SOUTH AFRICAN BROADCASTING CORPORATION (SABC) VACANCIES

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PRINCIPAL TECHNICIAN WESTERN CAPE
Report Line: Sectional Lead: Technical Services
Division: Technology
Scale Code: 401
Position Id: 60018347
 
CLOSING DATE: 05 FEBRURARY 05 FEBRUARY 2024
 
MAIN PURPOSE OF POSITION
Effective & efficient support of technology, operations and resources to design, install, sustain and provide administration of broadcast systems/ facilities, equipment, servers and networks in order to ensure optimum, functional, secure and available facilities/ equipment for SABC Technology.
 
DUTIES AND RESPONSIBILITIES:
DEVELOPMENT AND IMPLEMENTATION OF STRATEGY

• Contribute and provide (technical) submissions to Divisional Strategy in alignment with the Corporate Plan and the Target Operating Model.
• Contribute to the business strategical requirement to develop the Opex and Capex investments.
• Interpretation of tactical needs to enhance and promote technology infrastructures and customer user requirements and specifications.
• Investigate and interpret business requirements in accordance to functional requirements workflows and international best practices.

 
MANAGED PROJECT

• Capex and Opex involvement to input into the project scope development.
• Provide in Capex Project with designs, risks, migration requirements, project implementations plans, integration system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions.
• Design innovative solutions and plan of in-area system projects with implementation and monitoring to their completion on-time and within constraints.

 
 FINANCE MOTIVATIONS

• Proper investigation & acceptable explanation of budget for motivations.
• Accurate calculation and submission of Capex & Opex inputs into departmental budget.
• Opex motivation submissions to ensure maintenance and systems sustainability.
• Minor Capex motivation submissions to ensure new requirements are addressed.
• Long-term maintenance matrix planning submissions to develop system and equipment life/cycle.
• Long-term Capex motivational planning submissions.
• Opex budget input to ensure adequate funds budgeting for future Financial Fiscal.
• Asset management control; oversight of tracking and transfers. Updated Asset Register maintained as per Company Asset Management policy.

 
MANAGED OPERATIONAL PERFOMANCE

• Agreed % of targets met; Agreed % of resources, equipment and facility availability
• Above average rating of SLA.
• Products, processes, practices & equipment in line with SABC technical & operational broadcast standards.
• Set service delivery standards and assist the team to achieve them.
• Submission of ad-hoc incidence fault reports and resolutions to customers as required.
• Accurate monthly reporting on deliverables (maintenance and tasks), non-conformance & flagging of potential risks with provided solutions/mitigations.
• Ensure fault reports in order to safeguard department facilities, equipment functional and shortfalls are adequately addressed.
• Design, plan and control the delivery of technical tasks and projects to their completion on time & within agreed specifications.
• Ongoing monitoring with preventative and corrective deliverables in accordance with overall maintenance plans for all the areas.
• Prevention of re-occurring faults and less than agreed fault target.
• Set service delivery standards and lead the team to achieve them.

 
SYSTEMS SUPPORT AND MAINTANCES

• Prevention of on-air technical faults to less than agreed SLA %.
• Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on-air systems).
• Effective technical advice & support to users in order to reduce downtime.
• Correct configuration & testing of digital equipment to ensure less than agreed % of technical on-air faults.
• Compliance of upgrades with Original Equipment Manufacturer (OEM) specifications to ensure integrations with internal broadcasts systems.
• Ensure virus free, secure, functional, streamlined and reliable digital systems.
• Establish and sustain compatibility & integration between all digital systems.
• Ongoing assessment of system functionality through logs & system checks.
• Proper analysis of daily fault reports to identify & address non-compliance.
• Technical inputs & specifications to support procurement of correct equipment and software.
• Prevent re-occurring issues and workflow processes with the design of innovative solutions.
• Monitor and control compliance with agreed planned & preventative maintenance schedule.
• Monthly controlled digital equipment and systems failover tests to promote reliable system resilience and ensure full functional, reliable and backup recovery is sustained at all times.
• Daily analysis of report logs and equipment against checklist to determine system health/ availability to identify and proactively correct non-compliance.
• Monthly report of maintenance, system integrity and health of digital systems.
• Daily/ Monthly backup of all system data in line with Broadcast Continuity.
• Ensure Compliance of maintenance with Original Equipment Manufacturer (OEM) specifications and digital system requirements.
• Development of checklists to promote proactive system health checks to ensure preventative and corrective initiatives.
• Quarterly review and update of all technical documentation.
• Design, update and monitor workflow drawing and technical drawing accrue.
• Daily shift and monthly reporting of faults, tasks, risks, red flag escalations and status progress of deliverables.
• Design and assist (when required) with rigging of facilities, ensuring the efficient and effective functionality and subsequently dismantling of the complete infrastructure without existing facility disruptions (For OB facilities safe return to the SABC base).
• Support (when required) all Outside Broadcast infrastructure in order to operate and adhere to technical, operational and safety specifications, maximising the utilisation of facilities and resources for successful recording, production and broadcast.
• Computer literacy.

 
ENGINEERING

• Driving of all preliminary research activities on the best practises, cutting edge technologically advancements and enhancements to improve facility efficiency, effect and sustainability.
• Designing fit-for-purpose innovative solutions in consultation with digital partners to create resolutions.

 
GOVERNANCE AND OPERATIONAL COMPLIANCE

• Procurement of correct digital solution in line with customer requirements & Company Procurement policy & procedures.
• Escalate Risk findings reported with corrective treatment plans.
• Monitor adherence to OHS and compliance with SABC Company Policies & Procedures.
• Maintain discipline in accordance with company policies & procedure
• Compliance with OEM software licenses.
• SOP developments to ensure broadcast sustainability and business continuity.
• Design and implement a working Disaster Recovery Plan for the facilities/section to manage all potential broadcast failures.
• Provide relevant information to both external and internal auditors for all audit engagements.
• Resolve and implement internal and external Audit recommendations.
• Technical SCM support for project process (Bid Specification Committee, Bid Evaluation Committee and Bid Adjudication Committee).
• Adjust to ensure compliance in according with Enterprise Broadcast Architecture Framework (EBAF), broadcast standards (e.g. DVB, SMPTE, IEEE, EBU), ISO’s and customer requirements.
• Compliance of maintenance with manufacturer specifications & system requirements.

 
ASSET MANAGEMENT

• 95% of assets verified annually.
• Initiate & coordinate annual asset verification exercise (manual or scan).

 
MANAGED CUSTOMER SERVICE

• Customers served in technical proficient, friendly and helpful manner.
• Monitor compliance of services rendered with customer request and address non- conformance.
• Technical assistance & guidance to customers regarding capability of facilities and to provide best alternative options.
• Attended resolutions to customer requests/ complaints.
• Technical support and advice of customers re facilities, workflows and operations.
• Internal and external client liaison regarding technical compliance.
• Regular OEM engagements to understand current and future based needs, thereby providing expert innovative measures and solutions to all aspects of broadcast environment.

 
MANAGED INDIVIDUAL & TEAM

• Compliance with performance management policies and procedures.
• Performance agreements with manager annually.
• Formal reviews conducted with manager and documented as per deadlines (Quarterly).
• Individual technical training, coaching and mentoring conducted on an ongoing basis to meet individual team members needs.
• Technical training in accordance with SABC best practice guide.
• Assist individuals development to set standards.
• Assist individual with Career Development Plan (CDP).
• Contribute and assist in some managerial/ supervision activities, i.e. (Acting Capacity; Represent the department at some meetings, technical or operational administration).

 
QUALIFICATIONS

• 3 year National Diploma (S4/T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology) (NQF6).
• IT Network knowledge Essential. Computer literate (A+) and Network knowledge (N+).

 
  EXPERIENCE

• Minimum 7 years’ experience in technical broadcast environment, of the 7 years a minimum of 3 years as Senior Technician level in technical maintenance, system support of broadcasting equipment and client services within a Broadcast Environment.

 
KNOWLEDGE
Advanced/ Expert Knowledge of:

• Assemble a personal computer and peripherals from modules.
• Component level repairs; Installations and repairs of fault components.
• Calibration of broadcasting equipment.
• Apply the principles of trouble shooting for single user and multi-user computer operating systems.
• Ability to develop and perform emergency procedures and troubleshooting.
• Ability to design and implement contingencies, back-up strategies and develop their implementations.
• Shift and system fault bypass competency for direct on-air emergencies and support.
• Designing, upgrading & maintaining systems hardware & software.
• Technical & Operational Support, advice and consultation.
• Performing and guiding Preventative & Corrective Maintenance of Equipment/Facilities.
• Facilitating Broadcast Operational and Technical Training.
• Project Implementation.
• Instrumentation including the maintenance and repairs to broadcast test and measurement equipment.
• In-depth understanding and application of broadcast and production television fundamentals, including.
• Analogue and digital, radio and television systems, metadata, audio and video (DTT, OTT and VOD Impact)..
• System analysis which is defined as being able to visualise individual components within the system to determine fault using broadcast chain knowledge.
• Operations of broadcast equipment.
• Switching and routing of audio and video signals.
• Technical/ Operational Administration, e.g. report writing, shift reports, fault reports, transmission reports.
• Expert knowledge, experience and skills pertaining to the digital systems within the broadcast environment, involving Broadcast Media Servers, Studios, Non-linear Craft Editing, Tape Machines and Quality Control.
• Systems, automation systems, integrations between systems, On-Air Playout and Graphics systems.
• A comprehensive understanding of analogue and digital television standards, file and on-line streaming formats and acquisition formats.
• Ability to repair, configuring/ set-up, test and operate broadcast equipment.
• Advanced knowledge and experience of Local Area Networks (LAN) and Windows Domains.
• Advanced knowledge and experience of network administration; Active Directory, user and resource; setting up policies to restrict user intervention.
•  Ability to design, plan, setup, control, repairs, maintain, configure and install new and existing Local Area.
• Networks. This includes: domain administration - Active directory software; Domain name system (DNS) software, Database/s; Security etc.
• Ability to setup and maintain the broadcast Windows Domain/s which includes the deployment of windows patches, Service Packs and the deployment of anti-virus software thereby mitigating the risk on the Broadcast.
• The ability to tighten security with users and resources setting up policies and by isolating the broadcast network.
• Ability to perform, plan, control and implement maintenance, modifications and installations of new and existing systems and technical equipment; hardware and software.
• Ability to setup and manage LUNs in storage/backup technologies such as SAN, NAS, LTO etc.
• Ability to plan and setup contingencies and apply back-up strategies and develop their implementations, within the digital environment to ensure quick recovery and reduced on-air failures, i.e. data backup and disaster recovery.
• Apply the principles of trouble shooting for single user and multi-user computer operating systems.
• Mechanical installations and repairs of fault components (e.g. replacing hardware, or components -repairs).
• Ability to do Hardware and Software support for Servers and the necessary experience to use the tools thereby ensuring adherence to technical specifications and optimal delivery of performance to achieve the requirements.
• Advanced knowledge & understanding of system, workflow process diagrams used for planning, setting up studios and or networks and facility as per as-built drawings and diagrams.
• Ability to setup and perform emergency procedures and troubleshooting
• Designing, upgrading & maintaining systems hardware & software.
• Technical & Operational consultation for Support/ Advice.
• Installations and repairs of faulty components (e.g. replacing hardware, components repairs).
• Ability to guide and mentor team members and junior staff and share knowledge.
• Ability to develop and facilitate training materials, procedures and train technical team and users in the proper use of hardware or software.
• User Broadcast Operational and Technical Training.
• Ability to translate technical terms, workflows and provide support, advice and consultation to clients, in order to provide technological and operational solutions.
• Ability to maintain close working relationships with internal and external service providers and OEM, in order to ensure optimal delivery on facilities innovations, migrations, needs and requirements.
• Ability to draft, plan and implement projects.
• Ability to write Technical/ Operational reports, e.g. report writing, shift reports, fault reports, transmission reports etc.
• Expert knowledge, experience & understanding of digital platforms of Media servers with Automation and Control. Allowing the knowledgebase to cover new emerging technologies, using various operating systems.
• Ability to develop strategies and implement future innovation to enable, improve and enhance technological workflows and platforms.
• Advanced knowledge & understanding of audio & video distribution and contribution systems and routing.
• Advanced knowledge & understanding of relevant internal (EBAF) and international standards (e.g. DVB, SMPTE, IEEE, EBU, ISO).
• Develop, plan and provide Business Continuity and Disaster Recovery Plans
• Advanced knowledge, experience & understanding of broadcast facility design, system integrations aligned with international best practices.
• Knowledge & understanding of relevant Company policies /procedures.
• Knowledge, understanding & application for office administrational tasks and communications.

 
PLEASE APPLY HERE
 
 
 
 

 
 
 
 
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SAP ABAP DEVELOPER
DIVISION: FINANCE
SCALE CODE: 900       
REPORT LINE: HEAD ERP COE
POSITION ID: 60021013 
2 year Fixed Term Contract
 
CLOSING DATE: 04 FEBRUARY 2024
 
MAIN PURPOSE OF THE POSITION
Develop and implement SAP enhancements and new functionalities in line with business requirements and best practice.
 
KEY ACCOUNTABILITIES

• Responsible for the SAP Netweaver applications development in ECC, BW, and Enterprise Portal / UI5 Portal.
• Design, build and test custom SAP technical solutions based on business requirements using ABAP OO, SAP UI5, SAP Fiori, SAP Web Dynpro and Dialog programmes.
• Full life-cycle SAP implementation including all custom reporting, interfaces, enhancements, forms, workflows (RICEFW) and portal configuration.
• Interface development and support using HTTP, XML, SOAP, Web Services, RFC, IDOCS and ABAP.
• Code, test and document ABAP enhancements for all SAP modules.
• Support of development requirements in the following SAP modules: FI, HCM (incl. payroll), MM, SD, PS, PM, Travel, CO, any other SAP module implemented at the SABC.
• Responsible for troubleshooting and debugging of the SAP system.
• Facilitate continuous business improvement.
• Facilitate design sessions with SAP Functional Leads and business process owners in order to ensure best practice enhancements/implementations.
• Ensure proper technical impact assessment of all risks and issues and changes to scope, requirements or design. Provide advice on any avoidance, mitigation or remedial actions required.
• Ensure that development projects take full account of and correctly interface with existing systems, infrastructure and enterprise architecture.
• Ensure that all aspects of the developed software meet requirements and are in line with the agreed design e.g. data, user experience, architecture, security, quality & operations.
• Ensure adherence to internal development standards as well as global best practices.
• Provide documentation to manage handover activities so that software can transition smoothly from development into test and production environments.
• Adhere to the team’s quality objectives. Monitor and take responsibility for unit test coverage and completion to minimise defects in subsequent testing / production.
• Commit to the delivery of high-quality solutions. Ensure that development is carried out in accordance with agreed quality standards and procedures and that all new development goes through an appropriate testing process.
• Focus on customers and their requirements. Establish and maintain effective working relationships with customers, colleagues, senior management and software users to enhance design, development, deployment and maintenance activities.
• Proactively keep abreast of industry developments, skills and technologies and share information, ideas and best practice with other development team members and ERP COE to improve skills and avoid single points of failure.

 
QUALIFICATIONS AND EXPERIENCE

• Programming diploma / degree or relevant qualification (NQF level 6/7
• Certification: SAP ABAP Developer
• Minimum of 7 years’ SAP ABAP development experience of which a minimum of 3 years should have been in a support environment
• Experience in SAP Fiori implementation - advantage
• Completed SAP ABAP Academy – advantage
• Certification in other SAP modules – advantage
• Good understanding of key business processes and integration points – advantage

 
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PRINCIPAL TECHNICIAN (BROADCAST)
Reporting line: Tech Manager: Broadcast Workshop
Division: Technology
Scale Code: 401
Position ID: 60020276
CLOSING DATE: 01 FEBRUARY 2024
 
PURPOSE

• To design, implement, repair, and maintain technical equipment and systems; ensuring broadcast systems availability, operability, reliability, and quality broadcast of television channels 24/7.
• Provide effective & efficient technical and operational support, resources & develop team members to ensure the sustained service delivery as per agreed customer requirements.
  
  

DUTIES AND RESPONSIBILITIES:
BUSINESS OPERATIONAL EFFICIENCY

• Drive preliminary research activities on best practices and cutting-edge technological advancements to improve Broadcast Facilities effectiveness and sustainability.
• Design and install technical facilities/ equipment/ integration, ensuring adherence to technical specifications and optimal delivery on client’s needs and requirements
• Task / Project management to drive migrations and workflows to deliver on functional requirements and avoid on-air disruptions (Includes task and project management documentation)
• Drive proper analysis of daily fault reports to identify & address non-compliance.
• Ensure compliance with vendor software licenses and terms of use.
• Technical inputs & specifications to support procurement of correct equipment and software.
• Perform correct configuration and testing of Broadcast equipment to ensure minimal to no technical faults on-air.
• Ensure compliance with upgrades and maintenance of equipment in accordance with OEM specifications.
• Ensure virus-free, secure, functional, streamlined and reliable broadcast servers and systems.
• Maintain compatibility and integration between broadcast servers/workstation and other broadcast systems.
• Conduct ongoing assessment of broadcast system functionality through logs & system checks.
• Produce Daily/Monthly backup of all system data in line with the Disaster Recovery Plans
• Perform quarterly proactive system health checks against the checklist & replacement of faulty components.
• Administration / Technical documentation, including the development of Standard Operating Procedures (SOP)
• Technical Supply Chain Management (SCM) support for project document process developments (Scope, Specification, Evaluation)
• Conduct review/update of all technical documentation and system diagrams
  
  

GOVERNANCE, RISK AND COMPLIANCE

• Perform quarterly Asset verification in areas of responsibilities.
• Accurate monthly reporting on deliverables, non-conformance & flagging of potential risks
• Full compliance with agreed planned & preventative maintenance schedule.
• Fault escalation to ensure facilities & equipment functional & shortfalls are adequately addressed.
• Draft accurate OPEX motivation ensuring systems maintenance.
• Draft accurate Minor CAPEX motivation ensuring facilities sustainability.
• Develop technical standard operating procedures (SOP)
• Technical Supply Chain Management (SCM) support for project document process developments (Scope, Specification, Evaluation)
• Adherence to OHS Act & Company policies & procedures
  
  

STAKEHOLDER MANAGEMENT AND CHANGE MANAGEMENT

• Serve customers/clients in a technical proficient, friendly and helpful manner.
• Monitor compliance of services rendered with customer requests and address non-conformance.
• Technical assistance & guidance to the customer regarding the capabilities of available facilities, and provide the best alternative options.
  
  

LEADERSHIP AND PEOPLE MANAGEMENT

• Annual performance agreement with line manager and quarterly reviews.
• Responsible to mentor learners/Interns and junior technicians.
• Ensure proper preparation of presentation material, content, visuals & handouts as per facilitator guide.
• Contribute and assist in some managerial/ supervision activities of the technical workshop, i.e. Acting capacity, represent the department in some technical meetings
  
  

INHERENT/MINIMUM REQUIREMENTS

• Physical attributes: Excellent hearing and eyesight (no colour blindness). Physically able.
• Excellent communication skills, ability to work in a team, and lead the team if required.
• Proficient in MS Office, i.e. Excel, Word, Outlook and PowerPoint.
• Ability to work under pressure and handle conflict
• Willingness to work irregular hours and shifts to sustain 24/7 on-air services
  
  

QUALIFICATIONS

• 3 Years National Diploma (S4/T4) in Electrical Engineering (Light Current/Computer Systems) (NQF 6)
• Bachelor of Technology (Light Current/Computer Systems) Network +, A+, Microsoft Certification(s), Cisco Certification(s) will be an advantage
  
  

EXPERIENCE

• Seven (7) Years of experience in the technical broadcasting environment doing maintenance, systems support and client services
• Advance knowledge and experience in the TV Broadcast environment, involving Broadcast Media/Video Servers, Broadcast Automation, Communication Systems, Contribution and Distribution Systems.
  
  

KNOWLEDGE

• Comprehensive understanding of analogue & digital television standards, file formats, and acquisition formats. 
• Understanding and application of broadcast and television fundamentals, including analogue & digital, television systems, metadata, audio and video (DTT, OTT, DTH, VOD)
• Able to apply contingencies, backup strategies and develop their implementations.
• Able to write Technical/ Operational reports, e.g. incident report writing, shift reports, fault reports, transmission reports etc
• Advanced knowledge and ability to design, plan, set up, control, repair, maintain, configure and install new and existing: automation system, network systems, production systems, computer equipment and operating systems.
• Able to translate operational & technical terms and workflows; to provide support, advice and consultation to clients; to provide technological and functional solution

 
PLEASE APPLY HERE

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READVERTISEMENT
 
MANAGER: REVENUE SERVICES
Division: Sales
Position ID: 60020121
Scale code: 130
Reporting Line: Head Sales Intelligence
 
CLOSING DATE : 31 JANUARY 2024
 
Main purpose
To synergize efforts of all SABC Sales planning and management in order to provide strategic support towards the achievement of Sales strategic thrust.
Key accountabilities

• Implement effective yield management strategies across all SABC platforms – Radio, Television and Digital.
• Develop SABC Platforms rate strategies and set rates accordingly.
• Provide support and guidance to platforms.
• Provision of actionable market insights – macro, industry, competitor and international.
• Sales strategy development – assist in the development of go-to-market sales strategies.
• Research – undertake bespoke research across all spectrum of media environment (i.e. business related and trading models amongst others).
• Efficiencies enhancement – strive to continually enhance the unit’s efficiencies and effectiveness.
• Advice on inventory management strategies.
• Implement rate strategies and set rates accordingly for SABC platforms.
• Set and negotiate SABC Platforms revenue budget phasing per brand, region and division.
• Accurate revenue forecasting.
• Provide support and guidance sales business unit with adhoc revenue analysis requests.
• Commission research to help with decision making, Benchmark.
• Pro and reactive sales opportunities – manage all pro and reactive sales opportunities.
• Provide insight and advice Media negotiation – sales managers with annual and ad-hoc media negotiations.
• Project management – identify and manage key projects for the unit.
• Budget management – effectively manage the unit budget and costs.
• Consult with Divisional Finance to determine budget requirements.
• Regular review to ensure relevance of SABC Sales revenue generation sales policies as well as standard operating procedures.
• Monitor and report on the operational risk and compliance matters.
• Develop SOP for the business unit and monitor implementation thereof.
• Implement internal control measures to ensure good governance.
• Report on Occupational Health and Safety Act.
• Implement Risk Management Plan in line with organizational Risk Framework.
• Relationship management – manage all internal and external relationships (e.g. rest of Sales, Platforms, MIW, Technology, Media tools suppliers, Research houses amongst others).
• Industry development – forges and manages strategic relationships with the advertising and media industry forums (e.g. AMASA, AMF etc.)
• Monitor and ensure effective use of available resources.
• Contract and manage Performance Management System in accordance with organizational policy and procedures.
• Mentoring and coaching for succession planning.
• Provide direction on the retention and attraction of staff.
• Manage the employee relations to ensure conducive and productive working environment.
• Oversee the implementation of organizational development initiative i.e. Wellness, Employment Equity, Career Progression, Talent Management, and Human Capital Planning etc.

 
QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in actuarial studies /Statistics / Business Management/ Media studies/ economics or equivalent qualification (NQF 7)
• 6 years’ experience in the application of analytical /mathematical models to predict factors that will effect revenue generation, of which 3 years should be on Middle Management level; OR  6 years and above experience in trading and or revenue management within the media industry. Of which 4 years should be in management. The candidate should have thorough knowledge and application experience in inventory management and pricing management within media trading.  
• Understanding the PFMA
• Knowledge of Media strategy tools or systems
• Media Inventory management
• Business/Strategies Management
• Research / analyses

 
PLEASE APPLY HERE