OFFICE OF THE PENSION FUNDS ADJUDICATOR (OPFA)

 


 

AUDIT AND RISK COMMITTEE INDEPENDENT MEMBER

Pretoria

Job Reference Number: OPFA/ARC/2026/01

Department: Adjudication

Business Unit:

Industry: Government

Job Type: Contract

Positions Available: 3

Salary: Market Related

The Office of the Pension Funds Adjudicator (OPFA) is established in terms of section 30B of the Pension Funds Act, 24 of 1956 to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical, and expeditious manner.

 

Job Description

The OPFA is inviting applications from members of the public to serve on the ARC of the OPFA for a period of three (3) years. The overarching role of the ARC is to review, monitor and advise the Accounting Authority on the adequacy and effectiveness of the OPFA’s internal controls, financial management reporting, and risk management systems. This serves to ensure that the OPFA has sound governance and is compliant with applicable legal, ethical and legislative prescripts. Some of the specific responsibilities of the ARC include:

Audit Committee matters:

  • Review and provide advice to the Accounting Authority regarding the OPFA’s statutory submissions in terms of applicable legislation.
  • Provide oversight of the internal audit function by approving the internal audit plan and charter and enhance the effectiveness of the internal audit team.
  • Oversee internal controls and risk management by evaluating the OPFA’s internal financial control systems, risk management and cybersecurity measures.
  • Enhance financial reporting integrity through the review of annual and interim financial statements for accuracy and evaluation of significant judgments and accounting policies.
  • Oversee the activities of external auditors to ensure objectivity and quality.
  • Review and monitor the OPFA’s compliance framework regarding legal/regulatory and policy requirements.
  • Review and monitor the OPFA’s processes to establish mechanisms to detect and investigate fraud and develop antifraud controls and whistleblowing policies.

Risk Committee matters:

  • Review and recommend to the Accounting Authority the OPFA’s risk appetite and tolerance levels.
  • Review and oversee the development of the OPFA’s risk management framework (risk management frameworks, policies, procedures, and methodology).
  • Provide advice to the Accounting Authority regarding the effectiveness and adequacy of the OPFA’s risk management monitoring systems and controls to mitigate risk exposures.
  • Review the effectiveness and adequacy of the OPFA’s risk governance structures and capability to mitigate against risks related to ethics and compliance.
  • Review, monitor and advise the Accounting Authority about the OPFA’s cybersecurity risk management and regulatory developments.
  • Oversee the development and evaluation of the OPFA’s cybersecurity internal controls, policies and mitigation measures.
  • Oversee and provide advice to the Accounting Authority about the OPFA’s processes to develop strategies, policies and risk profiles on the use of Artificial Intelligence, including Generative AI.
  • Review and provide advice to the Accounting Authority about the development of OPFA’s crisis management and response strategies and coordination.
  • Provide advice to the Accounting Authority about the OPFA’s processes to proactively identify and assess emerging risks, threats, and opportunities.

 

Role overview of Members (key responsibilities):

  • Prepare adequately for meetings.
  • Attend scheduled and special committee meetings.
  • Participate actively, objectively and courageously in committee meetings and activities.
  • Challenge and interrogate management assumptions and proposals.
  • Adhere to the Committee Code of Conduct and other applicable policies of the OPFA.

 

Job Requirements

  • A relevant bachelor’s degree.
  • A postgraduate degree in finance/accounting, business administration, Information and Communication technology, Informatics, governance, law or administration and a Chartered Accountant (South Africa) qualification would be advantageous.
  • At least 5 years of executive management, business administration, or governance experience.
  • Previous experience serving on a board or committee of a public entity will be an added advantage.
  • Membership in a relevant professional body is a minimum requirement. (e.g., Institute of Directors in South Africa, Legal Practice Council, South African Institute of Chartered Accountants, Institute of Risk Management South Africa, Institute of Internal Auditors South Africa, etc.)
  • Knowledge and understanding of the Public Finance Management Act, 1999 (PFMA), Treasury Regulations, the Companies Act, King V principles on corporate governance, and other relevant legislation and regulatory frameworks.
  • Must not be a disqualified person as per Section 69 of the Companies Act, 2008.

 

 

How to apply:

  • Interested candidates must:
  • Visit our website on: https://www.pfa.org.za/vacancies 
  • Attach a cover letter and a comprehensive resume.
  • Please submit documents in PDF format where possible.
  • For enquiries: Please contact Ms. Lulekwa Ngcwabe via email at Lulekwa.Ngcwabe@pfa.org.za.

 

 The OPFA is an equal opportunity organisation that promotes diversity and inclusion, and persons living with disabilities are strongly encouraged to apply.

 

The OPFA reserves the right not to make an appointment. If you do not receive any response within 3 months of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates. All costs associated with the application will be borne by the applicant. Late applications will not be considered.

 

In accordance with the Protection of Personal Information Act (POPIA) 4 of 2013:

All candidate personal information is treated with confidentiality and the highest level of security.  Should you not be shortlisted for the vacancy that you have applied for, OPFA will retain your information on our candidate database for a period of 12 months, in the event that you may meet the criteria of a future suitable position which may match your profile and which we will contact you directly for your authorisation to proceed with your application.  Should you wish to no longer be listed with us, we will proceed to remove your personal information from our database with your instruction, in accordance with the POPIA guidelines.

 

PLEASE APPLY HERE

 

 

 

 

 

 

CASE MANAGEMENT QUALITY ASSURANCE COMMITTEE INDEPENDENT MEMBER

Pretoria

Job Reference Number: OPFA/CMQAC/2026/01

Department: Adjudication

Business Unit:

Industry: Government

Job Type: Contract

Positions Available: 5

Salary: Market Related

 

The Office of the Pension Funds Adjudicator (OPFA) is established in terms of section 30B of the Pension Funds Act, 24 of 1956 to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical, and expeditious manner.

 

Job Description

The OPFA is inviting applications from members of the public to serve on the CMQAC for a period of three (3) years. The overarching role of the CMC is to provide oversight of the case management function through detailed analysis and scrutiny to improve process efficiencies, mitigate risks, identify case adjudication good practices, and advise on policy, legislation, and rules applications. Some of the specific responsibilities of CMQAC include:

Case Management matters:

  • Strategic Case Management Oversight and Advisory
  • Oversee and advise the PFA on the design, effectiveness and efficiency of the OPFA’s case management systems to ensure consistent quality output, alignment with international best practice, and the realisation of the OPFA’s legislative mandate.
  • Provide strategic input and advice to the PFA on case management best practice developments, trends emerging from complaints data, systemic industry issues, and related matters.
  • Governance, Policy and Regulatory Compliance
  • Oversee the development and review of case management policies, processes and standard operating procedures to sustain legitimacy, legality, lawfulness, consistency, and overall quality of output.
  • Oversee and advise the PFA on case management products’ compliance with applicable legislation, including the Pension Funds Act, Ombud Council Rules, and other relevant regulatory frameworks.
  • Operational Performance Oversight
  • Oversee the performance of the OPFA’s case management processes, including case finalisation rates, average resolution times, and related performance indicators, in line with the OPFA’s strategic plan.
  • Legal Oversight and Jurisprudential Integrity
  • Oversee the OPFA’s litigious matters, monitor emerging court judgments, Financial Services Tribunal rulings, and other relevant case law, and identify emerging trends to provide technical input that supports the OPFA’s jurisprudential integrity.
  • Provide technical input on complex investigations where required.
  • Human Capital, Skills and Capacity Development
  • In collaboration with the HCRC, provide input on resource requirements, appropriate skills profiles, and training programmes for the case management function of the OPFA to ensure consistent quality output.
  • Customer Satisfaction
  • In collaboration with the HCRC, provide input on resource requirements, appropriate skills profiles, and training programmes for the case management function of the OPFA to ensure consistent quality output.

 

Role overview of Members (key responsibilities):

  • Prepare adequately for meetings.
  • Attend scheduled and special committee meetings.
  • Participate actively, objectively and courageously in committee meetings and activities.
  • Challenge and interrogate management assumptions and proposals.
  • Adhere to the Committee Code of Conduct and other applicable policies of the OPFA.

 

Job Requirements

  • A relevant bachelor’s degree in law.
  • A postgraduate degree in law would be advantageous.
  • Demonstrable adjudication experience (including as a former judge of a court of law, Ombud, Arbitrator, or other dispute resolution experience).
  • Membership in a relevant professional body is preferred. (e.g., Legal Practice Council, Institute of Directors in South Africa, etc.).
  • Knowledge and understanding of the Public Finance Management Act (PFMA), Treasury Regulations the Companies Act, King V principles on corporate governance, and other relevant legislation and regulatory frameworks.
  • Knowledge of, and experience with, the Pension Funds Act, 24 of 1956, will be an added advantage.
  • At least 10 years’ experience in case management, judgment writing and/or legal practice.
  • Applicants must not be disqualified in terms of section 69 of the Companies Act, 71 of 2008.

 

 

How to apply:

  • Interested candidates must:
  • Visit our website on: https://www.pfa.org.za/vacancies 
  • Attach a cover letter and a comprehensive resume.
  • Please submit documents in PDF format where possible.
  • Enquiries: Please contact Ms. Lulekwa Ngcwabe via email at Lulekwa.Ngcwabe@pfa.org.za.

 

The OPFA is an equal opportunity organisation that promotes diversity and inclusion, and persons living with disabilities are strongly encouraged to apply.

 

The OPFA reserves the right not to make an appointment. If you do not receive any response within 3 months of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates. All costs associated with the application will be borne by the applicant. Late applications will not be considered.

 

In accordance with the Protection of Personal Information Act (POPIA) 4 of 2013:

All candidate personal information is treated with confidentiality and the highest level of security.  Should you not be shortlisted for the vacancy that you have applied for, OPFA will retain your information on our candidate database for a period of 12 months, in the event that you may meet the criteria of a future suitable position which may match your profile and which we will contact you directly for your authorisation to proceed with your application.  Should you wish to no longer be listed with us, we will proceed to remove your personal information from our database with your instruction, in accordance with the POPIA guidelines.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

HUMAN CAPITAL AND REMUNERATION COMMITTEE INDEPENDENT MEMBER

Pretoria

Job Reference Number: OPFA/HCRC/2026/01

Department: Adjudication

Business Unit:

Industry: Government

Job Type: Contract

Positions Available: 5

Salary: Market Related

The Office of the Pension Funds Adjudicator (OPFA) is established in terms of section 30B of the Pension Funds Act, 24 of 1956 (“The Act”), to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical, and expeditious manner. The Pension Funds Adjudicator is the Accounting Authority of the Office, and has established governance committees, including the Human

 

Job Description

The OPFA is inviting applications from members of the public to serve on the HCRC of the OPFA for a period of three (3) years. The overarching role of the HCRC is to provide oversight of the OPFA’s people and remuneration strategy, ensuring alignment with overall business objectives and promoting long-term value creation and sound governance. Some of the specific responsibilities of the HCRC include:

 Human capital and remuneration matters:

  • Exercise oversight over the governance and compliance of OPFA’s remuneration practices, philosophy, regulations, and standards.
  • Review the organisation’s remuneration framework and terms and conditions to ensure the attraction, retention, and motivation of high‑performing and skilled employees.
  • Consider internal and external factors that may influence OPFA’s remuneration practices and organisational culture.
  • Provide advice to the Accounting Authority on a human resources strategy that promotes effective talent management, robust succession planning, and compliance with applicable legislation, labour laws, and best practices.
  • Exercise oversight over employee training, development and performance to ensure alignment with OPFA’s long‑term strategic objectives.

 

Social and Ethics matters:

  • Oversee the development and implementation of the OPFA’s ethics strategy, policies and standards to guide the staff, and stakeholder management strategy.
  • Evaluate the processes to develop the Code of Ethics and conduct, reporting channels to report observed misconduct, and Ethics performance and reporting to the Accounting Authority.
  • Evaluate the OPFA’s ethics risk assessments.
  • Monitor the OPFA’s compliance with ethical, social, environmental responsibilities and any relevant legislation, legal requirements, or prevailing codes of best practice.
  • In line with the King V Report, oversee OPFA’s ethics, responsible corporate citizenship, and stakeholder relationship management.
  • Provide advice on how the OPFA’s activities and strategic objectives impact the environment, society, public health and safety, and economic development.
  • Provide advice to the Accounting Authority on the implementation of, and progress against, targets set out in the Employment Equity Plan and Broad‑Based Black Economic Empowerment framework. 

 

Nomination:

  • Oversee succession planning for Committees and key executives.
  • Evaluate and provide advice to the Accounting Authority about the balance of skills, knowledge, experience and diversity on the governance committees.
  • Oversee the process of committee evaluation and ensure effective implementation of recommendations to improve effectiveness.
  • Develop and provide oversight on training and development of governance committee members to ensure strong, qualified and competent governance committees.

The term of appointment is three (3) years and may be renewed at the OPFA’s discretion. Remuneration will be in accordance with National Treasury guidelines and/or OPFA predetermined rates.

 

Time commitment: Approximately 4 meetings per year (virtual/in-person), plus preparation time to review committee packs.

 

 Role overview of Members (key responsibilities):

  • Prepare adequately for meetings.
  • Attend scheduled and special committee meetings.
  • Participate actively, objectively and courageously in committee meetings and activities.
  • Challenge and interrogate management assumptions and proposals.
  • Adhere to the Committee Code of Conduct and other applicable policies of the OPFA.

 

Job Requirements

  • A relevant bachelor’s degree.
  • A postgraduate degree in social sciences, finance/accounting, business administration, governance, law or administration would be advantageous.
  • At least 5 years of executive management, business administration, or governance experience.
  • Previous experience serving on a board or committee of a public entity will be an added advantage.
  • Membership in a relevant professional body is a minimum requirement. (e.g., Institute of Directors in South Africa, Legal Practice Council, Health Professions Council of South Africa, South African Institute of Chartered Accountants, etc.)
  • Knowledge and understanding of the Public Finance Management Act, 1999 (PFMA), Treasury Regulations, the Companies Act, King V principles on corporate governance, and other relevant legislation and regulatory frameworks.
  • Must not be a disqualified person as per Section 69 of the Companies Act, 2008.

 

How to apply:

  • Interested candidates must:
  • Visit our website on: https://www.pfa.org.za/vacancies 
  • Attach a cover letter and a comprehensive resume.
  • Please submit documents in PDF format where possible.
  • For enquiries: Please contact Ms. Lulekwa Ngcwabe via email at Lulekwa.Ngcwabe@pfa.org.za.

 

The OPFA is an equal opportunity organisation that promotes diversity and inclusion, and persons living with disabilities are strongly encouraged to apply.

 

The OPFA reserves the right not to make an appointment. If you do not receive any response within 3 months of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates. All costs associated with the application will be borne by the applicant. Late applications will not be considered.

 

In accordance with the Protection of Personal Information Act (POPIA) 4 of 2013:

All candidate personal information is treated with confidentiality and the highest level of security.  Should you not be shortlisted for the vacancy that you have applied for, OPFA will retain your information on our candidate database for a period of 12 months, in the event that you may meet the criteria of a future suitable position which may match your profile and which we will contact you directly for your authorisation to proceed with your application.  Should you wish to no longer be listed with us, we will proceed to remove your personal information from our database with your instruction, in accordance with the POPIA guidelines.

 

PLEASE APPLY HERE