SOUTH AFRICAN REVENUE SERVICES (SARS) VACANCIES

SOUTH AFRICAN REVENUE SERVICES (SARS)

TEAM MEMBER: TAXPAYER COMPLIANCE
Position Reports to: Operations Manager
Division: Taxpayer Engagement-EC
Location: Gqeberha (Port Elizabeth)
Advert Closing Date: 19 January 2026

About the Position
SARS is looking for highly skilled, service orientated, self-motivated, experienced individuals to work within the Estates business unit focusing on all deceased/liquidated taxpayers within the region. An understanding of the estate end-to-end processes will be an added bonus. She/he should have an investigative and learning attitude, and a burning desire to drive compliance in the estate environment through efficient and accurate processing of estate cases as well as creating the capability within SARS to achieve its strategic intent of Voluntary Compliance by making it easy for compliant taxpayers and traders, hard & costly for non-compliant taxpayers & traders.

Job Purpose
To maintain records of existing taxpayers register new taxpayers, code and subsequently deregister taxpayer on SARS core system in order to enhance taxpayer services.

Education and Experience
Senior Certificate (NQF 4) AND 2 years' experience in a similar environment

Minimum Qualification & Experience Required
Senior Certificate (NQF 4) AND 2 years' experience in a similar environment

Minimum Functional Requirements

Job Outputs:

Process

Provide accurate identification of potential risk and escalate issues as required.
Ensure that all basic queries are resolved timeously, in line with provided procedures and guidelines and escalate unresolved issues.
Keep up to date records of completed work.
Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
Communication of transactional outputs and queries in area of work.
Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
Embrace change initiatives and positively contribute to the success thereof within area of accountability.
Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.

Governance

Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.

People

Participate and contribute to a culture where information and ideas are freely shared between team members.
Be open and receptive to possible work changes.
Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Finance

Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

Ensure own understanding and adherence to customer service delivery in order to meet or exceed customer expectations.
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

Fairness and Transparency
Accountability
Honesty & Integrity
Trust
Respect
Working with Others
Teamwork and Cooperation
Self-Development
People Skills
Organizational Awareness

Technical competencies

Functional Policies and Procedures
Tax Knowledge
Administration
Standard Operating Procedure Compliance
SARS Systems Products
Service Delivery
Administrative Support
Events, Meetings or Task Coordination
Records & Archive Management
Plan & Conduct Meetings

Compliance Competency

Security Clearance: GOC Confidential
Competency Definition: Grade of Clearance: a) sensitive info (b) commercial info, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers.

Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

SPECIALIST: SOFTWARE TESTER (AUTOMATION)
Position Reports to: Manager: Systems Qualification & Testing
Division: Strategy Enab & Modernisation
Location: Le-Hae Brooklyn, Pretoria
Advert Closing Date: 30 January 2026

About the Position
SARS is seeking a highly skilled and detail-oriented individual for the role of Specialist: Software Tester - Automation. The ideal candidate will be a subject matter expert in test automation, with a strong focus on driving quality engineering practices and ensuring robust software delivery. This role is pivotal in enhancing SARS’s digital capabilities and aligning with its strategic objectives and service excellence mandate.
The successful applicant will be responsible for transforming testing into a continuous and efficient end-to-end quality engineering function. This includes leveraging quality processes, tools, and methodologies to significantly improve control, accuracy, and integrity across systems. The role demands a proactive and collaborative approach, engaging with multiple teams to influence key decisions and deliver high-quality solutions.
This innovative professional will develop and implement advanced testing strategies, continuously evaluate and refine methodologies, and mentor team members in automation best practices. They will also collaborate with cross-functional teams to align testing efforts with project goals and timelines, while analysing test results to provide actionable insights that enhance product quality and performance.

Job Purpose
To ensure software testing (Automation / Security / Performance) is conducted in relation to the automated script design, build, execution and deploy using appropriate automation technologies; or to the cooperative vulnerability and penetration assessments, or to the scalability and responsiveness under a specified workload, of the specific application/s, within set timeframes and against specified outputs.

Education and Experience

Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in a Computer Science/IT/Information Systems/Engineering AND 5 - 7 years’ experience in a testing or automation environment, of which 2 - 3 years in technical testing.
#Alternative
Senior Certificate (NQF 4) AND 10 years in a testing or automation experience, of which 2 - 3 years in technical testing.

Minimum Functional Requirements

Must have completed some form of advanced, certified training in Technical Testing Techniques (e.g. ITSEB or ISTQB Technical Testing).

Job Outputs:

Process

Ensure necessary governance and administrative requirements are met as per divisional policy and procedures.
Active identification and management of Automation / Performance / Security project risks and the required resolution thereof with different stakeholders with an interest in the success of the project.
Ensure that test requirements are clearly identified, prioritized and satisfied by appropriate technical and/or business solutions.
Coordinate and manage lifecycle of defect priorities.
Report (qualitative and quantitative) on project progress across multiple dimensions to ensure successful delivery of project and management visibility.
Define and setup Testing strategies and plans to prevent software failure due to security vulnerabilities between application software and infrastructures.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Execute specialist input through investigation and opportunities within the product process including risk concern.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Contribute on execution of assigned tasks, roles and deliverables to project resources involved as and when required.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Commitment to Continuous Learning
Conceptual Ability
Customer Service
Expertise in Context
Organisational Awareness
Relationship Management and Networking
Respect
Trust
Reading Comprehension (Fundamental)
Fairness and Transparency
Honesty and Integrity
Respect

Technical competencies

Automated Unit Testing
Business Knowledge
Computer Literacy
Data Collection and Analysis
Efficiency improvement
Execute, Implement and Follow Through
Functional Policies and Procedures
Reporting
Reporting and Interpretation
Standard operating procedure compliance
System Thinking

Compliance Competency

GOC Confidential

DATA ANALYST II (DATA ANALYTICS)
Position Reports to: Specialist: Data Analytics
Division: Strategy Enablement & Modernisation
Location:  Head Office - Brooklyn
Advert Closing Date:

About the Position
As a Data Analyst II (Data Analytics) at SARS, you will transform complex data into actionable insights that drive strategic decisions and operational excellence. This role offers the opportunity to work with advanced analytics tools such as Power BI, SQL, and Python/R, while collaborating across teams to design robust data frameworks, optimize processes, and enhance compliance. If you are passionate about turning data into value and want to make a meaningful impact on South Africa’s revenue system, join us and be part of a dynamic, innovative environment where your expertise truly matters.

Job Purpose
To ensure effective management of the information life cycle or value chain that includes the identification, analysis and development of information assets and the assessment of business information needs.

Education and Experience

Minimum Qualification & Experience Required
Bachelor’s degree / Advanced Diploma (NQF 7) in Data Analytics, Business Intelligence, Statistics or Mathematics, or a related Information Management and Reporting field AND 5-7 years' experience in a similar or related Data Analytics environment, of which 2 - 3 years at a technically skilled level.
Alternative #
Senior Certificate (NQF 4) AND 10 years related experience in a similar or related Data Analytics environment, of which 2 - 3 years at a technically skilled level.

Minimum Functional Requirements

Experience in Data Engineering / Business Data Intelligence / Data Science. Intermediate (practical application) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing.
Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc.), programming (SQL, R, Python, etc.).
Intermediate (practical application) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.).
Intermediate (practical application) Data warehouse knowledge.
Be proficient in the application of: Basic Data Migration, Basic Data Visualization, Business Intelligence Methodologies, Database Knowledge.
Intermediate (practical application) Programming Skills i.e. SQL, and/or Python, R, etc.
Microsoft skills (Proficient in) i.e. Excel, Word, PowerPoint, etc.

Job Outputs:

Process

Communicate the results of their analysis and findings by using medium-to-complex data visualization techniques with both internal and external customers.
Execute specialist input through investigation and opportunities within the product process including risk concern.
Design, develop and test medium to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
Acquire data from primary or secondary data sources and maintain databases, applying the knowledge of data extraction, transformation and business modelling.
Apply data quality principles to ensure that correct decisions are made, accurate analysis is performed, and effective strategies are developed.
Assist in the filtering and cleaning of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
Identify, analyze and interpret trends and patterns in medium to complex data sets, based on data findings
Perform intermediate business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
Research best practices and supports developing the solutions and recommendations for the current business operations.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural Competencies

Accountability
Analytical thinking
Attention to detail
Commitment to Continuous Learning
Conceptual Ability
Expertise in Context
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Problem Solving and Analysis
Respect
Trust

Technical Competencies

Business Knowledge
Computer Literacy
Data Analysis
Data Collection and Analysis
Data Management
Database Design and Management
Efficiency Improvement
Functional Policies and Procedures
Information Management
Knowledge Management
Reporting
Statistical and Mathematical Analysis
Technical Expertise

Compliance Competency

GOC Confidential

Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and persons with disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

SENIOR SPECIALIST: ECONOMIST (INTERNATIONAL TRADE)
Position Reports to: Executive: Trade and Industry Statistics
Division: Compliance Revenue Programme - Trade & Industry Statistics
Location: Brooklyn, Head Office, Pretoria
Advert Closing Date: 16 January 2026

About the Position
SARS is looking for a highly skilled, experienced, results driven, self-directed leader with sound judgement and strong business acumen who will contribute towards our higher purpose and service orientation. S/he will provide expert advice on economics strategies in order to meet national and regional business objectives. S/he will conduct international trade analysis and interpret economic environment and evaluate local and international trade trends that have impact on SARS’ revenue collection activities. S/he will advance the best practice and international standards in the compilation of Merchandise Trade Statistics.

Job Purpose
The purpose of this job is to provide specialist advice on international trade strategies in order to align with organisational strategic objectives.

Education and Experience
Relevant Honours Degree in Economics / Advanced Diploma in Economics (NQF Level 8) specializing in International Economics and/or Trade, Development Economics, Public Policy, International Relations, Public Administration etc. with 10-12 years’ experience in a similar “Economics” environment (or Trade and Industry Statistics), of which 3-4 years is at specialist level
ALTERNATIVE#
Relevant Bachelor's Degree / Advanced Diploma in Economics and/or Statistics (NQF 7) and 12-15 years’ in a Customs and/or Trade and Industry Statistics environment, of which 3-4 years is at specialist level

Minimum Qualification & Experience Required

Relevant Honours Degree in Economics / Advanced Diploma in Economics (NQF Level 8) specializing in International Economics and/or Trade, Development Economics, Public Policy, International Relations, Public Administration etc. with 10-12 years’ experience in a similar “Economics” environment (or Trade and Industry Statistics), of which 3-4 years ideally specialist level.. OR Relevant Bachelor's Degree / Advanced Diploma in Economics and/or Statistics (NQF 7) and 12-15 years’ in a Customs and/or Trade and Industry Statistics environment, of which 3-4 years ideally specialist level.
3 years or more in your current role?
3-5 years working knowledge of Customs Administration?
Knowledge of Statistics?
Knowledge and experience using statistical packages for analysing datasets (e.g. SAS/ SQL/ R/ Python/ Eviews/ Stata, etc.)
Microsoft skills (Proficient in Excel, Word, PowerPoint, Access)
Are you able to work in an extremely pressured environment, which may call for you to work after hours?
Discretion and respect for confidential information?

Job Outputs:

Process

Identify, analyse, monitor key international trade developments, macro-economic, micro-economic and SARS operations factors, and evaluate their impact on international merchandise trade compilation practices, processes and standards; SARS’ revenue and compliance outcomes.
Analyse trade developments and trade patterns and update research methodology to ensure that SARS keeps abreast of regional economic developments.
Conduct trade analysis on market access and revenue potential on South Africa’s regional economic agreements
Act as the bottom-line drivers of best operating practices for Customs International Trade.
Define and balance the best way to achieve business tactical intention through process, people and task determination for customs international trade.
Formulate the tactical strategy and associated delivery plans to manage the end-to-end process for customs international trade.
Develop & drive practice to manage post-clearance audit i.e. verify contents of shipments after clearance from branches.
Build and maintain relationships, effectively communicate, and collaborate with international trade stakeholders.
Participate in consultative process with regional and international multilateral institutions to obtain feedback on knowledge gaps and determine future needs and trends.
Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
Translate top down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
Optimise goal achievement through tactical strategy development and optimisation of practises, processes & systems across an internal value chain.
Plan for value-added, continuous multiple practice and system improvement optimisation to deliver on objectives and to enhance tactical excellence.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, developing best practice solutions.
Analyse and make recommendations about improvements to specialist systems, procedures, policies, and practices.
Contribute to the optimum utilisation of organisation resources, advising on effective planning and development of area of specialisation resource plans.
Develop multiple practices in alignment with operational policy and procedural frameworks, supporting tactical development and excellence.
Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on-boarding of new thinking.
Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes

Governance

Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
Participate in the specialist practice community and contribute positively to organisation knowledge management.
Provide authoritative, specialist expertise and advice to internal and external stakeholders

Behavioural competencies

External Awareness
Accountability
Fairness and Transparency
Analytical Thinking
Attention to Detail
Building Sustainability
Commitment to Continuous Learning
Honesty and Integrity
Organisational awareness
Conceptual Ability
Problem solving and Analysis
Trust
Respect

Technical competencies

Functional Policies and Procedures
Compliance Inspection
Legislative and Regulatory Compliance
Economic Research and Analysis
Trade Negotiations
Policy Analysis
Business Knowledge
Reporting & Report Writing Skills
Efficiency improvement
Presentations Skills
Customs Knowledge
Creative and Innovative Thinking
Strategy Formulation Skills
Development of Position Papers
Business Knowledge
Data Collection and Analysis
Efficiency improvement

Compliance Competency

GOC Confidential

AUDITOR III (STCC: DEDICATED CAPACITY COMMISSION)
Position Reports to: Manager: Audit
Division: Taxpayer Engagement and Operations
Location: Head Office
Advert Closing Date: 16 January 2026

Wanted
WANTED: SARS is looking for a highly skilled, experienced, and results-driven Auditor/ Financial Forensic Investigative Auditor with sound judgement and strong business acumen who will contribute towards fulfilling our higher purpose and living our service orientation. S/he will be responsible for independently planning and conducting audits/forensic investigations of a complex nature, across multiple tax types, over multiple tax periods, and with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements.

Job Purpose
To independently plan and conduct complex audits across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements

Education and Experience

Minimum Qualification & Experience Required
Relevant Bachelor's Degree / Advanced Diploma in Audit, Taxation (NQF 7) AND 5-7 years' experience in an Audit/ Forensic Financial Investigative Audit environment, of which 2-3 years at functional specialist level
OR
Senior Certificate (NQF 4) AND 10 years related experience in an Audit/Tax/ Forensic Financial Investigative Audit environment, of which 2-3 years at functional specialist level

Job Outputs:

Process

Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
Effectively utilise resources allocated to the job to perform contracted work outputs and report on and escalate any shortfalls.
Plan and conduct multiple tax audits on a risk profile basis to ensure compliance to the relevant acts.
Lead, plan and conduct full scope (integrated) audits to ensure compliance and report on findings and recommendations.
Plan and organise own work tasks within area of work.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Plan and organise own work tasks within specific guidelines given in the said area of work.
Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
Execute specialist input through investigation &opportunities within the product process including risk concern.
Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to specified policies, standards, legislation, and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

Plan, conduct and lead full scope (integrated) audits to ensure compliance and report on findings and recommendations.
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.

Behavioural competencies

Fairness and Transparency
Analytical Thinking
Accountability
Conceptual Ability
Attention to Detail
Honesty and Integrity
Trust
Respect
Problem Solving and Analysis
Commitment to Continuous Learning
Organisational Awareness
Building Sustainability
Drive for Results
Persuasion ability

Technical competencies

Functional Policies and Procedures
Reporting
Analysis and Interpretation of Financial Statement
Business Knowledge
Efficiency improvement
Audit Methodology
Quality Orientation
Customer Orientation
Customer Liaison
Problem Solving and Judgement
Planning and Organising
Business Acumen
Risk Identification

Compliance Competency

Security Clearance: GOC Confidential

MANAGER: AUDIT (TRANSFER PRICING)
Position Reports to: Senior Manager: Transfer Pricing
Division: Service & Delivery Large&Inter
Location: Woodmead North Office Park
Advert Closing Date: 23 January 2026

About the Position
SARS is looking for an analytical leader to manage the Transfer Pricing team.
This role offers the incumbent the opportunity to work on multinational entities, to gain exposure to international value chains and to grow quickly within a high-performance, values-driven environment.
The role involves overseeing work allocation, monitoring turnaround times, recruiting and appraising staff, and providing training and coaching. This position offers exposure to multinational entities, international value chains, and opportunities for rapid growth in a high-performance, values-driven setting.

Job Purpose
To formulate tactical strategy and associated delivery plans related to a single practice area, by leading and managing an audit team for Transfer Pricing to ensure effectiveness of audit operations across multi tax types, ensuring practice integration and operational implementation through the achievement of Audit objectives.

Education and Experience
Minimum Qualification & Experience Required
Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 8-10 years' Transfer Pricing Audit experience in the industry of which 3-4 years at junior management level
or
Senior Certificate (NQF 4) AND 15 years Transfer Pricing audit experience in the industry of which 3-4 years at junior management level

Minimum Functional Requirements
8-10 years' experience in the Transfer Pricing audit experience of which 3-4 years at junior management level OR Senior Certificate (NQF 4) AND 15 years related experience.

Job Outputs:
Process

Enforce compliance management through adherence to technical standards and all relevant legal and SARS requirements.
Manage significant cases, minimise the risks identified and assist in the development of tax and customs legislation where required.
Own end-to-end audits conducted, including finalisation of objections and appeals.
Accompany auditors in interaction and engagement with the taxpayers, where required.
Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
Use insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organization and treasury.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; implementing best practice solutions.
Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.

Governance

Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
Manage and or advise on the translation and application of policy in a specific functional area.

People

Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience.
Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.

Finance

Manage effective cost control of the core processes in line with targeted savings.
Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
Implement and monitor financial control, management of costs and corporate governance in area of accountability.
Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

Drive service delivery goals and standards in support of business unit objectives.
Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

Behavioural competencies

Fairness and Transparency
Accountability
Honesty and Integrity
Trust

Respect

Honesty and Integrity
Problem Solving and Analysis
Developing Others
Conceptual Thinking
Championing the Mandate
Influencing Others
Mobilising Teams
Driving for Excellence
Leveraging Diversity
Building Sustainability
Accurate Understanding

Technical competencies

IT Strategy and Planning
Functional Policies and Procedures
Managerial Budgeting
Tax Knowledge (especially Transfer Pricing)
Operational Audit
Tax Compliance Auditing
Effective Business Communication
Problem Analysis and Judgement
Planning, Management and Measurement
Decisiveness
Business Acumen

Compliance Competency

GOC Confidential

LEGAL DEBT COLLECTOR (TAX)
Position Reports to: Manager: Debt Management
Division: High Wealth Individual Segment (HWI)
Location: Woodmead North Office Park
Advert Closing Date: 19 January 2026

About the Position
In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose
To enforce the collection of debt cases, escalated debt and/or escalated outstanding returns cases in order to ensure compliance to various tax types.

Education and Experience

Minimum Qualification & Experience Required
National Diploma / Advanced Certificate (NQF 6) in Taxation/Accounting AND 2-3 years’ in Debt Management/Collections experience in various tax types of environments, of which 1-2 years at knowledge worker level.
Alternate #
Senior Certificate (NQF 4) AND 5 years’ in Debt Management/Collections experience in various tax types of environments, of which 1-2 years at knowledge worker level.

Minimum Functional Requirements
Tax legislation, Legal aspects of collections (Sequestrations, Liquidations, etc), In-depth Analysis of Financial Statements (including ratio analysis and interpretation), Accounting, Negotiation, Risk Management, Companies Act.

Job Outputs

Process

Accumulate information and provide reports with recommendations applicable to area of specialisation.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Use practical and applied knowledge and situational judgement to arrive at decisions.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Conduct pre-assessment profile of the taxpayer including related /connected parties/linked entities and determine any risks to SARS
Determine the collectability of debt, evaluate whether there is risk of dissipation of assets, determine whether taxpayer intends to dispute and recommend whether preservation order and/or caveats should be considered.
Complete a referral for suspicious activity RSN/STO and follow up with relevant stakeholders.
Compile collection input report to cases to be presented to the Large Assessments Committees/National Appeals Committees.
Execute all necessary legal enforcement collection actions within the framework of TAA and Companies Act for all tax types as selected.
Profile, Analyse, Prepare and present a submission for Suspension of Obligation to Pay/Write-Off to relevant Debt Committee and capture the outcome.
Analyse, Negotiate, Prepare and Present the requests for a deferral of payment/compromise settlement from the taxpayer to the relevant Debt Committee and notify the taxpayer of the outcome.
Monitor payments against the deferral/ compromise agreement and secure updates to the journals and closure of case file upon payment in full.
Conduct physical verification and evaluation of moveable and immovable assets
Receive and process a motivation in favour or against the business rescue plans and present the case to the relevant committee for approval or refer for Specialisation.
Monitor legislation compliance throughout the Business Rescue processes and ensure payments received.
Collate all the necessary documentation for applications for liquidation /sequestration and upload for case coding and refer where necessary for Specialisation.
Attend all internal and external stakeholder meetings including creditors meetings, attend court proceedings, Tax enquiry etc.
Reduce the debt book through adjustment and Write-Offs as approved by the relevant Committee.
Analyse liquidations plans/Sequestrations applications/Business Rescue plans/Trusts/other creditors that can be held liable for the debt and make motivation for further enforcement action.

Governance

Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

Honesty and Integrity
Fairness and Transparency
Analytical Thinking
Accountability
Conceptual Ability
Organisational Awareness
Trust
Respect
Attention to Detail
Commitment to Continuous Learning
Expertise in Context

Technical competencies

Debt Management
Execute, Implement, and Follow-Through
Negotiating Skills
Reporting
Functional Policies and Procedures
Risk and Compliance
Risk Awareness
Risk Knowledge
Efficiency improvement
Legal Compliance
Standard Operating Procedures Compliance
Business Knowledge
Tax Knowledge
Data Collection and Analysis

Compliance Competency

GOC Confidential

COMMUNICATION SPECIALIST X2 (FIXED TERM CONTRACT)
Position Reports to:   Deputy Head: Communication and Marketing
Division: Communication, Marketing and Corporate Stakeholders (CoMAC)
Location:  Head Office – LeHae La SARS
Advert Closing Date: 23 January 2026

SARS is seeking a  well-versed Communications Specialist to lead narrative, engagement and adoption across a multi‑year transformation programme. You will craft and govern a coherent enterprise story, translate programme milestones into clear messages for impacted audiences, and drive timely cascades through leadership and preferred senders. Collaborating with Change Management, Stakeholder Management and Training, you will plan and deliver change communications at programme level and per initiative.

Job Purpose
The ideal candidate brings proven experience in large, complex change programmes, excels at simplifying technical change for diverse internal audiences, and can balance pace with governance, quality and risk management to enable SARS to modernise while keeping people informed, engaged and capable.

Education and Experience

Minimum Qualification & Experience Required
Bachelor’s degree / Advanced Diploma (NQF 7) in either Marketing, Public Relations or Communication AND 8-10 years ‘experience in either large-scale Communication programmes or strategic communication focused on employee experience, of which 3-4 years is at a Junior Specialist level.
ALTERNATIVE
Senior Certificate (NQF 4) AND 15 years’ experience in either Marketing, Public Relations or Communication & experience in large-scale Communication programmes or strategic communication focused on employee experience, of which 3-4 years is at a Junior Specialist level.

Minimum Functional Requirements

Functional experience in Marketing & Communication for large-scale change programmes.

Job Outputs:

Process

Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices. (I)
Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans. (I)
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation. (I)
Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices. (I)
Drive and take a lead role on various Communications Campaigns.
Ensure early diagnosis of reputations risks and make remedial recommendations.
Ensure interface with the Production and Distribution Team to ensure correct product quality.
Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes. (I)
Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain. (I)
Oversee and edit all the divisions communication content to ensure accurate reporting and content quality.
Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence. (I)
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions. (I)
Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation. (I)
Represent division at various communication platforms.
Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders. (I)

Governance

Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability. (I)

People

Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.
Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialisation. (I)

Client

Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service. (I)
Participate in the specialist practice community and contribute positively to organisation knowledge management. (I)
Provide authoritative, specialist expertise and advice to internal and external stakeholders. (I)

Behavioural competencies

Accountability (V) - The acknowledgement and assumption of responsibility for actions, products, decisions, and policies within the scope of the role or employment position
Adaptability - Adaptability is the willingness to alter behaviour, opinions or actions in the light of new information.
Analytical Thinking - Understands a situation, issue, and or problem by breaking it into smaller pieces, or tracing the implications of a situation in a step-by-step way
Attention to detail - The ability to take all relevant details into account to ensure that a task is completed to required standards.
Commitment to Continuous Learning - Commitment to continuous learning is the commitment to think about current and future development needs
Communicating with Impact - Communicates effectively in both the written and verbal format. Delivers clear, succinct messages and ensures understanding of others message
Conceptual Ability - The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
Creativity - Degree, to which one analyses problems, makes decisions and thinks innovatively.
Expertise in Context - Degree to which one possesses definitive technical and or fundamental understanding of the business
Fairness and Transparency (V) - Build diverse and inclusive workplaces where decisions, practices, processes and transactions are transparent and fair.
Honesty and Integrity (V) - The quality of being upright, truthful, sincere and freedom from deceit or fraud (H). Guided by values, ability to demonstrate moral judgement and doing the right thing consistently (I)
Initiative - Refers to the identification of a problem, obstacle, or opportunity and taking action
Organisational Awareness - Knowledge of own organisations, policies, procedures, services, products and business operating model.
Problem Solving and Analysis - Must be able to systematically identify, analyse and resolve existing and anticipated problems in order to reach optimum solutions in a timely manner
Respect (V) - Ability to be considerate for self and others.
Trust (V)- Firm belief in the reliability, truth or ability of someone or something.

Technical competencies

Business knowledge - Activities, tasks and practices associated with obtaining and using high level of knowledge in business areas, functions and products.
Business Writing Skills - The capacity to communicate ideas, facts and quantitative data in writing using appropriate grammar, syntax, sentence and document structure in the business environment
Corporate Communications Strategy - The ability to plan, implement, manage and review marketing communications to support organisational strategy in terms of vision, values and brand awareness
Creative and Innovative Thinking - Required to develop innovative ideas, strategies and plans.
Data Collection and Analysis - Ability to determine trends from raw data to assist decision-making in various aspects of work at SARS
Efficiency Improvement - Contribution to improving the operational efficiencies within the team, incl. re-evaluation of processes, policies, procedures and provision of recommendations to enhance operational efficiency
Functional Policies and Procedures - The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
Quality Orientation - Promotes and maintains high standards of quality at work
Reporting - Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.
Research - Conduct research, analyse trends and produce quantitative and qualitative information to inform business decisions
Written Communication - Ability to express ideas, request actions, formulate plans, & policies, etc. by means of clear and effective writing, in order to support professional communication internally within SARS and externally

Compliance Competency
GOC- Sensitive - the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information

Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

Fixed Term Contract/ Duration: 24 Months

SENIOR SPECIALIST: CX/UX DESIGN ENGINEER – PDE (MODERNISATION)
Position Reports to: Business Area lead: Engineering
Division: Enterprise Design-Product&Proc
Location: Head Office
Advert Closing Date: 19 January 2026

About the Position

Shape, design, and guide customer and user experience strategies to solve complex problems.
Lead the development of complex, multifaceted business process solutions.
Ensure that SARS’ services are structured according to the needs, expectations, and behaviours of both customers and employees.
Provide thought leadership in embedding user- and human-centred design principles throughout the organization.
Drive user research and innovation initiatives to create impactful, user-focused experiences that contribute to business growth.
Translate consolidated feedback and insights into strategic design solutions that enhance service delivery, improve accessibility, and encourage voluntary compliance.
Operate at a strategic level, influencing cross-functional and cross-product policies, service design efforts, and digital transformation projects to deliver consistent, intuitive, and seamless experiences across all customer and employee interactions.
Lead multidisciplinary design and engineering teams.

Job Purpose
To lead innovation and manage continuous process improvement and the design of high complexity multi-faceted business process solutions across the business process management life cycle as an integral part of providing enterprise solutions to business, as well as providing insight and ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy, including influencing legislation.

Education and Experience

Minimum Qualification & Experience Required
Honours degree (NQF 8)/ Master’s degree (NQF 9) in UX Design/ HCI/ Computer Science/ Public Administration/ or a related field AND 8+ years of experience in UX/UI/ CX designs/ financial services/ public sector/ digital government/, service design for regulated industries, of which 3–4 years’ experience at Management level.
OR
Bachelor's Degree / Advanced Diploma (NQF 7) in UX Design/ HCI/ Computer Science/ Public Administration/ or a related field AND 15 years of experience in UX/UI/ CX designs/ financial services/ public sector/ digital government/, service design for regulated industries, of which 3–4 years’ experience at Management level.

Minimum Functional Requirements

User Empathy,
Agility
UX Leadership
Problem Solving,
Technical Expression of User Requirements,
Agile and Adaptable,
Curious, Customer Service,
Innovation
Critical Thinking: Analysing complex problems and evaluating multiple solutions.
Communication: Clearly articulating design decisions and rationale to stakeholders.
Adaptability: Adjusting decisions based on feedback and changing requirements
Conducting User research and usability testing
Creating wireframes and prototypes using tools like Figma, Sketch, or Adobe XD.
Visualizing the user's experience across multiple touchpoints through user journey mapping,
Designing intuitive interactions and designs
Analysing user behaviour for usability of designs

Job Outputs:

Process
Ensure customer and user input is integrated across all business design domains.
Develop and maintain comprehensive UX and UI design systems, as well as service design standards and principles.
Establish effective connections between customer experience research and functional design implementation.
Provide strategic design leadership for digital and process-driven service initiatives with a focus on the customer perspective.
Facilitate service design sprints and co-design workshops in collaboration with internal and external stakeholders.
Support the end-to-end management of the service lifecycle, from discovery through delivery and ongoing improvement.

Governance

Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
Participate in the specialist practice community and contribute positively to organisation knowledge management
Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

Fairness and Transparency (V)
Analytical Thinking
Accountability (V)
Conceptual Ability
Fairness (V)
Honesty & Integrity (V)
Trust (V)
Respect (V)
Problem Solving and Analysis
Attention to Detail
Commitment to Continuous Learning
Organisational Awareness
Building Sustainability

Technical competencies

Business Analysis
Business Knowledge
Capacity Planning
Institutional Process Analysis & Redesign
Process Auditing
Reporting

Compliance Competency

GOC Confidential

Ability

The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
This is the ability to formulate new concepts based on information gathered.
Ability to document information pertaining to information systems and or process and operational specifications.
Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change.
Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

Knowledge

Understands a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way.
Has good general knowledge with some detailed knowledge of products/functions.
The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.

Fixed Term Contract Term/ Duration: 24 Months

X7 SPECIALIST DESIGN ENGINEER – PDE (MODERNISATION)
Position Reports to: Business Area lead: Engineering
Division: Enterprise Design-Product&Proc
Location: Head Office
Advert Closing Date: 19 January 2026

About the Position
SARS’ BUSINESS DESIGN AND ENGINEERING Solution Design team is looking for a highly skilled results driven professional with relevant academic competence and experience in Industrial Engineering, Informatics, or Business Analysis with solid work values to join this dynamic team of seasoned professionals. The Engineering: Solution Design team analyses and designs all SARS’ manual/systems business solution requirements, leveraging the empathy definition, and incubation steps of the design thinking methodology to ensure the development of innovative solutions. The capability informs and supports Product and Process strategy during business case formulation. In addition, the capability effectively utilize data to understand current processes, identity root causes of the business problems it solves and document and model detail business processes and requirement specifications. This job requires dedicated individuals with a keen eye for detail. If you are passionate about simplifying complex business problems and have the requisite experience in conceptualising innovative business process solutions and eliciting detail business requirements, in the financial services industry, then we would like to hear from you.

This position requires ta person:
To analyse, design and lead the design of innovative multi-process/function business process solutions across the business process management life cycle ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy. This includes the provision of design and implementation support and conducting of stakeholder engagement.

Job Purpose
To analyse, design and lead the design of innovative continuous process improvement and multi-process/function business process solutions across the business process management life cycle ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy. This includes the provision of design and implementation support and conducting of stakeholder engagement.

Education and Experience

Minimum Qualification & Experience Required
Relevant Bachelor's Degree / Advanced Diploma (NQF 7): Industrial Engineering/ Business Analysis/ Informatics AND 8-10 years' experience in Process Engineering or Business analysis or in a similar environment, of which 3-4 years must be at operational specialist level?
OR
Senior Certificate (NQF 4) AND 15 year’s experience in Process Engineering or Business analysis or in a similar environment, of which 3-4 years must be at operational specialist level?

Job Outputs:

Process

Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Execute specialist input through investigation &opportunities within the product process including risk concern.
Analyse and review legislative changes and practically translate these pieces of legislation for scoping consumption.
Provide process solution support to institutionalise process initiatives .
Design, model and document Process Solutions Specifications.
Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.
Contribute to the successful implementation of change initiatives by providing support in area of work.
Apply processes to improve data validation across service delivery systems in line with operational targets.
Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Fairness and Transparency (V)
Analytical Thinking
Accountability (V)
Conceptual Ability
Fairness (V)
Honesty & Integrity (V)
Trust (V)
Respect (V)
Problem Solving and Analysis
Attention to Detail
Commitment to Continuous Learning
Organisational Awareness
Building Sustainability

Technical competencies

Business Analysis
Business Knowledge
Capacity Planning
Institutional Process Analysis & Redesign
Process Auditing
Reporting

Compliance Competency

GOC Confidential

Ability

The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
This is the ability to formulate new concepts based on information gathered.
Ability to document information pertaining to information systems and or process and operational specifications.
Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change.
Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

Knowledge

Understands a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way.
Has good general knowledge with some detailed knowledge of products/functions.
The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.

Contract Term/ Duration:

X4 SPECIALIST: POLICY & PROCEDURE – PDE (MODERNISATION)
Position Reports to: Senior Manager: Policy & Procedure
Division: Enterprise Design-Product&Proc
Location: Head Office
Advert Closing Date:  19 January 2026

About the Position
SARS’ BUSINESS DESIGN AND ENGINEERING Policy and Procedure team is is looking for a highly skilled results driven professional with relevant academic competence and experience with solid work values to join this dynamic team of seasoned professionals within the Policy and Procedure space. This team of seasoned professionals develops policies, procedures, standards and guidelines. We believe that your skills, commitment and dedication will add value and make a difference to the organisation and country.

Job Purpose
To provide expertise, advice and support in practice, formulation and associated best practice improvement tactics, by ensuring that complex operational policy and standard operating procedures on a national level, are in line with international conventions and agreements, quality management standards and best practices, in order to enable tactical translation and operational implementation in Tax, Customs and/or Excise.

Education and Experience

Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in law, economics or taxation AND 8-10 years' experience, governance, policy analysis or similar, of which 3-4 years ideally at operational specialist level.
OR
Senior Certificate (NQF 4) AND 15 years related experience in Tax, Customs and/or Excise, governance, policy analysis or similar, of which 3-4 years at operational specialist level.

Job Outputs:

Process

Develop policies, procedures, standards and guidelines within Tax, Customs and/or Excise.
Administer and interpret legislation and provide specialist advice in the area of speciality, which is Tax, Customs and/or Excise.
Translate top down policy in relation to Tax, Customs and/or Excise and communicate impact to relevant stakeholders.
Optimise the operational environment through research and application of best practices and ensure alignment to the overall infrastructure strategy.
Evaluate policy and standard operating procedure proposals within the broader framework of SARS goals and in conjunction with all relevant role players.
Apply judgment within policy and procedures to support and meet business needs.
Analyse and make recommendations about improvements to specialist systems, procedures and Tax, Customs and/or Excise practice.
Contribute to the optimum utilisation of organisational resources, advising on effective planning and development of Tax, Customs and/or Excise resource plans.
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to problems in practices.
Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
Proactively identify interconnected problems, determine its impact and use such to develop best fit alternatives and best practice implementation solutions.
Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
Develop and implement research methodologies and techniques which enable monitoring and reporting of research and analytical activities.

Governance

Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice and practice thought leadership in Enforcement processes.

Finance

Implement and monitor financial control, management of costs and corporate governance.

Client

Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
Participate in the specialist practice community and contribute positively to organisational knowledge management.
Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

Attention to Detail
Accountability
Analytical Thinking
Commitment to Continuous Learning
Conceptual Thinking
Developing Others
Integrity
Trust
Fairness and Transparency
Problem Solving Analysis and Judgement
Organisational Awareness

Technical competencies

Business Knowledge
Data Collection and Analysis
Policy Analysis
Governance, Ethics and Values
Risk Compliance
Functional Policies and Procedures
Reporting
Reporting Interpretation

Compliance Competency

GOC Confidentiality

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