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ROAD ACCIDENT FUND (RAF)
 
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote the safe use of our roads.
 
The Organisation requires the services of a qualified individual at its Johannesburg Regional Office for the position of Officer Capital Payment
 
THIS IS AN INTERNAL AND EXTERNAL ADVERTISEMENT
 
OFFICER CAPITAL PAYMENT T.A.S.K GRADE 10
OCP15102021JHB
LOCATION: Johannesburg
CLOSING DATE & TIME: 10/26/2021 11:55 PM
 
Purpose of the Job: To request capital payments
 
 
Key Performance Areas
To request Capital payments
  • Request payments in terms of block settlement agreements
  • Request payments in respect of capital for claimants and/or their representatives
  • Request time frames within which payments are to be affected in terms of the court order
  • Prevent delays in requesting payments
  • Identify fraudulent payments and advise Forensics
  • Identify and record interim payments to prevent duplicate payments
  • Compile s schedule of files where settled or capital payments is to be requested
  • Check and prevent duplicate payments
  • Follow up on delayed/pending payments
 
Provide Customer Service to clients to the RAF
  • Attend to queries from both internal and external stakeholders
  • Provide advice and guidance to Claims sections in respect duplicate or dummy files
  • Identify referrals to Recourse and Recoveries
  • Request termination of mandates where necessary before effecting payments
 
 
Collate and compile statistics as required
  • Record and maintain statistics on Payment requests
  • Monitor and report on failed payments
  • Keep daily stats of activities on work allocated and work to be done
  • Submit daily, weekly, and monthly stats as required
 
Render advisory responsibilities
  • Attend to queries from stakeholder pertaining to capital payments outstanding
  • Provide feedback on payments to claims section, attorneys
 
Provide office administrative services
  • Pre-screen files to ensure that they belong to the correct department of the RAF
  • Validate that the correct banking details are located on the system prior to requesting payment
  • Verify and validate that the payment is requested to the correct payee
  • Receive and record files where capital payments are to be requested after concluding the validation process
  • Updating the information on the files to be forwarded to CAFS
  • Request and return files from CAFS and claims when required
  • Attend to queries
  • Update the status and allocation of files on claims view system
  • Maintain accurate records of files where capital payments are to be requested
  • Keep records of movement of all files
 

Qualifications and Experience
  • NQF 7 (Bachelor’s Degree or Advanced Diploma) related qualification
  • Relevant 3 years’ experience in claims system, MVA procedures and knowledge of court processes environment
 
Technical and behavioural competencies required
  • Personal mastery
  • Emotional wisdom
  • Ethics and governance
  • Customer orientation and customer focus
  • Communication (Written, Verbal, listening skills)
  • Customer service orientation
  • Professionalism
  • Good Organisational skills
  • Problem solving skills
  • Interpersonal Relations
  • Team Player
  • Planning and Organizing
  • Analytical Thinking
  • Problem solving skills
  • Conflict management
  • Decision-making skills
 
Road Accident Fund Values
  • Integrity,
  • Compassion,
  • Accountability,
  • Respect,
  • Excellence
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Remuneration
The total cost to company of minimum remuneration package applicable to this position is minimum R349 998.00 per annum and will be negotiable commensurate with experience.
 
Closing date: 26 October 2021
 
NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer; successful candidates are required to structure their packages in manner that will suit their needs".
 
INSTRUCTIONS TO PROSPECTIVE APPLICANTS
  1. Indicate the name and the reference number for the position you are applying for on the subject line
  2. Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
  3. Submit a short cv with a maximum of 5 pages
 
APPLICATIONS CAN BE FORWARDED FOR ATTENTION OF THE RECRUITMENT OFFICER AT Jhbrecruitment2@raf.co.za OR Hand delivered at 8-10 Junction Avenue, Block A, Parktown, Johannesburg.
　
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to groups who are underrepresented in terms of our Employment Equity Plan
 
Please note that the prospective employees will be subjected to security vetting.
 
NB: Preference will be given to people living with disabilities
 
NB: Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
 
NB: It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA) and to provide proof of such evaluation.

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