STATE INFORMATION TECHNOLOGY AGENCY (SITA) VACANCIES

STATE INFORMATION TECHNOLOGY AGENCY (SITA)

VACANCY - 2803
REFERENCE NR : VAC00336/27
JOB TITLE : Business Analyst
JOB LEVEL : C5
SALARY : R 478 420 – R 717 630
REPORT TO : Senior Business Analyst
DIVISION : National & Regional Consulting
DEPT : RPL HOD Central Region
LOCATION : KZN: Pietermaritzburg
POSITION STATUS : 12 months Fixed term contract (Internal & External)

Purpose of the job
To help the business implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. (Review, assessment, and development of business processes.

Key Responsibility Areas

Consults with clients (Govt Departments) management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. to improve interoperability of government systems and quality of services and deliverables
Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
Deliver services according to project plans and architectural and governance mechanisms to ensure overall compliance and improved service delivery
Create business requirements analysis and design work packages for integrated software components, taking into consideration SITA’s software development stack and doing this in accordance with ICT standards and the enterprise architecture for Government
Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government
Develop Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government
Manage client’s expectations. to ensure that IT solutions meet client needs and Model Business Solution specification in accordance with ICT standards
Execution of functional testing of software in accordance with SITA Test Executes test cases using SITA approved Testing Tools
Participate in packaging and releasing of integrated IT software components in accordance with ICT standards and the enterprise architecture for Government.

Qualifications and Experience
Minimum: 3-year Diploma / Degree in Computer Science, Information Systems or equivalent/NQF level 6 with 360 credits.
Experience: 3-5 years’ experience in business analysis, business process management and business process engineering/reengineering. Including experience in business modelling. experience in business architecture.

Technical Competencies Description
Knowledge of: Corporate and ICT Governance. Development, Implementation and Integration Methodologies, including Testing, Packaging and Release. IT Quality Management. knowledge of business operations and systems requirements process. knowledge of IIBA principles and practices. Business Process Management. IT Security and ICT Standards Legislative environment and IT Legislation. COTS (Commercial of the Shelf) Products. OSS (Open- Source Software) Products. Project Management. Application Maintenance and Support. Hosting and Converged Communication. Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS).
Technical competencies: Business Analysis; and Business Intelligence & Analytics.
Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Disciplined; Resilience; and Stress Management.

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process
1. Register using your ID and personal information
2. Use received one-time pin to complete the registration
3. Log in using your username and password
4. Click on “Employment & Labour
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR 080 1414 882
CV`s sent to the above email addresses will not be considered.

Closing Date: 05 March 2026

Disclaimer
SITA is an Employment Equity employer, and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated groups.

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered.
It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves a right not to make an appointment.
Appointment is subject to getting a positive security clearance, the signing of a performance contract, assessment recommendation, verification of the applicants’ documents (Qualifications), and reference checking.
Correspondence will be entered into with shortlisted candidates only.
CV`s from Recruitment Agencies will not be considered.

VACANCY - 2804
REFERENCE NR : VAC00064/26
JOB TITLE : Admin: Functional Application Support
JOB LEVEL : C2
SALARY : R 300 971– R 451 457
REPORT TO : Consultant: Functional Application Support
DIVISION : ADM: Exec Apps Development & Maintain
DEPT : IFASS: IJS
LOCATION : SITA Centurion /Client Site
POSITION STATUS : 5 years - Fixed term contract (Internal/External)
Purpose of the job
The provision of second level support services relating to specific application systems according to service elements as specified in the applicable service level agreements under supervision.

Key Responsibility Areas

Troubleshoot calls logged on a call logging system on faults reported by clients, using the particular application to ensure the availability of the application.
Do functional user acceptance/system testing under supervision against the test plan to ensure functionality of the application
Provide advice or training to users about the application systems functionality with support and supervision to ensure optimal functionality of applications.
Update relevant user procedure manuals/Online Help and/or equivalent documentation under supervision to ensure accurate information on the application is available to the user
Provide Information Support to clients and supervisors.

Qualifications and Experience
Required Qualification: 1 - 2-year National Certificate in an Information Technology / NQF level 5 or accredited specialised courses.
Experience: 2 - 3 years application support experience.

Technical Competencies Description
Knows the organisations policy framework, management structures and reporting procedures for all aspects of the programmes environment. Product and Solution Development Solution Testing Government strategies, intergovernmental relations ICT Business Environment and Landscape SDLC, Entity relationship diagrams Has some experience of working on projects and of communicating with users on technical issues. Demonstrates good oral and written communication skills. Has a thorough knowledge of business aspects of the application(s), and of technical aspects of the application system(s) and the hardware and software environment in which they run. Understanding of the business environment Knowledge and understanding of the application system environment Ability to resolve application problems quickly and cost effectively Ability to work under pressure.

Other Special Requirements

Driver’s License.
Exposure and understanding of South African Police (SAPS) environment and Firearm Act.

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process
1. Register using your ID and personal information
2. Use received one-time pin to complete the registration
3. Log in using your username and password
4. Click on “Employment & Labour
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered

Closing Date: 03 March 2026

Disclaimer
SITA is an Employment Equity employer, and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated groups.

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered.
It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves a right not to make an appointment.
Appointment is subject to getting a positive security clearance, the signing of a performance contract, assessment recommendation, verification of the applicants’ documents (Qualifications), and reference checking.
Correspondence will be entered into with shortlisted candidates only.
CV`s from Recruitment Agencies will not be considered.

VACANCY -2800
Re – Advertisement
REFERENCE NR : VAC00410/26
JOB TITLE : Consultant: EUC Infrastructure Implementation
JOB LEVEL : D2
SALARY : R 651 627 - R 977 440
REPORT TO : Senior Manager: NW IT Infrastructure and Service Management
DIVISION : NRC: Exec National & Regional Consulting
DEPARTMENT : RPL: HOD Northern Region
LOCATION : SITA Mafikeng
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
The Consultant Infrastructure Implementation Management is a senior role within End User Computing ensuring delivery on various service components within EUC such as Security Services, Backup Services, Service Management Services, Switch & Cabling Services and Infrastructure Implementation Services. Management of technical architecture design and solution team to ensure LAN design and solution implementation are successfully delivered and maintained. To maintain and gradually improve business aligned IT service quality through technical expertise in the evaluation, design, build and delivery of complex LAN Infrastructure solutions including LAN security architecture and solutions. Ensuring a high availability and delivery of the various services according to service level metrics. Management and execution of various Service Level Agreements and delivery of the various projects according to charters and plans.

Key Responsibility Area

Manage the execution of EUC Infrastructure Implementation strategy and ensure consistent implementation of the Infrastructure Implementation operational plan, new IT solutions requests, standards, policies and processes across SITA.
Implementation of business improvements and develop proposals for new solution.
Ensure the provisioning of integrated End User Computing Services.
Manage EUC critical areas for design, solution development.
Management of project outputs.
Human Resource Management.

Qualifications and Experience
Minimum: 3-Year Diploma/Degree in Computer Science, IT or related fields.
Experience: 6 - 7 years computer technology working experience in the respective field including the following: LAN Security skills ITIL.

Technical Competencies Description
Organizational Awareness: IT and Government Industry IT Products and Services An in-depth knowledge of: IT Services Operational Management System performance IT Service Management/Support service offerings
Performance Management Contracts and Service Level agreements OPEX Management Stakeholder management A solid understanding of: Knowledge of hardware and software support for client system/solutions Mentoring and Coaching of Engineers/Technicians Management of Server & Storage related technologies Managing through evolving technologies Knowledge of Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications ICT Operational Trends Network Operating Systems Project Management Understanding of Quality assurance standards.
Other Special Requirements N/A

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered

Closing Date: 03 March 2026

Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered.
It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves a right not to make an appointment.
Appointment is subject to getting a positive security clearance, the signing of a performance contract, assessment recommendation, verification of the applicants’ documents (Qualifications), and reference checking.
Correspondence will be entered into with shortlisted candidates only.
CV`s from Recruitment Agencies will not be considered.

VACANCY - 2789
REFERENCE NR : VAC01010/26
JOB TITLE : Programme Manager
JOB LEVEL : D5
SALARY : R 1 035 817 – R 1 553 726
REPORT TO : Executive: Application Development & Maintenance
DIVISION : Application Development and Maintenance
DEPARTMENT : AM: Planning and Organising
LOCATION : SITA Centurion
POSITION STATUS : 36 - Months - Fixed Term Contract (Internal & External)

Purpose of the job
To lead, manage, and govern the Big Data, Analytics, and Artificial Intelligence Programme within the Application Development and Maintenance Division, ensuring the effective delivery of integrated data governance, analytics, AI and machine learning solutions, and enterprise reporting. The role enables data-driven decision-making, regulatory compliance, and the development of smart, data-enabled communities, aligned with organisational strategy, public-sector mandates, and approved programme and governance frameworks.

Key Responsibility Areas

Initiate, plan, and govern the Big Data, Analytics, Artificial Intelligence, and Machine Learning Programme in accordance with approved programme and project management methodologies.
Direct and manage programme execution to ensure the successful delivery of all subsidiary data governance, analytics, AI, machine learning, and smart community initiatives.
Oversee the implementation and operationalization of enterprise data governance and AI governance frameworks, including data ownership, stewardship, quality, standards, ethics, model lifecycle management, and responsible AI practices.
Ensure compliance with applicable legislation, policies, and standards, including POPIA, data security and privacy requirements, AI-related ethical guidelines, and public-sector governance frameworks.
Coordinate and manage programme interdependencies across business units, ICT teams, data and enterprise architecture, information security, innovation units, and external partners.
Plan, allocate, and optimise financial, human, and technical resources, including data platforms, analytics tools, AI/ML capabilities, and smart community technologies.
Consolidate, monitor, and control programme performance to ensure delivery within approved scope, budget, timelines, quality standards, and measurable data-driven outcomes.
Provide strategic leadership and value realisation oversight by translating organisational priorities into a coherent data, analytics, and AI programme roadmap.
Manage integrated change control, configuration management, and risk management across the programme, including risks related to data quality, AI models, and emerging technologies
Oversee programme risk management, document and records management, ISO compliance, internal audit reporting, and ERP-related transactions.
Prepare and present programme reports, dashboards, and assurance documentation to executive and governance forums.

Qualifications and Experience
Minimum: 3-Year National Diploma or Degree in a relevant discipline at a minimum of NQF Level 6. Relevant disciplines include Information Systems, Information Technology, Data Management, Business Management, or related fields.
Certification: Data governance, data management, Artificial Intelligence, Machine Learning or data analytics-related certifications (advantageous)

Experience:

A minimum of 8–10 years’ working experience in complex related project or programme Management environments. Demonstrated experience managing data governance, analytics, or data- enabled programmes within large organisations.
At least 4 years in a leadership role managing complex programmes or portfolios.
At least 4 years’ experience in a public and/or private sector ICT environment.
Experience in governance-related functions, including risk management, internal audit reporting, document and configuration management, and ERP transaction management.

Technical Competencies Description

Data governance principles, data quality and metadata management, analytics enablement, and AI and machine learning governance within regulated environments
Public-sector ICT services and digital transformation initiatives.
Programme Management Office (PMO) operations and portfolio governance.
Risk management, compliance, and audit processes within regulated environments.
Financial management, budgeting, and benefits realisation for programmes.
Programme and project management methodologies (PMBOK, PRINCE2, Agile PM, MSP).

Other Special Requirements

Strong stakeholder engagement and executive communication skills.
Ability to translate complex data, analytics, artificial intelligence, and machine learning concepts into strategic, executive-level insights aligned to organisational and public-sector priorities.
High levels of integrity, professionalism, and ethical leadership.
Willingness to work across organisational boundaries and engage with multiple public-sector stakeholders.

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR 080 1414 882
CV`s sent to the above email addresses will not be considered

Closing Date: 03 March 2026

Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan.
Correspondence will be limited to short listed candidates only. Preference will be given to members of designated

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered.
It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves a right not to make an appointment.
Appointment is subject to getting a positive security clearance, the signing of a performance contract, assessment recommendation, verification of the applicants’ documents (Qualifications), and reference checking.
Correspondence will be entered into with shortlisted candidates only.
CV`s from Recruitment Agencies will not be considered.

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