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SOUTH AFRICAN WEATHER SERVICE (SAWS)
 
The South African Weather Service (SAWS) is a Section 3(a) public entity under the Ministry of Forestry, Fisheries, and the Environment (DFFE) and is governed by a Board. The organisation is an authoritative voice for weather and climate related services in South Africa and is a member of the World Meteorological Organisation (WMO) to fulfil a range of international obligations of the government. South African Weather Service (SAWS) strives to be a Weather and Climate Centre of Excellence providing innovative solutions to ensure a weather-smart region, sustainable development, and economic growth. 
 

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The South African Weather Service (SAWS) is therefore seeking to appoint an efficient and enthusiastic person to undertake the role of: 
 
SUPPORT ADMINISTRATOR
Salary total package: Negotiable 
Centre: Centurion 
(Ref. WS01/112024) 
 
Job Summary: 
  • Monitor communication links and data flow as well as operational computer processes and maintain computer networks, LAN, WAN and Internet. 
  • Monitor Daily, weekly and monthly back up of the servers by compiling reports on a weekly status of backups and execute advanced administration functions on operational servers. 
  • Leading the operational support of weather observation and forecasting activities in obtaining missing data, also leading in the planning of hardware and software, network equipment and printer installation. 
  • Leading and monitoring end-user technical support, planning and implementation of security procedures and testing new system and application as well as their rollout. 
  • Configuring of Microsoft and Linux servers. 
  • Provide second level maintenance and administration of specialized System. E.g. Radar communication and Aviation Display system and Meteorological switching system. 
  • From time-to-time Configuration of routers and firewall 
 
Key Performance Areas: 
• Provide assistance to staff on technical computing issues. 
• Maintain user account details. 
• Make regular updates of virus protection, software and operating systems. 
• Troubleshoot any reported problems. 
• Keeping the network up and running. 
• Maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers. 
• Create and maintain email accounts for staff on O365. 
• Implement new projects as stated in the strategic plan of the institution. 
• Install LTE on user laptops 
• Provide support, via phone, to internal end users on variety of computer issues as related to both computer software and computer and related hardware. 
• Install and maintain networks / LAN’s 
• Install desktop computers and servers. 
• Linking workstations to the servers of different Network Operating Systems 
• Report faulty communication lines to Service Provider for repairs 
• Install, configure and troubleshoot Internet connections 
• Make hardware and software upgrade recommendations. 
 
Required Minimum Qualification: 
  • National Diploma in Computer Science or Information Technology, Information system or equivalent qualification. 
  • B- Tech or Honours will be an advantage. 
  • Knowledge of UNIX or Linux 
  • Code EB or Code 08 (without endorsements) 
  • No International Travel Restrictions
 
Required Minimum Work Experience: 
  • 2 years’ experience in an IT environment, performing network Administration 
 
Technical and Behavioural Competencies Required 
  • Consulting
  • Relationship building 
  • Mentoring
  • Leadership
  • Assurance
  • Compliance
  • Diligence
  • Efficiency
  • Effectiveness
  • Honesty
  • Integrity
  • Mutual Respect 
  • Open Communication 
  • Positive Work Ethic 
  • Professionalism
  • Fault-finding
  • Problem-solving
  • Documentation
  • Reporting
  • Quality Control of Meteorological Data 
 
Additional requirements 
  • Will be required to work shifts on rotation, all days of the week, including Sundays and public holidays. 
  • Will be required to be on stand-by as instructed as well as for 
    1. Operational emergencies and crisis situations, 
    2. Special project completion.


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Please Note: 
Register as user on our website using this link: https://www.weathersa.co.za/home/vacancies to apply for the above position and upload your (Comprehensive CV with certified copies of qualifications). 
 
Enquiries for the above-mentioned positions must be directed to: Ms Nokubonga Mkhize, at Tel. (012) 367 6059. 
 
Closing Date: 08 November 2024 
 
Preference will be given to African, Coloured and Indian Male and Female. Correspondence will be limited to short listed candidates only. Candidates who have not been contacted within 3 months after the closing date of this advertisement, please accept that your application was unsuccessful. The South African Weather Service is an equal opportunity employer. 
 
Record Reference HCM-ADVERT- SUP- ADMIN - ICT