SOUTH AFRICAN CIVIL AVIATION AUTHORITY (SACAA) VACANCIES

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ORGANIZATIONAL DEVELOPMENT SPECIALIST (CENTURION)
Reference Number SA-415
 
Description
Overall, Purpose of the Job
The purpose of this role is to develop and maintain the organisational design infrastructure that supports and enables integrated talent management processes. The incumbent is responsible for designing, implementing, and continuously improving organisational development, capability development, and change management tools, processes, and systems to enhance organisational effectiveness and ensure alignment with strategic objectives.
 
 Organisational Design

• Identify opportunities for continuous improvement of organisational design systems and processes.
• Conduct regular audits of the organisational structure and recommends changes to make the organisation more efficient.
• Develop and maintain job architecture including levels of authority and job families.
• Facilitate focus group sessions for input into job families.
• Facilitate the development of the job family competency framework and content.
• Compile new role profiles as required & training HRBPs on role profiling.
• Check the consistency of job profiles with internal policies and procedures.
• Lease on the evaluations of job positions and provide org design expertise input on assigning the correct optimum salary.
• Design and maintain the rules for the organisational structure creation (including a span of control in different functional areas).
• Conduct organisation design operating model reviews in accordance with policies and procedures.

Change Management           

• Consult with the business on changes in the organisation.
• Formulate processes and plans to guide the organisation through change.
• Work with the relevant departments to support and embed change.
• Evaluate the impact of organisational change and provide relevant reporting.

Integrated Talent Management Processes          

• Develop strategic talent management initiatives in accordance with the commitments of the Human Resources Management Strategy.
• Conduct market benchmarking on talent trends and best practices to develop and/or enhance the talent management model/framework to support the organisation’s talent strategy.
• Guide management on succession planning.
• Develop and implement talent frameworks and tools including leadership development in line with the SACAA career path progression for all levels.
• Facilitate implementation of a career mobility programme in the organisation.
• Design best practice talent management programmes that enhance the organisation’s employee value proposition (EVP).
• Ensure effective and efficient implementation of all talent EXCO deliverables from end-to-end of talent management.
• Annual review and benchmarking of talent management policies, frameworks, and procedures.
• Facilitate the enhancement of the organisation’s performance management and development processes (individual and team-based performance processes) to ensure that they remain relevant and support the organisation to achieve its strategic goals.
• Champion strategic initiatives aimed at driving high-performing teams.
• Initiate and/or refine performance management programmes and processes to add value to the business

Organisational Culture

• Develop and implement culture and value alignment processes to improve cultural collaboration and support of the SACAA mandate, strategy, and goals.
• Provide or develop diagnostic tools, e.g., employee surveys, performance reviews, and HR metrics in the establishment of a prudent organisational development enabler.
• Use behavioural science to design and deliver change, and workforce transitioning, focusing on culture, values, capability, behaviours, relationships, and ways of working. to transformation/culture plans.
• Leverage organisational diagnostic tools such as culture surveys, employee engagement surveys, etc., and develop a comprehensive plan to facilitate behavioural and other changes to achieve corporate and individual objectives.
• Skills and Capability Development
• Facilitate competency assessments and support the development of competency frameworks.
• Implement programmes to address identified skills gaps and support career development.
• Develop and maintain learning pathways for technical, leadership, and functional roles.

 
Requirements
Minimum Requirements
Bachelor’s degree in Human Resources/ Industrial Psychology/ Organisational Development
Ideal Qualification
Postgraduate Diploma in Organisational Development / Change Management or equivalent NQF Level 8 qualification.
Experience
5 Years in Organisational Development including Talent Management, Change Management, Leadership framework, Performance & Development Management systems
Organisational design, job analysis, job evaluation, and grading experience would be an added advantage.
 
Closing Date: 05 January 2026
 
All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.
 
Work Level Mid-Level
Job Type Permanent
Salary Market Related
EE Position Yes
Location Centurion
 
PLEASE APPLY HERE
 
 
 
 
 
 
 

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INVESTIGATOR: ACCIDENTS AND INCIDENTS (MIDRAND)
Reference Number SA-236
 
Description
Overall Purpose of the Job

•  To investigate aircraft accidents and incidents independently with the objective to prevent their re-occurrence by proposing safety recommendations and prevention programmes.

Investigation Management 

• Accurately collect, document, record and secure all evidence in accordance with AIID MOP policies and procedures.
• Applies relevant legislation, regulations, procedures, and other requirements that guides investigation processes and their application in accident and incident investigation.
• Conducts appropriate due diligence on accident and incident investigations.
• Ensure timely dispatch to the accident/incident site to avoid loss of critical evidence and witness from engaging with each other.
• To collect supporting evidence/data, analyse the evidence/data, develop findings from the analysis, determine cause of the accident or incident and develop safety recommendation with the aim to prevent the same/similar causes.

Data Analysis and Reporting

• Review and analyse all evidence using appropriate analytical tools (event checklist and report writing template) and processes as per AIID MOP and ISO procedures.
• Conducts an in-depth analysis of problems presented during investigation processes.
• Ensure drafting and release of a quality and technically sound:
• Accident/incident notification
• Preliminary accident/incident report
• Draft and Final accident/incident report
• Ensure that all reports are captured on ECCAIRS.
• Ensure the submission of ADREP reports to ICAO for all accident involving aircraft above the MTOW of 2250kg and incidents above 5700kg as prescribed in the AIID MOP.
• Ensure that safety data recording is properly analysed and researched.

Relationship Management 

• Effectively communicate and collaborate with internal and external stakeholders throughout the investigation process.
• Continuously provide updates on investigation progress as per the agreed timelines.

 
Requirements 

• Qualification

Minimum

• Grade 12 and Aircraft Maintenance Engineer License; or Private Pilot Licence; or NQF Level 6 Engineering qualification.

Ideal

• CPL or ATPL or AMEL with licence on aircraft above 5700kg.

Experience

• 5 Years - Aircraft Maintenance Engineer OR,
• 500 - 1000 hours – Pilot OR,
• 5 Years - Aviation Engineer OR,
• 3 Years - SACAA Inspectorate

 
Closing Date: 05 January 2025
 
All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.
 
Work Level Skilled
Job Type Permanent
Salary Market Related
EE Position Yes
Location Midrand
 
PLEASE APPLY HERE
 
 
 
 
 
 
 

​CONTACT CENTRE TRAINEE (CENTURION)
Reference Number SA-414
 
Description
Overall, Purpose of the Job
To provide an end-to-end customer service to the SACAA clients through various communication channels such as phone, email and chat. 
To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service.
Customer Service

• Handle incoming customer calls, emails, and online inquiries with professionalism and courtesy.
• Assist customers with enquiries regarding products and services, and account information.
• Accurately record and update customer details in the CRM system.
• Escalate complex issues to senior team members or appropriate departments.
• Work closely with other team members to meet service level targets and KPIs.
• Maintain up-to-date knowledge of company products, services, and policies.
• Ensure customer satisfaction through proactive problem solving and effective communication.
• Participate in ongoing training and development to enhance skills and knowledge.
• Provide feedback to improve customer service processes and systems.
• Professionally respond to requests from both external and internal customers.
• Evaluate customer satisfaction through approved tools and systems.
• Project and maintain a satisfactory image when dealing with clients.
• Ensure that all customer queries and complaints are addressed as per agreed SLA's and that they are logged on the approved CRM system.
• Send customer survey after every Interaction.

Administration

• Collate information for reporting.  
• Package documentation required for meeting and other departmental engagements. 
• Circulate required information and documentation throughout the department and keep accurate record thereof.
• Receive and relay documentation and information to applicable recipients in the department.
• Develop and maintain a proper filing system to ensure accurate retrieval of information as and when required.
• Screen, classify and record documents for easy access and tracking.
• Coordinate functions and meetings for the department.
• Ensure all documents are properly files.
• Any ad hoc duties as required from time-to-time
• Track all customer enquiries in the approved systems until queries are resolved.
• Ensure that all customer queries are addressed as per agreed Service Level Agreement (SLA).
• Liaison with clients to identify any information and service requirements - provide first line information.
• Professionally respond to requests from both external and internal customers.
• Keep accurate records of discussions or correspondence with customers
• Communicate and coordinate with internal departments
• Analyse statistics or other data as required by management

Quality Control

• Adhere to the approved quality assurance measurements.
• Adhere to the approved SLA's. 

 
Requirements
Minimum Requirements 

• National Diploma in Marketing, Communications, Consumer Studies, Business Administration, Management Studies or Relevant NQF Level 6 qualification.

Ideal Qualification:

• Bachelor's degree in Marketing, Communications, Consumer Studies, Business Administration, Management Studies or relevant NQF Level 7 qualification.

Experience:

• 1 year experience in Call Centre or Client Services

 
Closing Date: 30 December 2025
 
All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.
 
Work Level Junior
Job Type Contract
Salary Market Related
Duration 1 - 2 Years
EE Position Yes
Location Centurion
 
PLEASE APPLY HERE

​PROJECT MANAGEMENT SPECIALIST (CENTURION)
Reference Number
SA-410
 
Description
Overall Purpose of the Job 

• To manage the SACAA Project Management Office, develop and implement Project/Programme Management methodologies, strategies and deliverables to manage multiple simultaneous projects/programmes throughout their lifecycle. 

Project / Programme Management

• Implement and maintain the project management methodology
• Facilitate / draft / define project requirements in consultation with and for approval of the client
• Contribute to project / program business cases ensuring they are designed to reduce cost, lower TCO and ensure functional fit.
• Facilitate development and approval of project plans considering interdependencies and requirements across affected functional areas
• Determine and Implement project schedules, milestones, deliverables and tasks, ensuring that projects are outcomes / results focussed.
• Manage the delegation and availability of adequate and capable resources to deliver industry best practice projects. 
• Attend and chair regular program / project meetings / working group meetings as required, implementing specific aspects of the project plan delivery and track progress.
• Manage implementation of project plans to track and achieve desired scope within time, cost, quality and safety constraints.
• Perform regular (monthly, quarterly, annual) reporting on project statuses to Executive Corporate Service.

Governance & Compliance

• Facilitate and ensure implementation of projects in adherence to approved project management, quality, safety, environmental and risk management policies and procedures.
• Manage, monitor and mitigate project risks through the SACAA Enterprise Risk Management methodology
• Ensure project adherence to statutory requirements and practice good corporate governance

Financial Management

• Develop detailed project budget and forecast cash flows / milestones from approved budget
• Monitor, review and approve project costs and variations thereto
• Develop risk profiles around costing and mitigation strategies to manage slippage

Performance Monitoring & Reporting

• Prepare and implement regular reporting mechanisms that are linked to on time, on budget delivery and address any slippage issues
• Conduct on-going KPI tracking, analysis, relevance and review
• Implement PM framework for direct reports and contribute to performance reviews for specialist resources
• Contribute to establishing the weightings of KPI's to reflect strategic focus/intent and suggest changes over the lifecycle to steer the project accordingly
• Provide advice to the Executive Team in relation to risks and interdependencies in relation to projects.

Change Management & Communication Management

• Facilitate and implement project specific communication strategy/plan
• Liaise with communication department to ensure overall consistency of approach and identify key requirements for inclusion in project communication plan
• Manage and respond to information requests from the client in relation to the project
• Contribute to the development of a project specific change management plan
• Create and approves business papers for meetings overseeing project delivery

Contract Management

• Contributes to tender assessment and participating on tender evaluation committee if required.
• Assist in the preparation of tender and contract documents
• Contribute to procurement requirements through consultation with the procurement directorate.
• Facilitate review and approval of Contractor SLA’s to meet all contract requirements and manage resolution of contractual disputes
• Review and recommend actions for and approve proposed variations to contracts.
• Ensure SACAA meets all project related contractual obligations

Stakeholder Management

• Management of key project stakeholders (internal & external), interdependencies, risks, variations and issues for successful project delivery providing high level advice and assistance where required.
• Proactively ensure that client concerns are resolved, and expectations met by fostering strong working relationships.
• Liaises with internal departments to ensure the integration of all key elements of projects
• Shares lessons learnt and best practice with project stakeholders as part of a peer review group.
• Creates a respectful partnering approach to relationship management

Talent Management

• Provide clarity of work expectations for staff around all projects and project element linkages to programs
• Provide clear communication and encourage information sharing across project teams to work to consolidated goals of overall program delivery
• Coach and mentor staff in relation to working as part of a team
• Manage staff, contractors and consultants within the project to ensure timely, effective and efficient performance of activities
• Negotiate development plans for direct reports by identifying capability gaps and developing strategies to close the gaps.

 
Requirements
Minimum Qualifications:

• National Diploma in Project or Programme Management or other relevant NQF level 6 qualification

Ideal Qualifications:

• Degree in Project/Programme Management or other relevant qualification at the NQF level 7.

Experience:

• 5 years Project/Programme Management of diverse and complex multi-million-rand interdependent projects 
•  Aviation experience would be an added advantage 

 
Closing Date: 30 December 2025
 
All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.
 
Work Level Junior Management
Job Type Permanent
Salary Market Related
EE Position Yes
Location Centurion
 
PLEASE APPLY HERE