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STELLENBOSCH LOCAL MUNICIPALITY
 
CONTROL ROOM OPERATOR - FIRE SERVICES
FIRE SERVICES
COMMUNITY AND PROTECTION SERVICES
CP/PRS/DF/FS/80
 
The successful incumbent will report to the Senior Inspector: Admin and Systems
 
 
Minimum Requirements: Matric (Grade 12) ●At least 2 years’ experience of telephonic/reception/ control room/ call centre ● Willing to sign confidentiality agreement.
 
Other Requirements: Computer proficiency in MS Office (Word and Excel) ●Demonstrate ability to function under work pressure ● Well-developed interpersonal skills● Good telephone etiquette ● Ability to function effectively within a team and independently ● Excellent communication skills (written and verbal) in two of the three Western Cape official languages (Afrikaans, English, Xhosa) ● Must be prepared to work shifts including night shift● Must be prepared to work overtime on short notice ● Attention to detail ●Accurately collate information ●Able to keep confidentiality.
 
Responsibilities: Perform Control Room operations (Call taking inbound/ outbound and radio coms) ● Perform CCTV/ LPR monitoring٠Monitor alarm systems٠Activate emergency services including Fire, Disaster, Traffic SAPS in accordance of the Incident Management System● Render after-hours complaints service to the broader community٠Disseminate information to relevant disciplines and departments.
 

Job related enquiries: Anthea Thorpe on (021 808 8903)
 
General Enquiries: Lanese September 021 808 8064 or Lucretia Koegelenberg 021 808 8102
 
Salary: R129 149.04 – R167 657.40 (subject to evaluation) Plus benefits
 
 
Applications, clearly marked, accompanied by a comprehensive CV, a covering letter and the details of contactable referees, must be emailed to the Human Resource Management Services at Stellenbosch Municipality at the following email address specifically linked to the above Directorate: Comprotect.Jobs@stellenbosch.gov.za
 
Please state the name of the position in the subject of your email for identification purposes.
 
Applications for the above mentioned vacancy must be sent via the given email. If not it will not be considered. No hand delivered or posted applications will be considered.
 
Please note: By applying for this position, the candidate consents to verification checks of qualifications and criminal records. Candidates must be willing to be subjected to a rigorous evaluation process. Originally completed applications, accompanied by originally-certified true copies of qualification certificates (degrees, diplomas, certificates, school certificates, etc.) as well as required driver's licenses, Professional Driver’s Permits and registration certificates from professional bodies, where applicable. Receipt of applications will not be acknowledged and no supporting documentation will be returned. No copies of certified copies will be accepted.
 
Canvassing with Councillors or any other decision-maker/ member of the Selection Committee, is not permitted and proof thereof will result in disqualification of your application.
 
Closing date 21 August 2020 @ 12:00
 
Stellenbosch Municipality is an Equal Opportunity employer. Candidates from the designated groups, including those with disabilities, are encouraged to apply. The requirements of the Employment Equity Act will be considered as part of the selection criteria/process. If you do not hear from us within ten (10) weeks of the closing date, please regard your application as unsuccessful. For more details on vacancies, visit our website www.stellenbosch.gov.za. The Council reserves the right not to make an appointment and to add/amend/change the salary package.