Picture
 
STATE INFORMATION TECHNOLOGY AGENCY (SITA)
 
VACANCY
 
RE-ADVERTISEMENT
 
REFERENCE NR : VAC04960
JOB TITLE : Technical Manager
JOB LEVEL : D3
SALARY : R 481,610 – R 802,683
REPORT TO Senior Manager: DOD Hosting, Storage, Printing and Cloud Programme
DIVISION : Hosting and Secure Operations
DEPT : Hosting, Storage, Printing and Cloud Program
LOCATION : Gauteng
POSITION STATUS : Permanent (Internal/External)
 
 
Purpose of the job
To manage technical support environment in terms of systems software, hardware and technical support teams to ensure services are delivered to clients as per the SLA.
 
Key Responsibility Areas
Alignment of Departmental business plans within the construct of a Supportive Operations plan inclusive of the balanced scorecard approach and Industry best practices;
Provide an integrated and viable specialised operation services in a secure environment;
Monitoring and ensuring the availability, reliability and performance of Hosting;
Storage and Printing Infrastructure through contracted specialised operations Service element groups within SLA’s; and
Manage resources (i.e. budget/finances, asset/equipment and staff) within the Department/Division/Unit in order to ensure the efficient operation and that all the resources are utilised optimally.

 
Qualifications and Experience
Minimum: 10 years’ experience in Information Technology on open systems platforms.
Experience: 7– 8 years Technical support experience in a Hosting, Storage, printing and Cloud computing environment including 4 years in a Managerial role for a large corporate/Public sector Organisation.
 
Technical Competencies Description
Knowledge of: ICT Charter, ICT Business Environment and Landscape, Government IT, Governance and Risk Management, Project Management, Hosting Architecture, Financial Modelling, IT Models and Frameworks, Commercial Printing, Strategy development, Emotional intelligence, ICT Management, Vendor contract Management, Various and relevant legislations, CMMI, ITIL.
 
Skills: Capacity Planning and Resource Management, Operational Plan Formulation, Implementation and Review, Policy Development, Review and Implementation, Budget and Finance Management, Risk Management, Asset Management, Stakeholder Management, People Management, Quality Assurance and Management.
 
Other Special Requirements
The incumbent will be required to engage with various stakeholders/role players and to travel nationally/internationally, as and when required.
​

​
How to apply
Internal candidates must apply using this email address:   Lerato.internalrecruitment@sita.co.za
 
External candidates must apply using this email address: Lerato.recruitment@sita.co.za
 
Closing Date: 06 July 2020
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
 If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
 Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
 It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
 Only candidates who meet the requirements should apply.
 SITA reserves a right not to make an appointment.
 Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications), and reference checking.
 Correspondence will be entered to with shortlisted candidates only.
 CV`s from Recruitment Agencies will not be considered.
 CV’s sent to incorrect email address will not be considered.