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SOUTH AFRICAN NATIONAL PARKS (SANPARKS)
 
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SALES CONSULTANTS (2 POSITIONS)
Location Groenkloof National Park (Head Office)
 
Requirements
  • Be in possession of a relevant Tourism and Marketing or post-matric qualification.
  • 1 to 3 years of experience in a Call Centre Environment.
  • Knowledge of customer service, telephone etiquette, and understanding of the Tourism and Conservation industry is essential.
  • Computer Literacy.
  • Communication skills and writing skills.
 
Responsibilities
  • Sell SANParks products to current and potential customers.
  • Corresponding with customers telephonically and via email.
  • Process requests and make reservations in accordance with SANParks policies and procedures.
  • Initiate payment and ensure that relevant documentation is sent to the customer/client.
  • Provide additional information and initiate cross-selling and up-selling of products.
  • Provide consistent and efficient service by upholding good public relations principles to inspire customer loyalty.
 
Salary R151,140. 33 – R195,933.43
 
How To Apply
Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:
Human Resources Division
 
Documents Required
Interested candidates who meet the above criteria should forward their applications, consisting of a cover letter, detailed Curriculum Vitae, certified copies of qualification(s), and Identity Document (certified within the past 3 months).
Applicants who are in possession of foreign qualifications are required to submit evaluated results by the South African Qualification Authority.
 
Closing Date 10 October 2024
 
 
 
 
 



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MANAGER: EMPLOYEE WELLNESS PARKS
The Organisation requires the services of a Manager: Employee Wellness, Parks in the Human Capital Management department. This position will report to the Corporate Manager: Employee Wellness and will be based at Groenkloof National Park, Pretoria.
This position will manage the implementation of employee wellness programs across multiple National Parks with the following regions: Cape Region, Northern Region, Garden Route Region, Frontier and the Arid Region.
Location Groenkloof National Park (Head Office)
 
Requirements
  • Be in possession of an Honours Degree at NQF level 8 in Health or Social Science/Behavioural Science.
  • Be registered with a Statutory Council to render therapeutic services.
  • Must have 5 years of working experience in the relevant field.
  • Thorough understanding of the SANParks Employee Wellness Strategy.
  • Have a driver’s license.
  • An understanding of the relevant legislation.
  • Understanding of business improvement initiatives adopted by the organisation.
  • Understanding of relevant legislation.
  • Knowledge of project management.
  • Knowledge of financial management principles.
  • Sound knowledge of the application of information systems.
  • Governance and risk management principles.
  • Knowledge of Occupational Health and Safety.
  • An understanding of stakeholder management.
  • Knowledge of communication (verbal and written).
  • Negotiation skills.
  • Interpersonal skills.
  • Presentation and facilitation skills.
  • Change management skills.
  • Financial management & reporting skills..
  • Planning and organising skills.
  • Leadership skills.
  • Problem-solving skills.
  • Strategic planning.
  • Stakeholder management skills.
  • Project management skills.
 
Responsibilities
  • Align wellness plan with organisational goals.
  • Conduct surveys, focus groups, and or individual interviews to gather comprehensive insights into the wellness needs of employees within the region.
  • Develop a holistic wellness program that integrates diverse elements like physical, social, and mental health, nutrition, stress management, emotional well-being, and work-life balance.
  • Managing budgets effectively and exploring cost-effective ways to implement wellness initiatives without compromising quality.
  • Regularly assess programme effectiveness by using data-driven insights to make informed adjustments.
  • Find creative ways to incentivise participation for consistent engagement.
  • Regularly communicate wellness program updates, success stories, and upcoming events using various channels like information broadcasts, emails, newsletters, and intranet.
  • Implement the ECD, recreation, hostels, and wellness unit program plan.
  • In-depth understanding of various lifestyle choices, stressors, and their impact on overall well-being to promote healthy choices.
  • Promote Mental Health Awareness and recognize signs of mental health issues, address, provide support, and promote a stigma-free environment.
  • Conduct research into substance abuse prevention and intervention strategies. As well as understand the complexities of addiction and its effects on employees.
  • Explore advanced EAP strategies. Consider tailoring services based on employee demographics, industry-specific challenges, and cultural nuances.
  • Manage clinical cases and understand risk identification, timely interventions, and ethical considerations.
  • Build a robust network of therapeutic counsellors and specialists to ensure appropriate referrals based on individual needs. 
  • Monitor and evaluate the impact of the initiatives, ROI which includes employee satisfaction, productivity gains, and reduced absenteeism.
  • Collect detailed health and wellness data, including individual health risk assessments and participation rates.
  • Analyse patterns and trends. Consider statistical methods, predictive modeling, and benchmarking against industry standards.
  • Fine-tune programs based on data insights. Proactively address emerging wellness needs.
  • Create a concise insightful report that highlights key findings, actionable recommendations, and ROI metrics.
  • Collaborating across departments, engage HR, occupational health, labour relations, and other relevant teams to understand their perspectives and integrate wellness seamlessly.
  • Collaborate with external wellness service providers, navigate contractual complexities, negotiate terms, and ensure alignment with organizational goals.
  • Advocate for employee wellness at senior management levels to balance organizational priorities with employee wellness needs.
  • Collaborate with experts in nutrition, mental health, stress management, etc. to create a comprehensive wellness program.
  • Encourage leaders and managers to actively participate in wellness initiatives as their engagement sets a positive example and motivates employees.
  • Manage Volunteers (Champions and Embrace) regional wellness activities.
  • Understand the legal complexities of privacy laws, consent requirements, data protection, and impartiality regulations.
  • Balance employee wellness with legal boundaries, especially in scenarios were confidentiality conflicts with risk management.
  • Knowledge of Ill-health and Incapacity legislation to ensure wellness programs accommodate employees’ diverse needs.
  • Comply with ECD, recreation, hostels, and wellness unit statutory requirements.
  • Managing diverse teams, resources, and processes.
  • Coordinate and supervision activities of multiple facilities (creche, recreation, hostels, wellness unit).
  • Management and support of employees during crisis such as sudden death/accident.
  • Support and strengthen employee resilience, adaptability, and coping mechanisms during crisis such as pandemics, disasters, poaching upheavals, etc.
  • Empower team members by delegating tasks appropriately.
  • Performance management through regular assessment of the team’s performance.
  • Build and nurture relationships with subordinates.
 
Salary R641 921.99 – R1 052 446.50
 
How To Apply
Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:
ofentse mothupi
HCM  
Documents Required
Interested persons who meet the above-stated qualifications should forward their applications which should consist of a cover letter, detailed Curriculum Vitae, certified copies of qualification(s), and Identity Document (certified within the past 3 months) to the following address:
Human Resources Division
SA National Parks
PO Box 787
PRETORIA
0001
Fax: 086 295 4078
E-mail: ofentse.mothupi@sanparks.org
 
Closing Date 10 October 2024







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FINANCE INTERNSHIP PROGRAMME
Applications are hereby invited from graduates who completed their Bachelor’s degree/ National Diploma (NQF6/NQF7) at Public Higher Education Institution (HEI) in South Africa and wish to be placed SANParks for a period of one (1) year with a monthly stipend of R6,030.00. SANParks is under no obligation to employ the Intern upon completion of the programme
Location Groenkloof National Park (Head Office)
 
Requirements
  • Be an unemployed graduate age 18 – 35
  • Must be a South African Citizen
  • Have completed a Bachelor Degree/National Diploma (NQF 6/ NQF 7) under the above mentioned discipline/ fields of study from a South African Public Higher Education Institution (HEI)
  • Must not have previously been employed nor participated in an internship/ placement programme
  • Applicant who already I apply must not send their applications again.
 
Salary R6 030.70
 
How To Apply
Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:
 
Documents Required
  • Applications must be submitted via email to Maseroke.Malapane@sanparks.org
  • Applicants must attach a recent copy of their CV, certified copies of: Matric/Grade 12 certificate, Academic qualifications with academic transcripts (academic record) and ID.
  • Candidates wishing to apply for the Internship outside their area of residence must be willing to find their own accommodation and transportation considering that they will be earning a stipend.
  • Failure to submit the requested documents/ information will result in your application not being considered.
  • Applicants will be expected to be available for assessment and selection interviews at a time, date and place as determined by SANParks.
  • It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
  • All appointments for internships are subject to verification and pre-screening process
  • SANParks reserves the right not to make an appointment.
  • Manual applications will not be accepted.
  • Correspondence will be entered into with shortlisted candidates only.
 
Closing Date 06 October 2024