SOUTH AFRICAN REVENUE SERVICES (SARS) VACANCIES

 
 
SENIOR ANALYST: BUSINESS SYSTEMS (FIXED TERM CONTRACT)
Position Reports to: Ops Manager: Change & Release      
Division: Enterprise Design - Enterprise
Location: Head Office LeHae La SARS, Pretoria
Advert Closing Date: 13 February 2026
 
About the Position
SARS seeks to appoint an innovative, highly skilled, and suitably experienced Senior Business Analyst to join our Business Systems environment. The successful candidate will demonstrate strong business acumen, sound judgement, and a proven ability to deliver high‑quality analytical insights and solutions. This role requires a strategic thinker who can translate business needs into effective system requirements, drive process optimisation, and contribute meaningfully to organisational performance. The incumbent will play a critical role in supporting SARS’s higher purpose and advancing service delivery in alignment with our strategic objectives.
This role will ensure the successful delivery of system enhancements, upgrades, and new functionality across the organization’s business applications. This position is responsible for analysing business requirements, coordinating release activities, and ensuring that changes are deployed smoothly, securely, and with minimal disruption to operations.
The role serves as a bridge between business stakeholders, technical teams, and project managers—providing expertise in system processes, release planning, and risk management. The Senior Analyst ensures that releases are aligned with business priorities, comply with governance standards, and deliver measurable value to end users.
 
Job Purpose 
To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, by providing governance and analysis output for a single large project or across a series of smaller related initiatives including but not limited to automation testing, while providing relevant industry experience to the process, in order to continuously enhance service delivery.
 
Education and Experience
Minimum Qualification & Experience Required
Relevant National Diploma / Advanced Certificate (NQF 6) in Information Technology; AND 3–4 years’ experience in Release Management and/or Business Analysis within a complex systems environment, of which 1–2 years at knowledge‑worker level.
ALTERNATIVE#
A Senior Certificate (NQF 4); AND 6 years’ experience in Release Management, of which 1–2 years at knowledge‑worker level.
 
Minimum Functional Requirements

• Min. of 4 years experience in VAT, PAYE, UIF, SDL, ETI and/or Income tax.  Experience in writing functional specifications.

 
Job Outputs:
Process

• Interdepartmental peer-to-peer liaison with business partners, internal and external development partners.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Assign incident inventory.
• Attending and engaging in project meetings and reviews by contributing your domain-specific production knowledge and experience.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Compile User/Functional Requirements Specifications and prioritize production system change request/s.
• Contribute towards the refinement of polices, processes and procedures.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Gather, plan and manage data for test automation purposes.
• Identify candidate business processes or scenarios for automated test cases.
• Investigation of assigned query inventory to determine root cause and requesting additional information whenever lacking.
• Log a production system change request on incident management console.
• Maintain and support new and existing applications.
• Produce trends analysis of recurring Problems/Incidents, and in the case of non-resolution to escalate.
• Provide End-user education and training.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Replication of defect in testing environment and finding suitable workaround.
• Review of assigned inventory on incident management console.
• Reviewing and commenting upon business and functional requirements specifications for maintenance and projects.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
• Undertake information gathering and analysis of data within set guidelines to report related information to business.
• Use practical and applied knowledge and situational judgement to arrive at decisions.
• Provide exceptional customer service support to other teams and all operational areas within SARS.

 
Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

 
People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

 
Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

 
Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
• To perform trend analysis in relation to incident management inventory.

 
Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness 
• Respect
• Trust

 
Technical competencies

• Business IT Systems  
• Business Knowledge 
• Computer Literacy 
• Customer Relationship Management  
• Efficiency improvement  
• Functional Policies and Procedures 
• IT Business Analysis  
• Relationship Building  
• Reporting 
• IT systems knowledge

 
Compliance Competency

• GOC Confidential

 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
 
PLEASE APPLY HERE
 

 
 
 
 

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SENIOR ENGINEER: AUTOMATION & SCHEDULING - FIXED TERM CONTRACT
Position Reports to: Manager: IT Operations         
Division: Strategy Enab & Modernisation
Location SARS Brooklyn
Advert Closing Date: 13 February 2026
 
About the Position
SARS is looking for a dynamic and innovative Senior Engineer: Automation & Scheduling specializing in Automation and Scheduling to join our forward-thinking team at the forefront of operational efficiency. In this pivotal role, you will design, implement, and optimize automated systems and scheduling algorithms that streamline workflows, reduce downtime, and enhance productivity across our engineering and production environments.  You'll collaborate closely with cross-functional teams, including software developers, data analysts, and operations specialists, to identify bottlenecks, develop scalable solutions, and deploy robust automation frameworks that adapt to evolving business needs. The ideal candidate is a proactive problem-solver with a passion for efficiency and a knack for turning complex challenges into elegant, automated solutions. You thrive in fast-paced settings, possess strong analytical skills, and have hands-on experience in automation technologies, scheduling systems, and DevOps practices. We're looking for someone who is detail-oriented yet visionary, with excellent communication skills to articulate technical concepts to non-technical stakeholders. Join us and help shape the future of intelligent operations!
 
Job Purpose
To be responsible for the design, implementation, change control, and support using SARS Workload Automation Scheduling (BMC Control-M) system, which defines organisational operational processes. To work with application and system owners across the organization to design, configure and schedule production batch jobs across a multi-platform enterprise infrastructure, also to be responsible for defining and understanding work processes, job plan dependencies, and to help enforce production control policies and procedures.
 
Education and Experience
Minimum Qualification & Experience Required
Relevant National Diploma / Degree (NQF 6) in Information Technology AND 3 - 4 years’ experience in a BMC Control-M environment, of which 1 - 2 years as a knowledge worker level.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 6 years’ experience in BMC Control-M environment, of which 1 - 2 years at a knowledge worker level.
 
Job Outputs:
Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Use practical and applied knowledge and situational judgement to arrive at decisions.
• Advise Application Development Services on proper sequencing of tasks.
• To analyse issues to code, schedule, execute and confirm successful completion of complex ADHOC production job requests.
• To analyse display log messages associated with the completed execution of a job.
• To code and test converted/migrated jobs and schedules prior to production turnover and to use Control-M and various Control Modules to troubleshoot and reconcile job issues.
• To do conversion and migration of existing jobs/schedules into BMC Control-M.
• To provide support and after hours standby for IT systems and services.
• Gather future requirements, address concerns (meeting/not meeting SLAs) and identify new application changes that may impact production job flows and schedules.
• Present complex findings to various levels of the organization to ensure the automation plan matches the business needs.
• To have the ability to effectively communicate across third parties, technical and business owners on solution design.
• Provide independent judgment in methods, techniques and evaluation criteria to obtain best possible automation.
• Integrate research and best practices into problem avoidance and continuous improvement.
• To design and deploy job scheduling infrastructure.
• Apply IT concepts to perform complex analyses and functions from multiple IT areas of specialisation.
• To collaborate with Application Development Managers and functional (business) users to define and develop job flows for new applications.
• Identify and resolve complex workload automation and job scheduling issues.
• To develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Conduct office inspections to ensure adherence to published standard operating procedures and make recommendations for changes.
• Client              
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
• Monitor, report and propose improvements on internal processes which influence client satisfaction within area of responsibility.

 
Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

 
People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

 
Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

 
Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

 
Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail
• Commitment to Continuous Learning  
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

 
Technical competencies

• Business IT Systems
• Business Knowledge
• Computer Literacy
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• SARS Systems Products
• Stress Management
• Use of Build Automation
• Reporting

 
Compliance Competency

• GOC Confidential

 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
 
PLEASE APPLY HERE
 
 
 
 
 
 

​SPECIALIST: LEGAL (CUSTOMS & EXCISE)
Position Reports to:  Senior Manager: Customs Litigation 
Division: Taxpayer Engagement         
Location: Khanyisa Office - Pretoria
Advert Closing Date: 13 February 2026
 
About the Position
A driven and dedicated litigator is required in the customs and excise litigation area. As a senior member of the team, you will contribute with minimum supervision to the full scope of pre-litigation and litigation lifespan in your assigned matters, mainly in the Magistrates Courts, Higher Court, the Supreme Court of Appeal and the Constitutional Court, wherever applicable. You are further required to provide contributions to organisational planning and offer technical expertise, mentoring and advice to the team and others.
 
Job Purpose
To provide customs and excise pre-litigation and litigation service in the Higher Courts on customs and excise disputes.  The function involves the entire scope of litigation services, from researching legal and tax principles, analysing the merits of SARS’s position, follow internal governance processes, reviewing counsel’s drafts of court documents including pleadings and heads of argument, preparing deponents, and attendance in court when matters are heard. An important part of the pre-litigation process is to timeously attend to all notices of intended legal action in order to prevent unnecessary litigation.
 
Education and Experience
 
Minimum Qualification & Experience Required

• Law Degree preferably a LLB AND 8-10 years' experience in a legal / tax environment, of which 3-4 years at operational specialist level.
• Admission as an attorney or advocate is a further requirement.  
• Experience in a Customs & Excise/International Trade Litigation environment will further enhance the candidate’s application.

 
Minimum Functional Requirements
 
Job Outputs:
Process

• To prepare cases involving intricate interpretive or quantitative issues in the pre -litigation and litigation phases of the Magistrates Courts, Higher Courts, the SCA and the Constitutional Court, where applicable.
• To enter into settlement negotiations with taxpayers and their representatives.
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Recommend changes to optimise processes, systems, practice areas and associate procedures and execute the implementation of change and innovation 

 
Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability. 

 
People

• Integrate new knowledge and transfer of skills attained through formal and informal learning opportunities in the execution of your job.

 
Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

 
Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

 
Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

 
Technical competencies

• Business Knowledge
• Court Processes and Procedures
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Legal Advisory and Interpretation
• Legal Compliance
• Legal Knowledge and knowledge of ethics
• Legal Writing Skills
• Reporting and Interpretation

 
Compliance Competency

• GOC Confidential

 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.  
 
PLEASE APPLY HERE

TEAM MEMBER: PAYMENTS
Position Reports to: Ops Manager: Debt Management
Division: Taxpayer Engagement-KZN
Location: Durban
Advert Closing Date:  13 February 2026
 
About the Position
SARS is seeking a highly motivated, results-driven, and self-directed professional to join its Payments team. The role involves the validation and processing of all payments in accordance with all relevant policies and procedures.
The ideal candidate must have strong communication skills (both verbal and written), and a goal-oriented mindset with a proven ability to meet targets and deadlines. A high level of integrity and professionalism is essential in aligning with the organisation’s values.
 
Job Purpose
The primary objective of this role is to validate, process and collect all payments in accordance with relevant policies, processes and procedures.
 
Education and Experience
 
Minimum Qualification & Experience Required
Senior Certificate (NQF 4) with 2 years’ experience in a similar environment.
 
Job Outputs:
 
Process

• Communication of transactional outputs and queries in area of work according to policies and quality requirements
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
• Embrace change initiatives and positively contribute to the success thereof within area of accountability.
• Ensure quality of work content, minimise mistakes and continuously improve quality and standards.
• Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• Deliver operating results within predefined quality, volume and time standards.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Ensure accurate record keeping of all the relevant documentation in line with standard operating procedures.
• Ensure that all basic queries are resolved timeously, in line with provided procedures and guidelines and escalate unresolved issues.

 
Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

 
People

• Ask for support or training to improve the quality and standard of own work.
• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.

 
Finance

• Perform own work well to reduce costs and save money.
• Advice on the correct allocation of payments.

 
Client

• Understand job service requirements in order to meet client expectations.

 
Behavioural competencies

• Accountability
• Attention to Detail
• Analytical Thinking
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Orientation
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Teamwork and Cooperation
• Trust

 
Technical competencies

• Business Knowledge
• Cash Flow Accounting
• Communication Skills
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Reporting
• SARS Systems Products
• Standard operating procedure compliance

 
Compliance Competency

• Security Clearance: GOC Secret

 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
 
PLEASE APPLY HERE

​SERVICE CONSULTANT X6 
Position Reports to:   Operations Manager 
Division: Taxpayer Engagement-WC
Location: Western Cape (Beaufort West x 1, Bellville x 1, Cape Town x 1, Paarl x 1, Worcester x 1, Mitchells Plain x 1)
Advert Closing Date:13 February 2026
 
Job Purpose
To handle inbound and outbound scripted and partially scripted service requests across tax products from 1 - 2 interaction channels in compliance with SARS policies and procedures by consulting with clients, facilitate query resolution, maintaining taxpayer and trader profiles, registering and de-registering taxpayers, taxpayer education, debt collection up to a civil judgements and outstanding returns, thereby ensuring enhanced service delivery and compliance.
 
Education and Experience
 
Minimum Qualification & Experience Required
Senior Certificate (NQF 4) AND 2 years' experience in a customer service environment
 
Minimum Functional Requirements
Must have a basic overview of all taxes (incl. C&E) plus proficiency in PIT with basic knowledge of non-core taxes associated with PIT only (Prov. Tax, CGT, Dividends, Donations, fund Benefits, Estate Duty, Transfer Duty, Withholding Tax on Interest & Royalties)
 
Job Outputs:
 
Process

• Handle inbound and outbound (scripted service interactions) through 1-2 channels interactions for all tax products, in compliance with SARS policies and procedures. (E-mail, Face to Face, Digital Channels, Virtual, Education and Promotion).
• Maintain the profile of existing taxpayers, register new taxpayers, code and subsequently deregister taxpayer on SARS core system in order to enhance taxpayer services.
• Follow-up on non-compliance at an entry level to enhance taxpayer service and improve taxpayer compliance.
• Receive, sort, register, process, and distribute all documentation to relevant business units, to enhance taxpayer services.
• Ensure that all face-to-face, voice, inbound and outbound queries across all tax products are promptly, effectively & efficiently answered or resolved.
• Attend to all multi-channel account enquiries received, in respect of outstanding debits, credits, penalties & interests with regards to all taxes.
• Communication of transactional outputs and queries in area of work.
• Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
• Embrace change initiatives and positively contribute to the success thereof within area of accountability.
• Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service, and standards.

 
Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

 
People

• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.

 
Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

 
Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.

 
Behavioural competencies

• Stakeholder Engagement and Management
• Fairness and Transparency
• Accountability
• Customer Service
• Honesty and Integrity
• Trust
• Respect
• Attention to Detail

 
Technical competencies

• Active Listening
• Communication Skills
• Computer Literacy
• Customer Relationship Management
• Customer Understanding
• Efficiency Improvement
• Financial Acumen
• Handling difficult calls
• Product Knowledge
• Query Resolution
• Standard operating procedure compliance
• SARS Systems Products
• Tax Knowledge

 
Compliance Competency

• GOC Confidential

 
 
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
 
PLEASE APPLY HERE