, process design, process KPI design, process control design, translation of processes into ICT solution requirements, and assisting with development of process-based training material. The incumbent must continuously adhere to all aspects of organization BPM governance and must be able to collaborate with all relevant process owners, subject matter expects, ICT specialists and Faculty of Rail representatives to be able to deliver the required BPM outputs per BPM Life Cycle phase, in order to properly document “to be” process objectives, principles, activities, attributes and RACI.
Position Outputs
The key outputs and KPAs of a BPM Specialist can be summarized under the 5 stages of the BPM Life Cycle Stage 1: Design Processes • Requirements Gathering, Collect and analyse requirements form stakeholders to understand process needs • Collect and analyse requirements form stakeholder to understand process needs • Develop comprehensive documentation for design processes, including step-by-step procedure and guidelines • Address allocated prioritized process BPM Requests from Business, and ensure that such allocated requests are scoped, scheduled, managed and tracked.
Stage 2: Model Processes • For every allocated process initiative, analyse all existing process source documents, including business pain points, audit finding and PAA findings • Document outcomes of process workshops through collaboration with key stakeholders. • Perform process modelling in adherence to the organisations BPM standards including the compilation of Level 4 process flows in BPMN swimlane format in Aris and MS Visio. • Compile Level 4 Process attributes (e.g. Inputs, Outputs, Process Activity descriptions, Interfaces, Business Rules, RACI, KPIs, Controls, etc.), compiling a process Glossary of Terms and compiling a Business Continuity Version (BCP) of each process, under the guidance of senior business process specialists.
Compile Level 4 Process attributes (e.g. Inputs, Outputs, Process Activity descriptions, Interfaces, Business Rules, RACI, KPIs, Controls, etc.), compiling a process Glossary of Terms and compiling a Business Continuity Version (BCP) of each process, under the guidance of senior business process specialists. • Compile Level 5 Process Standard Operating Procedures (SOP(s)). • Define required process KPI definitions and required controls • Provide process inputs into the compilation of Business Requirements Specifications for ICT and digital solutions to enable processes, and document required master data.
Stage 3: Manage Process Execution • Ensure Process Quality by adhering to Process Quality Assurance standards and governance requirements • Integrate and publish approved processes in the Aris Repository and on the Organization’s Portal while continuously updating the master the Process Inventory / Dashboard. • Provide process inputs for Faculty of Rail to create required Process Training Modules • Assist with analysis of the impact of each or updated process on existing role profiles and job outputs
Stage 4: Conduct Process Monitoring • Perform Process Change and Configuration Management, including Process Knowledge Management, and the development and delivery of Process reports and Queries. • Measure Process Efficiency and Effectiveness (using defined process KPIs). • Conduct Process Adherence Assessments, record process issues and pan points, and propose remedial actions and initiatives.
Stage 5: Enable Process Optimisation and Automation • Analyse and document the process parameters that are required to simulate processes (e.g. activity cost, activity duration, activity resources, etc.) • Establish and maintain centralized Business Process and BPM Outputs Repositories for the organization, and design and implement the communication processes necessary to make all business processes widely available across the organization.
Qualifications and Experience
Relevant degree/National Higher Diploma in industrial engineering, Engineering, Operations, Logistics, Supply Chian Management, Transport or other Economics, Research, Computer science, or Business management is required. Experience in continuous improvement (5 years) Some experience in Process Design, Modelling and BPM Life Cycle Implementation (2 years or more) within a large organization (1000 employees or more) will be an added advantage. Experience in process facilitation, elicitation of requirements and integration of inputs in workshops (at least 3 years experience) will be an added advantage. BPM Certification will be an added advantage Business Process Optimization Certificate such as TQM, Lean, Six Sigma, SCOR, AGILE will be an added advantage. Standard Job Requirements Drivers License code 08 Travel as required and approved.
Competencies
Strategy & Sustainability. Strategic Thinking: Formulates strategies and business plans to achieve the overall organisations direction Commercial awareness: Keeps abreast of internal and external factors that can impact the business. Innovating: Generates new ideas or solutions by thinking ""outside of the box""; reviews current processes or systems and identifies ways to optimise them. Inspirational Leadership. Inspiring People: Leads by example. Inspires, motivates and empowers team members to do their best. Managing Talent: Provides clear direction and sets performance standards/requirements for the team. Leading Change: Leads and directs change initiatives. Embracing Diversity: Leads and promotes equal opportunity and has an appreciation for diversity in the workplace. Business Performance and Delivery Lead Business Performance: Leads the business to be more efficient and effective. Strategic Decision Making: Is decisive and takes full accountability for decisions. Business Acumen: Understands and deal with various business situation using obtained knowledge and a broad spectrum of expertise. Analysing: Thinks in a systemic way but is open to new approaches. Relationship Management Communicating Effectively: Communicates the business strategy and objectives in a clear and manner. Collaborating and Networking: Build wide and effective relationships with people inside and outside of the organisation to deliver on Project Factory initiatives. Service Orientated: Leads by example; strives for a customer centric culture where everyone acts with the customer in mind Persuading and Influencing: Is able to persuade and influence those around him/her for the benefit of achieving the organisations/ departments goals and objectives. Identifies and influences key decisions makers using strong persuasive techniques and creates a string personal impression that leads to buy in from others. Corporate Governance & Compliance Leading Governance: Always work in the best interest of the organisation and aligns business practices to the ethical obligations and good corporate governance. Leading Safety Practice: Lead safety practices by communicating, enforcing and supporting all safety standards and activities. Leading Risk Management: Identifies areas of risks and implements corrective actions to mitigate the impact of risks to ensure overall sustainability.
Equity Statement
Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
Disclaimer
If you have not heard from Transnet within 90 days, please consider your application as unsuccessful.
Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056 or email reportit@ethicshelpdesk.com
IT SUPPORT ANALYST
Operating Division: Transnet Rail Infrastructure Manager (TRIM)
Employee Group: Non-Permanent
Department: SP-ICT-Support Data Services-PKT
Location: Pietermaritzburg
Reporting To: Snr Specialist: Contract & Assets Mngr
Grade: FTMH2X
Reference: req4757
The closing date is on 30/04/2026. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.
Position Purpose
• To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing.
Position Outputs
1. Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. 2. Using hardware and software tools effectively to ensure efficient business processes. 3. Supporting end users’ access to servers and basic troubleshooting. 4. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) 5. Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope.
6. Maintaining and implementing ICT security measures. 7. The provision of technical support service for Transnet end users by analysing, diagnosing and resolving simple and complicated software/ hardware / network/ in-house business application software/ server problems and issues that clients experience. 8. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. 9. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet. 10. Distribution of system downtimes, ICT Tips to assist end-users with basic computing.
11. First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments. 12. Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required. 13. Install and configure equipment and external Client’s hardware for special projects and training sessions. 14. Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices. 15. Project Management – The execution of ICT related minor works projects for various business units as required – Full project life cycle.
16. First line support of all functions that are outsources to third parties – Printers, networks, audio visual, Digital Signage, VC, Voice recording. 17. Equipment and computer room maintenance and management – Physical and Electronically, as required. 18. Updating and maintaining of software license and Hardware inventories. 19. Desktop capacity planning including monitoring of user disk usage – and mailbox sizes to ensure availability of services. 20. Management and monitoring of all Third-Party staff while working on devices in the ICT environment – escalation and liaison with suppliers.
21. Management and control of all ICT loan equipment. 22. Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility.
Qualifications and Experience
Qualifications & Experience • 3 Year Diploma • Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field. • A+ Certification • N+ Certification Minimum Years Relevant Experience • 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs. • ITIL Foundation certification would be advantageous. Standard Job Requirements • Driver’s license code 08 and own transport highly desirable. • May be required to travel to other Transnet sites. • May be required to undertake travel outside of the republic of South Africa to bordering countries from time to time.
Competencies
Required: Strategy & Sustainability • Strategic Thinking • Commercial Awareness • Innovating Inspirational Leadership • Inspiring People • Managing Talent • Leading Change • Embracing Change Business Performance & Delivery • Lead Business Performance • Strategic Decision Making • Business Acumen • Analysing Relationship Management • Communicating Effectively • Collaborating and Networks • Service Oriented • Persuading and Influencing Corporate Governance and Compliance • Leading Good Governance • Leading Safety Practices • Leading Risk Management Personal Mastery • Resilience • Learning and Applying Expertise • Emotional Intelligence • Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting Multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan. Even individuals filling more operational roles will need to have a keen understanding of the strategy and how their work is connected to the bigger picture. Business-minded: The ability to understand business challenges and opportunities, and to always seek to understand the business objective before looking for an IT solution. Influencing: The ability to accomplish goals through influence across the enterprise, rather than direct line management control. Credible: The ability to work credibly with senior and executive leaders. Analytical: The ability to visualize problems, ask the right questions and find the right inputs. Facilitation: The ability to bring together individuals with different perspectives and opinions, and drive toward a common goal. Proactive: Individual who seek out solutions to issues without waiting to be told. Creative: Individual who is always thinking of new ways to bring more insight and additional value to the business.
Equity Statement
Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
Disclaimer
If you have not heard from Transnet within 90 days, please consider your application as unsuccessful.
Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056 or email reportit@ethicshelpdesk.com
IT SUPPORT ANALYST
Operating Division: Transnet Rail Infrastructure Manager (TRIM)
Employee Group: Non-Permanent
Department: SP-ICT-Support Data Services-PKT
Location: City Deep
Reporting To: Snr Specialist: Contract & Assets Mngr
Grade: FTMH2X
Reference: req4754
The closing date is on 30/04/2026. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.
Position Purpose
• To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing.
Position Outputs
1. Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. 2. Using hardware and software tools effectively to ensure efficient business processes. 3. Supporting end users’ access to servers and basic troubleshooting. 4. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) 5. Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope.
6. Maintaining and implementing ICT security measures. 7. The provision of technical support service for Transnet end users by analysing, diagnosing and resolving simple and complicated software/ hardware / network/ in-house business application software/ server problems and issues that clients experience. 8. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. 9. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet. 10. Distribution of system downtimes, ICT Tips to assist end-users with basic computing.
11. First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments. 12. Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required. 13. Install and configure equipment and external Client’s hardware for special projects and training sessions. 14. Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices. 15. Project Management – The execution of ICT related minor works projects for various business units as required – Full project life cycle.
16. First line support of all functions that are outsources to third parties – Printers, networks, audio visual, Digital Signage, VC, Voice recording. 17. Equipment and computer room maintenance and management – Physical and Electronically, as required. 18. Updating and maintaining of software license and Hardware inventories. 19. Desktop capacity planning including monitoring of user disk usage – and mailbox sizes to ensure availability of services. 20. Management and monitoring of all Third-Party staff while working on devices in the ICT environment – escalation and liaison with suppliers.
21. Management and control of all ICT loan equipment. 22. Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility.
Qualifications and Experience
Qualifications & Experience • 3 Year Diploma • Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field. • A+ Certification • N+ Certification Minimum Years Relevant Experience • 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs. • ITIL Foundation certification would be advantageous. Standard Job Requirements • Driver’s license code 08 and own transport highly desirable. • May be required to travel to other Transnet sites. • May be required to undertake travel outside of the republic of South Africa to bordering countries from time to time.
Competencies
Required: Strategy & Sustainability • Strategic Thinking • Commercial Awareness • Innovating Inspirational Leadership • Inspiring People • Managing Talent • Leading Change • Embracing Change Business Performance & Delivery • Lead Business Performance • Strategic Decision Making • Business Acumen • Analysing Relationship Management • Communicating Effectively • Collaborating and Networks • Service Oriented • Persuading and Influencing Corporate Governance and Compliance • Leading Good Governance • Leading Safety Practices • Leading Risk Management Personal Mastery • Resilience • Learning and Applying Expertise • Emotional Intelligence • Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting Multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan. Even individuals filling more operational roles will need to have a keen understanding of the strategy and how their work is connected to the bigger picture. Business-minded: The ability to understand business challenges and opportunities, and to always seek to understand the business objective before looking for an IT solution. Influencing: The ability to accomplish goals through influence across the enterprise, rather than direct line management control. Credible: The ability to work credibly with senior and executive leaders. Analytical: The ability to visualize problems, ask the right questions and find the right inputs. Facilitation: The ability to bring together individuals with different perspectives and opinions, and drive toward a common goal. Proactive: Individual who seek out solutions to issues without waiting to be told. Creative: Individual who is always thinking of new ways to bring more insight and additional value to the business.
Equity Statement
Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
Disclaimer
If you have not heard from Transnet within 90 days, please consider your application as unsuccessful.
Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056 or email reportit@ethicshelpdesk.com
IT SUPPORT ANALYST
Operating Division: Transnet Rail Infrastructure Manager (TRIM)
Employee Group: Non-Permanent
Department: SP-ICT-Support Data Services-PKT
Location: Isando
Reporting To: Snr Specialist: Contract & Assets Mngr
Grade: FTMH2X
Reference: req4753
The closing date is on 05/05/2026. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.
Position Purpose
• To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing.
Position Outputs
1. Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. 2. Using hardware and software tools effectively to ensure efficient business processes. 3. Supporting end users’ access to servers and basic troubleshooting. 4. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) 5. Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope.
6. Maintaining and implementing ICT security measures. 7. The provision of technical support service for Transnet end users by analysing, diagnosing and resolving simple and complicated software/ hardware / network/ in-house business application software/ server problems and issues that clients experience. 8. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. 9. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet. 10. Distribution of system downtimes, ICT Tips to assist end-users with basic computing.
11. First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments. 12. Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required. 13. Install and configure equipment and external Client’s hardware for special projects and training sessions. 14. Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices. 15. Project Management – The execution of ICT related minor works projects for various business units as required – Full project life cycle.
16. First line support of all functions that are outsources to third parties – Printers, networks, audio visual, Digital Signage, VC, Voice recording. 17. Equipment and computer room maintenance and management – Physical and Electronically, as required. 18. Updating and maintaining of software license and Hardware inventories. 19. Desktop capacity planning including monitoring of user disk usage – and mailbox sizes to ensure availability of services. 20. Management and monitoring of all Third-Party staff while working on devices in the ICT environment – escalation and liaison with suppliers.
21. Management and control of all ICT loan equipment. 22. Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility.
Qualifications and Experience
Qualifications & Experience • 3 Year Diploma • Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field. • A+ Certification • N+ Certification Minimum Years Relevant Experience • 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs. • ITIL Foundation certification would be advantageous. Standard Job Requirements • Driver’s license code 08 and own transport highly desirable. • May be required to travel to other Transnet sites. • May be required to undertake travel outside of the republic of South Africa to bordering countries from time to time.
Competencies
Required: Strategy & Sustainability • Strategic Thinking • Commercial Awareness • Innovating Inspirational Leadership • Inspiring People • Managing Talent • Leading Change • Embracing Change Business Performance & Delivery • Lead Business Performance • Strategic Decision Making • Business Acumen • Analysing Relationship Management • Communicating Effectively • Collaborating and Networks • Service Oriented • Persuading and Influencing Corporate Governance and Compliance • Leading Good Governance • Leading Safety Practices • Leading Risk Management Personal Mastery • Resilience • Learning and Applying Expertise • Emotional Intelligence • Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting Multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan. Even individuals filling more operational roles will need to have a keen understanding of the strategy and how their work is connected to the bigger picture. Business-minded: The ability to understand business challenges and opportunities, and to always seek to understand the business objective before looking for an IT solution. Influencing: The ability to accomplish goals through influence across the enterprise, rather than direct line management control. Credible: The ability to work credibly with senior and executive leaders. Analytical: The ability to visualize problems, ask the right questions and find the right inputs. Facilitation: The ability to bring together individuals with different perspectives and opinions, and drive toward a common goal. Proactive: Individual who seek out solutions to issues without waiting to be told. Creative: Individual who is always thinking of new ways to bring more insight and additional value to the business.
Equity Statement
Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
Disclaimer
If you have not heard from Transnet within 90 days, please consider your application as unsuccessful.
Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056 or email reportit@ethicshelpdesk.com