SOUTH AFRICAN REVENUE SERVICES (SARS) VACANCIES

SOUTH AFRICAN REVENUE SERVICES (SARS)

COORDINATOR: DISPUTE RESOLUTION (X3)
Position Reports to: Manager: Legal
Division: Taxpayer Engagement
Location: Randburg & Doringkloof Offices
Advert Closing Date: 10 February 2026

About the Position
The Litigation and Alternative Resolution Division nationally has vacancies for skilled tax Dispute Resolution Reviewers / Functional Specialists as driven by the SARS Strategic Intent and Vision 2025. Candidates should possess sound knowledge and understanding of the various taxes administered by SARS and, to apply and interpret the legislative framework effectively and accurately. Successful candidates should have an excellent ability to demonstrate concern for taxpayer expectations and needs. Further, successful candidates should possess excellent research, analytical, attention to detail and written and verbal communication skills to facilitate various Dispute Resolution proceedings and conclude legal agreements.

Job Purpose
To conduct reviews of standard disputed tax assessments or decisions to ensure the correct application of the relevant legislation and ultimate resolution of the tax dispute

Education and Experience
Minimum Qualification & Experience Required
National Diploma in Auditing, Accounting and Taxation (NQF-6) AND 2-3 years' Auditing experience in a Legal/ Tax environment, of which 1-2 years at a knowledge worker level.

Alternative Minimum Experience:
Senior Certificate (NQF 4) with 5 years’ Auditing experience in a Tax environment, of which 1-2 years at a knowledge worker level.

Minimum Functional Requirements

Job Outputs:

Process

Accumulate information and provide reports with recommendations applicable to area of specialisation.
Administer and coordinate the receipt of cases, tax compliance checks, data capturing, preparation for allocations and administrative assistance with rulings.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems to meet contracted targets or set timelines.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Develop and maintain a database of documents, decisions and outcomes relevant to the business unit.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Manage the performance objective tracking system to ensure compliance with prescribed statutory requirements, rules and regulations.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Use practical and applied knowledge and situational judgement to arrive at decisions.
Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards

Governance

Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Maintain professional interactions and ensure ethical dealings with clients at all times by constantly building customer relationships.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure client satisfaction by delivering excellent service that is consistent and in line with SARS service delivery standards.
Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Commitment to continuous learning
Conceptual Ability
Expertise in Context
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Respect
Trust

Technical competencies

Business Knowledge
Data Collection and Analysis
Efficiency Improvement
Events, Meeting or Task Coordination
Functional Policies and Procedures
Legal Administration
Legal Knowledge and Knowledge of Ethics
Legal Records and related Systems
Legal Writing Skills
Reporting

Compliance Competency

GOC Confidential

Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

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COORDINATOR: VETTING, SCREENING & CONFLICT OF INTEREST
Position Reports to: Ops Manager: Vetting, Screening and Conflict of Interest
Division: Corporate Cluster
Location: Bellville Office, Cape Town
Advert Closing Date: 09 February 2026

About the Position
SARS is looking for an individual with strong work ethics and commitment to excellence to join the team as Coordinator: Vetting, Screening and Conflict of Interest. The candidate should be skilled in risk management and analysis, administrative support, and customer care. The responsibilities include amongst others providing administrative support, communicating with clients and stakeholders, capturing fingerprints, processing screening requests and writing screening reports. Planning skills, adaptability, attention to details, proactive problem-solving, and proficiency in the use of computers are essential. This role offers the chance to foster trust, accountability, and continuous improvement at SARS.

Job Purpose
To be responsible for coordinating the activities of vetting, screening and conflict of interest functions, in order to optimise compliance to SARS moral and ethical standards through the identification and mitigation of people risks, investigation of non-compliance and execution of the pre-employment screening function in SARS.

Education and Experience
Minimum Qualification & Experience Required
Relevant Higher Certificate (NQF 5) Social Science, Administration, Risk Management and Analysis, Legal or similar AND 2 years' experience in Administration support, Customer service and Vetting and Screening.
#Alternative
Senior Certificate (NQF 4) AND 3 years' Administration support, Customer service and Vetting and Screening.

Minimum Functional Requirements

Vetting and Screening
Risk Management and Analysis

The alternative qualifications and experience refers to internal minimum requirements

Job Outputs:
Process

Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
Communication of transactional outputs and queries in area of work.
Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
Embrace change initiatives and positively contribute to the success thereof within area of accountability.
Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
Carry out integrity and ethics compliance assessments, report on identified gaps and recommend corrective actions.
Conduct vetting on the creditors and make recommendations on the approval or denial of the credit limit to the creditors.
Maintain a control log and actively follow up on information requested from internal and external parties to ensure timeous delivery.
Ensure smooth external liaison and coordination with other government departments and third parties.
Create and maintain a confidential filing system, control and retrieval of documents for the Office of the Commissioner and/or Chief Officer.
Planning and scheduling of interviews with relevant references, as per individual vetting need.
Conduct interviews in accordance with State Security Agency (SSA) standards and SARS Vetting Policy and Standard Operating Procedure
Collect all applicable vetting information related to integrity and risk profile of an individual.
Complete screening report in accordance with the prescribed standards.
Perform a preliminary analysis of data collated and identify issues for review.
Assist with the communication initiatives to improve data quality awareness and acceptance by stakeholders.
Conduct regular follow up of functional performance/progress against agreed deliverables.
Conduct mathematical and statistical analysis on data quality to discover patterns indicating potential data quality issues.
Conduct daily, weekly and monthly planning and monitoring against functional and divisional plans.
Analyse cleaned data using review and feedback tool and scan all relevant sources of data.
Ensure protection and security of files and records.
Assist business with the enforcement of data quality requirements through the monitoring of data quality trends.

Governance

Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
Comply with data validation, integrity and governance processes and produce reports, monitor results and take appropriate action as needed.

People

Drive own performance and development to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Finance

Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Ensure the recording and safe keeping of all functional assets in accordance with set policy and process.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure own understanding and adherence to customer service delivery to meet or exceed customer expectations.

Behavioural competencies

Honesty and Integrity
Fairness and Transparency
Accountability
Trust
Respect

Technical competencies

Functional Policies and Procedures
Governance, Ethics and Values
Standard Operating Procedure Compliance

Compliance Competency

GOC Confidential

SENIOR SOLUTIONS SUPPORT ENGINEER - FIXED TERM CONTRACT
Position Reports to: Sen. Spec: Solutions Support Engineer
Division: Design and Enabling: Data and Technology
Location: Head Office
Advert Closing Date: 03 February 2026

About the Position
SARS is looking for a goal driven IT support engineer, a professional with a proven record in supporting multiple Windows based systems, including Ms - Office, O365, Copilot. Bespoke Applications support on IBM AIX and Linux operating systems.
The organization is in search of a well-organized and solutions driven senior support engineer, to keep these integrated systems available & performant. He/she should have a good understanding of the technical & functional support processes, as well as incident, problem, change and release management processes.
To provide advanced, second-line support for multiple integrated, bespoke applications developed specifically for SARS. The role requires a goal-driven IT support engineer with a proven record in supporting multiple Windows-based systems (including Ms-Office, O365, Copilot), as well as advance support on IBM AIX and Linux Operating Systems. The engineer will ensure these integrated systems—some provided by external vendors and others developed internally—remain available and performant. Responsibilities include testing, operating, and improving IT services within IT User Support, with a strong focus on technical and functional support processes, incident, problem, change, and release management. The position demands a well-organized, solutions-driven professional who can keep systems running smoothly, proactively resolve issues, and contribute to the continuous improvement of IT service delivery.

Job Purpose
To perform second line support on one up to six integrated bespoke (specifically developed for SARS) applications throughout its life cycle by performing complex integrated support, helps in testing, operating and improving IT services within IT User Support.

Education and Experience
Minimum Qualification & Experience Required
National Diploma / Advanced Certificate (NQF 6), in Information and Communications Technology AND 3 - 4 years experience in End user support, supporting Microsoft products: Ms – Windows 11, O365, Copilot including IBM AIX and Linux Operating Systems environment of which 1 - 2 years at a knowledge worker level.
ALTERNATIVE
Senior Certificate (NQF 4) AND 6 years experience in supporting Microsoft products: Ms – Windows 11, O365, Copilot including IBM AIX and Linux Operating Systems of which 1 - 2 years at knowledge worker level.

Minimum Functional Requirements
Project Management certification will be an added advantage; COBIT Certification will be an added advantage; Togaf certification; Cobit Certification; ITIL Certification; Demonstrate Systems Development and Support experience in a corporate environment; Demonstrate Business/Systems analysis experience in a corporate environment; Broad understanding of all facets of Information Technology including SDLC; Understanding of diverse set of technologies (including SQL Server, DB2, C#, Java, Connect Direct, Microsoft OS, IBM AIX OS, Linux OS and the integration through MQ middleware).

Job Outputs:
Process

Accumulate information and provide reports with recommendations applicable to area of specialisation.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Use practical and applied knowledge and situational judgement to arrive at decisions.
Perform second line support on one up to six integrated applications throughout its lifecycle.
Monitor services, capacity and throughput for deviations from acceptable service levels or unplanned interruptions for multiple SARS applications.
Identify, track and resolve recurring incidents permanently to prevent incidents from re-occurring and ultimately aims for no incidents for one up to six SARS integrated applications.
Maintain information about software and hardware configuration items required to deliver the bespoke solutions services, including their relationships with other Configuration items to track individual configuration items and the configuration bespoke applications, for one up top six bespoke integrated SARS applications.
Define, analyse, plan, measure and improve all aspects of availability of IT services for one up to six bespoke integrated SARS applications, which is responsible for ensuring that all IT infrastructure, processes, tools, roles are appropriate for the agreed availability targets.
Control, predict the performance, utilization and capacity and report on capacity of individual IT components for multiple bespoke integrated SARS applications.

Governance

Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

Accountability
Analytical Thinking
Attention to detail
Commitment to continuous learning
Conceptual Ability
Expertise in Context
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Respect
Trust

Technical competencies

Business IT Systems
Business Knowledge
Computer Literacy
Customer Relationship Management
Data Collection and Analysis
Efficiency improvement
Functional Policies and Procedures
IT Knowledge
IT Systems
IT Applications
Reporting
IT Project Management

Compliance Competency

GOC Confidential

SOLUTIONS SUPPORT ENGINEER - FIXED TERM CONTRACT
Position Reports to: Ops Manager: Solution Support
Division: Design and Enabling: Data and Technology
Location :Head Office
Advert Closing Date: 06 February 2026

About the Position
SARS is looking for a goal driven IT support engineer, a professional with a proven record in supporting multiple Windows based systems, including Ms - Office, O365, Copilot and Azure administration. Some of these systems are provided by external software vendors and some may be internally developed systems. The organization is in search of a well-organized and solutions driven support engineer, to keep these integrated systems available & performant. He/she should have a good understanding of the technical & functional support processes, as well as incident, problem, change and release management processes.
To provide expert first and second line support for up to three integrated bespoke applications throughout their lifecycle, ensuring high availability and performance of Windows-based systems—including Ms Windows 11, O365, Copilot, Azure administration, SAS, Branch and Scanning Applications .The role involves supporting both internally developed and externally provided systems, applying advanced technical and functional support processes, and managing incidents, problems, changes, and releases. The Solutions Support Engineer will collaborate with IT User Support to test, operate, and continuously improve IT services, proactively resolve recurring issues, and maintain comprehensive configuration and knowledge management to optimize service delivery in line with SARS strategy

Job Purpose
To perform first line support on one up to three integrated bespoke applications throughout its life cycle by performing complex integrated support, helps in testing, operating and improving IT services within IT User Support.

Education and Experience
Minimum Qualification & Experience Required
National Diploma / Advanced Certificate (NQF 6) in Information Technology AND 2-3 years' experience in End User Support, supporting Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration; of which 1-2 years is at knowledge worker level.
OR
Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s) Azure Fundamentals AZ900, Microsoft Certified-Azure Administrator Associate AZ-104, DevOps Engineer AZ-400 AND 2-3 years' experience in supporting Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration AND additional requirements specified in Min Functional requirements, where applicable.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 5 years’ experience in End User support, Application support, SAS, Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration environment, of which 1-2 years is at knowledge worker level.

Minimum Functional Requirements

ITIL Certification
Demonstrate Systems Development and Support experience in a corporate environment
Demonstrate Business/Systems analysis experience in a corporate environment
Broad understanding of all facets of Information Technology including SDLC.
Understanding of diverse set of technologies (including SQL Server, Microsoft Applications/Products and Scanning Applications.
End user support
Trouble shooting ability
Application support

Job Outputs:
Process

Accumulate information and provide reports with recommendations applicable to area of specialisation.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
To perform first line support on one up to three integrated bespoke applications throughout its lifecycle.
To monitor services, capacity & throughput for deviations from acceptable service levels or unplanned interruptions for one up to three SARS integrated bespoke applications.
To identify, track and resolve recurring incidents permanently to prevent incidents from reoccurring and ultimately alms for no incidents for one up to three SARS bespoke applications.
To maintain Information about software & hardware configuration Items required to deliver the bespoke solutions services, including their relationships with other Cl's to track Individual configuration Items and the internal configuration of bespoke applications, for one up to three Integrated SARS applications.
Assist with regularly testing the organization's capability to provide the necessary level of service following an interruption of service for one up to three SARS bespoke integrated applications in line with organisational strategy.
To gather, analyse, store and share knowledge and information to improve efficiency by reducing the need to rediscover knowledge for one up to three integrated SARS bespoke applications in line with organizational strategy.

Governance

Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
Understand and implement governance control processes and role segregation requirements in area of accountability.
Use and understand risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Build strong relationships with customers and vendors expressing positive expectations.
Be encouraging and a team player, by enabling collaboration with others and commitment to pursuing set goals.
Implement appropriate people capacity plans in line with delivery and efficiency targets.

Finance

Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, and quick and error free.
Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
Provide technical support to staff in the execution of their tasks.

Behavioural competencies

Accountability
Attention to detail
Building sustainability
Commitment to continuous learning
Fairness and Transparency
Honesty and Integrity
Problem Solving and Analysis
Respect
Trust

Technical competencies

Business IT Systems
Computer Literacy
Customer Relationship Management
Functional Policies and Procedures
Planning and Organising
Problem Analysis and Judgement
Reporting
IT Knowledge
IT Systems
IT Applications
Reporting
IT Project Management
Procurement Knowledge
Customer orientation and focus

Compliance Competency

Security Clearance: GOC Confidential
User Support (IT)
Service Level Management (IT)
Customer Service Tech (IT)

Work back exposure may include the following:

Using Remedy system for logging, tracking, escalating, communicating and resolving incidents.
Logging problems
Software support knowledge

SPECIALIST: LEGAL & DOMESTIC (INCOME TAX) (10704)
Position Reports to: Manager: Direct Tax
Division: Taxpayer Engagement
Location: Woodmead
Advert Closing Date: 16 February 2026

About the Position
We are seeking a highly skilled legal and domestic tax specialist to provide expert advice on income tax compliance. The successful candidate will manage complex tax opinions, ensure adherence to regulatory frameworks, and must have an in-depth understanding of tax administration act. The candidate must possess a post graduate qualification in Law, Accounting or Tax and have a comprehensive legal, accounting and tax or ancillary service in analysing/diagnosing the problem, identifying risks and enabling resolution. He/she must possess excellent legal research, accounting and tax skills, be willing to learn, possess excellent negotiation and drafting skills and must be willing to thrive in a busy and demanding work environment. The suitable candidate must be a team player with good listening skills, respect ideas and aim to improve the product or process at hand.

Job Purpose
To provide a comprehensive legal or ancillary service by analysing/diagnosing the problem, identifying risks and enabling resolution within Direct Tax.

Education and Experience
Minimum Qualification & Experience Required
Relevant bachelor’s degree / Advanced Diploma in Law (BA Law / LLB) equivalent to NQF level 7 and 8-10 years' experience in all direct taxes environment, of which 3-4 years at junior specialist level in the Income Tax advisory experience.

Minimum Functional Requirements
LLB and admitted Attorney OR BCom degree in Accounting; CA(SA) an advantage.

Job Outputs:

Process

Conduct assessments and use information to advise, make recommendations and facilitate improvement.
Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.

Governance

Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Participate in the specialist practice community and contribute positively to organisation knowledge management.
Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.

Behavioural competencies

Fairness and Transparency
Analytical Thinking
Accountability
Conceptual Ability
Honesty and Integrity
Trust
Respect
Honesty and Integrity
Problem Solving and Analysis
Attention to Detail
Commitment to Continuous Learning
Organisational Awareness
Building Sustainability

Technical competencies

Functional Policies and Procedures
Business Knowledge
Efficiency improvement
Legal Advisory and Interpretation
Legal Knowledge and knowledge of ethics
Legal Compliance
Risk Identification
Dispute Resolution

Compliance Competency

GOC Confidential

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