SOUTH AFRICAN REVENUE SERVICES (SARS)

 

 

 

 

SPECIALIST: BUSINESS SYSTEMS - SOLUTIONS ANALYSIS X2 (FIXED TERM CONTRACT) (10815)

Position Reports to: Manager: IT Business Relations         

Division: Strategy Enablement & Modernisation

Location: Head Office Pretoria

Advert Closing Date:  10 May 2026

 

About the Position

Are you passionate about innovation, driven by curiosity, and thrive on solving complex challenges? Do you have an eye for detail and a hunger to make a meaningful impact? If that sounds like you, keep on reading.

SARS is on the lookout for a forward-thinking Specialist ready to shape the future of business technology. We're searching for someone with sharp analytical instincts, natural influence, and a proven track record of bringing bold ideas to life, from concept through to execution.

In this role, you won’t just keep up with change, you'll lead it. You’ll collaborate across the organisation to craft tailored, cutting-edge solutions that are robust, scalable, and future-ready. Whether working independently or as part of a high-powered team, your ability to design, build, and implement transformative technology will be key.

You'll join a vibrant, multidisciplinary team of experts who think big and move fast. You’ll interact with senior leaders, contribute to strategic conversations, and deliver meaningful results using agile principles and innovative thinking.

This is more than a job. It’s a chance to do purposeful work that leaves a lasting footprint. Ready to disrupt the status quo? Please apply and let’s talk.

 

Job Purpose

To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, to continuously enhance service delivery.  To champion impactful, future-ready technology solutions by delivering sharp analytical insights, strategic design thinking, and expert guidance that drive innovation. You’ll play a key role in shaping and aligning new and existing systems and related processes with evolving best practices, governance standards, and modernisation goals. By advocating thoughtful, scalable design, you’ll ensure every solution is fit-for-purpose and built to enable lasting transformation across the enterprise

 

Minimum Qualification & Experience Required

Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Business/ Systems Analysis AND 5-7 years' experience within an Information Technology environment with a Business/Systems Analysis background, of which 2-3 years were spent as a Functional/Technical Business/Systems Analyst.

OR

Senior Certificate (NQF 4) and relevant Business Analysis / Information Technology Qualification(s) / Certification(s), and 5-7 years' experience within an Information Technology environment with a Business/Systems Analysis background.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 10 years’ experience within an Information Technology environment with a Business/Systems Analysis background, with an ability to interpret and review business requirements, identify impacted stakeholders, conduct joint application development sessions as well as manage the financial expenditure for related initiatives.

 

Minimum Functional Requirements

·       IT related certification

·       Ability to interpret and review business requirements, 

·       Identify impacted stakeholders,

·       Conduct joint application development sessions

·       Manage the financial expenditure for related initiatives.

 

Job Outputs:

Process 

  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
  • Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
  • Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
  • Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
  • Execute specialist input through investigation &opportunities within the product process including risk concern.
  • Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
  • Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.

 

Governance

  • Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
  • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

 

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

 

Finance

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

 

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

 

Behavioural competencies

  • Accountability
  • Analytical Thinking  
  • Attention to Detail 
  • Building Sustainability 
  • Commitment to Continuous Learning 
  • Conceptual Ability
  • Customer Service    
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Problem Solving and Analysis    
  • Respect
  • Trust

 

Technical competencies

  • Business IT Systems 
  • Business Knowledge 
  • Computer Literacy 
  • Efficiency improvement  
  • Functional Policies and Procedures 
  • IT Strategy and Planning 
  • Reporting
  • System thinking

 

Compliance Competency

  • GOC Confidential

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE

 

 

 

 

 

 

SENIOR SPECIALIST: SYSTEMS (FIXED TERM CONTRACT) (10813)

Position Reports to: Sen. Manager: Business Systems       

Division: Strategy Enab & Modernisation

Location: Le-Hae Brooklyn, Pretoria

Advert Closing Date: 10 May 2026

 

About the Position

Are you passionate about innovation, driven by curiosity, and thrive on solving complex challenges? Do you have an eye for detail and a hunger to make a meaningful impact? If that sounds like you, keep on reading.

SARS is on the lookout for a forward-thinking Senior Specialist: Systems ready to shape the future of business technology. We're searching for someone with sharp analytical instincts, natural influence, and a proven track record of bringing bold ideas to life—from concept through to execution.

In this role, you won’t just keep up with change—you'll lead it. You’ll collaborate across the organisation to craft tailored, cutting-edge solutions that are robust, scalable, and future-ready. Whether working independently or as part of a high-powered team, your ability to design, build, and implement transformative technology will be key.

You'll join a vibrant, multidisciplinary team of experts who think big and move fast. You’ll interact with senior leaders, contribute to strategic conversations, and deliver meaningful results using agile principles and innovative thinking.

This is more than a job. It’s a chance to do purposeful work that leaves a lasting footprint. Ready to disrupt the status quo? Please apply and let’s talk.

 

Job Purpose

To champion impactful, future-ready technology solutions by delivering sharp analytical insights, strategic design thinking, and expert guidance that drive innovation. You’ll play a key role in shaping and aligning new and existing systems and related processes with evolving best practices, governance standards, and modernisation goals. By advocating thoughtful, scalable design, you’ll ensure every solution is fit-for-purpose and built to enable lasting transformation across the enterprise.

 

Education and Experience

Minimum Qualification & Experience Required 

BSc Information Technology / BSc Computer Science / BCom Informatics / BCom Information Technology Management / Advanced Diploma: Business Information Technology / Advanced Diploma: ICT (NQF 7) AND 8-10 years' experience in an Information Technology environment, of which 3-4 years as a Functional/ Technical Business/ Systems Analyst.

#ALTERNATIVE

Senior Certificate (NQF 4) AND 15 years experience in an Information Technology environment, of which 3-4 years as a Functional/ Technical Business/ Systems Analyst.

 

Minimum Functional Requirements

·       Related IT Certification/s

 

Job Outputs:

Process 

  • Apply processes to lead, direct and manage the analytical evaluation of business cases, conceptual designs, business requirements specifications, functional specifications, change request and memos across service delivery systems in line with operational targets.
  • Design self-explanatory, detailed-oriented, and logical process flows and conceptual solution design models for use by the organisation or business units for the purpose of providing information customized to meet specific needs.
  • Ensure that the conceptual solution design is fit-for-purpose and in alignment with all the practical design alignment principles consistent with the organisation.
  • Check completeness, validity, relevance, and corrective actions where necessary, in order to maintain set standards and achieve set objectives.
  • Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency, and client service delivery.
  • Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
  • Analyse and make recommendations about improvements to specialist systems, procedures, and associated area's practice.
  • Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
  • Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
  • Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
  • Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
  • Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
  • Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
  • Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
  • Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
  • Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation

 

Governance 

  • Ensure all solution designs are in strict adherence to all organisational policies as well as the South African Tax, Customs and Excise Acts.
  • Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

 

People 

  • Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
  • Establishing and maintaining effective relationships to understand needs, and promote understanding of full systems, product, and related services, and ensuring alignment to provide an understanding of all functions within the IT environment and corresponding impact on the operational environment.
  • Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

 

Finance

  • Ensure effective internal management and reconciliation of all solution artifacts.
  • Implement and monitor the effective financial control, management of costs and corporate governance in area of specialisation.

 

Client 

  • Participate in the specialist practice community and contribute positively to organisation knowledge management.
  • Participate in the specialist practice community and contribute positively to organisation knowledge management.
  • Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.

 

Behavioural competencies

  • Honesty and Integrity 
  • Attention to Detail
  • Commitment to Continuous Learning
  • Organisational Awareness
  • Expertise in Context
  • Fairness and Transparency
  • Analytical Thinking
  • Accountability
  • Conceptual Ability
  • Trust
  • Respect

 

Technical competencies

  • Reporting and Interpretation
  • Reporting
  • System Thinking
  • Application Development and Maintenance
  • Data Collection and Analysis
  • Database Design and Management
  • IT Knowledge
  • Business Knowledge
  • Efficiency improvement
  • Functional Policies and Procedures

 

Compliance Competency

  • GOC Confidential

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

OPS SPECIALIST: EFFECTIVENESS

Position Reports to: Lead Enabling Operations      

Division: Taxpayer Engagement-WC

Location: Bellville

Advert Closing Date:  08 May 2026

 

About the Position

If you are passionate and skilled in the use of data, data analytics and reporting, to derive insights and improve business operations, SARS is looking for you. This role is suited to someone who is comfortable working across the end-to-end business value chain, translating operational data into meaningful insights that support better decision-making.

The successful candidate will be responsible for the delivery of regional reporting and monitoring, conducting analytics to provide insights to drive business improvement, proactively identify problems, develop/recommend solutions, and support business to deliver against their objectives.

 

Job Purpose

To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by analysing and improving the effectiveness of the workforce within. Implement effective interventions to ensure all key performance targets are met, in order to continuously enhance service delivery. We are seeking a capable and motivated individual to support our department through data-driven reporting, insight generation and system solution development.

 

Education and Experience

 

Minimum Qualification & Experience Required

BCom Degree / Advanced Diploma (NQF 7) in Information Systems, Data Analytics or Computer Science or similar AND 5-7 years' experience in Data Analytics / Business Intelligence, of which 2-3 years is at a functional specialist level.

 

Minimum Functional Requirements

Senior Certificate (NQF 4) AND 10 years’ experience in Data Analytics / Business Intelligence, of which 2-3 years is at a functional specialist level.

 

Job Outputs:

 

Process 

  • Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and escalate any shortfalls.
  • Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. 
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. 
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. 
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. 
  • Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
  • Execute specialist input through investigation and opportunities within the product process including risk concern.
  • Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. 
  • Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. 
  • Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. 
  • Plan and organise own work tasks within area of work. 
  • Be observant and engage on possible violations and standards of conduct and escalate where necessary.

 

Governance 

  • Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

 

People 

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

 

Finance 

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

 

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

 

Behavioural competencies

  • Analytical thinking
  • Accountability
  • Conceptual ability
  • Organizational awareness
  • Trust
  • Respect
  • Attention to detail.
  • Building Sustainability
  • Honesty and Integrity
  • Teamwork
  • Fairness and Transparency

 

Technical competencies

  • Decision making
  • Reporting
  • Functional Policies and Procedures
  • Financial Accounting
  • Operational Audit
  • Business Knowledge
  • Efficiency improvement

 

Compliance Competency

  • GOC Confidentiality

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE