TRANS-CALEDON TUNNEL AUTHORITY (TCTA)

 

 

 

SENIOR IT BUSINESS ANALYST (CENTURION)

Reference Number TCTA-26

 

Description

PURPOSE OF THE JOB

Lead and manage the end-to-end process of eliciting, analysing, validating, and documenting business requirements to ensure clarity, completeness, and alignment with stakeholder expectations. Develop comprehensive business case documents, including problem statements, cost-benefit analysis, risk assessments, and value realisation outcomes to support informed decision-making and oversee and provide governance throughout the solution design and implementation process to ensure that systems and technology solutions are delivered in accordance with approved business requirements, quality standards, and project timelines.

 

THE KEY PERFORMANCE AREAS OF THE ROLE IN FOCUS, ARE:

1.  Strategic Business Analysis & Advisory

  • Lead enterprise-wide business analysis initiatives aligned to organisational strategy.
  • Translate strategic objectives into business requirements and actionable solutions.
  • Provide expert advisory services to executive management and the Project Management Office.
  • Conduct cost estimation, budget management, benefit definition, and roadmap development.
  • Write business cases, project concepts, proposals, and business models.
  • Identify opportunities for innovation, optimisation, and digital transformation.
  • Contribute to strategic planning, budgeting, and benefits realisation processes.

2.  Requirements Elicitation & Management

  • Lead complex requirements gathering engagements using appropriate methodologies (e.g., workshops, interviews, process mapping).
  • Define and document functional and non-functional requirements.
  • Ensure requirements are traceable, prioritised, and aligned to business value.
  • Manage scope changes and maintain a controlled requirements baseline.
  • Facilitate stakeholder validation and sign-off processes.

3.  Stakeholder Engagement & Relationship Management

  • Conduct end-to-end business process reviews and gap analyses.
  • Develop “as-is” and “to-be” process models.
  • Recommend process optimisation and automation opportunities.
  • Ensure alignment with governance, compliance, and risk frameworks.
  • Support business process re-engineering initiatives.

4.  Governance, Methodologies and Frameworks

  • Promote best practices in business analysis methodologies and tools.
  • Contribute to the development of frameworks, templates, and standards.
  • Stay abreast of industry trends, emerging technologies, and regulatory changes.
  • Support risk identification and mitigation planning within projects.
  • Contribute to audit readiness and governance reporting.
  • Ensure documentation standards and quality assurance processes are maintained.

5. Solution Design & Validation

  • Collaborate with solution architects, developers, and vendors to design fit-for-purpose solutions.
  • Evaluate solution options through feasibility studies and cost-benefit analyses.
  • Support system configuration, User Acceptance Testing (UAT), and deployment activities.
  • Ensure solutions meet defined requirements and deliver intended benefits.

 

Requirements

Minimum Qualifications: 

  • B Degree or B Tech in a relevant or equivalent qualification and field.
  • Recognised Business Analysis certification (e.g., CBAP / Diploma in Business Analysis or equivalent).

Work Experience:

  • External Candidates:
  • Specialist – 8 years of work experience, 4 years of business Analysis experience.
  • Internal Candidates:
  • Manager – 6 years working experience, 3 years of business Analysis experience.

Other Experience in: 

  • Agile methodologies (Scrum, backlog management, sprint planning, inception phases).
  • Systems Development Life Cycle (SDLC) in complex enterprise environments.
  • UML and BPMN modelling (essential).

 

 


 

TCTA’s approved Employment Equity Plan and Targets shall be considered as part of the recruitment process. As an Equal Opportunities employer, the organisation actively encourages and welcomes people with various disabilities to apply.

If you have not been contacted within 30 days after the closing date, please accept that your application was unsuccessful.

 

Closing date (External): 02 June 2026

Closing date: (Internal): 26 May 2026

 

Work Level Middle Management

Job Type Contract

Salary Market Related

Duration 1 - 2 Years

EE Position No

Location Centurion

 

PLEASE APPLY HERE