SOUTH AFRICAN POST OFFICE (SAPO) VACANCIES

 
 
INTERNAL & EXTERNAL
 
CORPORATE INSURANCE MANAGER – L5/6
(Position based in Pretoria, NPC)
Reports to: Head Operational Risk
 
Summation
Develop and maintain the company Insurance facility according to sound risk and insurance principles throughout Postbank.
Registering and Managing a cell Captive, bringing about competitive advantage, and a lucrative product offering and optimise earnings through the active promotion of the insurance product and management of the insurance.
Develop, implement and maintain insurance products suited to the company. Create an exceptional level of understanding on all management levels by promoting the insurance.
 
Key Responsibilities
• Procuring, Registering, Management and Maintenance of a Cell Captive
• Proficient in SAM (Solvency Assessment and Management) or Solvency II
• Knowledgeable on placement of Reinsurance
• Implement and control claims policies, processes and procedures
• Manage salvage and auction operation for optimal returns
• Research, develop and maintain the insurance policies to ensure growth and sustainability
• Gather management information (analytical intelligence) and compile relevant management reporting
• Analyse and evaluate risks for underwriting of insurance business opportunities
• Manage and facilitate the insurance placement process to align with the insurance needs of the bank in a cost effective manner
• Develop and coordinate the creation and execution of the Postbank Insurance strategy
• Manage relationships with various stakeholders including suppliers
• Establish risk and prevention measures and recommend / monitor corrective action
• Knowledgeable in the development of Wealth/Bancassurance offerings
• Continuously evaluate trends and implications to inform decision-making relating to products and services
• Conform to segregation of duties to adhere to accepted Insurance best practise
• FAIS Representative – completion of risk assessments and appropriate as per FAIS Act
• Ensure the efficient management of function / resources and reporting in accordance with the stipulations of the PFMA, company specific policies and regulations, national legislation, fraud prevention and risk management principles, Corporate Governance, Skills development, Delegation of Powers, etc.
 
Minimum Requirements
Qualifications:
Minimum of an applicable Bachelors qualification (NQF Level 7)
 
Experience:
Minimum of 5 years’ experience in finance/marine insurance field of which 3 years in a supervisory role. Insurance Board Exam written every 3 years for Representatives
 
Knowledge, Skills and Attributes

• General legislative framework pertaining to the Risk Management environment (E.g. PFMA, King 11, etc)
• Risk, loss ratio, insurance and underwriting principles, claims dynamics and auction processes
• Insurance markets/principles
• Business models
• Knowledge of various models
• Legal recovery
• Relevant statutes, rules and regulation
• Concept of customer satisfaction
• Strategy development, deployment, planning and communications
• Project management (principles, practices, techniques and tools)
• Organisational development, management techniques and good business practices. Financial Management
• Value Chain Management
• Risk and Compliance management

 
 
CONTACTS
The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the banks employment equity plans, first preference will be given to candidates from designated groups. 
Correspondence will be limited to short listed candidates only. 
 
If you wish to apply, please forward your Curriculum Vitae (CV) to recruitmentLM@postbank.co.za.
Please indicate in the subject line the position you are applying for. 
 
Closing date: 29 March 2022 
 
Position numbers: 60059110
 
“By applying for employment at the South African Postbank SOC Limited, I hereby authorise the South African Postbank SOC Limited Human Resource Department to use, review and process (in compliance with the Protection of Personal Information Act 4 of 2013) any of my personal information provided to the bank in the course of my application for employment as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and I hereby grant consent to the South African Postbank SOC Limited to collect, process and distribute (where required and at the South African Postbank SOC Limited discretion) my personal information. I understand that whilst considering my employment application, the South African Postbank SOC Limited may process, distribute and verify my personal information with third parties. I hereby grant the South African Postbank SOC Limited consent to process (which includes but is not limited to: distribution and verification) my personal information as well as my special personal information with third parties. I understand that I have the right to withdraw the consent I have granted to the South African Postbank SOC Limited . I will advise South African Postbank SOC Limited in writing, should I choose to withdraw my consent “
 
If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time
 
 
 

 
 
 
INTERNAL
(12 Months Fixed Term-Secondment Contract)
 
CONTROL PERSONNEL OFFICER: MANAGEMENT AND TCTC (C5)
(Human Resource: Corporate NPC X 01 Position)
Reports to
Manager: TCTC Payroll
 
Summation
 Responsible for the Human Resource administrative function for employees in the TCTC payroll, in line with the company policies, procedures and legislation, Identify, analyse and recommend initiatives to solve problems within the context of streamlining operations, provide support to internal and external clients
 
Key Responsibilities
Administration
• Responsible for handling the payroll of management and all employees remunerated on TCTC.
• Responsible for the verifications(unlock) of personnel administration matters, including appointments, absenteeism, overtime and allowance, issuing of long service certificates, subsistence and travelling expenses and advances.
• Transport of personal effects-verifying payments.
• Check and verify all types of exists-Resignations, dismissals, retirement. ill health and demise before arranging benefit payments with the administrators.
• Monitoring of TTD applications.
 
Payroll
• Rectify negative/rejected salaries for final payroll
 
Pension Fund
• Liaise with Post Office Pension Fund
• Solving administrative problems
 
Qualifications and Experience:
• National Diploma (NQF Level 6) in Human Resource Management
• Five Years relevant experience of which at least two years at supervisory level
• At least one year experience of which of payroll processing
• Strong accounting experience
• Code B driving licence
 
Knowledge:
• Extensive knowledge of MANSAP (HR)
• Computer literate (MS Excel, MS Word, SAP, Outlook)
 
Skills
• Good interpersonal skills
• Supervisory skills
• Excellent verbal and writing communications skills
• Strong numerical and analytical qualities
• Problem solving with strong organising and co-ordinating skills
• Detail oriented, accuracy
 
Attributes:
• Accurate with figures
• Team player
• Mental fit with clear thinking
• Must act impartial and consequent with confidentiality
• Be able to work under high pressure and to cope with stress
• Time management
Although office bound, must be prepared to attend meetings locally and away from office
 
 
The South African Post Office is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability.
 
Kindly note that the following will not be paid by the company:
• Claims for Subsistence and Travel (S&T) including accommodation
• Remuneration benefits associated with the rank.
Relocation costs
After 12 months employee will be expected to return to their section if an extension is not provided.
 
Employee may not claim to be automatically considered should vacancy be advertised in the future for these position.
 
“POPIA sections provides that everyone has the right to privacy and it includes a right to protection against the unlawful collection, retention, dissemination and use of personal information. By applying for employment you consent to the processing of your personal information with South Africa Post Office. Your personal information and any attached text or documentation are retained by South Africa Post Office for a period in accordance with relevant data legislation
 
Email your CV to: careers2@postoffice.co.za
 
Closing Date: 28 March 2022
 
Position no: 60045349
 
Correspondence will be limited to short-listed candidates only. If you do not hear from the South African Post Office within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Post Office Limited reserves the right not to fill this position or to re-advertise the positions at any time.
 
 
 

 
 
 
INTERNAL & EXTERNAL
 
CRYPTOGRAPHY SPECIALIST (L5/6)
(Position based in Pretoria)
Reports to Head IT Security
 
Summation
Responsible for managing the Cryptography team ensuring security, encryption, authentication, key management and applied cryptography
 
Key Responsibilities
 Responsible for security, encryption, authentication, key management and applied cryptograph
 Assist with the evaluation, design and delivery of major new Crypto security technologies
 Responsible for Certificate Authority, Certificate Enrolment Web Service, Revocation servers & HSMs
 Implement cryptographic solutions (including authentication, encryption, hashing, tokenization & signing) across applications, backup, database, endpoint device, email, file, network, removable media and storage domains
 Create Key Ceremony policies and procedures
 Establish and Maintain Certificate Authority for Postbank
 Manage the team through setting of and monitoring of KPA and provide the required leadership and mentorship – establish principles and processes to ensure the team spends time on personal training, development and mentoring that is aligned with their job profiles.
 Create reports for business/CIO
 Ensure Postbank HSM and cryptography are that of the industry standard.
 Partner with the Operational Risk officers, Information Security Officers and other relevant stakeholders to ensure that services offered are relevant, timely, and of appropriate quality
 Escalate changes needed in practices in order to mitigate critical risks identified to ensure regulatory compliance
 Ensure adherence of Cryptography Services per the Information Security Policies / Guidelines
 Report non-compliance & deviations to appropriate stakeholders.
 Maintain Crypto Hardware to effectively maintain all crypto infrastructure to ensure that they are on the latest patches and software
 Ensure compliance with stakeholder requirements, efficient management of the resources and reporting in accordance with the stipulations of the PFMA, Public Entities Act, Companies Act, Postal service Act, Intelligence legislation, King III Report on Corporate Governance, Articles of Association, Tax Act, company specific policies and regulations, national legislation, fraud prevention and risk management principles, Corporate Governance, Skills development, Delegation of Powers, etc.
 
Minimum Requirements
 A Degree in Business, IT or a related subject (NQF7)
 Cryptography/ relevant security related Certificates will be an added advantage
 Financial or Banking industry experience will an added advantage
 5 years’ experience in Cryptography
 Experience in working with Unix/Linux, Wintel, Storage
Technologies solutions and tools
 3-5 years’ experience in Cryptography related infrastructure (including hardware security infrastructure, security technology and processes.
 
Skills & Attributes
 Analytical
 Written and verbal Communication
 Proven ability to deliver solutions/problem resolutions to tight timelines
 Contribute to a team-oriented environment
 Experience in delivering projects within an agile environment
 Enthusiastic
 Collaboration
 Flexibility
 Work under stress
 
 
CONTACTS
The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the banks employment equity plans, first preference will be given to candidates from designated groups. Correspondence will be limited to short listed candidates only.
 
If you wish to apply, and meet the minimum requirements please forward your Curriculum Vitae (CV) to recruitmentSN@postbank.co.za
Please indicate in the subject line the position you are applying for. 
 
Closing Date: 22 March 2022
 
Position Number: 60066383
Cost Centre: 50800
 
“By applying for employment at the South African Postbank SOC Limited, I hereby authorise the South African Postbank SOC Limited Human Resource Department to use, review and process (in compliance with the Protection of Personal Information Act 4 of 2013) any of my personal information provided to the bank in the course of my application for employment as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and I hereby grant consent to the South African Postbank SOC Limited to collect, process and distribute (where required and at the South African Postbank SOC Limited discretion) my personal information. I understand that whilst considering my employment application, the South African Postbank SOC Limited may process, distribute and verify my personal information with third parties. I hereby grant the South African Postbank SOC Limited consent to process (which includes but is not limited to: distribution and verification) my personal information as well as my special personal information with third parties. I understand that I have the right to withdraw the consent I have granted to the South African Postbank SOC Limited. I will advise South African Postbank SOC Limited in writing, should I choose to withdraw my consent “
 
If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time
 
 
 

 
 
 
INTERNAL AND EXTERNAL
 
MANAGER: GOVERNANCE AND POLICIES – L5/6
(Position based in Head Office: Pretoria)
Reports to: Chief Risk Officer
 
Summation
The incumbent in this position will be responsible for Postbank Policy Governance according to the industry standards.
 
Key Responsibilities
• Collaborate with all relevant stakeholders across the bank in ensuring compliance with all policies.
• Responsible for assurance, monitoring and reporting processes for the development, review and update of all policies across the bank.
• Coordinate the review and update of existing policies as well as the process of developing new policies.
• Ensure all policy documents reflect governance and policy development best practice
• Promote the policy management process, working with relevant stakeholders to ensure effective development and approval of policies and ensure timely scheduling for the approval and review of policies
• Manage and contribute to projects as required, ensuring successful implementation and review
• Ensure all relevant policies are conforming to standard formats, all the information / data as required is presented and is signed-off by requisite authorities as per policy on policy guidelines and requirements.
• Contribute to the development of governance models, programs, and procedures and support the implementation of controls to ensure compliance with Postbank policies/standards and regulatory requirements
• Collaborate with Business Process Owners and Project Managers to review new risks and controls requirements arising from new business lines, technology implementations and transformation efforts
• Through investigation and interpretation of business requirements, develop bank policies as required.
• Ensure effective policy governance by providing input and support to executive and management during policy development, review and approval.
• Maintain an effective and user friendly policy universe on the intranet site.
 
Minimum Requirements
Qualifications:
• A Bachelor’s degree or equivalent
 
Experience:
• 4 – 5 years’ experience and working knowledge of Governance and Policies.
• Exposure to banking, telecommunications or insurance industries will be an added advantage
 
Skills
• Interpersonal
• Analytical
• Written and verbal Communication
• Problem-solving
• Experienced in engaging executive level stakeholders.
• Strong analytical and logical skills.
• Ability to make decisions.
• Must be able to evaluate and direct.
 
 
CONTACTS
The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the banks employment equity plans, first preference will be given to candidates from designated groups. Correspondence will be limited to short listed candidates only.
 
If you wish to apply, please forward your Curriculum Vitae (CV) to recruitmentLM@postbank.co.za.  
Please indicate in the subject line the position you are applying for. 
 
Closing date: 22 March 2022 
 
Position numbers: 60066668
 
“By applying for employment at the South African Postbank SOC Limited, I hereby authorise the South African Postbank SOC Limited Human Resource Department to use, review and process (in compliance with the Protection of Personal Information Act 4 of 2013) any of my personal information provided to the bank in the course of my application for employment as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and I hereby grant consent to the South African Postbank SOC Limited to collect, process and distribute (where required and at the South African Postbank SOC Limited discretion) my personal information. I understand that whilst considering my employment application, the South African Postbank SOC Limited may process, distribute and verify my personal information with third parties. I hereby grant the South African Postbank SOC Limited consent to process (which includes but is not limited to: distribution and verification) my personal information as well as my special personal information with third parties. I understand that I have the right to withdraw the consent I have granted to the South African Postbank SOC Limited. I will advise South African Postbank SOC Limited in writing, should I choose to withdraw my consent “
 
If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time
 
 
 

 
 
 
INTERNAL & EXTERNAL
 
PROCUREMENT SPECIALIST (C5)
(Position based in Head Office - Pretoria)
Reports to: Manager: Procurement: Postbank
 
Summation
Responsible for identifying sources of supply, evaluating and selecting suppliers. Negotiate certain contracts as delegated with commodity-specific suppliers providing procurement of materials and / or services for Postbank. Assist in developing/writing, in collaboration with business owners and users procurement specifications and related tender documents (LBD’s, RFP’s, RFQ’s, etc.). Manages the timely and effective review of supplier proposals for price, delivery time and quality. A key output of this position is to ensure value for money (price, quality BBBEE and functionality). Provide support to the Manager Procurement in the overall management of the procurement processes and administration around the PC meetings for Postbank.
 
Key Responsibilities
Sourcing and Contracting with Suppliers
• Assess if the Material demand is special / once off or recurring
 
Bidding Process
• Receive / collect approved Memo / Business Case / Deviation from Business.
• Write, in collaboration with the business owner and users, the required procurement specifications, evaluation criteria and other related tender documents for approval
• Open project folder on e-line, Develop and capture basic evaluation criteria
• Establish the CFST and obtain approved CFST mandate
• Schedule meetings and render secretarial services to the CFST
• Submit evaluation criteria to Manager to support, prepare RFQ documentation, advertisement and project plan
• Publish advert, Post all information on share drive
• Notify successful/ unsuccessful / bidders and project owner
• Assist Manager conduct compulsory briefing sessions and maintain attendance register for briefing sessions. Obtain bidders proposals from Document Management/bid box –register of bids received on closing date and time,
 
Evaluation of Bid
• Perform administrative bid compliance, prepare individual files for CFST members and prepare submission template for evaluation
• Evaluate bids in terms of price, functionality, BBBEE
• Prepare submission with all supporting documents and hand over to manager
• Notify successful/ unsuccessful / bidders and project owner
 
Document Management
• Hand over the working file to Document Management – all information in file, numbered, signed off by head of Unit, registered
 
Minimum Requirements
• National Diploma (NQF Level 6) in the SCM discipline
• 3 Years procurement experience as a Senior Buyer or Senior Administration Officer.
• Certification and/or experience in procurement in a public entity / environment would be a distinct advantage
• Good long-term business insight Project Management
• SAP experience
 
Skills and Abilities
• Excellent networking and communication skills (writing & verbal), Ability to conclude mutually beneficial deals through sound business process, knowledge and effective negotiating skills, Excellent client relations, Analytical, Project planning, Bid / RFQ status tracking, Risk Management, Problem solving and conflict resolution, Understands organisation’s functional interdependence, High level of accuracy, Computer literate, Numeric Reporting
 
 
CONTACTS
The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the banks employment equity plans, first preference will be given to candidates from designated groups. Correspondence will be limited to short listed candidates only.
 
If you wish to apply, please forward your Curriculum Vitae (CV) to RecruitmentZM@Postbank.co.za
Please indicate in the subject line the position you are applying for. 
 
Closing date: 18 March 2022. 
 
Position number: 60066683
 
“By applying for employment at the South African Postbank SOC Limited, I hereby authorise the South African Postbank SOC Limited Human Resource Department to use, review and process (in compliance with the Protection of Personal Information Act 4 of 2013) any of my personal information provided to the bank in the course of my application for employment as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and I hereby grant consent to the South African Postbank SOC Limited to collect, process and distribute (where required and at the South African Postbank SOC Limited discretion) my personal information. I understand that whilst considering my employment application, the South African Postbank SOC Limited may process, distribute and verify my personal information with third parties. I hereby grant the South African Postbank SOC Limited consent to process (which includes but is not limited to: distribution and verification) my personal information as well as my special personal information with third parties. I understand that I have the right to withdraw the consent I have granted to the South African Postbank SOC Limited . I will advise South African Postbank SOC Limited in writing, should I choose to withdraw my consent “
 
If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time
 
 
 

 
 
 
INTERNAL/EXTERNAL
 
MANAGER L5/6: POSTBANK OPERATIONS - BLOEMFONTEIN
Reports to: HEAD OF OPERATIONS
 
Summation
Managing operations teams to deliver effective financial services to clients by ensuring best practise for successful banking operations. Monitor daily operations to ensure operational excellence and continuous business process improvements. Oversee banking activities to ensure due process, accuracy and accountability are followed for all customers.
 
Key Responsibilities
• Accountable for day to day Management of Postbank Operational divisions
• Deliver inputs towards the development and implementation of Operations Strategic Plans
• Develop and execute business plans
• Promote good governance and ensure compliance management
• Effective analysis of customer requirements and identify best practises for successful banking
• Ability to manage a large operational setup in terms of approved policies, procedures and applicable legislation
• Responsible for Human Resources Management
• Identify growth opportunities, develop competent individuals, direct actions towards the realisation of growth and monitor growth results
• Responsible for Management reporting
• Enforce sound processes and procedures to ensure service excellence
• Operations Procedure and changes thereof for relevant Postbank divisions
• Strategic and tactical operational planning to fit in with the overall Postbank Business Plan
• Ensure the implementation of those operational plans
• Ensure business continuity of sections in the long run
• Ability to support multiple projects and systems changes that affects Postbank resources and processes, to provide results of an acceptable performance level within an acceptable quality standard
• Financial cost centre management and reporting
• Ensure efficient management of function in accordance with the stipulations of the PFMA, fraud prevention and risk management principles, legislation, agreements, company policies, practices, procedures, regulations, etc.
 
Minimum Requirements
Qualifications:
 B Com in Banking/BBA, Banking or related NQF7 Qualification
 A relevant Postgraduate Qualification will be an added advantage
 
Experience:
 At least 5 years’ experience in the Banking or Financial Service Operational environment
 At least 5 years Financial Service Experience
 
Knowledge
 Knowledge of the operational Management Information Systems
 Working knowledge of Labour Relations and Human Resources issues
 Process enhancement and re-engineering
 Computer Literacy (MySAP accounting knowledge will be an added advantage)
 FICA, FAIS and other relevant Banking and Financial Services Legislation
 
Skills
• General and Project Management skills ; People Management skills; Above average Communications capabilities (Written and Verbal): Operational orientation; Ability to manage change; Creative and proactive; Good planning and organisational skills; Time management; Analytical; Problem solving skills; Conflict management; Process and procedure development and improvement; Innovation; Leadership; Ability to multitask
 
Attributes:
Customer focused; Ability to work in a team setting and excel; High level of Self-management; Ability to function efficiently under pressure; Open minded; Objective; Flexible; Service excellence focussed: Capacity to work in a Multi-Cultural environment; Results driven; Team player; Risk aversion; Innovative; Assertive; Honesty and integrity; Integrity; Consistency; Rational; Accurate and objective reporting.
 
 
CONTACTS
The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the banks employment equity plans, first preference will be given to candidates from designated groups. Correspondence will be limited to short listed candidates only.
 
If you wish to apply and meet the requirements, please forward your Curriculum Vitae (CV) to Leonie.viljoen@postbank.co.za.
Please indicate in the subject line the position you are applying for. 
 
Closing date: 18 March 2022
 
Position numbers: 60010236
 
Cost Centre: 450272
 
If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time.
 
“By applying for employment at the South African Postbank SOC Limited, I hereby authorise the South African Postbank SOC Limited Human Resource Department to use, review and process (in compliance with the Protection of Personal Information Act 4 of 2013) any of my personal information provided to the bank in the course of my application for employment as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and I hereby grant consent to the South African Postbank SOC Limited to collect, process and distribute (where required and at the South African Postbank SOC Limited discretion) my personal information. I understand that whilst considering my employment application, the South African Postbank SOC Limited may process, distribute and verify my personal information with third parties. I hereby grant the South African Postbank SOC Limited consent to process (which includes but is not limited to: distribution and verification) my personal information as well as my special personal information with third parties. I understand that I have the right to withdraw the consent I have granted to the South African Postbank SOC Limited. I will advise South African Postbank SOC Limited in writing, should I choose to withdraw my consent “


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INTERNAL / EXTERNAL
 
RECONCILIATION OFFICERS C2 X 4 POSITIONS
BLOEMFONTEIN OPERATION
Reports to: SUPERVISOR (C4): BANKING & BALANCING
 
Summation
Perform reconciliation duties in the Banking & Balancing section in an effort to balance Postbank client accounts (Bank, POS / SASWITCH, SAPO Branches, etc.)
 
Key Responsibilities
Perform various banking and balancing activities to resolve Bank Balancing, Branch Balancing and SASWITCH/POS balancing discrepancies, relating to SASSA business which would include:
 Prepare Gefu`s to balance clients’ accounts
 Transfer of items on SAP
 Prepare and capture Journals
 Addressing client queries
 Dealing with clearing and Correction log (process of deleting transactions)
 SASWITCH / ATM /POS /ACB exceptions
 ACB wrong posts/Recalls
 Assisting branches with queries
 Adjusting clients` accounts to reflect correct balances
 Visa adjustments
 Balancing clearing accounts by resolving open items
 Handling of telephone and fax / e-mail enquiries
 Addressing write-offs
 Report system issues
 Check upload of file and report outstanding files
 Logging/resolving queries (ATM/EFT/POS) on Dispute Management System
 Comparison between systems to verify/identify differences
 Prepare recons
 
MINIMUM REQUIREMENTS
 Grade 12 (NQF Level 4) with Mathematics and/or Accountancy (HG)
 Diploma (NQF 6) in Accountancy or Financial Management
 
EXPERIENCE
 Two/2 years SAP FI or Debtors or Flexcube (UBS) module experience
 Two/2 years Financial/banking experience including the clearing of items and reconciliations
 
SKILLS AND ATTRIBUTES
Excellent Accounting Skills; Analytical Skills; Persuasive Skills; Good verbal and written communication skills; Interpersonal Skills; Attention to detail / Accuracy; Computer Literate (Word and Excel).
 
 
CONTACTS
The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the banks employment equity plans, first preference will be given to candidates from designated groups. Correspondence will be limited to short listed candidates only.
 
If you wish to apply, please forward your Curriculum Vitae (CV) to Tshegofatso.Lebusho@postbank.co.za.
Please indicate in the subject line the position you are applying for. 
 
Closing date: 18 March 2022
 
Position numbers: 60062905, 60059885, 60062899, 60066593,
Cost Centre: 451080
 
If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time.
 
“By applying for employment at the South African Postbank SOC Limited, I hereby authorise the South African Postbank SOC Limited Human Resource Department to use, review and process (in compliance with the Protection of Personal Information Act 4 of 2013) any of my personal information provided to the bank in the course of my application for employment as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and I hereby grant consent to the South African Postbank SOC Limited to collect, process and distribute (where required and at the South African Postbank SOC Limited discretion) my personal information. I understand that whilst considering my employment application, the South African Postbank SOC Limited may process, distribute and verify my personal information with third parties. I hereby grant the South African Postbank SOC Limited consent to process (which includes but is not limited to: distribution and verification) my personal information as well as my special personal information with third parties. I understand that I have the right to withdraw the consent I have granted to the South African Postbank SOC Limited. I will advise South African Postbank SOC Limited in writing, should I choose to withdraw my consent “

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INTERNAL/EXTERNAL
 
QUALITY AND SLA MONITORING ADVISOR (C4) POSTBANK - BLOEMFONTEIN
Reports to: Manager Process Quality and SLA Monitoring
 
Summation
Focus and assist with quality improvement interventions for all sections in Postbank Operations. Identify causes of non-conformance and develop prevention measures.
 
Key Responsibilities
• Perform quality audits and projects to recommend and implement actions to maintain and improve performance indicators
• Design and implement quality improvement activities
• Identification of problem areas through trend analysis
• Perform quality checks and investigations into areas of non-conformance
• Analysis of critical information for presentation to management
• Initiate follow-up / preventive / corrective actions
• Make proposals and implement process improvement actions
• Training of quality and operational personnel in measurement and reporting procedures
• Co-ordination and communication of operational information to improve service delivery
• Do risk analysis by regular reviews on income protection operations
• Writes, revises and verifies quality standards and test procedures for program design and product evaluation to attain quality of software economically and efficiently
• Retrieving, reviewing and analysing of data
• Identifying barriers and root causes of quality issues and performance gaps
• Researches best practices to impact quality improvement initiatives and utilization standards
• Performing trend analyses and identifying quality improvement opportunities
• Identifying and recommending procedures and workflow improvements
• Recommends program improvements or corrections to programmers
• Monitors program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation
• Write documentation to describe program evaluation, testing and correction
 
Minimum Requirements
Qualifications:
• Grade 12 (Matric)
• Relevant NQF 6 Degree or Diploma in Quality and Operations Management
• ISO 9001:2000 qualification will be a strong recommendation
 
Experience:
• 4 – 5 Years’ experience in operations and quality management
• Knowledge of ISO 9000 requirements
• Banking systems
• Knowledge and understanding of:
• In-depth knowledge of the industry’s standards and regulations
• Development of SLA’s
• Performance systems
• Excellent knowledge of reporting procedures and record keeping
• Sound knowledge of software development, user acceptance testing and release deployment to production
 
Skills
Computer literacy; Leadership: Sound interpersonal skills; Communication skills (verbal and written); Unbiased / objective; Facilitation skills; Time management; Work independently; Planning skills; Analytical skills; Negotiation skills; Presentation skills; Decision making skills; Co-ordination skills; Problem solving skills
 
Attributes:
Work under pressure; Accountable; Critical Thinking; Responsible; Dedicated; Integrity & Honesty; Professional; Creativity Patience; Achievement driven (results driven); Action oriented; Attention to detail; Business orientation; Professionalism; Self-assured; Energetic; Deadline driven.
 
 
CONTACTS
The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the banks employment equity plans, first preference will be given to candidates from designated groups. Correspondence will be limited to short listed candidates only.
 
If you wish to apply and meet the requirements, please forward your Curriculum Vitae (CV) to Leonieviljoen@postbank.co.za.  
Please indicate in the subject line the position you are applying for. 
 
Closing date: 18 March 2022
 
Position numbers: 60010241
Cost Centre: 453121
 
If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time.
 
“By applying for employment at the South African Postbank SOC Limited, I hereby authorise the South African Postbank SOC Limited Human Resource Department to use, review and process (in compliance with the Protection of Personal Information Act 4 of 2013) any of my personal information provided to the bank in the course of my application for employment as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and I hereby grant consent to the South African Postbank SOC Limited to collect, process and distribute (where required and at the South African Postbank SOC Limited discretion) my personal information. I understand that whilst considering my employment application, the South African Postbank SOC Limited may process, distribute and verify my personal information with third parties. I hereby grant the South African Postbank SOC Limited consent to process (which includes but is not limited to: distribution and verification) my personal information as well as my special personal information with third parties. I understand that I have the right to withdraw the consent I have granted to the South African Postbank
 
SOC Limited. I will advise South African Postbank SOC Limited in writing, should I choose to withdraw my consent “