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SOUTH AFRICAN FORESTRY COMPANY (SAFCOL)
 
INSURANCE OFFICER
Due date of Application: 2022-10-25
Reporting Line: General Manager: RRIEC
Term: Permanent
Location: Nelspruit Office
 
Contact
Interested qualified individuals can e-mail a concise CV with relevant copies of qualifications in confidence to: Ms. Sandra van der Walt, Human Capital Practitioner, sandrarecruitment@safcol.co.za, contact number 082 079 1092
 
Role Mandate
Manage and continually improve the Group’s overall Risk Financing Programme in accordance with the approved Risk Appetite Framework and Risk Financing Strategy (including Insurance, Contingency Policies and Balance Sheet Provisions), manage the various service providers in the process, coordinate and administer all matters related to the processing of all insurance claims, , manage all stakeholder relationships in the process and compile statutory and governance reporting to the Executive Committee, Board and Shareholder.
 
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Key Accountabilities
  • Manage and maintain SAFCOL’s risk financing programme (including but not limited to traditional short-term insurance, cell captive, mutual risk funding), to optimise the overall cost-of-risk to SAFCOL and to improve SAFCOL’s risk profile.
  • Review and recommend changes to SAFCOL’s annual Risk Financing (including Insurance Strategy) by:
  • aligning risk financing arrangements with any changes in the Group’s approved Risk Appetite Framework;
  • benchmarking optimal risk financing and tax options available to forestry sector companies and SAFCOL as a public sector company; and
  • assess SAFCOL’s insurance arrangements at least annually to identify gaps/overlaps to inform renewal decisions, including, but not limited to, the following:
  • sites and facilities declared to underwriters/insurers
  • risk control measures in place
  • implementation of policies and procedures related to SAFCOL’s insurance programme
  • appropriateness of phased implementation of alternative risk-financing structures
  • monitor and review for continuous improvement
  • facilitate the implementation of SAFCOL’s Risk Financing Strategy (including alternative risk financing and Insurance Strategy) by:
  • managing conventional insurance covers, i.e., asset all risk, business interruption, commercial crime, contractors all risk, credit insurance, cyber security, directors’ and officers’ liability, employment practice liability, general public liability, international business travel, machinery breakdown, motor fleet, plant all risk, SASRIA, staff motor allowance and stated benefits;
  • managing contingency policy/ies, i.e., public liability (spread of fire), machinery breakdown and consequential loss, motor own damage, plant all risks and difference in conditions and limits; and
  • managing balance sheet provision for standing timber, timber in field, timber stacked at roadside, timber at depots and Lakenvlei Lodge.
  • Proactively manage the annual insurance renewal process, including:
  • facilitating the collection of, clarifying information, and ensuring the accuracy of underwriting information, declarations and proposal forms provided to insurers from various business areas;
  • provision of broking mandate in accordance with approved Risk Financing Strategy and Risk Appetite Framework;
  • presenting SAFCOL’s insurance requirements to the insurance market/underwriters in conjunction with the broker;
  • negotiating optimal rates with the broker;
  • reviewing quotations on renewal terms recommended by the broker and recommending approval in terms of the Delegation of Authority to the Executive;
  • reviewing confirmation and cover certainty prior to expiry of existing covers in line with approved quotations; and
  • reconciling final invoices with approved quotations and covers placed before recommending for payment.
  • Manage disclosures to insurers by SAFCOL on an ongoing basis (facilitate various Executives’ inputs).
  • Monitor the financial soundness of insurers who provide cover to SAFCOL for immediate risk mitigation in line with the Delegation of Authority.
  • Manage the procurement of advisory and broking service providers as the end-user representative in accordance with the Supply Chain Management Policy and public sector procurement regulations.
  • Review, update, communicate and train SAFCOL Colleagues timeously on the policy wording, covers and exclusions of policies, guidelines, internal claims processes, procedures, templates and their respective roles and responsibilities in alignment with changes to the risk financing strategy and arrangements.
  • Act as mediator between brokers and business units by proactively managing enquiries and outcomes.
  • Arrange, implement, and communicate amendments to SAFCOL’s risk financing (including short-term insurance) arrangements.
  • Process documents and liaise with brokers to successfully place covers for employees participating in SAFCOL’s Private Motor Insurance Scheme.
  • Represent SAFCOL as a witness at disciplinary hearings relating to short-term insurance accident claims.
  • Arrange car hire for employees on the short-term insurance scheme.
  • Arrange international travel insurance for SAFCOL representatives.
  • Arrange border post letters for SAFCOL employees/drivers travelling to neighboring countries, i.e., Swaziland, Namibia, Lesotho, Zimbabwe, Maputo, etc.
  • Ensure employees’ Private Motor Insurance premiums are correctly calculated prior to submission to payroll.
  • Maintain a good and professional working relationship with SAFCOL employees/clients/service providers on insurance matters.
  • Act as first point of contact for all insurance claims enquiries between the Group’s risk financing service providers (e.g., assessors, advisors, brokers, and underwriters) and SAFCOL.
  • Appropriately manage all claims administration activities (e.g., correct completion of claim forms and related documents) efficiently and effectively in SAFCOL’s best interest and in accordance with the relevant business areas and claims service providers’ procedures and requirements.
  • Ensure that all statutory documents relating to personal injury claims, arising from employer’s liability claims are completed and submitted to the authorities.
  • Ensure that all required documents related to stolen or lost property (police report, eye-witness statements, etc.) and/or equipment forms are correctly completed and submitted.
  • Liaise with employees/clients in terms of claims that have been accepted and how they will be allocated in terms of SAFCOL’s risk financing arrangements.
  • Ensure settlement/payment of valid claims to employees/clients (e.g., panel beaters).
  • Ensure employees/clients files are kept updated with all relevant claim’s documentation.
  • Escalate settlements/payments that have not been paid within the turn-around period to Line Manager and/or Legal Advisor as may be required
  • Monitor claims progress and liaise regularly with the Insurance Broker and other related service providers until first- and third-party claims are finalised.
  • Record and update all claims (e.g., vehicle, non-vehicle, stolen property, death, fire, and liability claims) as well as settlements on MS Excel (claims register), analyse trends and recommend risk-based changes to risk financing arrangements based on such trends.
  • Appoint insurance loss adjustor and private investigators, as may be required, and liaise appropriately with them on lost property, written off vehicles, etc.
  • Ensure lost property is controlled in accordance to company policy and Public Finance Management Act (relating to management and protection of State assets).
  • Manage recovery, salvage, and disposal processes for all assets, including submission to broker and follow up to completion.
Compile (based on quarterly and annual risk financing trends) quarterly progress and performance reports to the Executive and Board Committees as well as the Shareholder, including but not limited to:
  • claims processed
  • claims settled
  • claims outstanding
  • insurance renewals
  • special or high value claims
  • Report high value or special damages claims that may have a high or risk impact on the Company for appropriate decision-making in line with the Delegation of Authority and the requirement to protect State assets in the Public Finance Management Act.
  • Ensure statutory reports and disclosures in terms of the Insurance Act is processed and submitted timeously.
  • Provide projected consequences to counter the increase in claims within the Company.
 
 

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Minimum Requirements
  • Certificate or Diploma in Short-term Insurance, Risk Financing or similar NQF6 qualification
  • Com degree or similar NQF 7 qualification – will be an added advantage
  • 3-5 years’ experience in alternative risk financing, insurance programmes & claims administration
  • Robust understanding of principles of alternative risk financing structures, insurance management liabilities, property and all types of insurance claims that may be associated with the forestry industry.
  • Valid driver’s licence
 
Leadership Competencies · Strategic Thinking · Driving Change · Operational Delivery ·  Commercial Insight ·  Self-Awareness           
 
Behavioural Competencies ·  Planning & Organising ·  Attention to Detail ·  Integrity ·  Communication ·  Responsive ·  Accuracy ·  Problem Solving            
 
Technical Competencies ·  Administration ·  Alternative Risk Financing & Insurance ·  Report Writing ·  Stakeholder Management ·  Governance, Reporting & Compliance ·  Public Liability Litigation  
 
 
SAFCOL Group is an equal opportunity company with the focus on gender equality and people with disabilities. Employment Equity will be taken into consideration in terms of all appointments within SAFCOL
 
By submitting your CV to SAFCOL, you hereby give permission to circulate your information to the interview panel members for this vacancy only. Your information will not be used for any other position/purpose and will be disregarded after an offer has been made.