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SOUTH AFRICAN POST OFFICE (SAPO)
 
RE-ADVERTISMENT INTERNAL & EXTERNAL
 
Job Title - Manager: Credit Analytics (L5/6) - 1 POSITION
(Position based in Pretoria, NPC)
Reports to - Senior Manager: Lending
 
Summation
Responsible for development, implementation and management of the Lending Department Analytics and Reporting capacity – policy, process, people and systems. Responsible for the overall direction and administration of programs, products and services provided by the Lending Analytics Unit.

 
Key Responsibilities
• Responsible to develop, implement and maintain the Lending Analytics business plan, operational models and systems for high quality analytical models to understand key trends, patterns and behaviours with the Postbank customer base
• Responsible to develop appropriate customer segment perspectives, e.g. Marketing, Sales and Credit, for business performance measures for Lending as a whole. Develop and implement trigger models to drive customer engagement across the value and volume business, supporting the customer journey and key customer moments
• Provide significant oversight and leadership directed towards Lending analytics reporting on portfolio performance, risk analysis and strategic business development to secure maximum operations and reporting quality, generating appropriate business growth insights
• Develop analytical capacity to use cluster analysis and other segmentation techniques to develop, maintain, monitor and improve the customer focussed segmentation models that are utilised in Lending Department for the purpose of understanding customers, delivering appropriate value propositions and the delivery of maximum value for the customers
• Manage stakeholder relations across the Banking environment through communication and promotional strategies aimed at establishing collaborative partnerships and synergies with stakeholders to develop tools and mechanisms to define benchmarks, inform approaches and address common needs
• Ensure that all Audit/ Board Committee/ Regulatory bodies’ Reporting and Analytics findings are resolved speedily to ensure effective governance and sound management of the Lending Business
• To manage the Analytics Reporting staff, including their performance objectives/ targets, identifying training needs and motivating for relevant training, and providing mentorship where appropriate
• Ensure the efficient management, control, compliance and reporting of the function / resources in accordance with the stipulations of the Postbank Board, Board Sub-Committees, National Credit Regulator, company specific policies and regulations, national legislation, and Operational and Credit risk management principles, etc.
 
Minimum Requirements
• Degree in Statistics, Mathematics, Informatics, Engineering or Actuarial Science (NQF7). A postgraduate qualification (NQF8) will be an advantage.
• At least 5 - 8 years Advanced Analytics/Statistician technical experience, with both hands-on and lead experience in providing advanced analytics solutions (within the financial/ services/ retail sector but preferably with low to middle-income market experience)
 
 
Knowledge and understanding of:
FAIS Act, POPI Act, A thorough working knowledge in delivery technologies and data access, Familiarity with metadata, Data organization, data quality assessment and data profiling, Strategies, procedures, related legal issues and industry best practice, Working knowledge of the legal actions associated to this environment; Proficiency in latest Advanced Analytics Software Applications, Some programming experience, preferably SQL Above-average knowledge of SAS Analytics Pro and SAS Enterprise Mine, Good knowledge of advanced analytics and proven ability to work with statistical programming tools.
 
Skills and Attributes
• People management skills, Stakeholder management and Relationship building, Conflict resolution and/or mediation skills, Influencing and negotiation skills, Ability to analyse complex problem situations and design effective remedial solutions, Advanced verbal and written communication, presentation, Conceptualisation and integration skills, Decision making skills, Change management, Analytical Thinking and Research skills, Planning, coordination & implementation skills, Interpretation and meaningful presentation of information, Writing reports and policies, Ability to prioritize and organize multiple tasks and deadlines, Accurate numerical computations, analytical and overall quantitative skills, Statistical tools (e.g. SAS, SPSS, R, SAP Predictive Analytics Modeller)
• Strategic Thinking, Customer and Client Orientation, Passion, enthusiasm and ability to motivate others, High level of Integrity, Strong sense of Ethics and fairness, Learning Agility, Initiative, Creativity and Innovation, Critical Thinking, Cross Cultural Awareness and sensitivity, Resilience, High level of Emotional Intelligence.
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Contacts
The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the banks employment equity plans, first preference will be given to candidates from designated groups. Correspondence will be limited to short listed candidates only.
 
If you wish to apply, please forward your Curriculum Vitae (CV) to recruitment@postbank.co.za. 
Please indicate in the subject line the position you are applying for. 
 
Closing date: 12 June 2020
 
Position number: 60064775
 
Cost Centre: 50800
 
If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time.