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ROAD ACCIDENT FUND (RAF)
 
The Road Accident Fund's mission is, to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
The Organization requires the services of a qualified individual for the position of  Administrative Assistant: Verification and Validation based at Cape Town Regional Office.
 
THIS IS AN INTERNAL AND EXTERNAL ADVERTISEMENT
 
ADMINISTRATIVE ASSISTANT VERIFICATION AND VALIDATION: T.A.S.K GRADE 06
07052021CPT
LOCATION: Cape Town
CLOSING DATE & TIME: 5/18/2021 11:55 PM
 
Purpose of the Job: To ensure a valid & legitimate claim is being filed.
 
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Key Performance Areas
Movement of files and correspondence
  • Movement registers used to record the movement of files.
  • Attending to file movements in the team
 
Verification and Validation of claims
  • Checking Enatis, Home Affairs Live and other links to verify and validate claim.
  • Flagging, and paginating of claim files.
 
Record keeping
  • Keeping statistics of duplicate claims, claims registered, claims lodged.
 
Stakeholder Relations
  • Attend to queries from internal and external stakeholders.
 
Interrogation
  • Keeping diary system, set up interrogations, minute taking, questioning process.
 
Office Administration
  • Booking claims into CAFS, Preparing of acknowledgments and objection letter, to validity of claim.
 
 
Qualifications & Experience
  • NQF 4 (Matric or Grade 12) qualification.
  • Relevant 1 year working in an office environment. 

Technical and behavioural competencies required
  • Personal mastery.
  • Emotional wisdom.
  • Ethics and governance.
  • Customer orientation and customer focus.
  • Computer literacy.
  • Communication (Written, Verbal, Listening).
  • Customer service orientation.
  • Professionalism
  • Effective communication and negotiation skills.
  • Good organisational skills
  • Analytical thinking and problem solving skills.
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Remuneration
The total cost to company of minimum remuneration package applicable to this position is minimum R185 338.00 per annum and will be negotiable commensurate with experience.
 
Closing date: 18 May 2021
 
Applications can be forwarded to the Recruitment Officer at the RAF, Cape Town branch; e-mail address is CPTRecruitment@raf.co.za OR hand delivered to 2nd Floor, Correspondence Department, 1 Thibault Square, Long Street, Cape Town.
 
INSTRUCTION TO PROSPECTIVE APPLICANTS
  1. Indicate the name and the reference number for the position you are applying for on the subject line
  2. Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
  3. Submit a short CV with a maximum of 5 pages
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to people from previously disadvantage groups.
 
Prospective employees will be subjected to security vetting
 
NB: Preference will be given to people living with disabilities
 
NB:  Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.