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SOUTH AFRICAN POST OFFICE (SAPO) - MANAGER: INTERNAL COMMUNICATIONS
SOUTH AFRICAN POST OFFICE (SAPO)
INTERNAL & EXTERNAL
Job Title: Manager: Internal Communications (L5/6)
(Position based in Head Office - Pretoria)
Reports to: Senior Manager: Communication, Media & Liaison
Summation
Supports the Senior Manager in leading the organisation’s internal communication strategy implementation, employee communication, organisational internal brand building, supports internal transformation and reputation improvement activities.
Key Responsibilities
• Accountable for the Postbank internal communication mediums, namely research and story gathering of Monthly issue of the e-Newsletter, Intranet content production and management, staff information sharing and notifications platforms (e.g. Sharepoint, Employee official WhatsApp group) and other related channels.
• Serve as a strategic communication consultant (Business Partner) to all Postbank’s BU’s, including participating in, and being an ex-officio member of, all BU’s management teams meetings and develop related (as well as implement) related BU internal communication plans.
• Together with HR, champion communication relating business performance as well as a culture based on Postbank’s values (be responsible to build channels, strategies and plans to ensure that ‘Postbank’s values are lived’ by all employees).
• Participate in marketing and communications projects as part of a cross-functional team with the marketing BU, and effectively meet all deadlines on assigned projects.
• Assist in the implementation of the strategic internal communication plans (including internal brand positioning, organisational transformation and strategy roll out) for Postbank and each of its BU’s, to ensure they are integrated with marketing plans and are aligned to Postbank’s strategy, as well as the monitoring and evaluation thereof.
Key Responsibilities
• Accountable for the Postbank internal communication mediums, namely research and story gathering of Monthly issue of the e-Newsletter, Intranet content production and management, staff information sharing and notifications platforms (e.g. Sharepoint, Employee official WhatsApp group) and other related channels.
• Serve as a strategic communication consultant (Business Partner) to all Postbank’s BU’s, including participating in, and being an ex-officio member of, all BU’s management teams meetings and develop related (as well as implement) related BU internal communication plans.
• Together with HR, champion communication relating business performance as well as a culture based on Postbank’s values (be responsible to build channels, strategies and plans to ensure that ‘Postbank’s values are lived’ by all employees).
• Participate in marketing and communications projects as part of a cross-functional team with the marketing BU, and effectively meet all deadlines on assigned projects.
• Assist in the implementation of the strategic internal communication plans (including internal brand positioning, organisational transformation and strategy roll out) for Postbank and each of its BU’s, to ensure they are integrated with marketing plans and are aligned to Postbank’s strategy, as well as the monitoring and evaluation thereof.
• Assist to implement internal communication monitoring and evaluation mechanisms (Communication Audit) and ensure that actions are taken with BU’s and that an action plan is presented by the Senior Manager: Communication, Media & Liaison on a monthly basis.
• Manage the implementation of Postbank’s and Business Unit communication plans across the business, including in Bloemfontein, any other regions, and all retail channels (e.g., branches).
• Together with marketing teams, own and champion internal communications products and mediums creative & design activities, internal events management in line with Postbank’s brand ID and effectively support all BU’s initiatives aligned to this output as an expert business partner.
• Responsible for aligning Postbank’s external communications activities (media, public and stakeholders relations developments and activities, etc.) inward into the organization to ensure that employees are ‘held by the hand’ and empowered to become authentic brand ambassadors that are knowledgeable about the organization’s developments and spontaneously represent the organization in all forums.
• Ensure the efficient management, control and compliance of function / resources in conjunction with the stipulations of the PFMA, fraud prevention and risk management principles, corporate governance, legislation, company policies, processes, regulations, Delegation of Authority, etc.
Minimum Requirements
• Minimum of a B Degree (NQF Level 7) in Communication and / or Marketing. Honours will be a distinct advantage
• Minimum of 5 years’ experience in a similar role in a large organisation
• Project Management knowledge and experience
• Experience in initiation, implementation, monitoring and evaluation of communication campaigns
• Experience and proven ability to brief, manage, interpret and act on research studies
• Experience and proven ability to develop, implement and measure communication plans for an organisation and for business units
• Proven experience and ability to successfully manage and/or work with Communication and / or Marketing agencies to produce results
• Must be up-to-date with developments in Communication field, especially employee communication trends
• Have sufficient understanding of Marketing to be able to integrate such with Communication
• Must be a team player able to work with cross-functional teams and service multiple principals as a strategic business partner/support
• Have experience working with, and briefing as well as implementing briefs from, Executives and seniors
• Valid Code B Driving Licence
Skills and Attributes
• Strong Project Management skills (project initiation, implementation, monitoring and evaluation skills), Effective writing and compelling internal communication copy, Computer proficiency in Microsoft Office, Ability to work with people, , Strong Communication skills (verbal, presentation, listening and report writing), Strong initiative, Strong interpersonal skills, Management skills (planning, organising, co-ordination and control), Leadership, Ensure wise deployment of company financial resources, Judgement and problem solving skills, Sound decision making, Negotiation / persuasive skills, Budgeting, Research and analysis
• “Can-do” attitude in dealing with challenges, Service excellence orientation, Proactive approach to dealing with business and communication challenges, Creative approach to problem solving, Attention to detail, Deadline driven, Influencing, Industrious, Motivated and positive minded, Ability to operate independently, Ability to perform under pressure, Focus on achieving objectives.
• Manage the implementation of Postbank’s and Business Unit communication plans across the business, including in Bloemfontein, any other regions, and all retail channels (e.g., branches).
• Together with marketing teams, own and champion internal communications products and mediums creative & design activities, internal events management in line with Postbank’s brand ID and effectively support all BU’s initiatives aligned to this output as an expert business partner.
• Responsible for aligning Postbank’s external communications activities (media, public and stakeholders relations developments and activities, etc.) inward into the organization to ensure that employees are ‘held by the hand’ and empowered to become authentic brand ambassadors that are knowledgeable about the organization’s developments and spontaneously represent the organization in all forums.
• Ensure the efficient management, control and compliance of function / resources in conjunction with the stipulations of the PFMA, fraud prevention and risk management principles, corporate governance, legislation, company policies, processes, regulations, Delegation of Authority, etc.
Minimum Requirements
• Minimum of a B Degree (NQF Level 7) in Communication and / or Marketing. Honours will be a distinct advantage
• Minimum of 5 years’ experience in a similar role in a large organisation
• Project Management knowledge and experience
• Experience in initiation, implementation, monitoring and evaluation of communication campaigns
• Experience and proven ability to brief, manage, interpret and act on research studies
• Experience and proven ability to develop, implement and measure communication plans for an organisation and for business units
• Proven experience and ability to successfully manage and/or work with Communication and / or Marketing agencies to produce results
• Must be up-to-date with developments in Communication field, especially employee communication trends
• Have sufficient understanding of Marketing to be able to integrate such with Communication
• Must be a team player able to work with cross-functional teams and service multiple principals as a strategic business partner/support
• Have experience working with, and briefing as well as implementing briefs from, Executives and seniors
• Valid Code B Driving Licence
Skills and Attributes
• Strong Project Management skills (project initiation, implementation, monitoring and evaluation skills), Effective writing and compelling internal communication copy, Computer proficiency in Microsoft Office, Ability to work with people, , Strong Communication skills (verbal, presentation, listening and report writing), Strong initiative, Strong interpersonal skills, Management skills (planning, organising, co-ordination and control), Leadership, Ensure wise deployment of company financial resources, Judgement and problem solving skills, Sound decision making, Negotiation / persuasive skills, Budgeting, Research and analysis
• “Can-do” attitude in dealing with challenges, Service excellence orientation, Proactive approach to dealing with business and communication challenges, Creative approach to problem solving, Attention to detail, Deadline driven, Influencing, Industrious, Motivated and positive minded, Ability to operate independently, Ability to perform under pressure, Focus on achieving objectives.
CONTACTS
The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the banks employment equity plans, first preference will be given to candidates from designated groups. Correspondence will be limited to short listed candidates only.
If you wish to apply, please forward your Curriculum Vitae (CV) to RecruitmentZM@Postbank.co.za
Please indicate in the subject line the position you are applying for.
Closing date: 28 October 2021
Position number: 60067216
Note, only applications received on this platform will be considered. “POPIA sections provides that everyone has the right to privacy and it includes a right to protection against the unlawful collection, retention, dissemination and use of personal information. By applying for employment you consent to the processing of your personal information with Postbank. Your personal information and any attached text or documentation are retained by Postbank for a period in accordance with relevant data legislation.”
If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time.