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SOUTH AFRICAN REVENUE SERVICES (SARS) 
 
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SENIOR SPECIALIST: SYSTEMS - SAP (FIXED TERM CONTRACT) (10841)
Position Reports to: Area Head – Enterprises Services and Support          
Division: Design and Enabling
Location: Head Office Pretoria
Advert Closing Date:  08 March 2026
 
About the Position
SARS is seeking an experienced and skilled technical resource to become a part of our dynamic team. As a Senior Specialist, your main responsibility will be to analyse business processes, identify areas of improvement, and suggest solutions to improve efficiency and productivity. The ideal candidate should possess a proven track record of achieving results, can work independently with sound judgment, and demonstrate strong business acumen. You will play a significant role in enhancing our organisation's higher purpose and service delivery by conducting system analysis, developing business requirements, reviewing functional specifications, analysing complex problems, and implementing solutions. Additionally, you will be responsible for providing end-to-end production support.
Carrying out end-to-end enhancements/projects validated in the SAP and SF modules with in-depth of these modules but not limited to SAP including the following (design, parameterisation, implementation, testing, change management, training, post-go-live support, etc.) with a strong commitment to results and close interaction with business correspondents. An added advantage will be the understanding and experience in cloud related SAP modules. 
 
Job Purpose
To provide analytical subject matter expertise advice and influential skills to ensure practical design alignment for all existing and forthcoming technology solutions by ensuring that modernisation and enhancement initiatives are carefully and consistently evaluated against a non-exhaustive and constantly evolving set of software design life cycle (SDLC) principles, methodologies, governance standards and protocols. 
 
Education and Experience
Minimum Qualification & Experience Require
Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Information Technology/ Engineering / Finance and or BAdmin AND 8-10 years' experience in a SAP environment, of which 3-4 years at operational specialist level.
#Alternative
Senior Certificate (NQF 4) and relevant IT Qualification(s) / Certification(s), and 15 years' experience in a SAP environment
 
Job Outputs:
Process
  • Apply processes to lead, direct and manage the analytical evaluation of business cases, conceptual designs, business requirements specifications, functional specifications, change request and memos across service delivery systems in line with operational targets.
  • Design self-explanatory, detailed-oriented and logical process flows and conceptual solution design models for use by the organisation or business units for the purpose of providing information customized to meet specific needs.
  • Ensure that the conceptual solution design is fit-for-purpose and in alignment with all the practical design alignment principles consistent with the organisation.
  • Check completeness, validity, relevance, and corrective actions where necessary, to maintain set standards and achieve set objectives.
  • Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency, and client service delivery.
  • Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
  • Analyse and make recommendations about improvements to specialist systems, procedures, and associated area's practice.
  • Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
  • Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
  • Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
  • Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
  • Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
  • Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
  • Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
  • Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
  • Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
 
Governance
  • Ensure all solution designs are in strict adherence to all organisational policies as well as the South African Tax, Customs and Excise Acts.
 
People
  • Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
  • Establishing and maintaining effective relationships to understand needs, and promote understanding of full systems, product, and related services, and ensuring alignment to provide an understanding of all functions within the IT environment and corresponding impact on the operational environment.
  • Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
 
Finance
  • Ensure effective internal management and reconciliation of all solution artifacts.
  • Implement and monitor the effective financial control, management of costs and corporate governance in area of specialisation.
 
Client
  • Provide authoritative, specialist expertise and advice to internal and external stakeholders.
  • Participate in the specialist practice community and contribute positively to organisation knowledge management.
  • Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
 
Behavioural competencies
  • Accountability
  • Analytical Thinking  
  • Attention to Detail 
  • Building Sustainability 
  • Commitment to Continuous Learning 
  • Conceptual Ability
  • Customer Service    
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Problem Solving and Analysis    
  • Respect
  • Trust
 
Technical competencies
  • Application Development and Maintenance
  • Business Knowledge 
  • Database design and management
  • Efficiency improvement  
  • IT Knowledge
  • Reporting and Interpretation
  • System thinking
 
Compliance Competency
  • GOC Confidential
 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
 
PLEASE APPLY HERE
 
 
 
 
 
 
 






​SPECIALIST: BUSINESS SYSTEMS - SAP (FIXED TERM CONTRACT) (10842)
Position Reports to:  Area Head: Enterprise Service & Support
Division: Design and Enabling
Location: Head Office Pretoria
Advert Closing Date: 08 March 2026
 
About the Position
SARS is seeking an experienced and skilled technical resource to become a part of our dynamic team. As a specialist, your main responsibility will be to act as the organisational point of reference for the end-to-end production support of the SAP SuccessFactors Recruiting and Learning modules. As the support specialist you will manage incident resolution, complex troubleshooting and problem analysis, investigation of root causes and liaison with our external support partner.
The role requires an individual who is experienced in testing and implementing changes and updates to the SuccessFactors products. In a dynamic and ever-changing environment this role requires an individual who is adept at designing solutions and optimising processes to enable smooth operations. It incorporates the responsibility for identifying areas of improvement and suggesting solutions to improve efficiency and productivity.
The ideal candidate should possess a proven track record of achieving results, can work independently with sound judgment, and demonstrate strong business acumen.
 
Job Purpose
To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, in order to continuously enhance service delivery. This role is primarily focused on collaborating closely with business units to acquire a comprehensive understanding of their business strategy, processes, services, roadmap, and overall context of operations. The key objective is to provide an end-to-end support function that ensures the smooth functioning of modules in the SAP SuccessFactors Talent suite while ensuring that the necessary interventions required to address business challenges are identified and addressed.
 
Education and Experience
Minimum Qualification & Experience Required 
Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology/ Engineering / Finance and or BAdmin AND 5-7 years' experience in a SAP environment, of which 2-3 years at functional specialist level 
 
ALTERNATIVE#
Senior Certificate (NQF 4) AND 10 years SAP experience


Job Outputs:
Process
  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
  • Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
  • Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
  • Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
  • Execute specialist input through investigation & opportunities within the product process including risk concern.
  • Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
  • Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
 
Governance
  • Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
  • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
 
People
  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
 
Finance
  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
 
Client
  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
 
Behavioural competencies
  • Accountability
  • Analytical Thinking  
  • Attention to Detail 
  • Building Sustainability 
  • Commitment to Continuous Learning 
  • Conceptual Ability
  • Customer Service    
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Problem Solving and Analysis    
  • Respect
  • Trust
 
Technical competencies
  • Business IT Systems 
  • Business Knowledge 
  • Computer Literacy 
  • Efficiency improvement  
  • Functional Policies and Procedures 
  • IT Strategy and Planning 
  • Reporting
  • System thinking
 
Compliance Competency
  • GOC Confidential
 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. 
 
PLEASE APPLY HERE













​SENIOR SPECIALIST: SYSTEM ENGINEER (FIXED TERM CONTRACT) (10826)
Position Reports to:  Manager: Information Technology Service   
Division: Strategy Enab & Modernisation
Location: Pretoria
Advert Closing Date: 06 March 2026
 
About the Position
Consult to business on technology solutions in the IBM WebSphere Application Server domain whilst ensuring 24/7 availability within all SARS BU platforms. OpenShift knowledge on containerization (Docker, OpenShift), Kubernetes orchestration will be an added advantage.
 
Job Purpose
To be responsible for co-ordinating, programming, implementing and maintaining system architectures, including hardware, operating systems, and utilities, and related client services within the organisation and ensuring to meet service level agreements.  To be responsible for identification and resolution of complex hardware and software technical problems and malfunctions related to network and related servers and makes decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions, ensuring a stable performance environment for the enterprise business processing system. 
 
Education and Experience
 
Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) Information Technology AND 8-10 years' experience in IBM WebSphere Application Server, of which 3-4 years at junior specialist level.
#OR
Senior Certificate (NQF 4) AND  IT Qualification (s) / Certification (s), in Information Technology and 8-10 years’ experience in IBM WebSphere Application Serve of which 3-4 years at junior specialist level, AND additional requirements specified in Min Functional requirements, where applicable.
  • AiX: IBM AiX Certified Engineer, PowerHA, IBM Systems Director or relevant certification OR
  • LINUX: SuSE Certified Professional or Linux Professional Certified Level 2 or Redhat Certified Technician OR
  • WAS: IBM WebSphere Application Server Certified System Administrator or any other relevant certification
#ALTERNATIVE

Senior Certificate (NQF 4) AND 15 years IBM WebSphere Application Server experience of which 3-4 years at junior specialist level.


Job Outputs:
 
Process
  • Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
  • Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
  • Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
  • Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
  • Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
  • Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
  • Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
  • Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
  • Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
  • Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
  • Advising on programming, implementation and maintaining system architectures, including hardware, operating systems, and utilities, and related client services within the enterprise.
  • Advise on the identification and resolution of high-level hardware and software technical problems and malfunctions related to network and related servers.
  • Makes decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions.
  • Proactively researches and locates necessary tools and processes to identify and proactively avert troublesome trends as they develop.
  • Advice on stable performance environment for the enterprise business processing system.
  • Participates in various IT projects intended to continually improve/upgrade the systems infrastructure.
  • Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Configuring, debugging and supporting multiple infrastructure platforms.
  • Developing, maintaining and supporting technical infrastructure, hardware and system software components and developed applications.
  • Performing high-level root-cause analysis for service interruption recovery and creating preventive measures.
  • Performing installation, maintenance and support of system software/hardware and user support.
  • Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
  • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
  • Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
  • Ensure compatibility and interoperability of in-house computing systems.
  • Ensure system connectivity of all servers, shared software, groupware, and other applications.
  • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
  • Integrate servers and their associated software into enterprise systems/solutions.
  • Monitor and test system performance; prepare and deliver system performance statistics and reports.
  • Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
  • Responsible for building, implementing and maintaining system hardware and software architectures as well as to identify and resolve all hardware and software technical problems.
  • Participate in various IT projects intended to continually improve/upgrade the system infrastructure.
  • Establish systems programming standards and documentation requirements and play a key role in the integration of mainframe, midrange, shared systems and other computing architectures.
  • Advise and design in support of the management and support of the organisation's System operating systems and/or application server software and utilities infrastructure - Specialist coding for the optimisation of System systems to optimise workflow; coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology, ensuring alignment of IT strategy to business strategy.
  • Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
 
Governance
  • Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
 
People
  • Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
  • Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
 
Finance
  • Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
 
Client
  • Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
  • Participate in the specialist practice community and contribute positively to organisation knowledge management.
  • Provide authoritative, specialist expertise and advice to internal and external stakeholders.
 
Behavioural competencies
  • Accountability
  • Analytical Thinking  
  • Attention to Detail 
  • Adaptability
  • Building Sustainability 
  • Commitment to Continuous Learning 
  • Conceptual Ability
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness 
  • Problem Solving and Analysis 
  • Respect
  • Trust
 
Technical competencies
  • Business IT Systems 
  • Business Knowledge 
  • Computer Literacy 
  • Efficiency improvement  
  • Functional Policies and Procedures 
  • IT Knowledge 
  • IT Strategy and Planning 
  • Reporting and Interpretation 
  • System Thinking 
  • Customer Relationship Management
  • Technical Expertise
  • IT Project Management
  • Knowledge of IT Governance and Business  
  • Problem Analysis and Judgement
  • Verbal Communication
 
Compliance Competency
  • GOC Confidential
 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
 
PLEASE APPLY HERE