SOUTH AFRICAN CIVIL AVIATION AUTHORITY (SACAA) VACANCIES

SOUTH AFRICAN CIVIL AVIATION AUTHORITY (SACAA)

INSPECTOR PANS-OPS/CARTOGRAPHY (MIDRAND)
Reference Number Re Advert 10124

Description
FLIGHT PROCEDURES AND CARTOGRAPHY

Inspect, audit, certify or authorise procedure design entities as certified or authorised procedure design organisations or aeronautical chart service providers in accordance with C and the Manual of Procedures/Standards (MOPS) for FPD & Cartography.
Manage the compliance of certified and authorised procedure design organisation or aeronautical chart service providers with ICAO SARPS, CARs, CATS and the Manual of Procedures/Standards (MOPS) for FPD & Cartography.
Test, verify, validate and/or certify flight procedures or aeronautical charts submitted by Certified or Authorized Procedure Design organisations or aeronautical chart service providers, or designed by the CAA, against ICAO SARPS, CARs, CATS and the Manual of Procedures/Standards (MOPS) for FPD & Cartography.

SUPPORT TO CAA FUNCTIONAL DEPARTMENTS AND EXTERNAL CLIENTS

To provide PANS-OPS and cartographic advice, recommendations and professional support to the CAA, NASCOM and external clients iro airspace planning and management.
Conduct aeronautical studies regarding the impact of proposed changes to airspace structures.
Validate, maintain and QC certification of PANS-OPS and related information for publication in AIP SUPs, AICs and the AIP.
Verified, validate, certify and approve aeronautical information printed on the South African WAC charts.

RESEARCH AND DEVELOPMENT

Research, update and develop the Manual of Procedures/Standards (MOPS) for FPD & Cartography in line with the ICAO SARPs & international best practice.
Research & update the procedures utilised to certify or authorise certified or authorised procedure design organisations or aeronautical chart service providers in accordance with ICAO SARPS, CARs, CATS and the Manual of Procedures/Standards (MOPS) for FPD & Cartography. & International best practice.
Proactively research & develop the specific proposals for standards to be applied in the design of flight procedures, aeronautical charts & airspace planning.
Actively participate in relevant PANS-OPS and cartography standards development processes.

OJT/MENTORING

Develop, implement and maintain training curricula for Trainee PANS-OPS/Cartography Inspectors in accordance with ICAO PANS-OPS and cartography SARPS, CARs, CATS and the Manual of Procedures/Standards (MOPS) for FPD & Cartography and international best practice.
Mentor assistant and/or trainee PANS-OPS/Cartography Inspectors in respect of ICAO PANS-OPS and cartography SARPS, CARs, CATS and the Manual of Procedures/Standards (MOPS) for FPD & cartography and international best practice.
Set and supervise On-the-Job training tasks and to supervise the work of Trainee PANS-OPS/Cartography Inspectors.
Evaluate and report on the progress and standard of work produced by Trainee PANS-OPS/Cartography Inspectors

COMMUNICATIONS AND SAFETY PROMOTION

Proactively promote safety in relation to all of the PANS-OPS section activities.
Provide open communication between the PANS-OPS section certified or authorised procedure design organisations or aeronautical chart service providers

Requirements

Minimum Qualification:

ICAO recognised PANS OPS qualification in accordance with SA CATS and CARs Part 173 requirements for a Qualified Designer.

Ideal Qualification:

ARINC 424 Database Coding qualification, Aeronautical Cartography qualification and Geodesy qualification.

Experience:

2 years' experience in Qualified ATC/ATCO and/or 2 years' experience in Qualified Pilot with IF Rating
3 years' experience in Flight Procedure Design experience and/or 3 years' experience in Aviation Cartography

Closing Date: 23 January 2024

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.

Work Level Skilled
Job Type Permanent
Salary Market Related
EE Position Yes
Location Midrand

PLEASE APPLY HERE

CONTACT CENTRE AGENT (MIDRAND)
Reference Number SA-155

Description
Contact Centre

Answer phones to respond to all inquiries made by SACAA clients. Must be able to handle 50- 70 incoming calls per day.
Track all customer inquiries in the approved systems until queries are resolved.
Ensure that all customer queries are addressed as per agreed Service Level Agreement (SLA).
Liaison with clients to identify any information and service requirements - Provide first line information.
Professionally respond to requests from both external and internal customers.
Evaluate customer satisfaction through approved tools and systems.

Quality Control

Record all queries and comply with all procedures which relate to the contact centre.
Adhere to the approved quality assurance measurements.
Adhere to the approved SLA’s

Customer Satisfaction

Project and maintain a satisfactory image when dealing with clients.
Ensure that all customer queries are addressed as per agreed SLA’s and that they are logged on the approved CRM system.
Sent customer survey after every interaction

Administration

Keep accurate records of discussions or correspondence with customers
Communicate and coordinate with internal departments
Analyse statistics or other data as required by management

Requirements
MINIMUM QUALIFICATION

Grade 12 and post Matric qualification in Business Studies; Consumer Studies; Management Studies; Marketing or equivalent qualification

IDEAL

National Diploma in Business Studies; Consumer Studies; Management Studies; Marketing or equivalent qualification

EXPERIENCE

2-3 years Call Centre/Switchboard experience

Closing Date: 19 January 2024

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.

Work Level Skilled
Job Type Permanent
Salary Market Related
EE Position Yes
Location Midrand

PLEASE APPLY HERE

CONTRACTS OFFICER (MIDRAND)
Reference Number SA-154

Description
Contracts Administration

Initiate letters of appointments after receipt of approval of tenders.
Initiate a contract and ensure that all contracts are in compliance with the Supply Chain Regulations.
Monitor the early warning system and liaise with the user department to evaluate contractors, monitor Performance on all contracts/ SLAs.
Advise, assist and/or lead the invoicing process of contract/s to the contractors.
Monthly Contract reconciliations in line with paid invoices.
Monthly Contracts report.

Facilitate a quarterly and Annual B-BBEE verification audit

Coordinate the quarterly B-BBEE verification process and facilitate the verification process.
Coordinate the annual B-BBEE verification process and facilitate the verification process.
Monthly B-BBEE reports.

Monitor photocopier machine leases, log calls, take monthly meter readings and order consumables

Monitor monthly usage of photocopiers (monthly statistics on usage and readings).

Supplier Management

Load Suppliers and sync on a system.

Requirements

MINIMUM REQUIREMENTS
Education

National Diploma in Supply Chain Management or Contract Management qualification or related NQF 6 qualification.

Ideal

Law degree (LLB)
SCM processes and policy
Applicable SCM Contracts
Contracts Administration training

Experience

2 Year(s) contract management administration

Closing Date: 15 January 2024

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.

Work Level Skilled
Job Type Permanent
Salary Market Related
EE Position Yes
Location Midrand

PLEASE APPLY HERE

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