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PRIVATE SECURITY INDUSTRY REGULATORY AUTHORITY (PSIRA) VACANCIES
PRIVATE SECURITY INDUSTRY REGULATORY AUTHORITY
FRONT DESK CONSULTANT
R 207 662 basic salary p/a plus benefits (Centurion)
Requirements: Grade 12 and Recognized Diploma in Office Administration\Public Management or equivalent NQF level 6 qualification coupled with at least 1/2-year experience in customer services ● Recognition of Prior Leaning (RPL) and applicable knowledge and experience on the Job may be considered during the selection process.
Essential criteria: Ideal Candidate should possess customer relations skills ● Interpersonal and organizational skills are highly recommended ● Communication skills both verbal and in writing are essential ● Office Management skills ● Computer Literacy (MS Office Packages). Helpdesk ticketing system.
Key Performance Areas: Attending to telephone enquiries ● Assist and attend to clients (Business and Individual) inquiries through the e-psira platform● Perform any other administrative or adhoc duties● Processing clients to a relevant section (consultant or office) ●Organise the front desk area daily● Ensure that the hand deliveries are collected at Front Desk from time of receipt ●Confirm boardroom meeting after request from time of receipt● Informing the housekeeping assistants to make the boardroom ready for use after confirming availability.