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​OPERATIONS DUTY MANAGER

Location: Rio Hotel and Casino , ZA
Company: Peermont Global (Pty) Ltd
 
Job Purpose
The Operational Duty Manager role is responsible for ensuring the seamless execution of all key operational functions during their assigned shift. This includes overseeing Gaming (Slots & Tables), Hospitality (F&B & Rooms), Security & Surveillance, and Promotions & Events operations to maintain service excellence, regulatory compliance, financial control, and staff performance.
 
Qualifications
  • Grade 12
  • Relevant Degree or Diploma
 
Minimum Requirements
  • Minimum 5 years’ managerial experience in Gaming, Hospitality, F&B, Security, or Marketing.
  • Valid Gaming Board Licence or ability to obtain one.
  • Grade B PSIRA (for Security/Surveillance focus).
  • Proficiency in MS Office and operational systems (e.g., Bally, OPERA, POS).
  • Knowledge of Gaming Board regulations and/or forensic auditing advantageous.
 
Main Responsibilities
  • Lead shift operations across multiple departments, ensuring service delivery and guest satisfaction.
  • Act as the primary escalation point for guest complaints and service recovery.
  • Drive loyalty programme engagement and VIP guest experiences.
  • Manage workforce deployment, shift briefings, and performance monitoring.
  • Ensure compliance with regulatory, safety, and internal control standards.
  • Oversee shift-specific functions in Gaming, Hospitality, F&B, Security, or Marketing Events.
 
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​SALES EXECUTIVE

Location: Rio Hotel and Casino , ZA
Company: Peermont Global (Pty) Ltd
 
Job Purpose
To achieve Peermont’s objectives and Revenue Targets within the hotel market segment commitments and conferencing/events business for all Peermont Hotels and conference centres in the designated portfolio through sourcing, securing and servicing business, new business prospects, as well as from past and current clients.
 
Qualifications
  1. Matric / Grade 12
  2. Relevant Sales Qualification required
 
Minimum Requirements
  • 3 Years related Sales experience required, preferably in the Hospitality, travel, airline or car rental sector;
  • Existing strong database and relationships with decision makers in the relevant market;
  • Excellent interpersonal and communication skills required.
  • Strong organizational skills.
  • Computer literacy essential;
  • Own transport and a valid driver’s licence required.
 
Main Responsibilities
  • Source Transient business commitments and conferencing/events business for all Peermont Hotels and conference centres in the designated portfolio
  • Responsible for managing specific Key Accounts
  • Source new business through Telesales / Cold Calling within the allocated market segments
  • Negotiate rates and availability in conjunction with the Group Sales Manager where necessary
  • Achieve monthly and combined quarterly targets for the designated portfolio
  • Attend to, follow up on and reply to all enquiries, offers, quotes and confirmations timeously
  • Process Vendor Registration forms, Credit Applications, Negotiated Rate Agreements
  • Conduct regular and updated product knowledge presentations to all stake holders for the Peermont properties to Clients
  • Record and update all contact details, appointments and calls on Sales Database (Salesforce.com) and submit weekly and monthly Sales Reports accordingly
  • Develop and execute a sales plan and associated projects within the required timeframe as allocated by the Group Sales Manager
  • Host and Attend client events and familiarisation trips
  • Exhibit at client workshops and tradeshows
 
PLEASE APPLY HERE










​FINANCIAL MANAGER

Location: Rio Hotel and Casino, ZA
Company: Peermont Global (Pty) Ltd
 
Job Purpose
To ensure the financial wellbeing of PGB’s hotel, conferencing and casino operations by managing the Financial Operations to the required standards and in compliance with all applicable and accounting practices.
 
Qualifications
Chartered Accountant or similar acceptable qualification with at least three (3) years’ experience in hotel/ conferencing/ casino or similar industry.
 
Minimum Requirements
  • Sound in depth knowledge of casino or gaming operations with at least three (3) years’ experience working in similar operations.
  • Three (3) to five (5) years’ experience in the hotel/conferencing/casino/resort industry, specialising in food and beverage, convention and yield management.
  • Sound knowledge of computer accounting packages such as Accpac, Micros Fidelio, Excel, Word etc.
  • Must have had exposure working in a large corporate environment.
  • Leadership and managerial skills are essential.
  • Required to work in a smoking environment.
  •  Flexible working hours may be required.
  • Will be required to obtain a Gaming License from Gambling Authority
 
Main Responsibilities
  • Fiduciary responsibility for the safekeeping and use of all funds and assets of the company as well as planning and managing the systems of Financial, Hotel and Casino Accounting.
  • Overall responsibility for developing and maintaining an accounting system and approval of statutory accounts by external auditors.
  • Interpretation of operating results, making specific recommendations resulting in cost reductions and profit improvements for Executive Management Evaluation and consideration.
  • Assume the responsibility for the correct and accurate accounting classification of all expenditures and documents including capital and others.
  • Ensure preparation of monthly Management Accounts and Annual Financial Statements by applicable group and statutory deadlines.
  • Responsible for the internal accounting and administrative controls to ensure that all transactions are handled correctly.
  • Preparation of long term plans and budget requirements to ensure that departmental and corporate goals and objectives are met including company cash flow and treasury.
  • Keeping abreast with current trends and practices within the area of responsibility and communicate pertinent information to employees.
  • Responsible for the calculation and administration of all statutory taxes, levies and other charges, including the preparation of annual taxation and deferred taxation calculations.
  • Recommend and implement techniques to improve productivity, increase effectiveness and cost saving.
  • Evaluate and review all investment decisions, including preparing return on investment calculations.
  • Interact with auditors and respond to internal and external audit queries.
  • Any other functions as may be directed.
 
PLEASE APPLY HERE