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SOUTH AFRICAN REVENUE SERVICES (SARS)
 
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CONSULTANT: TAXPAYER INTERFACE OFFICE
Position Reports to:  Relationship Manager (Mining)         
Division: Large Business and International
Location:  Woodmead North Office Park
Advert Closing Date: 13 February 2026
 
About the Position
In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.
 
Job Purpose
To provide expertise, advice, and support to deliver on operational implementation plans and / or associated service delivery processes, by ensuring that incoming service requests from clients are effectively resolved, in order to continuously enhance service delivery.
 
Education and Experience
Minimum Qualification & Experience Required
  • Relevant National Diploma / Advanced Certificate (NQF 6) or above with 2-3 years' corporate tax or Customs and Excise experience or related, of which 1 – 2 years at a knowledge worker level.
OR
  • Senior Certificate (NQF 4) with a minimum of 5 years’ corporate tax or Customs and Excise experience, of which 1 - 2 years at a knowledge worker level
 
Job Outputs
 
Process
  • Accumulate information and provide reports with recommendations applicable to area of specialisation.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
  • Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
  • Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
  • Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
  • Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
  • Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
  • Integrate and interact with other Business Units / stakeholders in the resolution of taxpayer queries.
  • Understand integration points and identify gaps, challenges or loopholes.
  • Provide inputs/recommendations to resolve identified gaps.
  • Capture CIT, VAT, PAYE, MPRR and Customs and Excise applications and ensure data accuracy and completeness of information.
  • Follow-up and engage taxpayer on incomplete information and/or outstanding documentation.
  • Facilitate discussions and engage with relevant business units until the case is finalised.
  • Ensure taxpayer compliance (manual & automated).
  • Drive Taxpayer education.
 
Governance
  • Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
 
People
  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
  • Provide specialist support and advice where required in area of expertise.
 
Finance
  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
 
Client
  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
  • Establish and build relationship with taxpayer and understand taxpayer needs.
  • Continuous engagement and feedback to the taxpayer regarding the query being dealt with.
  • Ensure that every client, on exiting the service centre, has obtained query resolution.
  • Ensure customer satisfaction with quality and service timelines.
 
Behavioural competencies
  • Accountability
  • Analytical Thinking
  • Attention to Detail
  • Building Sustainability
  • Commitment to Continuous Learning
  • Conceptual Ability
  • Customer Orientation
  • Customer Service Excellence
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Respect
  • Trust
 
Technical competencies
  • Building Customer Loyalty
  • Business Knowledge
  • Customer Relationship Management
  • Debt Management
  • Efficiency improvement
  • Functional Policies and Procedures
  • Reporting
  • Tax Knowledge
 
Compliance Competency
  • GOC Confidential
 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
 
PLEASE APPLY HERE
 
 
 
 
 
 
 






​JUNIOR DESIGN ENGINEER X2 - (FIXED TERM CONTRACT)
Position Reports to: Office Manager
Division: National Ops Enabling
Location: SARS, Pretoria, Brooklyn - Landbank Office
Advert Closing Date: 30 January 2026
 
About the Position
In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country.  Integrity is key to the organisation.
 
Job Purpose
To analyse and support innovative business process engineering and continuous process improvement solutions.
 
Education and Experience
  • National Diploma / Advanced Certificate (NQF 6) in Accounting with Informatics and 3 - 4 years’ experience in Accounting, Informatics and System Testing of which 1 - 2 years at a knowledge worker level.
#Alternative
  • Senior Certificate (NQF 4) with 6 years’ experience in Accounting, Informatics and System Testing, of which 1-2 years at a knowledge worker level.
Functional Requirements
  • System Testing
  • Accounting Knowledge
 
Minimum Qualification & Experience Required
 
Job Outputs:
Process
  • Assist in modelling and documenting of business processes.
  • Assist with basic form design.
  • Assist with current state assessments.
  • Collaborate with developers and affected stakeholders to establish the technical vision, usability of data and performance needs.
  • Develop and maintain letter design.
  • Develop requirement specifications and detailed project plans according to standard templates.
  • Provide assistance and support with basic data analysis.
  • Provide input to business requirements specifications.
  • Accumulate information and provide reports with recommendations applicable to area of specialisation.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
  • Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
  • Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
  • Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
  • Use practical and applied knowledge and situational judgement to arrive at decisions.
 
Governance
  • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
  • Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
 
People
  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
 
Finance
  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
  • Assist business with implementing technology solutions in a cost-effective way by determining the requirements of a project.
 
Client
  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
 
Behavioural competencies
  • Accountability
  • Analytical Thinking
  • Attention to details
  • Commitment to continuous learning
  • Conceptual Ability
  • Drive for Results
  • Expertise in Context
  • Fairness and Transparency
  • Honesty and Integrity x
  • Organisational Awareness
  • Trust
  • Respect
  • Problem Solving
 
Technical competencies
  • Creative and Innovative Thinking
  • Data Collection and Analysis
  • Efficiency improvement
  • Functional Policies & Procedures
  • Reporting
 
Compliance Competency
  • GOC Secret
 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
 
PLEASE APPLY HERE












​BUSINESS AREA LEAD: LBI SECTOR (10838)
Position Reports to: Business Area Head: Operations        
Division: Taxpayer Engagement Operations: Large Business & International
Location: Woodmead North Office Park           
Advert Closing Date: 20 February 2026
 
About the Position
In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.
 
Job Purpose
To formulate a Large Business & International Sector tactical strategy and associated delivery plans related to multiple practice areas by ensuring the effective and efficient yield of revenue and compliance to close the tax gap in the sector and maintain the level of compliance, to ensure practice integration and operational implementation through the achievement of enforcement objectives. 
Tactical strategy business experience in the one or more of the following sectors such as Primary and state-owned companies or Construction or Communication or multifaceted industry will be an advantage
 
Education and Experience
Minimum Qualification & Experience Required
B. Comm (Hons): Taxation AND 10-12 years' experience in managing and leading multi disciplined teams, servicing and engaging corporate and multinational tax entities, managing operations and collecting revenue, of which 3-4 years at management level.
ALTERNATE:
Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 12 - 15 years related experience in managing and leading multi disciplined terms, servicing and engaging corporate and multinational tax entities, managing operations and collecting revenue, of which 3-4 years at management level.
 
Job Outputs:
 
Process
  • Provide direction for the preparation of risk assessments and audits.
  • Analyse and unpack the revenue strategy to enable the LBI to match environmental revenue potential with internal deployment of resources, in order to ensure that business revenue objectives and plans are maximised.
  • Develop detailed revenue plans for the sector to identify what and when revenue can be anticipated.
  • Build a high-performance sector that delivers a professional, one stop service in terms of customer satisfaction and revenue collection.
  • Lead the team to make a meaningful contribution to increase the level of compliance.  
  • Manage LBI Sector to ensure maximum results.
  • Manage interface with internal and external stakeholders.
  • Provide direction, guidance, technical support, mentoring and training to subordinates.
  • Ensure alignment to the new mode of operations within the Sector and LBI.
  • Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
  • Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
  • Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
  • Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
  • Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
  • Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
  • Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
  • Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
  • Provide periodic reports on performance against plan & progress on short-term initiatives and use to realign tactical plan and objectives appropriately.
 
Governance
  • Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
  • Manage and or advise on the translation and application of policy in a specific functional area.
 
People
  • Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
  • Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
  • Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
 
Finance
  • Implement and monitor financial control, management of costs and corporate governance in area of accountability.
  • Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
 
Client
  • Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
  • Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
  • Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
 
Behavioural competencies
  • Service Delivery Innovation
  • Accountability
  • Ability to translate Strategy into Execution
  • Stewardship & Service Orientation
  • Concern for Impact of own behavior on others
  • Nurtures Future Talent
  • Strong Results Orientation
  • Fairness and Transparency
  • Honesty and Integrity
  • Values and Manages
  • Diversity
  • Inspires others to Positive Action
  • Develops Teams & Nurtures Interdependency (breaks down silo tendencies)
  • Respect
  • Trust
  • Analytical Thinking
 
Technical competencies
  • Business Acumen
  • Coaching and Mentoring
  • Effective Business Communication
  • Financial Accounting
  • Functional Policies and Procedures
  • Industry Sector Expertise
  • Managerial Budgeting
  • Planning, Management and Measurement
  • Problem Analysis and Judgement
  • Risk and Compliance
  • Strategic Planning
  • Tax Knowledge
  • Tax Compliance Auditing
 
Compliance Competency
  • GOC Confidential
 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
 
PLEASE APPLY HERE