SOUTH AFRICAN REVENUE SERVICES (SARS) VACANCIES

SOUTH AFRICAN REVENUE SERVICES (SARS)

CONSULTANT: ASSET MANAGEMENT - HARDWARE (FIXED TERM CONTRACT)
Position Reports to: Manager: IT Service Assets
Division: Strategy Enab & Modernisation
Location: SARS Brooklyn
Advert Closing Date: 08 February 2026

About the Position
SARS is seeking a meticulous and proactive professional to join the HAM team as a Consultant: Hardware Asset Management. This position is responsible for overseeing the complete lifecycle of IT infrastructure assets throughout the organisation, from acquisition to disposal. The ideal candidate will possess comprehensive knowledge of applicable regulations in order to accurately record IT assets in the Fixed Assets Register, and ensure effective tracking and reporting of asset value and ownership. Successful execution of this role will enable the Service Assets Hardware team to manage IT infrastructure hardware assets efficiently, supporting organisational compliance and minimising unnecessary expenditures.
To plan, manage and monitor the implementation of area specific activities and end-to-end lifecycle of the IT Infrastructure assets, by managing and controlling those assets in compliance with Internal Tangible Asset Management Policy and related procedures, in order to deliver on approved operational plans and to continuously enhance service delivery.

Job Purpose
Ensure adherence to policies by maintaining and monitoring organisational assets in accordance with SARS policies and procedures.

Education and Experience
Minimum Qualification & Experience Required
Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in IT/ Finance AND 5-7 years' IT Infrastructure Asset management experience, of which 2-3 years at technical skilled level
ALTERNATIVE
Senior Certificate (NQF 4), ITIL certification AND 10 years’ experience in IT Infrastructure Asset Management, of which 2-3 years at a technically skilled level

Minimum Functional Requirements

Hardware Asset Management experience- Understanding of policies and regulations governing IT Infrastructure Assets.
Asset Tracking and Management- Proficiency in using Discovery tools and Microsoft PowerBI dashboards to manage hardware inventory.
Audits: Ability to perform asset verification to maintain accurate records of IT Infrastructure Assets.
Compliance Management: Practical knowledge of disposal processes to ensure compliance to manufacturers regulations.
Technical Proficiency: Basic understanding of IT infrastructure, including operating systems and network configurations.
Data Analysis and Reporting – Ability to analyse asset lifecycle data (covering procurement, ownership, location changes, disposal etc.) to identify trends, optimize asset utilization, and reduce total cost of ownership. Skilled in creating reports and dashboards that clearly communicate asset status, movement history, financial value, and compliance with organizational policies.

Job Outputs:
Process

Responsible for the daily and long-term strategic management of IT Infrastructure hardware assets.
Provide financial expertise within the IT environment to assist technical teams in managing IT Infrastructure assets.
Provide financial expertise to SARS personnel responsible for procurement of IT Infrastructure Assets
Manage the IT Infrastructure asset register ensuring that the asset register is continuously updated to reflect movement of assets in order to provide accurate input into SARS Financial statements.
Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
Ensure procedures, policies and mandates are clearly understood and complied with.
Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements as a result of the change.
Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
Plan and organise own work tasks within specific guidelines given in the said area of work.
Conduct verification processes to ensure that SARS fixed asset register is complete and updated.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.

Governance

Ensuring that IT Infrastructure assets adhere to regulatory requirements, industry standards, and organizational policies
Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive relationships with SARS role players, third party suppliers to maximise service offerings.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Strong knowledge of budgeting, forecasting, and financial analysis.
Experience in Service Assets management.
Ability to analyse large datasets to optimize IT costs, usage and performance

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Honesty and Integrity
Problem Solving and Analysis
Fairness and Transparency
Analytical Thinking
Conceptual Ability
Building Sustainability

Technical competencies

Reporting
Functional Policies and Procedures
Financial Analysis and Reporting
Financial Administration
Analysis and Interpretation of Financial Systems
Asset Management
Query Resolution
Financial Controls

Compliance Competency

Security Clearance: GOC Confidential

Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

SENIOR NETWORK ENGINEER (VOICE NETWORK ENGINEER) - FIXED TERM CONTRACT
Position Reports to: Manager Network Engineering
Division: Strategy Enab & Modernisation
Location: SARS Brooklyn
Advert Closing Date:  03 February 2026

About the Position
SARS is looking for a highly skilled Senior Voice Network Engineer with relevant academic competence, experience and a solid work ethics to join a dynamic team. This position will require the individual to work on strategic enterprise solutions and modernisation initiatives.
Experience in Telecommunication, SIP, Voice networking design with Internet Protocol is essential. Working knowledge of SIP PABX systems, Enterprise network design, configuration, routing, knowledge of VoIP products (relevant products, gateways, and IP phones), WAN / LAN network design, Linux, AIX, WAS, SQL, DB2, & CTI CRM Integration.

Job Purpose
To provide the technical skills to support the optimal management and operation of all Data and Voice communication related infrastructure in the production and development environment. Management of projects and programmes within all network areas as well as technology and architecture approval and governance, vendor management and 3rd level technical assistance on all problems, incidents and changes.

Education and Experience
Minimum Qualification & Experience Required
Relevant National Diploma / Advanced Certificate (NQF 6) Information Technology / Computer Science and 3 - 4 years’ experience in a Voice /Network environment, of which 1 - 2 years at a knowledge worker level.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 6 years’ experience in Voice /Network environment, of which 1 - 2 years at a knowledge worker level.

Minimum Functional Requirements
Proven experience with systems planning, security principles, and general software management best practices. 5-7 years’ experience in IP routing and switching experience; and CCNP/CCIE certification. IP routing and switching experience; and CCT Certification.   Proficient in the following technologies: Technical Knowledge of Routers, Wi-Fi Access Points, Switches; LAN Cabling, Voice Gateways, Protocols, Network Management Systems. Broad IT Network Knowledge; ITIL Foundation Certification.

Job Outputs:
Process

Accumulate information and provide reports with recommendations applicable to area of specialisation.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Use practical and applied knowledge and situational judgement to arrive at decisions.
Responsible for managing the co-ordination, configuration, installation, and management of multiple network types (WAN, LAN, wireless, satellite, telephony, internetworking) and related client services with the enterprise.
Responsible maintaining network architectures, and for the identification and resolution of high level hardware and software technical problems and malfunctions related to the network and related services.
Makes recommendations and implement decisions in the areas of throughput analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions.
Ensures a stable performance environment for the network communication infrastructure.
Participates in various IT projects intended to continually improve / upgrade the network / telecommunications infrastructure.
Respond appropriately and deal with queries or complaints in an effective manner (i.e. punctual; polite and with empathy).
Professionally manage them through to resolution or escalation.
Take ownership of escalated and/or complex tickets allocated to Network Services and / or the relevant Virtual team ticket queue.
Maintain a professional relationship with peers of other Service Delivery teams and utilise excellent customer service skills and exceed business expectations.
Identify potential business facing risks.
Involvement in problem management to identify root cause analysis and report customer feedback and potential product request.
Troubleshoot, maintain and support a wide range of systems.
Ensure Service Level Agreements (OLA's and SLA) are met / achieved.

Governance

Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Building Sustainability
Commitment to Continuous Learning
Fairness and Transparency
Conceptual Ability
Honesty and Integrity
Organisational Awareness
Problem Solving and Analysis
Respect
Trust

Technical competencies

Computer Literacy
Functional Policies and Procedures
IT Knowledge
Customer Relationship Management
System Thinking
Technical Expertise
IT Project Management
Knowledge of IT Governance and Business
Verbal Communication

Compliance Competency

Networking and Comm
Problem Management
Quality Management
Risk Management
Service Level Management
GOC Confidential

SPECIALIST: ECONOMICS
Position Reports to: Head: Rev Analysis & Macro Forecasting
Division: Compliance Revenue Programme: Revenue Analysis and Macroeconomics
Location: Head Office: Linton House
Advert Closing Date: 10 February 2026

Wanted
SARS is looking for a highly skilled, experienced, results driven, self-directed leader with sound judgement and strong business acumen who will contribute towards our higher purpose and service orientation. S/he will provide expert advice on economics strategies in order to meet national and regional business objectives. S/he will conduct macroeconomic analysis and interpreting the economic environment and evaluating local and international risk trends that have impact on SARS’ revenue collection activities. The candidate is expected to conduct activities related to revenue forecasting and modelling. The Specialist Economics role reports to an Executive: Forecast & Revenue within the Service and Delivery –Compliance & Revenue Programme.

Job Purpose
The primary mandate of the Macro-Economic Research Unit is to model, analyse and develop research tools that measure the impact of economic fundamentals and the compliance landscape on overall revenue collections. The unit provides thought leadership to inform strategy and influence policy. The unit leverages SARS tax and trade data ecosystem to ensure optimal execution of SARS strategy and to maximise revenue collection through comprehensive revenue analysis and forecasting. Key to meeting fiscal revenue estimates and forecasting objectives, is the development and maintenance of macro-economic and revenue forecasting tools. models and capabilities. As such it is imperative that the unit is capacitated by world-class Specialist Economists (and Econometricians), with exposure to international, continental, provincial and local environments, with a scope that spans micro-economics, macro-economics as well as international economics (trade) The purpose of this job is to advice on economics strategies in order to meet business objectives.

Education and Experience

Minimum Qualification & Experience Required
Bachelor’s degree / Advanced Diploma (NQF 7) in Economics, Econometrics, Business Science, Finance, or related field AND 8-10 years' experience in a macroeconomic research environment of which 3-4 years at junior specialist level. Professionally qualified, experienced specialists and/or mid-management with experience and knowledge in a field that is relevant in the field of Macro Economic Research.
#ALTERNATIVE
Senior Certificate (NQF 4) AND 15 years' experience in a macroeconomic research environment of which 3-4 years junior specialist level. Professionally qualified, experienced specialists and/or mid-management with experience and knowledge in a field that is relevant in the field of Macro Economic Research.

Job Outputs:

Process

Identify, analyse, monitor key macro-economic, micro-economic and SARS operations factors, and evaluate their impact on SARS’ revenue and compliance outcomes.
Provide expert advice, analytical and technical support in economic and revenue management, analysis, modelling and forecasting to internal and external stakeholders.
Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision-making purposes.
Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
Proactively identify interconnected problems, determine its impact and use to develop best-fit alternatives; best practice implementation solutions.
Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
Conduct assessments and use information to advise, make recommendations and facilitate improvement

Governance

Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans

Client

Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
Participate in the specialist practice community and contribute positively to organisation knowledge management.
Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Building Sustainability
Commitment to Continuous Learning
Fairness
Integrity
Organisational awareness
Conceptual Ability
Problem solving and Analysis
Respect

Technical competencies

Business Knowledge
Data Collection and Analysis
Economic Methods and Theories
Economic Research
Efficiency improvement
Functional Policies and Procedures
Reporting
Risk Awareness
Risk Knowledge

Compliance Competency

GOC Confidential

CONSULTANT: ASSET MANAGEMENT - SOFTWARE (FIXED TERM CONTRACT)
Position Reports to: Manager: IT Service Assets
Division: Strategy Enab & Modernisation
Location: SARS Brooklyn
Advert Closing Date: 08 February 2026

About the Position
SARS is seeking a detail-oriented and proactive individual to join the SAM team as a Consultant: Software Asset Management. The role involves managing software assets across the organisation, ensuring compliance with licensing standards and regulatory requirements, while also overseeing cloud-based software usage on platforms such as Azure. The ideal candidate will have a solid understanding of software licensing models, software governance, strong analytical skills, and the ability to collaborate effectively across teams to support strategic IT initiatives. Executed effectively, this role will make sure SARS maximize the value of their software investments while maintaining control over their environment.
To manage and optimize resources, services, and infrastructure in a hybrid- cloud computing environment in accordance with SARS policies and procedures.

Job Purpose
Ensure adherence to policies by maintaining and monitoring organisational assets in accordance with SARS policies and procedures.

Education and Experience
Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in IT/ Finance AND 5-7 years' experience in software asset management experience, of which 2-3 years at technical skilled level
ALTERNATIVE#
Senior Certificate (NQF 4), ITIL certification AND 10 years’ experience in Software Asset Management experience, of which 2-3 years at a technically skilled level

Azure Fundamentals, CSAM and LISA qualifications will be an added advantage

Minimum Functional Requirements

Software Licensing Knowledge- Understanding of various licensing models (e.g., per-user, per-device, subscription-based).
End User License Agreement: Ability to interpret licensing terms and agreements from major software vendors such as Microsoft.
Cloud Resource Management-practical applications of cloud licensing including Cloud activity management such as Microsoft Azure Monitor, Billing and Cost Management.
Asset Tracking and Management- Proficiency in using SAM tools and software for tracking and managing software inventory.
Audits: Ability to perform software audits and maintain accurate records of software usage.
Compliance Management: Practical knowledge of software compliance requirements and regulations and ability to ensure adherence to software licensing agreements and avoid legal issues.
Technical Proficiency: Basic understanding of IT infrastructure, including operating systems, network configurations, and software deployment processes.
Data Analysis and Reporting- Skills in analysing software usage data to identify trends, optimize licenses, and reduce costs and the ability to create reports and dashboards to communicate software asset status and compliance.

Job Outputs:
Process

Conduct end to end Software Asset Management activities, including procurement of software, deployment, utilisation and decommissioning.
Basic knowledge of cloud architecture and resource management
Manage software asset management portals and tools to support compliance.
Responsible for optimizing and controlling Cost Management within an organization's Cloud environment including development and management of budgets for Cloud resources and services.
Provide transparency and accountability for cloud expenditures through detailed reporting and analysis
Continuously monitoring the performance of on-premises and cloud assets to ensure they meet required service levels
Respond to all Software audit queries
Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
Plan and organise own work tasks within specific guidelines given in the said area of work.
Conduct verification processes to ensure that SARS fixed asset register is complete and updated.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.

Governance

Ensuring that cloud and on premise software assets adhere to regulatory requirements, industry standards, and organizational policies
Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive relationships with SARS role players, third party suppliers to maximise benefit in software licensing, maintenance and service offerings.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Strong knowledge of budgeting, forecasting, and financial analysis.
Experience in cloud asset management, particularly within Azure.
Ability to analyse large datasets to optimize IT costs, usage and performance

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Honesty and Integrity
Problem Solving and Analysis
Fairness and Transparency
Analytical Thinking
Conceptual Ability
Building Sustainability

Technical competencies

Reporting
Functional Policies and Procedures
Financial Analysis and Reporting
Financial Administration
Analysis and Interpretation of Financial Systems
Asset Management
Query Resolution
Financial Controls

Compliance Competency

Security Clearance: GOC Confidential

AUDITOR - COMPLIANCE AUDIT
Position Reports to: Ops Manager
Division: Taxpayer Engagement-EC
Location: Gqeberha
Advert Closing Date: 16 February 2026

About the Position
SARS is seeking an energetic, results-oriented, and self-motivated individual to enhance its operations by applying a systematic and disciplined approach within the Compliance Audit division. The successful candidate will be responsible for planning and managing their workload, executing tasks within the Compliance Audit space, and achieving set targets and objectives across various tax types.

Job Purpose
To conduct verifications with the aim of influencing compliance through raising accurate assessments in line with relevant legislation.

Education and Experience
Minimum Qualification & Experience Required

National Diploma / Advanced Certificate (NQF 6) in Accounting/Auditing/Taxation and 2-3 years' experience in Auditing/Tax/Accounting environment

Senior Certificate (NQF 4) and 5 years’ experience in Auditing/Tax/Accounting environment, of which 1-2 years at knowledge worker level.

Job Outputs:

Process

Be informed on related acts, legislation and regulations that might impact on own work.
Be observant and engage on possible violations of regulation, policies, SOPs and standards of conduct and escalate where necessary.
Conduct standard (limited scope) audits to ensure compliance with the relevant acts.
Plan and organise own work tasks within are of work.
Prepare and present submissions to interest and penalty committee.
Take accountability for delivery of contracted work outputs within agreed parameters, quality standards, and client service targets.
Accumulate information and provide reports with recommendations applicable to area of specialisation.
Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions/conclusions.

Governance

Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

Develop productive working relationships with team members, Ops manager and key role players in the business to support contracted work outputs.
Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

Fairness and Transparency
Analytical thinking
Accountability
Conceptual ability
Organisational awareness
Trust
Respect
Attention to detail
Commitment to continuous learning
Building Sustainability
Honesty and Integrity
Teamwork

Technical competencies

Reporting
Functional Policies and Procedures
Financial Accounting
Operational Audit
Business Knowledge
Efficiency improvement

Compliance Competency

Security Clearance: GOC Confidential

SPECIALIST: BUSINESS SYSTEMS X2 (FIXED TERM CONTRACT)
Position Reports to: Manager: Business Systems
Division: Strategy Enab & Modernisation
Location: Head Office Pretoria
Advert Closing Date: 08 February 2026

About the Position
SARS is seeking an experienced and skilled technical resource to become a part of our dynamic team. As a Specialist: Business Systems, your main responsibility will be to analyse business processes, identify areas of improvement, and suggest solutions to improve efficiency and productivity. The ideal candidate should possess a proven track record of achieving results, can work independently with sound judgment, and demonstrate strong business acumen. You will play a significant role in enhancing our organisation's higher purpose and service delivery by conducting system analysis, developing business requirements, reviewing functional specifications, analysing complex problems, and implementing solutions. Additionally, you will be responsible for providing end-to-end production support.
This role is primarily focused on collaborating closely with business units to acquire a comprehensive understanding of their business strategy, processes, services, roadmap, and overall context of operations. The key objective is to identify and document the necessary capabilities required to address business challenges.

Job Purpose
To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, in order to continuously enhance service delivery.

Education and Experience
Minimum Qualification & Experience Required
Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology AND 5-7 years' experience in Third party data types, Income Tax support, Systems Analysis and Software Testing, Policy and Legislative environment, of which 2-3 years at functional specialist level.
OR
Senior Certificate (NQF 4) and relevant IT Qualification(s) / Certification(s) in Information Technology (Third party data types, Income Tax support, Systems Analysis and Software Testing, Policy and Legislative environment), and 5-7 years' experience in a similar environment of which 2-3 years at functional specialist level.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 10 years’ experience in Information Technology (Third party data types, Income Tax support, Systems Analysis and Software Testing, Policy and Legislative environment), of which 2-3 years at functional specialist level.

Job Outputs:
Process

Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Execute specialist input through investigation &opportunities within the product process including risk concern.
Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Building Sustainability
Commitment to Continuous Learning
Conceptual Ability
Customer Service
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Problem Solving and Analysis
Respect
Trust

Technical competencies

Business IT Systems
Business Knowledge
Computer Literacy
Efficiency improvement
Functional Policies and Procedures
IT Strategy and Planning
Reporting
System thinking

Compliance Competency

GOC Confidential

SPECIALIST: BUSINESS SYSTEMS - SOLUTIONS ANALYSIS X2 (FIXED TERM CONTRACT)
Position Reports to: Manager: IT Business Relations
Division: Strategy Enablement & Modernisation
Location: Head Office Pretoria
Advert Closing Date: 08 February 2026

About the Position
Are you passionate about innovation, driven by curiosity, and thrive on solving complex challenges? Do you have an eye for detail and a hunger to make a meaningful impact? If that sounds like you, keep on reading.
SARS is on the lookout for a forward-thinking Specialist ready to shape the future of business technology. We're searching for someone with sharp analytical instincts, natural influence, and a proven track record of bringing bold ideas to life, from concept through to execution.
In this role, you won’t just keep up with change, you'll lead it. You’ll collaborate across the organisation to craft tailored, cutting-edge solutions that are robust, scalable, and future-ready. Whether working independently or as part of a high-powered team, your ability to design, build, and implement transformative technology will be key.
You'll join a vibrant, multidisciplinary team of experts who think big and move fast. You’ll interact with senior leaders, contribute to strategic conversations, and deliver meaningful results using agile principles and innovative thinking.
This is more than a job. It’s a chance to do purposeful work that leaves a lasting footprint. Ready to disrupt the status quo? Please apply and let’s talk.

Job Purpose
To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, to continuously enhance service delivery. To champion impactful, future-ready technology solutions by delivering sharp analytical insights, strategic design thinking, and expert guidance that drive innovation. You’ll play a key role in shaping and aligning new and existing systems and related processes with evolving best practices, governance standards, and modernisation goals. By advocating thoughtful, scalable design, you’ll ensure every solution is fit-for-purpose and built to enable lasting transformation across the enterprise

Minimum Qualification & Experience Required
Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Business/ Systems Analysis AND 5-7 years' experience within an Information Technology environment with a Business/Systems Analysis background, of which 2-3 years were spent as a Functional/Technical Business/Systems Analyst.
OR
Senior Certificate (NQF 4) and relevant Business Analysis / Information Technology Qualification(s) / Certification(s), and 5-7 years' experience within an Information Technology environment with a Business/Systems Analysis background.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 10 years’ experience within an Information Technology environment with a Business/Systems Analysis background, with an ability to interpret and review business requirements, identify impacted stakeholders, conduct joint application development sessions as well as manage the financial expenditure for related initiatives.

Minimum Functional Requirements

IT related certification
Ability to interpret and review business requirements,
Identify impacted stakeholders,
Conduct joint application development sessions
Manage the financial expenditure for related initiatives.

Job Outputs:
Process

Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Execute specialist input through investigation &opportunities within the product process including risk concern.
Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Building Sustainability
Commitment to Continuous Learning
Conceptual Ability
Customer Service
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Problem Solving and Analysis
Respect
Trust

Technical competencies

Business IT Systems
Business Knowledge
Computer Literacy
Efficiency improvement
Functional Policies and Procedures
IT Strategy and Planning
Reporting
System thinking

Compliance Competency

GOC Confidential

SENIOR SPECIALIST: BUSINESS INTEGRATION
Division: Strategy Enab & Modernisation
Location: Brooklyn
Advert Closing Date: 08 February 2026

About the Position
SARS is looking for a goal-driven specialist IT Solutions Support Engineer, a professional with a proven record to provide expertise, advice, and support in practice formulation and associated best practice improvement tactics by ensuring sustainability of SARS software, systems, and technologies with extensive knowledge of systems development methodologies, frameworks, techniques, concepts, and principles with emphasis on Agile methodology. An Individual with strong analytical, problem-solving, communication, and distributed systems support skills. Software and hardware asset management, IT configuration management database, and associated tools. scripting and programming skills and understanding and working on different flavours of operating systems will provide an additional advantage.

Job Purpose
To manage and improve a significant portion of the existing integrated SARS applications throughout their life cycle by performing complex integrated support, helps in testing, operating and improving IT services within IT User Support.

Education and Experience
Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology/Computer Science AND 5-7 years' experience in Distributed Systems Support, of which 2-3 years ideally at functional specialist level.
OR
Senior Certificate (NQF 4) AND Relevant IT Qualification(s) /Certification(s) in Information Technology/Computer Science AND 5-7 years’ experience in a Distributed Systems Support environment.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 10 years experience in Distributed Systems Support.

Minimum Functional Requirements

ITIL Certification
Project Management certification will be an added advantage
Togaf Certification
Cobit Certification
Demonstrate Systems Development and Support experience in a
corporate environment
Demonstrate Business/Systems analysis experience in a corporate
environment
Broad understanding of all facets of Information Technology including
SDLC.
Understanding of diverse set of technologies (including SQL Server,
DB2, C#, Java, Flexera, Microsoft OS, BMC Discovery,

Job Outputs:
Process

Accumulate information to review work progress that provides input to reporting, decision-making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Execute specialist input through investigation &opportunities within the product process including risk concern.
Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
To manage and improve a significant portion of the bespoke existing integrated SARS applications throughout their life cycle by performing complex integrate support, helps in testing, operating and improving IT services.
To design and monitor services, capacity & throughput for deviations from acceptable service levels or unplanned interruptions for a significant portion of existing SARS bespoke integrated applications.
To identify, track and resolve recurring incidents permanently to prevent incidents from re- occurring and ultimately aims for no incidents for a significant portion of existing SARS Integrated solutions.
To maintain information about software & hardware configuration items required to deliver the bespoke solutions services, including their relationships with other Configuration Items to track individual configuration items and the internal configuration of bespoke applications, for a significant portion of the SARS bespoke integrated applications.
To regularly test, the organisation's capability to provide the necessary level of service following an interruption of service for a significant portion of SARS integrated applications in line with organisational strategy.
To gather, analyse, store and share knowledge and information to improve efficiency by reducing the need to rediscover knowledge for a significant portion of the integrated SARS bespoke integrated applications.
To maintain and improve the quality of service provided to the organization in line with agreed upon processes, operational level agreements and service level targets for a significant portion of the SARS integrated applications.
To define, analyse, plan, measure and improve all aspects of the availability of IT services for a significant portion of bespoke integrated SARS applications, which is responsible for ensuring that all IT infrastructure, processes, tools, roles are appropriate for the agreed availability targets.
To control, predict and report on the performance and capacity of operational services for a significant portion of bespoke integrated SARS applications.
To control, predict the performance, utilization and capacity and report on capacity of individual IT components for a significant portion of bespoke integrated SARS applications.
Ensuring that all contracts with suppliers support the needs of the business, making sure that all suppliers meet their contractual commitments for a significant portion of integrated SARS applications.
Decide on the tactics to serve solution customers for a significant portion of the bespoke Integrated SARS applications, starting from an assessment of customer needs, determines which services to offer and what capabilities need to be developed. Its ultimate goal is to make the technical Support think and act in a strategic manner in line with the SARS APP.

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Build and maintain relationships with clients and internal and external stakeholders that promote cross-functional process delivery solutions.

Behavioural competencies

Accountability
Attention to Detail
Building Sustainability
Commitment to Continuous Learning
Conceptual Ability
Customer Service
Fairness and Transparency
Honesty and Integrity
Problem Solving and Analysis
Respect
Trust

Technical competencies

Business IT Systems
Computer Literacy
Customer Relationship Management
Efficiency improvement
Functional Policies and Procedures
Planning and Organising
Problem Analysis and Judgement
Reporting
IT Knowledge
IT Systems Proficiency
IT Applications
Reporting
IT Project Management
Procurement Knowledge

Compliance Competency

User Support (IT)
Service Level Management (IT)
Customer Service Tech (IT)
GOC Confidential

SPECIALIST: SYSTEMS ENGINEER (IIS WEB APPLICATION SPECIALIST) - FIXED TERM CONTRACT
Position Reports to: Ops Manager: Systems Engineering
Division: Design and Enabling: Data and Technology
Location: Pretoria
Advert Closing Date:10 February 2026

About the Position
SARS is looking for a talented Specialist Systems Engineer with expertise in Internet Information Systems Technology (IIS). This role involves overseeing the coordination, configuration, installation, and management of software architectures within the organization. The focus will be on implementing system architectures, troubleshooting and resolving technical issues related to software and network components, ensuring smooth business transactions, and maintaining a stable environment for business processing systems.
The successful candidate will be responsible for both production and non-production environments, ensuring optimal system performance and reliability at all times. Additionally, they will represent the team during environment upgrades as part of a project team. Taking the initiatives and ensuring junior team members are uplifted in the process.

Job Purpose
To be responsible for the co-ordination, configuration programming, installation, and management of single system hardware and software architectures, and related client services within the organisation. Implementing system architectures and for the identification and resolution of hardware and software technical problems and malfunctions related to the network and other related servers with the potential to affect the successful execution of business transactions and ensuring a stable performance environment for the business processing system. Work in both Production and non-production environments.

Education and Experience
Minimum Qualification & Experience Required
Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in IT Information Systems
5 – 7 years’ experience in a Microsoft Internet Information Services (IIS) support environment, of which 2 – 3 years ideally at functional specialist level
OR
Senior Certificate (NQF 4) AND Relevant IT Qualification(s) / Certification(s)
IT Information Systems AND 5 – 7 years’ experience in a Microsoft Internet Information Services (IIS) support environment AND additional requirements specified in Min Functional requirements, where applicable. Windows: Active Directory Testing, or IIS Support, or In house developed and 3rd Party Application Support, or VMware, or Regional Technical Support of Infrastructure server rooms, or Microsoft products (Microsoft SharePoint, Microsoft Exchange, Microsoft SCOM, Microsoft SCCM, Microsoft LYNC or any other Microsoft Certification) ; or Wintel Intel Server: (A+, MCSA, MCSE and related Server Operating System and Hardware certification related to server support), or VMWare Certification OR AiX: IBM AiX Certified Engineer, PowerHA, IBM Systems Director or relevant certification OR Mainframe: IBM zOS/systems Certified Engineer or any other relevant certification OR LINUX: SuSE Certified Professional or Linux Professional Certified Level 2 or Redhat Certified Technician OR Storage: Storage Management and backup/Restore Certification or any other relevant certification OR WAS: IBM WebSphere Application Server Certified System Administrator or any other relevant certification
ALTERNATIVE #
Senior Certificate (NQF 4) AND 10 years experience in Microsoft Internet Information Services (IIS) support environment of which 2 - 3 years at a technically skilled level.

Minimum Functional Requirements

Microsoft Windows Server Operating system certification or experience and
Microsoft certification relating to Windows Internet Information (IIS) or relevant knowledge
Windows: Active Directory Testing, Internet information system (IIS) Support, in-house developed and 3rd Party Application Support.

Job Outputs:
Process

Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
Design and deploy new applications and enhancements to existing applications, software, and operating systems and participate in the design of information and operational support systems.
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
Developing, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
Draw on own knowledge and experience to diagnose causes and possible effects in to solve emerging problems. Initiate change process and implement changes, provide guidelines and support as a results of the change.
Ensure system connectivity of all servers, shared software, groupware, and other applications.
Execute specialist input through investigation and opportunities within the product process including risk concern.
Integrate servers and their associated software into enterprise systems/solutions.
Liaise with stakeholders for problem resolution.
Maintenance, support and upgrades of in-house developed applications and 3rd Party Applications, including issues like security, backup, and redundancy strategies.
Manage the Regional Data Centres.
Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
Participates in various IT projects intended to continually improve/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.
Perform hardware and software assessments; assist in security audits and new business investigations.
Performing high-level root-cause analysis for service interruption recovery and creating preventive measures.
Performing installation, maintenance and support of system software/hardware and user support.
Plan for value-added process improvements initiatives for current systems to be more effective and efficient and services to deliver on operational strategy and objectives
Proactively ensure the highest levels of systems and infrastructure availability whilst monitoring and perform test application performance for potential bottlenecks identify possible solutions.
Responsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
Responsible for the situational interpretation and judgement of work outputs and queries in area of specialisation.
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks to ensure compatibility and interoperability of in-house computing systems.
Analyse, prepare and deliver system performance statistics and reports.
Recommend and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Building Sustainability
Commitment to Continuous Learning
Conceptual Ability
Customer Service
Developing Others
Fairness and Transparency
Honesty and Integrity
Problem Solving and Analysis
Trust
Respect

Technical competencies

Business IT Systems
Business Knowledge
Computer Literacy
Customer Relationship Management
Data Collection and Analysis
Efficiency improvement
Functional Policies and Procedures
IT Strategy and Planning
Infrastructure/Platforms
IT Knowledge
IT Project Management
Knowledge of IT Governance and Business
Planning and Organising
Problem Analysis and Judgement
Reporting
Service Delivery
System Thinking
Verbal Communication

Compliance Competency

Engineering Planning and Design (IT)
GOC Confidential

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