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ROAD ACCIDENT FUND (RAF) VACANCIES AND LEARNERSHIPS
ROAD ACCIDENT FUND (RAF)
SENIOR FORENSIC INVESTIGATOR
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
The Organization requires the services and skills of qualified individual for the following position, based in Cape Town Regional Office:
THIS IS AN INTERNAL AND EXTERNAL ADVERTISEMENT
SENIOR FORENSIC INVESTIGATOR: T.A.S.K GRADE 14
07012022SFI
LOCATION: Cape Town
CLOSING DATE & TIME: 1/18/2022 11:55 PM
Purpose of the Job: The Senior Forensic Investigator is accountable for strategic, operational, financial, management and technical leadership to the Forensic Department, to develop plans and implement processes and investigation techniques, manage risks and be a point of contact and liaison with internal/ external matters pertaining to RAF.
Key Performance Areas
Forensic Investigation.
- Planning and coordinating the investigation of cases as assigned to by respective management.
- Maintain partnership relationship with the prosecuting authorities and Law Enforcement agencies.
- Drawing of monthly/weekly reports for the region for transmission to the Senior Manager.
- Identify the loopholes in the process that may lead to abuse and report such to the Forensic Manager.
- Investigate irregularities identified or brought to his attention with a view of securing prosecution of parties involved.
- Maintain healthy working relationship with law enforcement agencies and Forensic Department private investigation working partners.
- Analyze reports received from private investigating companies or assessors and compile affidavits on behalf of RAF in order to lay criminal charges against guilty parties.
- Opening / registering of criminal cases with the Police and keeping proper records thereof.
- Compiling a comprehensive monthly activities repot and submission thereof to the Forensic Manager.
- Giving of evidence at criminal courts and departmental hearings.
- Supporting other RAF departments in connection with investigation that is being or has been conducted.
- Management of RAF logistical and human resources
- Meeting the targets as set down by a Forensic Manager and performing his tasks according to the set standards.
- Maintaining and updating of Tracker spreadsheet of agents /touts that recruit that recruit the claimants for the purpose of effective data mining during investigation.
- Investigation of reports received from Tip-offs Anonymous and giving feedback to the Manager timeously.
- Involvement in internal and external fraud campaigns initiated by Forensic Department or in conjunction with Communications Department.
- Effective case management and record keeping i.e. Inspections, case books, vehicle registers etc.
- Keeping record of all cases that he /she reported to the Police, reflecting the Police reference numbers, the names of the investigation officer and the amount involved.
- Giving support and guidance to his / her subordinates and conduct inspection of investigations undertaken.
- Provide feedback to stakeholders in respect of investigations that were referred.
- Establishment and maintenance of informer network within and outside his province.
- Implementation of current fraud prevention strategy.
- Be prepared to assist when there are national projects initiated by H/Office.
- Identify, initiate and manage projects.
Stakeholder Relations Management
- NPA and other external stakeholders.
- Establish and maintain strategic alliances with all relevant stakeholders including law enforcement agencies.
- Facilitate communication with all levels of stakeholder contact.
- Develop and maintain good working relations with all the stakeholders including staff, the claimants, lawyers, government departments, the SAPS.
Qualifications
- NQF Level 7(Bachelor’s Degree or Advanced Diploma) related qualification in Law/Accounting/Police administration or equivalent.
- Valid driver’s License (Code B or above)
Experience
- Relevant 5 - 7 years’ experience in fraud investigation environment of which 2 (two) years must have been on Manager/Supervisory level or area of expertise.
- Experience in understanding of the criminal procedure act on law of evidence.
- Experience in investigation of crime and knowledge of criminal justice system.
- Experience in preparation of court cases for court.
- Experience and proven track record of testifying in a court of law.
Technical and Behavioral competencies required
- Strategic capability and leadership.
- Results orientation
- Business and financial acumen.
- Brand and stakeholder orientation.
- Organizational resilience.
- Communication.
- Team resilience.
- Network and alliances.
- Talent management.
- Change management.
- Critical thinking.
- Exceptional Communication (Written, Verbal, listening.
- Good business acumen (resource, financial and general management)
- PFMA.
- Assertiveness.
- Professionalism.
Road Accident Fund Values
- Integrity,
- Compassion,
- Accountability,
- Respect,
- Excellence.
Remuneration
Total cost to company applicable to this position is minimum R668 907.00 per annum, negotiable.
NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs".
Closing date: 18 January 2022
Applications can be forwarded to the Recruitment Officer at the RAF, Cape Town branch; e-mail address is CPTRecruitment@raf.co.za
INSTRUCTION TO PROSPECTIVE APPLICANTS
- Indicate the name and the reference number for the position you are applying for on the subject line
- Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
- Submit a short CV with a maximum of 5 pages
- Please indicate your current salary and salary expectations if considered for the position.
NB:
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
- Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
- Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
OFFICER VERIFICATION AND VALIDATION
The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads
The Organisation requires the services of qualified individuals within its Johannesburg Branch - Kimberly CSC for the following position: - Officer Verification and Validation
THIS IS AN INTERNAL AND EXTERNAL ADVERTISEMENT
OFFICER VERIFICATION AND VALIDATION (TASK GRADE 10)
OVV07012022JHB
LOCATION: Kimberly
CLOSING DATE & TIME: 1/18/2022 11:55 PM
Purpose of the Job: To ensure a valid and legitimate claim is being filed
Key Performance Areas
Verification and Validation of Claims
- Apply sound legal (RAF Act and Regulations to Act, Case Law) knowledge on daily basis to validate claims
- Search for and applying relevant Case Law when possible and necessary
- Applies relevant third-party principles and RAF procedures
- Check duplicates claims and linked claims, follow up with relevant Claims Handler and/or CAFS if duplicate/similar claims occur
- Verify data and information with Home Affairs, HPCSA, SAPS, E-Natis(print results of Home Affairs check and put on file
- Check for prescription of claim on contact Postal Service where needed
- Complete check list to be filed and make necessary notes to Senior & Claims staff
- Split Loss of Support/Funeral Claims where needed (locus standi issues)
- Maintain and update necessary registers on a regular basis as per procedure manual
- Always keep proper files notes by indicating content, date
- Ensure that all tasks necessary for the effective up to date office are done where possible and reasonable considering the file counts
- Perform additional work-related tasks as instructed by immediate superiors (acting on behalf of Seniors, assisting Registration Dept. with the completing of file covers, making photocopies of file contents.
Raising objections for invalid claims
- If non-compliance, raise objection
- Checking compliance with the RAF Act 56 of 1996 as amended
- Compliance with RAF policies, procedures and legislation
- Ensure consistent application of policies and procedures within the team
- NQF 7 (Bachelor's Degree or Advanced Diploma) in Law or related qualification
- Relevant 3 years' experience in a Claims Handling Environment
- Experience in Office Management
Technical and behavioural competencies required
- Personal mastery
- Emotional wisdom
- Ethics and governance
- Customer orientation and customer focus
- Computer Literacy
- Knowledge of Law. Litigation and MVA procedures
- Exceptional Communication (Written, Verbal, Listening)
- Sound decision making abilities
- Assertiveness
- Professionalism
- Negotiation skills
- Good Organisational skills
- Analytical thinking and problem-solving skills
Road Accident Fund Values
- Integrity,
- Compassion,
- Accountability,
- Respect,
- Excellence
Remuneration
Total cost to company applicable to this position is minimum R349 998.00 per annum, negotiable.
NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs".
Closing date: 18 January 2022
Applications can be forwarded to the Recruitment Officer at Johannesburg; email address is Jhbrecruitment2@raf.co.za
INSTRUCTION TO PROSPECTIVE APPLICANTS
- Indicate the name and the reference number for the position you are applying for on the subject line
- Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
- Submit a short CV with a maximum of 5 pages
- Please indicate your current salary and salary expectations if considered for the position.
NB:
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
- Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
- Security Vetting shall be conducted on all prospective employees
JUNIOR CUSTORMER ENGINEER
The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads
The Organisation requires the services of qualified individuals for the following position on a Six (6) Months Fixed Term Contract the position will be based in Cape Town Regional Office.:-
THIS IS AN INTERNAL AND EXTERNAL ADVERTISEMENT
JUNIOR CUSTORMER ENGINEER: T.A.S.K GRADE 09
ICT07012022CPT
LOCATION: Cape Town
CLOSING DATE & TIME: 1/18/2022 11:55 PM
Purpose of the Job: The Junior Customer Engineer is to provide IT end-user support to internal and external users of RAF ICT services.
Key Performance Areas
Ensure IT services are accessible to internal and external RAF customers.
- Manage IT incidents and requests.
- Setup new users.
- Configure new equipment.
- Update users on progress being made in solving their problems.
- Escalate problems to Customer Engineer if necessary.
- Adopt a proactive approach to prevent problems from arising.
- Provide ICT support for RAF road shows.
Providing desktop support.
- Provide software and hardware configuration according to business requirements.
- Conduct installations and test computer equipment to ensure functionality.
- Conduct troubleshooting, maintenance, upgrades and other activities required for efficient working of computer systems.
- Undertake maintenance and repairs on damaged and repairable hardware.
- Report on uneconomical repairs and recommend replacement.
Management of multifunctional devices and standalone scanners.
- Establish connection and access to MFD and Standalone for all users.
- Identify problems and escalate matters to third party where appropriate.
- Manage replacement of consumables in the region.
Provide network & telephone support
- Replace faulty devices.
- Provide 1st line support of telephone infrastructure.
- Provide 1st line of network support
- Participate in power failover testing.
Asset Management
- Undertake audits of hardware and software assets
- Maintain and update a register of all ICT assets in the region
- Conduct Bi-annual asset verification
- Adherence to asset management policy
AV/VC Support
- Attend VC requests
- Attend to 1st line VC problems and escalate matters to Customer Engineer.
Reporting
- Provide input to ICT Operations reports.
- Compile Regional HSC report. (We do not have HSCs anymore)
HSC and CSC Support. (We don't have HSCs anymore)
- Setup new HSC and CSC's based on the Regional plans.
- Ensure compliance to OHS when setting up new sites.
- Provide customers with regular reports and feedback on their service request.
- Liaise with customer engineer to ensure timely incident resolution.
Qualifications and Experience
- NQF 6 (Diploma or Advanced Certificate) in IT qualification.
- Relevant 3 year's system support experience.
- Personal mastery
- Emotional wisdom
- Ethics and governance
- Customer orientation and customer focus
- Citrix knowledge advantageous
- Drivers licence
- Willingness to travel and work extra hours
Road Accident Fund Values
- Integrity,
- Compassion,
- Accountability,
- Respect,
- Excellence
Remuneration
Total cost to company applicable to this position is minimum R302 772.00 per annum, negotiable.
NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs".
Closing date: 18 January 2022
Applications can be forwarded to the Recruitment Officer at the RAF, Cape Town branch; e-mail address is CPTRecruitment@raf.co.za
INSTRUCTION TO PROSPECTIVE APPLICANTS
- Indicate the name and the reference number for the position you are applying for on the subject line
- Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
- Submit a short CV with a maximum of 5 pages
- Please indicate your current salary and salary expectations if considered for the position.
NB:
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
- Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
- Security Vetting shall be conducted on all prospective employees
- NB:
- This position is a Six (6) Months Fixed Term Contract
FORENSIC INVESTIGATOR
The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads
The Organization requires the services and skills of qualified individual for the following position, based in Cape Town Regional Office:
THIS IS AN INTERNAL AND EXTERNAL ADVERTISEMENT
FORENSIC INVESTIGATOR: T.A.S.K LEVEL 12
FI17012022CPT
LOCATION: Cape Town
CLOSING DATE & TIME: 1/18/2022 11:55 PM
Purpose of the Job: The Forensic Investigator is responsible for the investigation of irregular business activities including misconduct by RAF employees and crime against the RAF.
Key Performance Areas
Conducting Investigations.
- Planning and conducting the investigation of cases as assigned to by respective supervisor or management.
- Maintain partnership relationship with prosecuting authorities, law enforcement and internal stakeholders
- Drawing of monthly/ weekly/ reports for the office for transmission to the manager.
- Conduct interviews with claimants and /or witnesses internally and externally.
- Obtaining of statements and documentary evidence relevant to the investigation.
- Uphold confidentiality of information and records.
- Interaction with regulatory bodies i.e. HPCSA, SASSA, PRASSA, SA Nursing Council etc.
- Identify the loopholes in the process that may lead to abuse and report such to Senior Forensic Officer.
- Investigate irregularities identified or brought to his attention with a view of securing prosecution of parties involved.
- Maintain healthy working relationship with Assessors.
- Opening / registering of criminal cases with SAPS/ Hawks and keeping proper records thereof.
- Preparations of criminal or disciplinary cases with the prosecutor or initiator and presenting of evidence in court or departmental hearings.
- Assist and attend to any other requests from Law Enforcement Agencies in relation to the civil liability of the RAF in matters under investigation or completed investigations.
- Support other RAF departments in relation to civil liability of the RAF in matters under investigation or completed investigations.
- Meeting targets as set down by a Forensic Manager/Senior Forensic investigator and performing his/her duties according to the set standards.
- Maintaining and updating of Tracker spreadsheet for effective record keeping and analysis during investigation.
- Investigation of reports received from Tip-Offs anonymous and giving feedback to the Senior Forensic investigator timeously.
- Regular feedback and updates to complainants.
- Involvement in the external fraud campaigns initiated by Forensic Department or in conjunction with Communication Department.
- Effective case management and record keeping i.e. case books, vehicles registers.
- Produce investigation files for quarterly / monthly inspections and brought forward dates.
- Establishment and maintenance of informer networks.
- Implementation of RAF fraud prevention strategy.
- Participation in Forensic projects.
- Reporting the outcomes of investigations to the RAF Forensic management and SAPS and making recommendations regarding possible solutions relevant to the findings in the report.
- NPA and other external stakeholders
- Establish and maintain strategic alliances with all relevant stakeholders including law enforcement agencies.
- Facilitate communication with all levels of stakeholder contact.
- Develop and maintain good working relations with all the stakeholders including staff, the claimants, lawyers, Government departments, the SAPS.
- NQF Level 7 (Bachelor's Degree or Advanced Diploma) qualification in Law, Accounting or Police or related equivalent.
- Certificate in Forensic Investigation and Criminal Justice will be advantageous.
- Valid Category B or above driver's licence.
- Relevant 4 years' experience in a fraud investigation or MVA claims investigation environment.
- Of which 1-year supervisory experience will be advantageous.
- Communication.
- Organisational resilience.
- Team resilience.
- Personal Mastery
- Judgement and decision making
- Emotional Wisdom
- Ethics and governance
- Customer orientation and customer focus.
- Technical investigation skills.
- Experience in preparation of cases of court.
- Demonstrable understanding of the criminal procedure act and law of evidence.
- Investigation of crime and knowledge of criminal justice system.
- Integrity,
- Compassion,
- Accountability,
- Respect,
- Excellence
Remuneration
Total cost to company applicable to this position is minimum R502 953.00 per annum, negotiable.
NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs".
Closing date: 18 January 2022
Applications can be forwarded to the Recruitment Officer at the RAF, Cape Town branch; e-mail address is CPTRecruitment@raf.co.za
INSTRUCTION TO PROSPECTIVE APPLICANTS
- Indicate the name and the reference number for the position you are applying for on the subject line
- Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
- Submit a short CV with a maximum of 5 pages
- Please indicate your current salary and salary expectations if considered for the position.
NB:
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
- Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
- Security Vetting shall be conducted on all prospective employees
ICT TECHNICAL SUPPORT LEARNERSHIP X 4
The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads
The Organization requires the services of qualified individuals within its Johannesburg Regional Office for the following position: -
THIS IS AN EXTERNAL ADVERTISEMENT
ICT TECHNICAL SUPPORT LEARNERSHIP X 4
ITSL07012022JHB
LOCATION: Johannesburg
CLOSING DATE & TIME: 1/18/2022 11:55 PM
Purpose of the Learnership: The Organization is committed to youth skills development by providing unemployed learners who have completed grade 12 with an opportunity to gain work experience and a SAQA qualification. Applications are invited for a Learnership from unemployed graduates between the age of 18 and 35. The learnership program will run for a period of eighteen (18) months.
Work based exposure may include the following.
- Logging, tracking, escalating, communicating and closing of Incidents and Service requests using HEAT system.
- SharePoint configuration and development.
- Enterprise Content Management support
- Business Intelligence development
- Software development and support
- Database Administration
- ICT security
The learners will be required to complete 30% learning and 70% workplace learning components before they can be awarded their formal qualification.
Qualifications
- Certified Grade 12
- Certified copy of your Id
- Certified copy of transcript
- Your CV and motivational letter
- Personal mastery.
- Emotional wisdom.
- Ethics and governance.
- Customer orientation and customer focus.
- Adaptability.
- Communication skills.
- Team player.
- Telephone etiquette.
- Time management.
- Listening skills.
- Attention to details.
- Written and verbal communication skills
- Interpersonal skills
- Detail orientation
- Desire and potential to learn
- Self-motivated
- Basic computer skills
- Prioritize tasks as needed
- Integrity,
- Compassion,
- Accountability,
- Respect,
- Excellence
The learners will be awarded a monthly stipend.
Closing date: 18 January 2022
NB: Applications can be forwarded to the following mail address: Jhbrecruitment1@raf.co.za
No hand delivered applications will be accepted.
INSTRUCTION TO PROSPECTIVE APPLICANTS
1. Indicate the reference number for the learnership you are applying for on the subject line.
2. Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered.
3. Applicants must be unemployed, was never employed in the field of the post and never participated in a learnership program in the relevant field of the post previously
4. The applicant must not have previously served as learner before.
5. Should it be found that the applicant previously served as a learner and did not disclose that info and it is discovered later, the applicant will be disqualified?
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to groups who are underrepresented in terms of our Employment Equity Plan.
Please note that the prospective employees will be subjected to security vetting
NB: Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
NB! ONLY THE FIRST 300 CV'S WILL BE CONSIDERED FOR THIS POSITION.