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NATIONAL STUDENT FINANCIAL AID SCHEME (NSFAS)
 
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The following vacancy exists at NSFAS in Cape Town.
 
DIVISIONAL MANAGER: APPLICATION SUPPORT
Type & Grade Permanent, E1
Vacancy No 48 of 2023/24 
Department & Unit Core Business, Application Support
 
POSITION OVERVIEW:
Develop, monitor, and maintain NSFAS policies, operation plans, systems and procedures that drive the efficient and effective implementation of the core business strategy in relation to Applications Support Division.
 
RESPONSIBILITIES:
Policy, Systems & Procedure Development
• Development, monitoring, and management of the NSFAS policy(ies), guidelines, and procedures across multiple operations department disciplines in line with the student-centric model.
• Manage the processes of the applications and evaluations, appeals, disability, student account management and exceptions to maximise the student experience.
• Manage the maximisation of student expectations with the NSFAS applications support programmes.
• Manage the stakeholder challenges that emanate from the applications support value chain.
• Manage and develop instruments to track the implementation of the ongoing applications support programmes.
• Develop the overall student funding value chain and ensure our processes are student centric.
Core Strategic Objectives Development
• Lead and manage the implementation of the applications support strategic plans.
• Lead and manage the implementation of the key performance indicators (KPIs) and operational plans of the unit.
• Lead and manage the maintenance of business processes and procedures that verifies data integrity across the subunits of applications support.
People Management & Ethical Leadership
• Manage and/or delegate participation in the recruitment and selection of unit vacancies in line with EE targets.
• Delegate applications support programmes to relevant subunits for implementation.
• Lead and manage the unit team to achieve the set and agreed programmes.
• Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS Values
• Lead and manage the individual performance contracting and review process for subunits.
• Lead and manage all disciplinary matters of subunits related to performance and conduct issues.
Stakeholder Management & Relationships
• Oversee the utilisation and implementation of the applications support policies, processes, efficiency channels and databases to resolve stakeholder queries and complaints.
• Collaborate with internal stakeholders to enable the successful resolution of applications support programmes.
• Manage and delegate the sharing of accurate and reliable data and information to ongoing student support units and institutions of higher learning for the smooth student experience.
• Manage the publication and updating of the details of NSFAS application support.
Project Management & Leadership
• Manage and supervise the projects to address identified needs as per the Applications support strategy.
• Analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the unit.
Budget optimisation
• Forecast for unit core administration activities and projects.
• Expenditure in line with core activities and projects
• Manage payment of applications support service providers in line with institutions’ verified registration details.
• Review and recommend the applications support payments and recover any overpayments.
Compliance Monitoring & Evaluation
• Lead and manage the plans and processes of verification, compliance, registration, and deregistration data to support the mandate of the student account management.
• Lead and manage the plans and processes that support the implementation of identified key controls and established risk mitigation procedures.
• Analyse and improve the audit, risk, and compliance outlook.
• Lead and manage the implementation audit plan.
Information & Knowledge Management
• Collaborate with stakeholders to build systems that enable the management of data obtained from different sources.
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.
Reporting & Accountability
• On unit strategic KPIs progress
• On the unit operational plan progress
• On strategic stakeholders’ issues and interventions management
• On internal and external audit and risk
• On any other work in the mandate of the ongoing student support unit
 
DESIRED SKILLS AND EXPERIENCE
Minimum requirements:
• NQF Level 8 in Commercial, legal, Business Administration, Information Systems, or related fields
• Computer literacy – Intermediate MS Package Suite
• Driver’s License.
• 10 Years’ experience in the general various operations units of which 5 should be at the senior management level.
• Advanced project management Skills.
• Advanced Knowledge of the higher education sector
• Experience in the application management programmes.
Preferred
• NQF Level 9 in Commercial or related fields
• Computer literacy – Advanced MS Package Suite
• Driver’s License
• 15 Years’ experience in the general operations of which 10 should be at the management level in the higher sector.
• Advanced project management Skills
• Advanced knowledge of the higher education sector.
 
Skills and Competencies:
• Strategic and visionary
• Project Management
• Interpersonal Skills
• Data Analysis
• Presentation Skills
• Goal orientation skills
• Influential and advocacy
• Systems and IT flair
• Stakeholder Management
• People Management
 
 
REMUNERATION & BENEFITS
Remuneration Package: R1 392 254 – R1 664 626
Total Cost to Company per annum inclusive of all benefits and company contributions.
 
PLEASE NOTE
Closing date: 20 March 2024
 
Interested applicants must complete and submit an Employment Application Form available on the NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst other things the vacancy name/position title you are responding to, copies of academic qualifications, Identity Document, and names of three contactable referees. The response must be addressed to the attention of Nokulunga Mtse via the following email address: jobs@nsfas.org.za.
 
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.
 
For Enquiries please contact: Email: NokulungaM@nsfas.org.za
 
The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds with Shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2 months from the closing date, please consider your application unsuccessful.
** NSFAS committed to employment equity. Preference will be given to candidates who improve employment equity considerations **
“NSFAS is committed to providing equal opportunities and practicing affirmative action employment. Itis our intention to promote representivity (race, gender, disability) in the organisation through filling of this position and candidates whose appointment will promote representivity will receive preference. “
 
 
 
 
​ 
 
 
 
The following vacancy exists at NSFAS in Cape Town.
 
DIVISIONAL MANAGER: STUDENT SUPPORT
Type & Grade Permanent, E1
Vacancy No 49 of 2023/24 
Department & Unit Core Business, Student Support
 
POSITION OVERVIEW:
Develop, monitor, and maintain NSFAS policies, operation plans, systems and procedures that drive the efficient and effective implementation of the core business strategy.
 
RESPONSIBILITIES:
Policy, Systems & Procedure Development
• Development, monitoring, and management of the NSFAS policy(ies), guidelines, and procedures across multiple operations department disciplines in line with the student-centric model.
• Manage the processes of the regionalisation of operations, queries management, and student services to maximise the student experience.
• Manage the maximisation of student expectations with the NSFAS ongoing student support programmes.
• Manage the stakeholder challenges that emanate from the ongoing student support value chain
• Manage and develop instruments to track the implementation of the ongoing student support programmes.
Core Strategic Objectives Development
• Lead and manage the implementation of the ongoing student support strategic plans
• Lead and manage the implementation of the key performance indicators (KPIs) and operational plans of the unit.
• Lead and manage the maintenance of business processes and procedures that verifies data integrity across the subunits of ongoing student support.
People Management & Ethical Leadership
• Manage and/or delegate participation in the recruitment and selection of unit vacancies in line with EE targets.
• Delegate ongoing student support programmes to relevant subunits for implementation.
• Lead and manage the unit team to achieve the set and agreed programmes.
• Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS Values
• Lead and manage the individual performance contracting and review process for subunits.
• Lead and manage all disciplinary matters of subunits related to performance and conduct issues.
Stakeholder Management & Relationships
• Oversee the utilisation and implementation of the ongoing student support policies, processes, efficiency channels and databases to resolve stakeholder queries and complaints.
• Collaborate with internal stakeholders to enable the ongoing student support programmes.
• Manage and delegate the sharing of accurate and reliable data and information to ongoing student support units and institutions of higher learning for the smooth student experience.
• Manage the Publication and updating of the details of NSFAS ongoing student support.
• Manage the Publication and updating of the details of NSFAS ongoing student support.
Project Management & Leadership
• Manage and supervise the projects to address identified needs as per the student support strategy.
• Analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the unit.
Budget optimisation
• Forecast for unit core administration activities and projects.
• Expenditure in line with core activities and projects.
• Manage payment of ongoing student support service providers in line with institutions’ verified registration details.
• Review and recommend the ongoing student support payments and recover any overpayments.
Compliance monitoring & evaluation
• Lead and manage the plans and processes of verification, compliance, registration and deregistration data to support the mandate of the ongoing student support with legislation.
• Lead and manage the plans and processes that support the implementation of identified key controls and established risk mitigation procedures.
• Analyse and improve the audit, risk, and compliance outlook.
• Lead and manage the implementation audit plan.
Information & Knowledge Management
• Collaborate with stakeholders to build systems that enable the management of data obtained from different sources.
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.
Reporting & Accountability
• On unit strategic KPIs progress
• On the unit operational plan progress
• On strategic stakeholders’ issues and interventions management
• On internal and external audit and risk.
• On any other work in the mandate of the ongoing student support unit.
 
DESIRED SKILLS AND EXPERIENCE
Minimum requirements:
• NQF Level 8 in Commercial, legal, Business Administration or related fields
• Computer literacy – Intermediate MS Package Suite
• Driver’s License.
• 10 Years’ experience in the general various operations units of which 5 should be at the management level.
• Advanced project management Skills.
• Advanced Knowledge of the higher education sector.
• Experience in the student development programmes.
Preferred
• NQF Level 9 in Commercial or related fields
• Computer literacy – Advanced MS Package Suite
• Driver’s License.
• 15 Years’ experience in the general operations of which 10 should be at the management level in the higher sector.
• Advanced project management skills.
• Advanced knowledge of the higher education sector.
 
Skills and Competencies:
• Strategic and visionary
• Project Management
• Interpersonal Skills
• Data Analysis
• Presentation Skills
• Goal orientation skills
• Influential and advocacy
• Systems and IT flair
• Stakeholder Management
• People Management
 
 
REMUNERATION & BENEFITS
Remuneration Package: R1 392 254 – R1 664 626
Total Cost to Company per annum inclusive of all benefits and company contributions.
 
PLEASE NOTE
Closing date: 20 March 2024
 
Interested applicants must complete and submit an Employment Application Form available on the NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst other things the vacancy name/position title you are responding to, copies of academic qualifications, Identity Document, and names of three contactable referees. The response must be addressed to the attention of Nokulunga Mtse via the following email address: jobs@nsfas.org.za.
 
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.
 
For Enquiries please contact: Email: NokulungaM@nsfas.org.za
 
The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds with Shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2 months from the closing date, please consider your application unsuccessful.
** NSFAS committed to employment equity. Preference will be given to candidates who improve employment equity considerations **
“NSFAS is committed to providing equal opportunities and practicing affirmative action employment. It is our intention to promote representivity (race, gender, disability) in the organisation through filling of this position and candidates whose appointment will promote representivity will receive preference. “
 
 
 
 
​ 
 
 
 
 
The following vacancy exists at NSFAS in Cape Town.
 
SENIOR MANAGER: QUALITY ASSURANCE
Type & Grade Permanent, D4
Vacancy No 50 of 2023/24 
Department & Unit Core Business, Quality Assurance
 
POSITION OVERVIEW:
To develop and maintain the highest quality standard, governance protocols and measures for the Core Business unit processes and procedures that relate to student account management in Applications Support, Student Support, and Value-added Services.
 
RESPONSIBILITIES:
Policy, Systems & Procedure Development
• To participate in the development, assessment, monitoring, management and review of the quality assurance policy and standard operating procedures/guidelines.
• To quality assure the review processes for the Application Support, Student Support and Value-added services.
• To review the business processes for the student funding value chain and business rules required to inform the strategic stance of the organisation and inform system development.
• To manage the consultative process for the policy and guidelines to affected stakeholders.
Core Strategic Objectives Development
• To use the QA insights to support the development of long-term planning and reviewing of core business standards and processes with the aim of realising desired levels of efficiency and effectiveness.
• To manage the development, assessment, protection, monitoring, and compliance requirements of all desirable or planned quality standards.
• To manage and ensure consistency in operational processes for each performance area in the operations student value chain.
• To monitor and ensure the resolutions of issues raised during or affecting the student funding process.
• To develop an operational processes framework in line with industry quality standards and advise on best implementation mechanisms.
• To validate sampled student funding value chain and ensure that set standards, procedures and policies are adhered to as per the NSFAS funding policy.
• To contribute towards continuous improvement initiatives along the processes, systems, and skills within Core Business.
• To perform a risk assessment on query handling mechanisms for students’ or institutions’ positive experiences.
• To lead business requirements in support of business cases, proposed projects, and systems requirements solutions.
• To coordinate the reporting on Core Business KPIs.
• To identify systems and people training systems interventions and create awareness of quality cost optimisation for core business.
People Management & Ethical Leadership
• To manage and/or delegate in the recruitment and selection of unit vacancies in line with EE targets.
• To delegate QA activities to subordinates for implementation where applicable.
• To lead and manage the unit team to achieve the set and agreed programmes.
• To direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS values.
• To lead and manage the individual performance contracting and review process for subordinates.
• To lead and manage all disciplinary matters of subordinates related to performance and conduct issues.
Stakeholder Management & Relationships
• To actively engage stakeholders for information-sharing purposes and resolution of issues emerging from the QA findings and trends Manage the service level agreement process.
• To manage the performance of the service providers through performance assessment reporting and other techniques.
• To manage the QA utilisation process and accurate storage, recording, monitoring and disposal of assets in conjunction with end-user departments.
• To manage the relationship with other departments on matters affecting Core Business governance and risk interface.
Project Management & Leadership
• To manage and supervise QA projects and their associated objective delivery to drive improvements, improve efficiency and reduce complaints.
• To analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the unit.
• To use QA principles to represent student perspectives, champion change management and improvements.
Budget optimisation
• To forecast for unit core administration activities and projects.
• To spend in line with core activities and projects.
• To manage payment of applications, support service providers in line with institutions’ verified registration details.
• To review and recommend the applications support payments and recover any overpayments.
Risk, Compliance monitoring & evaluation.
• To lead and manage the plans and processes of all QA requirements, in accordance with legislative prescripts.
• To lead and manage plans and processes in support of the implementation of identified key controls and establish risk mitigation procedures for Core Business.
• To lead and manage the implementation of the audit plan.
Information & Knowledge Management
• To collaborate with ICT to build systems for Core Business that enable the secure management of QA data obtained from different sources.
• To collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.
Reporting & Accountability
• To report and account on unit strategic KPIs progress, the unit operational plan progress, strategic stakeholders’ issues and interventions management, internal and external audit and risk and any other work in the mandate of the Quality Assurance Unit.
 
DESIRED SKILLS AND EXPERIENCE
Minimum requirements:
• NQF Level 8 in Commercial, information systems, Accounting, auditing, or related fields.
• Computer literacy – Intermediate MS Package Suite.
• 10 Years’ experience in Quality Assurance or auditing of which 5 should be at the Management level.
• Working knowledge of the QA professional standards and protocols.
• Expertise in working with large data and analysis.
Preferred
• NQF Level 9 in Commercial or related fields
• Computer literacy – Advanced MS Package Suite
• Driver’s License.
• 15 Years’ experience in Quality Assurance of which 7 should be at management level.
• Sound knowledge of the QA professional standards and protocols.
 
Skills and Competencies:
• Strategic and visionary
• Project Management
• Interpersonal Skills
• Data Analysis
• Presentation Skills
• Goal orientation skills
• Influential and advocacy
• Systems and IT flair
• Stakeholder Management
 
 
REMUNERATION & BENEFITS
Remuneration Package: R1 176 540 – R1 385 926
Total Cost to Company per annum inclusive of all benefits and company contributions.
 
PLEASE NOTE
Closing date: 20 March 2024
 
Interested applicants must complete and submit an Employment Application Form available on the NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst other things the vacancy name/position title you are responding to, copies of academic qualifications, Identity Document, and names of three contactable referees. The response must be addressed to the attention of Nokulunga Mtse via the following email address: jobs@nsfas.org.za.
 
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.
 
For Enquiries please contact: Email: NokulungaM@nsfas.org.za
 
The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds with Shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2 months from the closing date, please consider your application unsuccessful.
** NSFAS committed to employment equity. Preference will be given to candidates who improve employment equity considerations **
“NSFAS is committed to providing equal opportunities and practicing affirmative action employment. It is our intention to promote representivity (race, gender, disability) in the organisation through filling of this position and candidates whose appointment will promote representivity will receive preference. “
 
 
 
 
​ 
 
 
 
 
The following vacancy exists at NSFAS in Cape Town.
 
SENIOR ENTERPRISE RISK MANAGEMENT SPECIALISTS (X2)
Type & Grade: Permanent, C4
Vacancy No: 46 of 2023/24 
Department & Unit: Risk, Legal and Compliance.
 
POSITION OVERVIEW:
To prepare, develop and mature the enterprise risk and compliance environment of the NSFAS through alignment with external regulatory, legal requirements and the proactive identification, application, and management of emerging and current risks. Operating in the second line of defence to actively drive the improvement of governance, risk management and compliance across all lines of defence within NSFAS.
 
RESPONSIBILITIES:
Policy, Systems & Procedure Implementation
• Support the enterprise risk unit management to identify and recommend the drafting of relevant policies applicable to the NSFAS environment.
• Support the development of business processes and systems that are aligned with NSFAS environment policies.
Core Objectives Implementation
• Effectively implement the Enterprise Risk Strategy, Policy, Framework, and Implementation Plan.
• Develop and build a network relevant to deliver on the core mandate of the Risk, Legal, Compliance Business Unit.
• Assist in developing overarching governance, risk and compliance policy frameworks, templates, and standards as required.
• Work across the RLC Business Unit to strengthen the unit overall and contribute to its overall success.
• Develop and manage administration to support the ERM Strategy, Policy, Framework and Plans
• Oversee and manage Junior Risk and Compliance Specialists.
• Leading and supporting Business Units and Risk Committees.
• Facilitating strategic and operational enterprise risk identification workshops and committee meetings.
• Coordinating the maintenance of risk registers and reporting.
• Serving as the central liaison for risk champions.
• Management of risk acceptance and policy deviations processes.
• Leading enterprise risk assessments and risk reviews.
• Monitoring risk exposure in comparison to enterprise risk appetite and escalating deviations.
• Compiling monthly Business Unit Risk Profiles.
• Compiling monthly enterprise strategic and operational risk profiles.
• Maintain expenditure and cost management.
• Monitor the enterprise risks and manage as appropriate.
• Support the business units with robust action plans and templates that ascertain compliance for the NSFAS environment.
• Facilitate workshops/training programmes that aim to establish a risk aware culture and framework in our policy and process environment.
• Monitor progress on remedial action plans emanating from Audit Actions (internal & external), Risk Assessments, Reviews, and Incidents.
• Development of BCDR Plans and Incident management.
Performance Management & Ethics
• Ensure your performance contracting and review process follows policy and timeframes.
• Set, control and report on key performance areas and performance contracts.
• Coach, mentor, and train the team and develop reports for performance improvement, career progression and recognition purposes.
• Maintain compliance, consistency, and take corrective action when needed.
Stakeholder Engagement & Relationships
• Participate in the liaison with all stakeholders on risk and compliance matters.
• Participate in the resolution of stakeholder queries and complaints in line with policies and procedures.
Project Facilitation & Implementation
• Support the compilation of compliant strategy, policy, procedure, framework, and plan documents.
• Support and coordinate the consolidation of compliant reports as required.
Budget optimisation
• Provide inputs to the risk and compliance components of the annual budgeting and expenditure process of the planning unit activities and projects.
• Assist in expense management and efficient budget utilisation as required.
Audit, Compliance Monitoring & Evaluation.
• Assist in monitoring and resolution of internal and external audit findings and recommendations and tracking to resolution.
• Ensure the compliance of internal and external audits of ERM and implementation of audit findings/ recommendations.
• Implement identified key controls and established risk mitigation procedures as per ERM Policy, Strategy, Framework and Plan or as required.
• Support the compilation, evaluation, and analysis of organisational reports in line with the ERM framework.
Information & Knowledge Management
• Collaborate with stakeholders to build systems that enable the management of data obtained from different sources.
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.
Reporting & Accountability
• ERM activities and changes in Risk Profiles or Operations.
• Integration of Business Intelligence and KRIs into ERM and generating appropriate reports.
• Enterprise strategic and operational gaps, interventions, and status of ERM
• The operational plan and implementation progress.
• Internal and external audit and risk findings, recommendations, and Remediation Actions.
 
DESIRED SKILLS AND EXPERIENCE
Minimum requirements:
• NQF Level 7 in Risk Management, Compliance, Business, Commerce, Law, or related fields
• Risk Management Certification or qualification.
• Computer literacy – Intermediate MS Package Suite
• Driver’s License
• 5-9 years of experience in a similar role in risk and compliance in the public service and/or private enterprise.
• Knowledge of prescripts, policy, and practices applicable to risk management, compliance monitoring and governance.
• Knowledge of business operational processes and ability to refine for continuous improvement.
• Knowledge of PFMA and relevant legislation.
• Experience in developing and implementing policies, strategies, and frameworks and plans.
• Experience in supporting and/or chairing governance committees.
• Project Management Skills
• Ability to work individually and as a part of a team.
• Good interpersonal skills and communication.
Preferred
• NQF Level 8 in Risk Management, Compliance, Business, Commerce, Law, or related fields
• Computer literacy – Advanced MS Package Suite
• Membership of Regulatory Bodies.
• Driver’s License
• +10 Years’ experience in a similar role in the public service and/or private enterprise.
• Experience in 2nd line Functions.
• Experience in supporting, guiding challenging and leading 1st line functions.
• Advanced project and policy management.
• Advanced Risk and Compliance knowledge and experience
• Advanced ICT Risk experience.
• Advanced Financial and Operations Risk experience.
 
Skills and Competencies:
• Planning and organizing
• Problem solving
• Analytical thinking
• Financial acumen
• Business process
• Research
• Detail orientated.
• Excellent writing skills
• Innovative
• Critical thinking
• Attention to detail.
• Interpersonal Skills.
• Solution driven.
 
 
REMUNERATION & BENEFITS
Remuneration Package: R783 111 – R922 452
Total Cost to Company per annum inclusive of all benefits and company contributions.
 
PLEASE NOTE
Closing date: 19 March 2024
 
Interested applicants must complete and submit an Employment Application Form available on the NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst other things the vacancy name/position title you are responding to, copies of academic qualifications, Identity Document, and names of three contactable referees. The response must be addressed to the attention of Nokulunga Mtse via the following email address: jobs@nsfas.org.za
 
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.
 
For Enquiries please contact: Email: NokulungaM@nsfas.org.za
 
The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds with Shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2 months from the closing date, please consider your application unsuccessful.
** NSFAS committed to employment equity. Preference will be given to candidates who improve employment equity considerations **
 
“NSFAS is committed to providing equal opportunities and practicing affirmative action employment. It is our intention to promote representivity (race, gender, disability) in the organisation through filling of this position and candidates whose appointment will promote representivity will receive preference. “
 
 
 
 
 




The following vacancy exists at NSFAS in Cape Town.
 
JUNIOR ENTERPRISE RISK MANAGEMENT SPECIALISTS (X2)
Type & Grade: Permanent, C2
Vacancy No: 47 of 2023/24 
Department & Unit: Risk, Legal and Compliance.
 
POSITION OVERVIEW:
To support the Senior Risk and Compliance Specialists and Management to prepare, develop and mature the enterprise risk and compliance environment of the NSFAS through alignment with external regulatory, legal requirements and the proactive identification, application, and management of emerging and current risks. Operating in the second line of defence to actively drive the improvement of governance, risk management and compliance across all lines of defence within NSFAS.
 
RESPONSIBILITIES:
Policy, Systems & Procedure Implementation
• Support the enterprise risk unit, management and 1st line to identify and recommend the drafting of relevant policies applicable to the NSFAS environment.
• Support the development of business processes and systems that are aligned with NSFAS environment policies.
Core Objectives Implementation
• Effectively implement the Enterprise Risk Strategy, Policy, Framework, and Implementation Plan. 
• Develop and manage administration to support the ERM Strategy, Policy, Framework and Plans
• Develop and build a network relevant to deliver on the core mandate of the RLC Business Unit.
• Assist in developing overarching governance, risk and compliance policy frameworks, templates, and standards as required.
• Work across the RLC Business Unit to strengthen the unit overall and contribute to its overall success.
• Assisting with the implementation and maintenance of all relevant risk frameworks and policies.
• Facilitating and supporting Business Units Risk Committees.
• Facilitating strategic and operational enterprise risk identification workshops and Business Unit meetings.
• Coordinating the maintenance of Business Units risk registers and reporting.
• Compiling and maintaining the Enterprise Risk Registers for Principal and Operational risks.
• Serving as the central liaison for risk champions.
• Analysing large data sets and formulating concise information for decision making.
• Administration of risk acceptance and policy deviations processes.
• Conducting enterprise risk assessments and risk reviews.
• Monitoring Business Unit risk exposure in comparison to enterprise risk appetite and tolerances.
• Compiling monthly Business Unit Risk Profiles.
• Compiling Quarterly reports as required.
• Compiling monthly and quarterly enterprise strategic and operational risk profiles.
• Monitor the enterprise risks and manage as appropriate.
• Administer the action and remedial plans of business units and ascertain compliance for the NSFAS environment.
• Facilitate workshops/training programmes that aim to establish a risk aware culture and framework in our policy and process environment.
• Maintain Business Continuity, Disaster Recovery, and Incident Management.
Performance Management & Ethics
• Ensure your performance contracting and review process follows policy and timeframes.
• Set, control and report on key performance areas and performance contracts.
• Coach, mentor, and train the team and develop reports for performance improvement, career progression and recognition purposes.
• Maintain compliance, consistency, and take corrective action when needed.
Stakeholder Engagement & Relationships
• Participate in the liaison with all stakeholders on risk and compliance matters.
• Participate in the resolution of stakeholder queries and complaints in line with policies and procedures.
Project Facilitation & Implementation
• Support the compilation of compliant strategy, policy, procedure, framework, and plan documents.
• Support and coordinate the consolidation of compliant reports as required.
Budget optimisation
• Provide inputs to the risk and compliance components of the annual budgeting and expenditure process of the planning unit activities and projects.
• Assist in expense management and efficient budget utilisation as required.
Audit, Compliance Monitoring & Evaluation.
• Assist in monitoring and resolution of internal and external audit findings and recommendations and tracking to resolution.
• Ensure the compliance of internal and external audits of ERM and implementation of audit findings/ recommendations.
• Implement identified key controls and established risk mitigation procedures as per ERM Policy, Strategy, Framework and Plan or as required.
• Support the compilation, evaluation, and analysis of organisational reports in line with the ERM framework.
Information & Knowledge Management
• Collaborate with stakeholders to build systems that enable the management of data obtained from different sources.
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.
Reporting & Accountability
• ERM activities and changes in Risk Profiles or Operations.
• Integration of Business Intelligence and KRIs into ERM and generating appropriate reports.
• Enterprise strategic and operational gaps, interventions, and status of ERM
• The operational plan and implementation progress.
• Internal and external audit and risk findings, recommendations, and Remediation Actions.
 
DESIRED SKILLS AND EXPERIENCE
Minimum requirements:
• NQF Level 6 in Risk Management, Compliance, Business, Commerce, Law, or related fields.
• Risk Management Certification or qualification.
• Computer literacy – Intermediate MS Package Suite
• Driver’s License
• 3-6 years’ experience in a similar role in risk and compliance in the public service and/or private enterprise.
• Knowledge of prescripts, policy, and practices applicable to risk management, compliance monitoring and governance.
• Knowledge of business operational processes and ability to refine for continuous improvement.
• Knowledge of PFMA and relevant legislation.
• Experience in developing and implementing policies, strategies, and frameworks and plans.
• Experience in supporting and/or chairing governance committees.
• Project Management Skills
• Ability to work individually and as a part of a team.
• Good interpersonal skills and communication.
Preferred
• +7 Years’ experience in a similar role in the public service and/or private enterprise.
• Experience in 2nd line Functions.
• Experience in supporting, guiding challenging and leading 1st line functions.
• Advanced project and policy management
• Advanced Risk and Compliance knowledge and experience.
• Technology and ICT experience.
• Financial systems, designs, and experience.
 
Skills and Competencies:
• Planning and organizing
• Problem solving
• Analytical thinking
• Financial acumen
• Business process
• Research
• Detail orientated.
• Excellent writing skills
• Innovative
• Critical thinking
• Attention to detail.
• Interpersonal Skills
• Solution driven
 
 
REMUNERATION & BENEFITS
Remuneration Package: R560 318 – R660 028 per annum
Total Cost to Company per annum inclusive of all benefits and company contributions.
 
PLEASE NOTE
 
Closing date: 19 March 2024
 
Interested applicants must complete and submit an Employment Application Form available on the NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst other things the vacancy name/position title you are responding to, copies of academic qualifications, Identity Document, and names of three contactable referees. The response must be addressed to the attention of Nokulunga Mtse via the following email address: jobs@nsfas.org.za.
 
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.
 
For Enquiries please contact: Email: NokulungaM@nsfas.org.za
 
The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds with Shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2 months from the closing date, please consider your application unsuccessful.
 
** NSFAS committed to employment equity. Preference will be given to candidates who improve employment equity considerations **
 
“NSFAS is committed to providing equal opportunities and practicing affirmative action employment. It is our intention to promote representivity (race, gender, disability) in the organisation through filling of this position and candidates whose appointment will promote representivity will receive preference. “